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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21888 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21888 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Fast but limited

  • Bjorn R.
  • Verified Homebuyer
  • November 01, 2023
  • San Antonio, TX

If you go everything lennar (mortgage,title,etc) its fast since you are only dealing with one company. But, that limits your options. Main issue, they don’t install the sod/grass until you buy the house. So end up doing the work on maintaining the initial install. watering twice daily for 2 weeks and if you miss it then you have terrible lawn. Its a learning curve for first time homeowners without lawn care experience. Specially if you haven’t move in yet, They install sod without telling you so you miss the watering days and end up with dead sod

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 2

Better than a 50 year old house with problems.

  • Barry R.
  • Verified Homebuyer
  • November 01, 2023
  • Lakewood, CO

Unfortunately I'm a furniture maker so workmanship and overall quality are very visible to me. Here's what I got for $800K: No handles on cabinetry, flat paint or primer used only, No soft close hinges or drawer guides, one hose bib and a front yard that was supposedly "carefully" designed and looks cheap as heck. Amazing that I'm looking for painters to redo the interior.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 3

What a stressfull experience!

  • Anonymous
  • Verified Homebuyer
  • November 01, 2023
  • Riverview, FL

My bad experience was with Lennar Mortgage. With proof of employment, excellent credit and a generous down payment, they were not able to past the fact that my employer would not provide proof of remote employment. It was so frustrating that I paid cash for the house just not to have to deal with them. As far as the workmanship - overall, the house is fine but there are a list of issues where they just got lazy and did not check their own work.

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

Great service

  • Anonymous
  • Verified Homebuyer
  • November 01, 2023
  • Ramsey, MN

The loan process was easy and straight forward. We were informed on next steps. Loan officer always ready to answer our questions and nice. It was a great experience

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

New build house resident

  • Joel C.
  • Verified Homebuyer
  • November 01, 2023
  • Upland, CA

Yes I recommend all my friends thank you lennar specially to the lender and staff and the sale specialist thank you so much god bless

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dream Home

  • Alvaro A.
  • Verified Homebuyer
  • November 01, 2023
  • Summerville, SC

Moving to South Carolina from Florida was a big step for me and my family. Finding a new home became the spot lights for us. Lennar homes made our pick really easy. We have 3 kids and finding a home with well spaced rooms, open living rooms spaces and storage spaces are critical. The Lennar team also made it easy along the way, everyone was very helpful and provided key insights and suggestions along the way. Over all this was a great experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Richard

  • Richard T.
  • Verified Homebuyer
  • November 01, 2023
  • Ocala, FL

Overall we had a great experience. Lennar’s new home rep was very responsive to all our questions. We would recommend buying from Lennar.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good experience and great neighborhood.

  • Fozia A.
  • Verified Homebuyer
  • November 01, 2023
  • Blaine, MN

Good experience and great neighborhood.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Overall just OK.in our opinion.

  • Richard M.
  • Verified Homebuyer
  • November 01, 2023
  • Cedar Lake, IN

Overall just OK in our opinion. SO MANY layers of people involved in this purchase. We never knew who was doing what or when. Not sure Lennar did either for that matter. Still have things to complete that were told would be done. It appears that they are in a big hurry to get out of this development and on to the next, so we’re getting short changed. Hope that isn’t the case!

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Great home and buying process as a 1st time homebuyer

  • Anonymous
  • Verified Homebuyer
  • November 01, 2023
  • Lockhart, TX

As a 1st time homebuyer we were so intimidated to purchase a home. Had we known how easy the journey was, and how great our agents and Lenders were going to be that work for Lennar, we would had started this journey a long time ago! I highly recommend anyone looking to purchase your 1st time home or even if it’s not your 1st home, to buy from Lennar. The Warranty process gives our family such a peace of mind that we can live comfortably in our home.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

lennar homes

  • Cheryl B.
  • Verified Homebuyer
  • November 01, 2023
  • Mooresville, NC

My experience went very smoothly from purchasing a home and the mortgage process

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Disappointed is an understatement

  • Vicente A.
  • Verified Homebuyer
  • October 31, 2023
  • Thornton, CO

The front end of the buying experience was great. I appreciated the professionalism and prompt assistance we received from Patrick Sleeper and Dennise Vigil. We received a rushed orientation where we were told we could mark up what we saw that needed to be addressed. For a house our size, we had a quick one-hour orientation, because another one was scheduled right after ours that one couldn't be late for. We rushed through each room with barely enough time to mark the areas that needed attention. I addressed an area of concern and was told, "I wasn't getting a custom home!" he proceeded to ...

