Lennar Reviews

Location of lots excellent Downside no Three car Garage

Looking for single floor living on a modest budget and lennar met our needs and wants.

Overall I am very happy with my new home. I had a challenge up front. My septic tank was put in the middle of my back yard so no patio Room could be built. After much anguish and threatening to not buy my beautiful home, the 2nd level Manager Jeremy offered to have septic tank moved for addition desired. It WAS moved and he promised to pay for a re-inspection BUT as of today the $150.00 has not been reimbursed to me. I contacted Jeremy again yesterday to request the reimbursement. All flaws i have found have been submitted and are being handled as the warranty team can schedule. I LOVE MY HOME AND WHERE I'M LOCATED IN THE SUBDIVISION. ... More

Personnel were mostly helpful and professional; computer systems, emails, paperwork was often messy, unclear, haphazard. When we did a walk thru of the home, we weren't given paperwork to sign until after the fact and many of the items we were requested to sign were unclear or didn't apply. Owner website is not up-to-date for our location, and it's missing key information.

Great salesperson in lennar office. Very helpful and informative. Project manager was very helpful and informative as well during walk through.

There was no information on where to pay and when to pay the mortgage payments. I didn't receive emails or postal mails about the selling of the mortgages or the mortgage payments

Get your own real estate agent, don’t just use the provided Lennar agent. Our agent was able to ask questions and provide information that we never would have thought of. Lennar is like any big business, they’re looking out for themselves. The Lennar agent didn’t even come to our closing. We l’ve had plumbing issues due to a pipe that was damaged prior to our purchase and 2 out of 3 of Lennar’s warranty people haven’t all been great to work with. It just depends on who you get. The houses are nice, as is our neighborhood, but you need to make sure your stay on top of things.

The response time for questions on the solar system was not responsive until 3 weeks after signing then they answered my phone call. Sunnova doesn't answer the question they give you an excuse and it isn't their fault. They point the finger at everyone else. It is going on 2 months since I signed and ownership was ours. We still don't know where in the process of getting our systems rook up and online line. There departments don't talk to each other. When you call you only talk to the new service department which isn't kept informed by the connections department as to what step in the process your paper is. ... More

My overall experience was not bad. I adore Michael C that did my walk throughs. I did not have the same experience with the sales rep on site. She was on the verge of rude more often than not. I also have not enjoyed the fact that there seems to have been miscommunication on what my town I actually live, I am a month in and still don't know what my address is : Fountain Inn or Simpsonville : even the utility companies have the address listed differently.....but I love my home,

The beginning of the process exceeded my expectations until I was under contract. It was very difficult to communicate with some of the key players on the team such as the processor, loan officer, salesperson, and property manager. I left messages and I would not receive a response, which was extremely frustrating and disappointing.

The overall experience was good as compared to the cost - you get what you pay for. Lennar needs to pay attention to detail and not expect the homeowner to bring issue forward. The lot we wanted wasn't released but after we chose another lot, the original became available. Closing date was moved up by 6 wks from original estimate, had to jump through hoops. If we moved in after closing date, the final details were left for the homeowner to issue work orders: trim missing, hot water tank malfunctioned, outside light broken, floors not properly cleaned from grit, paint spots on tile & grout, door stops missing, light switches for light cans not properly wired. Even though we purchased a production home, these items could have been identified through a quality control person and not the homeowner Again, you get what you pay for. ... More

Still have water drainage issues lawn took forever

I think buying new house isn't bad idea especially when you have to be the first to touch almost everything.

Customer service after closing and buying has been helpful. However I’d wish the closing to have been much smoother than it was.

The contractors are not working with quality in the constructions cheap ,materials, but it's ok

building and construction is good but their mortgage lender side could use a lot of improvement.

To many people asking for the same information

Lennar has a good reputation so we trusted them. The overall experience for us is alright. Agent was good but as soon as we signed the contract, her responses become less and less and far in between. We noticed as we moved in how Lennar has cut on a lot of things that we expect from a new home built. On the second bathroom upstairs, it is missing a towel rod by the sink, the windows are all fake window in the bathrooms. You cannot open any of them, so you cannot even air your bathrooms. For the price we paid, we were hoping to have these little details taken cared of instead of us worrying about it. ... More

Responsiveness to issues post settlement has been great, however, we were not as pleased with the sales experience.

Jay is not the best at checking in or communicating with his clients. Numerous promises made at final walk through without any follow through. Chris has been awesome. He is timely, responsive and follows through immediately with any and every need- going above and beyond.

Purchase experience was great. Our home address on google map is erroneous. All navigation apps take me to a different location. Despite repeated requests for corrections it is still not resolved.

Attention to details as discussed in person. Several items we discussed were left incomplete from the original report. I did advise that my home back in GA was closing and I needed things listed completed. Less than month into my new home and we have a leak in the guest bathroom that I found while storing some things away. When I walked through final inspection, home was still being worked on. Told it would be cleaned and ready to go, but it was not. Nonetheless, I had to move and get ready to go back to work asap. At this point I’ll do my best to cleanup and repair / replace items left off. Carlo Torres was a great to work with. Answered all my questions and kept me on other available property’s within the community. When I lost the first property to another buyer, he quickly worked with me to locate another model within a few days. ... More

Jury still out due to many problems arrived after move-in.

No refrigerator, no towel racks, cheap vinyl flooring, poor drywall finishing, garage drywall not finished and not painted . Floors are uneven, no ceiling fans, basic cheap carpet, 2x4 roof trusses on 24” centers, no attic ladder. Speck home all the way.

Do not appreciate HOA slow response and government like attitude. Had I known about the level of control, I would not have purchased a home from Lennar.