Lennar Reviews

The overall buying experience with Lennar was a very pleasant one and was a smooth process all the way through closing. The staff was very helpful and attentive prior to closing. My concerns and negative feedback is a result of post closing ownership. Following the closing on our home it seemed like we were forgotten about within the first 30 days. We had issues that arose within the first 30 day period that were ignored despite constant phone calls and messages sent. The other issue was the attention to detail around the outside of the house in reference to construction debris and trash left around the property. My daughter was in the backyard and was trying to pull something out of the ground which turned out to be two rusty saw blades and numerous pieces of trash covered by pine straw or buried in the dirt. Despite the negatives I would still recommend Lennar as the homes and closing processes are wonderful! ... More

I have purchased about 15 homes in my adult life due to job moves. This by far was the worst loan experience I have ever had. Our loan officer, Amanda Claxton, gave incorrect information each time a question was asked. She has no eye for detail and is “ok with things not being exactly right”. I have never heard those words from someone working in finance. She told us things that simply were not true in multiple occasions and when we called her out she denied it even though I have it in email. When she doesn’t know the answer to a question she just makes one up. Simply the worst experience.

sales associates were friendly and always helped with any questions or opportunities

Hi I have started with short period liked the house. Initiated all process on loan and negotiation. They put home of the week for the less price with discount and when we were talking to finalize. They came up with increasing prices. They play a lot of tricks and look for what most benefits to them. They offer very less interest rates to many customers but they don't disclose. They accidentally exposed in one email and they covered up.

First off I love my house. Now there are a few things im unhappy with. Quality build is ok till you dig deeper. I went to install my ceiling fans and every mount is missing a screw. My vents were crooked above my doors and I put in to get them fixed and was told my walls/door frames aren’t straight so they got them as straight as possible. Two of my downstairs walls are crooked you can tell they don't line up with the lines on the tile. My bathroom shower wasn’t sealed properly (awaiting a work order). The stucco shows chicken wire in some spots. Regardless every new build will have its issues and the reason im not too upset is the customer service team (Chris) is phenomenal. Every issue I've had I put in a work order and it gets a response within 24 hours and a repair done within the week. Theirs still things from my initial walk through that need to be fixed but they get addressed accordingly. ... More

After looking at several homes by a few different builders I went with Lennar because of the quality, craftsmanship and what other builders considered upgrades were standard with Lennar. I felt I got more for my money.

We love our home and we are happy

Beautiful house, everything was done very well

With all the things going on in my life nothing is easy. I came from a home that a friend built and I loved for 22 years and I had people I could call to fix things but not so here. I have to register my own appliances-there are staples in the carpeting and it is hard adjusting but I will get there. The neighbors are nice and I am taking it day by day.

Bought a new construction home. Drywall had more need for patch work than a new home should have. Warped framing boards used, causing parts of the wall to bow into the home. HVAC system used does not provide enough cooling in the summer months upstairs. Should have a split two unit system to cool separately. Customer service with warranty department has been good, but shouldn't have so many issues with a newly built home.

My experience was questionable. The walk through was great. Connor was fantastic and answered all the questions we asked him.

Called 3 weeks ago this past Tuesday to the project manager to let him know if things that need to be corrected … he came to see the issues with the house and said he would take care of it .. since then I have not had one person show up or call me back to take care of these issues .. I know they are busy but this is POOR CUSTOMER SERVICE IF IT TAKES THIS LONG TO GET BACK WITH A HOME OWNER …PLEASE send someone back to my house to resolve these issues

The prebuilt town homes have very cheap appliances. I had to replace all of the appliances. The town homes also do not come with can lights throughout, so expensive to add on a town home with upstairs. It is a dark place later when the sun goes down. I had a lot of issues since I moved in which is not normal, as I have purchased 3 new homes in the past from different builders without any issues.

Everything was good except my bathroom somebody used it and didn't even bothered cleaning it up, place was very dusty, no shower rod in master bathroom but guest bathroom has one, and some scratch marks on the wall. I guess all in all everything is good.

