
Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18730 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Good value
- Richard K.
- Verified HomeBuyer
- September 24, 2019
- Williamsburg, VA
Kevin C is with any doubt the best contact that Lennar could have!
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Lennar - The overall process was very professional and the crew from Lennar
- Mark V.
- Verified HomeBuyer
- July 30, 2019
- Richmond, TX
The overall process was very professional and the crew from Lennar aimed to please. Every issue that they could solve they did as quickly as they could. I would consider buying again and would also refer friends and family.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 4
Not really impressed
- Lana W.
- Verified HomeBuyer
- July 30, 2019
- Corona, CA
The workmanship is on the sloppy side, for lack of a better word. I’m having to submit customer service request for too many issues that should’ve been taken care of before moving in.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
great
- Nathaniel M.
- Verified HomeBuyer
- July 30, 2019
- Durham, NC
recommended
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Great Value - Great Service - Subpar Materials and Craftsmanship
- Anonymous
- Verified HomeBuyer
- July 30, 2019
- Gambrills, MD
We love our new home and our new community. We've overall had a good experience with Lennar because they have been responsive to all issues and honored their warranty to the maximum. I would even say they've gone above and beyond to fix issues that have cropped up. Things happen and I realize that. My only complaint is the quality of materials used when building the home and the rushed "botched" jobs that occur as a result of poor materials and a fast paced building environment. Measure twice, cut once doesn't always apply with Lennar. We had issues with our stairs and our floors for the most ...
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Forever Home
- Leon J.
- Verified HomeBuyer
- July 24, 2019
- Rosharon, TX
Nice size house and design for the price, but the craftsmanship can be a whole lot better.
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 4
Lennar - I was very satisfied with Lennar
- Allyson R.
- Verified HomeBuyer
- July 24, 2019
- Bluffdale, UT
I was very satisfied with Lennar
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Mostly Happy
- Mitchell W.
- Verified HomeBuyer
- July 24, 2019
- Wimauma, FL
We love our home but there are some issues with keeping the ponds maintained (grass around edges next to water and no fish for but control) There is also a vacant lot at the end of Passion flower that is overgrown and unsightly. I also don't like the fact that we are having to pay $5.3 million for the pool and clubhouse that was promised as our amenities when we bought our house.
Total Score 4
Quality 4
Trustworthiness 3
Value 5
Responsiveness 4
Owner
- James F.
- Verified HomeBuyer
- July 16, 2019
- Saint Augustine, FL
Still have dead plants around the house and have not heard from the electrician regarding moving the switches
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 2
LOVE OUR NEW HOME BUT SERVICE AFTER THE SALE IS LACKING
- Anonymous
- Verified HomeBuyer
- July 16, 2019
- Volo, IL
THE PURCHASING EXPERIENCE AND THE PEOPLE PRE-SALE WERE WONDERFUL. EVERYONE WAS VERY ATTENTIVE AND REACTED VERY QUICKLY TO ANY ISSUES. HOWEVER, AFTER THE SALE SUPPORT IN SOME CASES IS LACKING. THEY NEED TO FINISH THE HOMES TO COMPLETION BEFORE MOVING ON TO NEW UN-SOLD HOMES IN THE DEVELOPMENT. MOST OF THE CURRENT HOME OWNERS IN OUR DEVELOPMENT FEEL THE SAME WAY. THERE IS SUCH AN EMPHASIS ON BUILDING NEW SOLD & UNSOLD HOMES THAT FINISHING EXISTING NEW OCCUPIED HOMES IS PUT ON THE BACK BURNER. SUGGESTION......FINISH WHAT YOU STARTED BEFORE MOVING ON TO THE NEW PROJECTS.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Love my home.....but.....
- Ellen D.
- Verified HomeBuyer
- July 09, 2019
- Davidson, NC
I do love our new home, but I must say they dropped the ball on the finish work. Scratches on wood floors, nails protruding from walls, paint on carpet, dent in tub etc. It looks like it was rushed to complete and I don’t really think the finish workers cared that it was someone’s home. The neighborhood is great and the house is solid, but a bit more concern with the finished product would be good.
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 4
Overall happy with our home
- Sergio M.
