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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21888 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21888 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Overall good value for new home construction. Left a lot to be desired as it relates to final finishes.

  • Anonymous
  • Verified Homebuyer
  • November 07, 2023
  • Myrtle Beach, SC

Overall good value for new home construction in Myrtle Beach. Construction managers were all very nice and responsive. They kept us updated on construction progress, and we attended the pre-drywall meeting (definitely recommend everyone doing this). My biggest issue (and in speaking with our neighbors it is the same) is the final finishes. Drywall final skim and sand not so great, so any undulations and repairs they made are still visible. Trim and 1/4 round is some areas was not installed with pride in craftmanship. I know some builders have a "finishing team" that comes in a few days ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Overall it was good

  • Anonymous
  • Verified Homebuyer
  • November 07, 2023
  • Summerville, SC

We HIGHLY recommend that you do NOT try and go with the insurance agency that Lennar recommend. Lennar Insurance Agency. They were rude, would not return texts or phone calls and would not insure us unless we paid for a full home inspection even though if was a brand new build and we found this out on the day that we closed. So We were without insurance for a few days because we had to find a local insurance agent (we are not from the area so we had NO idea where to get I insurance) We did enjoy working with our rep that sold us the house.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Poor Quality

  • Anonymous
  • Verified Homebuyer
  • November 07, 2023
  • Porter, TX

Quality is very poor. finishes are substandard just and cheap. No pride in workmanship. Damages hidden and not even an even coat of paint.

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Satisfied

  • Paul K.
  • Verified Homebuyer
  • November 07, 2023
  • Lancaster, SC

In today’s world can’t really complain how house was built. I’ve seen garbage from high end builders and vice versa so they did a fine job. Only major complaint is lack of customization options. Basically getting the exact model home. Paint colors, moldings, finishes, etc. would really cut down on future work and added cost.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Observations

  • James B.
  • Verified Homebuyer
  • November 07, 2023
  • Hendersonville, TN

Lennar was not will to add a 220 drop for my electric car even though the house had not been drywalled. The quality of the workmanship was not good. My garage door was not properly adjusted. I called them, but no response. The paint is contractor grade flat. That is not more than colored water. There are significant gaps at the bottom of door frames. These should have been caulked. One of my blinds is broken. Called, but no response.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 3

What happened to Lennar?

  • Ralph C.
  • Verified Homebuyer
  • November 07, 2023
  • Myrtle Beach, SC

I had a house from Lennar in Tampa that the construction, finishes and the features were top. Came to Myrtle Beach expecting the same…..what a disappointment. The quality of the work and the finishes are probably the most cheapest. The lights, rugs, paint, cabinets. Bathroom……the worst quality. I had an issue with the grading of my soil prior to closing and the Construction Manager indicated that it was due to rain. A month and a half passed by and the area did not improve. Worked with the warranty department and they involved others to solve my issue. As of today the issue has not been ...

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 2

5 star

  • Francisco M.
  • Verified Homebuyer
  • November 07, 2023
  • Royse City, TX

Lennar have a beautiful homes and it is so very big, spacious for the price they. They have professional team to work with entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pretty difficult throughout out to this day! Sorry to be negative as there are positives but Iwe and many others here have voiced similar sentiments.

  • Dennis F.
  • Verified Homebuyer
  • November 07, 2023
  • Lakewood Ranch, FL

It. Has been a disappointing experience from sales, orientation, communication, follow through to correct. deficiencies in the house a landscaping. . I am guessing you have too few staff to provide the qualities you promise. The delays in getting to closing I.e. simple repairs and/or replacements made it extremely costly and frustrating arranging shipping, transport etc all of which was easily easiily solveable.

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Whitney

  • Dennis P.
  • Verified Homebuyer
  • November 07, 2023
  • Mount Holly, NC

Excellent attention to the client. And was always available through the buying process!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My first Home

  • SANDRA R.
  • Verified Homebuyer
  • November 07, 2023
  • McKinney, TX

I was afraid and still because all bad comments about Lennar, to be honest the home is fine and they let me know what is cover for Warranties and what no, I found nice People in all process, the findings and few claims were attenden very fast, I dont have mayor issues with my home and I receive all the said, the only think is that the neightboard still in construction and Looks like Lennar is not give us all ammenities or parks they promise, it chanched with the time, in general my experience was and still fine, Im in my first year with warranty and I dont have claims opened. pay your ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Good

  • Marzale P.
  • Verified Homebuyer
  • November 07, 2023
  • Fort Worth, TX

My experience was good and everything worked out great at the end.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

CP

  • Charles P.
  • Verified Homebuyer
  • November 07, 2023
  • Las Vegas, NV

Overall we were not happy at all. Lennar is a bottom line driven company with little or no concern for customer satisfaction. We would never build another Lennar home.