Total Score 5


Quality 2

Trustworthiness 1

Responsiveness 2

1 Bad Apple can truly spoil the bunch

  • Lahtia C.
  • Verified Homebuyer
  • October 30, 2023
  • Hockley, TX

I would love to give Lennar 5 stars but my experience over several months with “one bad apple” sales agent Monica left Such a bad taste. I hope that if you chose to Buy Lennar you have a better sales experience because once you get to work with builder Justin and Tom they give you a 5 star experience. Quality should be their last names.

Total Score 3


Quality 5

Trustworthiness 2

Responsiveness 2

Review from our 3rd house

  • Halano C.
  • Verified Homebuyer
  • October 30, 2023
  • Kissimmee, FL

Nice house with great materials, however we missed in the living room one eletric spot instead of a sprinkle.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

not happy at all. things didn't get done and communication is real bad.

  • Walter D.
  • Verified Homebuyer
  • October 28, 2023
  • Seguin, TX

make sure you are totally happy with all repairs before closing on house. very poor communication between builder and buyer. I will not buy another Lennar home.

Lennar responded:
Good morning Walter,

Thank you for taking the time to post this review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Easy to communicate with, but he was working from a disadvantageous position.

  • Anonymous
  • Verified Homebuyer
  • October 28, 2023
  • Myrtle Beach, SC

The workers hired to build the home were not craftsman. I've been around master carpenters and furniture makers all of my life and they would not have hired the workers that built my new home. The finish work is disappointing.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Very sloppy work

  • Tascha L.
  • Verified Homebuyer
  • October 27, 2023
  • Smyrna, DE

Very very very sloppy work.

Lennar responded:
Hello Tascha, thank you for your review, we are sorry to hear this. If there are any outstanding items that we can assist you with going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 3

Professional

  • Jesus R.
  • Verified Homebuyer
  • October 27, 2023
  • Mount Dora, FL

Al the time we received fast response.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good price, not great finishing in carpentry and poor after sales support

  • Ricardo G.
  • Verified Homebuyer
  • October 27, 2023
  • Katy, TX

Price is good, but there is little attention to finishing. There are many doors poorly cut and painted. There is a generalized rush to close even if the details haven’t been fixed. And when asked for support on warranties, Lennar reps do not respond promptly

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Such a great experience

  • Pamela A.
  • Verified Homebuyer
  • October 27, 2023
  • Statesville, NC

Working with Lennar was no work at all. They kept me in the loop from foundation to closing. Great workmanship. I love my new home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Building overall seems good, but finishing touches were poor. Job site is a mess

  • Sharon M.
  • Verified Homebuyer
  • October 26, 2023
  • Punta Gorda, FL

Rush to closing, home was not really ready. Response for repairs has been good.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 4

Angeline HOA unresponsive

  • Anonymous
  • Verified Homebuyer
  • October 26, 2023
  • Land O' Lakes, FL

The home provides good value for the price paid. The person I had for warranty issues did a GOOD job. However, other owners have had difficulty getting other point persons for warranty issues such as serious electrical issues to respond at all. The HOA, which is in charge of community concerns such as irrigation for new plantings, is close to unreachable. No phone calls to the HOA are answered: they go directly to voicemail. Phone calls are often left unreturned. It takes close to a month to get the HOA to approve or disapprove of home improvement plans such as having your lanai screened. ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Lake Mcleod

  • Anna C.
  • Verified Homebuyer
  • October 26, 2023
  • Eagle Lake, FL

My home buying experience was horrible. It started from the salesman to the loan officer. They lacked customer service skills, respect, and information. For all the trouble I went thru to purchase my home, in the end it was not worth it. So many defiencies, lack of workmanship, and the lack of responsibility. I would not recommend Lennar to anyone. I wish I would have done my homework beforehand.

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 3

This is a nice floorplan and has some lovely appliances.

  • Janet B.
  • Verified Homebuyer
  • October 26, 2023
  • Henderson, NV

I am not technologically sophisticated. I have found reporting and following up confusing, frustrating, and non-productive. There also were an exorbitant number of problems.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

jeffe

  • Jeffrey E.
  • Verified Homebuyer
  • October 26, 2023
  • Bennett, CO

Entire process went very smoothly and quickly. Financing portion was a little more difficult and time consuming but overall pretty smooth.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 2

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