From the beginning the majority of our questions or concerns were addressed. Tina and Tim were a great team and made sure our concerns were addressed. There were a few questionable situations that felt disingenuous regarding the Royal going private and when Lennar actually knew that was happening, which could have swayed our purchase. Since closing, all issues we have brought up have been addressed in a reasonable time frame and very professionally. The crew Lennar has to come fix problems has been very responsive and professional. We Love our new home and would recommend this Lennar team to others. ... More

The open floor plans are great , but there is no consideration of any power outlets on the floor for table lights or anything else for the couch in the middle of floor. All outlets are along the wall so if you have electric couch features you’ll need to run a line across the floor. Other wise there is plenty of bright lighting led lights in the ceilings all over. They seem to use good materials for the most part. Not sure how great the craftsmanship is due to the amount of homes they are building so fast. Attention to quality could be better. Issues are passable, but could easily have looked better if a little concern and an extra minute might have been taken. Overall a nice floor plan and a pretty good package for the money. Lennar has it down to a well thought out plan when it comes to mass building houses since they’ve been doing it so long. A little frustrating trying to get some issues ironed out when the construction manager told you one thing and a month later nothing has been done and you can’t get a hold of him anymore. With a bit more effort you may have to track someone down at the office to hopefully address the issue. All this is probably typical of new home buying, too bad it is. Still to say, it’s a good product and a pretty good deal. I would recommend anyone to take the opportunity to look at Lennar homes as an option when buying a home. ... More

I did not move yet. My review is not complete

The purchasing experience with Lennar was decent. Everything is mobile and electronic. This posses a couple of issues from my POV. I never had just one point of contact to reassure me along the way, weekly follow ups did not exist and unless there was a person on the phone little was explained, ei… sing this, sign that ect…. The quality has a great feel to it, and up grading your flooring is a must. I did and it looks great. I knew that using the builders flooring I would get charged around 25% more than another flooring installation. Same with the window coverings, Lennar wanted something north of $19,000 for shutters, I went through another company and paid $14,000, the mark up is substantial. I was very disappointed with the quality of the paint inside. I was unable to upgrade from the flat white paint, and the stuff that was installed looks terrible. There is a lot of missing spots and exposed dry wall. This becomes not only a quality issue but really a quality control problem. ... More

Listen, Lennar gets a lot of crap, but honestly it just is what it is. They crank out homes and source the most affordable materials they can within code for your State, County, City and then they offer you a home at some of the best price per square foot you’re going to find. When you pay bottom dollar for your home, you can’t expect everything to be top dollar quality. You just have to accept what you’re buying when you buy it and do everything you can to make sure your home is inspected a couple of times within your 12 month warranty. I’ve bought two Lennar homes and haven’t regretted either purchase. Customer service has been kind to me, because I’ve been kind to them. Everything I’ve addressed with Lennar has been taken seriously and they’ve come out to look at the issues promptly. Hope this helps. ... More

It was a difficult experience but in the end everything turned out well.

Electric appliances from GE is not a good product because science I moved in we are having issue and is not workin as of today.

The overall value of the house for what I paid is reasonable. However, when buying a new house, I do not expect things to have been installed incorrectly or cover-up made when contractors clearly broke something. It wasn’t until I took my first shower and my brand new home that I noticed the Shower liner had a crack at the top that had clearly been attempted to be covered up with caulk. At the top of the shower area there is about a 3 inch crack that had a thin layer of caulking over top that blended in and without being up close and personal, I could not see. Obviously, when it was installed, the contractor pushed too hard and cracked the wall, covered it and just carried on like nothing happened. I did call Lennar‘s warranty and they offered to repair it. However, I stated it needed to be replaced as I didn’t buy a new house to have something like that just covered up down the line there could be water damage possibly from The crack. They did replace it, but it was still a major inconvenience for me as I had to take the time first for a virtual appointment, then take a day off to wait for a plumber to come change it, and then have to wait for drywall people to come and fix the drywall. so now I do have a new shower wall, but I had to deal with the thin dust that was left behind from the drywall repair spend hours cleaning that. It now clearly looks like the shower lining has been cut out and re-drywall as it will never be a seamless line like it should be if it had just been done properly the first time. There have also been several other things such as the flooring is separating in several places which could just be from the foundation settling, or again from crappy contractors. Every door handle on every door has had to be re-tightened. I have also found trash underneath the sod and several other places as the contractors clearly were unable to find trash cans to throw their trash away . ... More

“Overall, it’s okay. After moving in, I found various small issues related to the quality of the house itself. The responsiveness of different teams varies; some are very enthusiastic and respond quickly, while others are not.”

My home is lovely and so far I am happy that I moved here. It has been very difficult getting settled, but I can see the light at the end of the tunnel. I was disappointed because we had and misunderstanding about the elevation of the house. it was probably more my fault but I still wish it looked differently. The only problem we’ve encountered so far is getting small things fixed that are troublesome. I’m still happy that I moved to Gettysburg . And I would do it again.

getting help after you close is a problem landscaping all died weeks and still no action