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 3

Love my home

  • LaFreeda K.
  • Verified Homebuyer
  • November 07, 2023
  • Shafter, CA

What can I say my second purchase from Lennar really enjoy my home and the parks,neighborhood that why I bought in the area again

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Quality of work is very nice and entire process of purchase is very easy and good to move

  • Anonymous
  • Verified Homebuyer
  • November 07, 2023
  • South Elgin, IL

Very good experience and easy going process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Many issues

  • Melissa D.
  • Verified Homebuyer
  • November 07, 2023
  • Punta Gorda, FL

We bought the model home and it was listed with a pool heater for hot tub and pool. No heater! It’s been two months since we closed. No garage door openers, ceiling fan and light and living room still doesn’t work! Stove good has lights falling out, landscape is old dirty and dying, this is not acceptable. Unhappy customer for sure!

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Great customer service!

  • Andrea B.
  • Verified Homebuyer
  • November 07, 2023
  • Charles Town, WV

While there were some minor issues that needed to be addressed after move-in (which is to be expected with a new build), Lennar has been extremely responsive and timely in fixing these issues. The customer service is fantastic, and Lennar has made it easy to contact them when needed.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Worst sales team experience

  • Tauqeer M.
  • Verified Homebuyer
  • November 07, 2023
  • Princeton, TX

Worst sales team experience i have ever had.

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Builder was good. The gas furnace was not hooked up. Found out when we needed heat. Lasted two sinks in Baxter bath and needs a few towel hangers.

  • Joseph M.
  • Verified Homebuyer
  • November 07, 2023
  • Cypress, TX

Joe The entire experience was very good. Jeana and Ashliely were terrific in walking us thru the financing and closing process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Home owner

  • Anonymous
  • Verified Homebuyer
  • November 07, 2023
  • Summerville, SC

Learning experience and for the most part a good one.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Our First New Build

  • Anonymous
  • Verified Homebuyer
  • November 07, 2023
  • Aurora, CO

Overall, I am happy with Lennar. The house design is great and the materials used seem to be higher quality. My biggest complaints is I wish they did a better job of leveling out the lots so houses weren’t on such a hill. Some parts of our flooring isn’t even and is quite noticeable. The thickness of the walls isn’t great. It is easy to hear through them. The fact they provided a great interest rate is really what sold us. As of right now (considering we have only had the house over a month), I would recommend to a friend or family member and would buy a Lennar again.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

2023 Closing

  • Anonymous
  • Verified Homebuyer
  • November 07, 2023
  • Cottage Grove, MN

Home bugging and lot selections were all quick and easy to understand. We received brief updates and pictures on a weekly basis. Constructing prices was quicker than usual. Closing was easy. For anyone choosing to build, Please inspect carefully. Materials may not be the best of quality nor sturdy.

Total Score 4


Quality 1

Trustworthiness 3

Responsiveness 3

Love my Kensington model!!!

  • Kelly L.
  • Verified Homebuyer
  • November 07, 2023
  • Myrtle Beach, SC

I wanted to take this time to acknowledge my building manager, Barry, who assisted me throughout the process of the construction of my home. Barry kept in contact with me from the point of contract and throughout the entire construction process of my home. He was very attentive to every question I asked and answered in a professional manner. Barry walked me through every step during my first and second walk-through Before closing on my home. In Closing, I want to thank Barry for everything He has done to assist me throughout the construction process of my home. He was ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home review in Heartland

  • Dennis F.
  • Verified Homebuyer
  • November 07, 2023
  • Crandall, TX

Going through the loan application process was horrible. Very unfriendly to people without a realtor. Rude and not helpful or responsive to questions. Given no information on this community on how to handle utilities, HOA etc. Person doing the house walkthrough gave misinformation multiple times on how to do things. I was told by two different people that they get me a list of paint used on home, nothing. Overall it was not a good experience.

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

Like the home. Some issues will be a problem in the future. Handicap son who lives in the home will need help changing the A/C filter in the attic.

  • James K.
  • Verified Homebuyer
  • November 07, 2023
  • Seguin, TX

see the above comments. Please refrain from sending review questionaires.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

Beautiful floorplan

  • Jill M.
  • Verified Homebuyer
  • November 07, 2023
  • Rogers, MN

I chose Lennar because of their reputation and floorplan. I am however disappointed in some of the workmanship that is sloppy. Their customer service department is unapproachable except by email. There is no one who could answer a quick question or refer a client to documentation regarding an issue.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

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