Lennar Reviews

Good going to let my family know

Nice, smooth and courteous. The only downside is that I wish the closing would have taken place at the homesite or the keys/code could have been available at the closing location. Having to drive back to pick up these items was one trip to many for me.

I've built several homes in the past with different builders. When I was considering my home purchase this time, Lennar was on the short list with a good reputation. From the start, they were very nice and repeating soo frequently how they care about their buyers and always focus on providing a quality home. Unfortunately their actions did not line up with their words very often from my experience. From improper storage of building materials and refusing to remedy to non-stop problems after completion. The front line people were great, extremely friendly and easy to work with. The upper management's response to issues were often "we're done doing that" and some of the contractors they hired were very difficult to work with and not wanting to fix problems. During the hottest part of the summer, I believe it was 5+ visits in order to just get a functioning HVAC that wouldn't break a day or two later and the contractor was originally refusing to fix it so it met code until I insisted. It's still not 100%, but it's a lot better now. Damaged shower that needs repair? That'll be at least a month to get someone out to work on it. All those things that were marked during the final walk throughs? Some of them got fixed...others ignored until I raised another ticket. Insulation installed as per required code? No, supposedly fixed, but it's not and I'm about to raise another ticket. Very sad because I was very much looking forward to a quality home build, but it appears I might have a properly completed and functional home a year later, I hope ... More

My new home experience can be characterized as above average . I encountered the usual mix of excitement and challenges that come with purchasing a new home. While I appreciate the opportunity to personalize my living space and enjoyed the sense of a fresh start, I also faced minor issues like minor construction imperfections. My overall satisfaction was tempered by the need for extra attention to detail during the buying process and a reminder of the importance of ongoing communication with Lennar to ensure a smooth transition into my new home.

All the experience was really great, starting with Celine, she makes sure that all the process were smoothly, starting with the fact that I bought remotely, just with pictures and videos. The loan and closing process was also easy to accomplish as well as the walk thru that was when I finally saw the house for first time before the closing. I was so happy and my family members as well that they are moving also to the neighborhood. I will buy again.

Angie in Carver helped me and she was the best sales rep I had come across—I met 2 others. She was empathetic, was interested in my business and just an all around joy to work with. She is 90% the reason why I purchased the home.

Will never buy a lennar home again , nor could I recommend anyone else to buy one

Although may not deter from owning another Lennar home in the distant future but move-in experience after buying process did not go as well. Too many defects unnecessary deficiencies for a new home. Process of getting them corrected was transferred and had run smoother than it started.

The seller failed to disclose everything that the house was supposed to have and they compromised on quality for the price. They should have been straightforward with me the first place telling me most stuffs don’t come with the house a week before closing date. I don’t think I can recommend or buy any other house from this builder

The carpentry and painting was very poor quality. We blue tapes places that was not taken care of.

The experience we had was too much to put in writing but would be open to discuss.

I have had a few issues that were immediately handled by your staff.

Good bargain and great incentives offset the high interest rates, thus equalize the low affordability issue.

On many occasions over the last several months there has been late night cars racing at high rates of speed through neighborhood. Groups of people building bonfires, leaving trash, firing guns, lighting fireworks and playing loud music in the vacant part of the development during the 11:00 PM to 3:00 AM. Lennar appears to now be taking measures to curb this criminal activity now. Time will tell if these peace disturbance, safety and nuisance problems are eliminated.

The Customer Care unit doesn't rate even a one star. Closed on July 7 and still waiting on warranty work to be completed two months later. Not one person will follow through on anything.

Had constant issues with Lennar Mortgage. They were not reliable in responding to messaging. When it came time to close, they were still dragging their feet on fixing issues that had been known for months. The construction team has been great in response to warranty issues but there’s no reason it should not have been done prior to closing. The amount of blue tape issues that were not corrected or were brushed under the rug are not great. We love our home, but I would not buy with Lennar again.

Seriously Lennar is the best when it comes to buying newly constructed homes, the process was so fast and the sales team was simply the best. There was alot of communication and education especially for a first time home buyer like me. I was in the market for so long but i think Lennar stood out amongst other builders. I will highly recommend Lennar.

The buying experience was very good. We got a fair price. Our sales rep from Lennar was excellent.

The sales team was awesome, very kind and there for everything that we needed. Lennar accomplished the closing date the committed to. After we gave the initial deposit we were concerned about the negative review we saw online, but our experience has been good overall. Quality of the house is ok (but it is not top luxury). There was 0 flexibility to any type of personalization, which basically gives Lennar full control to put whatever they want in the home. Some this were pending at the moment of closing and it has taken some time for them to be fixed, the priority is to continue to build new homes. Thing have been taken care of eventually after some weeks / months in some cases. Price vs quality overall is good (you get what you pay) comparing to other builders that offer personalization packages that would make it more luxurious but also pumps the price to even 100k+. ... More

I understand home buying can be stressful but this whole process has been beyond insane. No one knows what they are talking about. Good luck getting a call or email back if you reach out. Our closing date was moved and no one told us. Our electric was turned off because even though we asked for the certificate (which the office had the whole time) we were told we needed to wait. We came back from our honeymoon to a hot house and bugs everywhere due to the humidity. We were also told the sod would be put in later since we would be on our honeymoon and it was put in the day of closing so we had to scramble to buy hoses while out of the country to have our lawn watered. Lots of miscommunication or no communication. My husband and I are waiting on our paychecks from lennar seeing how we did more work getting this house to close than they did. We also are having issues with USPS and lennar on our mailing address as well as everyone else in the neighborhood. This is seriously the worst experience I’ve ever been through with a company. DO NOT RECOMMEND. ... More

I was expecting a nightmare of a home buying experience from horror stories I've heard from other people buying homes, but Lennar was great and the process to purchase one of their brand new homes was very smooth! We got to do a walk through prior to closing to address any issues we saw and there were only a few minor things that were resolved before we moved in! The customer service agent was great and walked us through all of the features of the home and how to maintain everything, which was extra nice as you don't get that with a used home! Highly recommend if you are looking for a home in Kitsap County, WA that you don't skip over looking at the Lennar homes in Port Orchard! ... More

Buying a home is never easy, especially a newly built one, but with jack working tirelessly on my behalf it was very doable.

See above very professional especially Leslie and Jessie

I had a horrible experience with purchasing my Lennar home utilizing Lennar Financial for the offered perks. I wish I would've just used my own funding as originally planned. I had zero communication from Lennar Financial - Leslie Ramirez and my out of pocket projecting closing costs were $5,000 under projected which was a huge inconvenience for me. The structure/home itself is great. I wish the home sales consultants and Lennar Financial had better customer service. For these huge reasons, I would not recommend Lennar.

It took long to get approved but we were happy that the house was kept for us.