Lennar Reviews

My first morning in the house I took a shower and it didn’t drain. They cut a hole in the ceiling over my kitchen sink to clear the drain it took 3 weeks to get patched. The front door, you could see light and feel air coming thru. It was worked on and 2 weeks later I can see light again. It looks like the door is bowed. Things identify in the walk thru didn’t get fixed. I’m a skilled tradesmen I can fix these things, but with a bran new home I didn’t expect to have to.

Working with Matt Lovelace was excellent. And it was a pleasure working with Cason and Steven. I highly recommend them.

To be more upfront on what you are really getting instead of leaving you in the dark. (I.e.) ceiling fans, light over the dining room area, to set the water aggregation system back to a normal level. Be more in contact with the customer during the build process.

Low quality materials and half of the stuff we pointed out on the first walk through weren’t fixed .

The process was fine. I wish that Lennar added the small area of grass in the backyard and screens for the cost. But other than that all has been well thus far.

Overall, I am happy with my home. My salesperson Matt was awesome - he went above and beyond before and after the sale to ensure my needs were addressed. There were definitely some corners cut and some of the materials were on the cheap side, but I would surmise this would be true of any large corporate builder. I did not have the best communication from the construction manager, which impacted the level of trust I had in the work and quality. Since closing, the Lennar team has been very helpful and responsive to identified issues and have addressed them in a timely manner. I wish greater attention had been paid to community landscaping in the builder's plan, as our section has minimal landscaping to beautify and add to privacy between lots. But all in all, I am happy with my home! ... More

WAY WAY WAY too many emails & surveys

Home Buying with Lennar was good, their sales agents were always there when required. Since i was not a localite to the place i bought i had to rely on Lennar sales agents for my home. There are few things that could have been done better when it comes to materials and the way the appliances are put in, also since it was my first home i expected the sales agent to explain what are the postivies atleast to me to make sure i am not missing anything in my home.

For the most part a good experience and a good house. Overall things are nice and well completed. The wood used to build the fence and porch area is awful and alreadyfalling apart, they left the basement very messy and I've been trying to get an unpainted part outside fixed since our walk through, it's been over a month and a half and I've been completely ignored multiple times and it's still not done. Otherwise we really like our home and are glad to be in it.

The mortgage process was smooth. We have had some issues with the home. Lennar has been responsive. I feel if the contractors did the job right from the beginning we wouldn’t of had these issues. Biggest complaint is I had a leak in my roof, not acceptable in a brand new home. Also had a nail thru my cable in the media box for the fios connection. A chip in my shower floor. Caulking was sloppy in the bathroom. A rose bush was missing. I feel the workers are rushed to get the work done.

Pros : timely updates on construction Everything included and connected features like security , ring etc is good Closed on time Cons : Need to improve on finishing, cosmetic part as well like flush crown moldings , give dimmer switches in kitchen , living room

The process of buying our home was easy and we were well informed along the way. Once in the home there were a few items that need fixing or touch up. Our expectations can be that we want perfection immediately but reality is that there will always be imperfections, however new is really nice!

Our seles coordinator, Julie, was great, she made syre we were comfortable with the entire process. But after we moved in, we noticed that some of our neighbors who got the keys later than us were given better service and welcome "gifts". Whereas, we only receive a tote bag with the keys only. We also noticed they hired windows cleaning service when our neighbors get the keys, but our windows exterior were not cleaned when we move in.

The home looks good, but 2 weeks after the close of escrow the toilet of masters bedroom that has been clogged during construction erupted and poop was was all over our toilet, shower and bathroom. Though Lennar manager responded on time but we were displaced for 2 weeks. We were promised compensation, we left message for the person who was supposed to compensate us he ignored our call and Lennar never call us. It was such a disappointing experience.

House was not totally complete for closing. It has been two months and we are still trying to get uncomplete items taken care of. These are not warranty issues these are items that were not completed during construction.

Jeff Merk, Shayla Norton, Marc Friedlander are amazing and if I decide to get another home. I would pray and hope I work with them. But walking into my home I seen a lot things that were done that is not up to standards. Quality of workmanship could be way better for the price of the home. I feel like I shouldn’t have to do something of things that need to be done.

Jay, Good place to live in.

It was good not great

Experience was overall pretty good but communication was lacking at times when we told it was on track then suddenly we were closing two weeks early which would have been nice to know since that changed our first payment date. When it comes to warranty issues most are dealt with fairly quickly but we do have a few big issues that we are having trouble getting taken care of. I also wish they had an option to include landscaping for the back yard as an option especially since we have a strict HOA. Other than that these issues the homes are beautiful and definitely feel like we got a great price for everything that’s was included in the home. ... More

Love the layout of my new home and all that comes included with it, however, the smart home/connectivity features have not been very smart and frustrating. Both the sales and customer support staff are great to work with...need better security of the outdoor electric panels to prevent theft of breakers.

Very pleased with purchase process. Lennar staff was very responsive to my inquiries in general

The location is what made us buy with Lennar. Lennar does not let you choose which lot you would like, nor the interior they just tell you we have this for you take it or leave it. One thing that makes Lennar stand out are the employees they are very responsive and helpful (appreciate the team)

The end result is a beautiful home! My two issues: the sales agent, Julia was very arrogant and condescending! This is the 6th house I’ve purchased and not new at this! She demanded I select a lot that I didn’t want as “there are 10 other people waiting to purchase each model!” Also, when a model depicts an open bannister railing, I shouldn’t view my finished house and be told that there is a wall instead and that this was an option but you can’t have ANY options!! This was not explained-we we’re rushed and treated unprofessionally! Treating home buyers with courtesy and respect goes a long way and Lennar missed the mark on this one! ... More

Make sure you check EVERYTHING. We have had issues with gas from the stove the sprinklers and I’m noticing some craftsmanship flaws (vent cut outs too long so there’s are cuts not covered by the vents) and a space on the kitchen floor thats not level. First world problems so all in all a lovely home that I’m proud to own. Can’t wait until the HOA fees will be worth it (pool, parks etc)

We had a couple of minir issues that we let our point person know and they were fixed fairly quickly