- Verified HomeBuyer
- July 09, 2019
- Buckeye, AZ
We are overall happy with our new home, our home took about seven months to be built from the date we purchased it, and the home Is very modern and clean looking, the house is built with the latest materials in all areas, very energy efficient, LED lighting, appliances were included as well except for the washer and dryer, they are very good quality and not cheap base models, the only issue we had Word minor imperfections such as painting in very small spots, We pointed this out during our first home walk-through and some of it got fixed but some of it never was, The home itself is very ...
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 3
Good Home BUT bad sales
- Anonymous
- Verified HomeBuyer
- July 09, 2019
- Margate, FL
Positive: The follow-up of the construction manager and assistance from customer service Negative: Sales; unresponsiveness and unnecessary stress including incorrect documentation, sales price, closing experience. Took up to 5 months waiting to receive my home and even then it was at the last moment to go to closing because of missing CO. A lot of unnecessary costs could had been avoided but the stressed caused by the sales agent will NEVER be forgotten. Good construction company but expected a better experience such as K HOV.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - gran Paradiso
- Michael B.
- Verified HomeBuyer
- July 09, 2019
- Venice, FL
Sales team (James) was very supportive and helpful, even months after the sale. Resolution of punch list items was handled slowly but very professionally and thoroughly by Lennar staff (Danna).
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 4
Lennar - For the price of the home it matches the quality.
- Anonymous
- Verified HomeBuyer
- July 04, 2019
- Saint Charles, IL
For the price of the home it matches the quality.
Total Score 4
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
From first House to firt Home
- Muhammad Z.
- Verified HomeBuyer
- July 03, 2019
- Lakeville, MN
I was in the process of looking into my first house for last 3 years, and finally Lennar had the one that was my first Home.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Mostly a positive experience but disappointed in craftsmanship
- Anonymous
- Verified HomeBuyer
- June 27, 2019
- Shafter, CA
Mostly a positive experience but disappointed in craftsmanship in some areas.
Lennar responded:
Thank you for sharing your comments. We are sorry to hear about the issues with craftsmanship in your home. Please send any items to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Buyers should be involved in the entire building process, making
- Anonymous
- Verified HomeBuyer
- June 26, 2019
- Surprise, AZ
Buyers should be involved in the entire building process, making sure what they are getting suits their needs.
Lennar responded:
Thank you for sharing your feedback. Please send a message to us at corporatecustomercare@lennar.com if you have any additional comments you would like to share. – Lennar Customer Care
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Lennar Review
- Fernando N.
- Verified HomeBuyer
- June 25, 2019
- Woodbury, MN
Decent builder with great customer service. The Sales person, Robbie is superb. Issues with workmanship and commissioning. AC was not hooked up. Discovered it when it got warmer. Should never have accepted the unit from the sub.
Lennar responded:
Hi Fernando, thank you for your feedback. We are sorry for any inconvenience you experienced. Please send any outstanding items to us at corporatecustomercare@lennar.com if you would like us to follow-up for you. – Lennar Customer Care
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
CalAtlantic did an awesome job
- Anonymous
- Verified HomeBuyer
- June 25, 2019
- Durham, NC
I am impressed with the workmanship, my primary home is from Lennar but my second home is way better than my primary home from Lennar.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Have home Inspector go over your home first.
- Danny B.
- Verified HomeBuyer
- June 24, 2019
- Princeton, TX
Have home Inspector go over your home first.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - No clearcut person to deal with during the buying experience.
- William B.
- Verified HomeBuyer
- June 20, 2019
- Vero Beach, FL
No clearcut person to deal with during the buying experience.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Good but can improve further
- Marcos S.
- Verified HomeBuyer
- June 20, 2019
- Doral, FL
I had called for a few issues. Received response from Lennar and Im satisfied. I still have a thing or two but Im ok.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Buying a Home
- Jason H.
- Verified HomeBuyer
- June 18, 2019
- Summerville, SC
The entire staff was wonderful. The only thing that I had a problem with was the Mortgage company. I was ask to present multiple documents multiple times by different agents.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
we love our house but i think you customer service department could be better and respond on timing maner
- Emilio S.
- Verified HomeBuyer
- June 11, 2019
- San Jacinto, CA
The quality of homes are great but of course there is always some details that need to take care and the person in charge is not good like the person we have before (Jose)
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
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