Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21559 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21559 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

New Lennar Buyer

  • Kimarla B.
  • Verified HomeBuyer
  • August 15, 2023
  • Frederick, MD

Kara and Peggy in the sales office are BEYOND responsive and kind! They updated me every step of the way and demonstrated keen responsiveness to all my questions and were flexible and patient. Construction manager Mike also very amicable! Business office that dealt with the loan portion was a headache but all in all I got where I needed to be and LOVE my new home so far!

Lennar responded:
Good afternoon, Kimarla, thank you for sharing your experience. We are sorry to hear the loan portion was less than desirable, we appreciate you sharing that with us. We are always looking for ways to improve our products/services and your feedback will help us do that. We are very happy to know that you love your new home.
If there are any outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@Lennar.com

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 4

Sucky.

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2023
  • San Antonio, TX

This being my first home buying experience I can say Lennar didn’t make it easygoing like promised. They are quick to contact me when they need money, but slow to get back to me about my questions. Slow or never at all. I will never buy from Lennar again. Nobody was ever on the same page and we were being lied to about things. Plus, we’ve been in the house for two months and already having problems. I wouldn’t even recommend Lennar to my worst enemy.

Lennar responded:
Hello and thank you for your review. We understand that you were not happy with the experience and we want to apologize for any frustration you encountered.
If there are still any outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@Lennar.com

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Horrible.

  • Lisa N.
  • Verified HomeBuyer
  • August 15, 2023
  • Henderson, NV

Too long to txt.

Lennar responded:
Dear Lisa, We are truly sorry to hear about your negative experience. If there are any particular items that you would like us to follow up on, please do not hesitate to contact us at LennarCares@lennar.com.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

The experience has been great except for lot of minor issues with finishing touches

  • Vinoop V.
  • Verified HomeBuyer
  • August 15, 2023
  • Bothell, WA

It has been a great experience with everything included and we don't need to set up anything by ourselves after we moved in. But there are a lot of minor finishing touch issues that I see. There are lot of minor spots on the floor due to paint spilling and there are gaps between power outlets cover and wall. I think some attention should have been given to the final finishing touches.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Woodlore in Crytal lake is a beautiful master-planned community.

  • Gavin M.
  • Verified HomeBuyer
  • August 15, 2023
  • Crystal Lake, IL

Consider the all inclusive Designer Select package. If those options were to be added later, the cost would be considerably higher.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 3

Aqesome experience from everyone

  • Juan R.
  • Verified HomeBuyer
  • August 15, 2023
  • Davenport, FL

Super fast experience people, and great overall experience with quality ,time and value for money thank you guys

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Camden model

  • Patrick H.
  • Verified HomeBuyer
  • August 15, 2023
  • Hardeeville, SC

Contracting the house was seamless. Once we had to deal with construction site supervisors, we had many issues. They did not keep us updated. We had to call them to get updates. Closing dates were moved without notifying us; they changed it seven times. The craftsmanship was awful. Sloppy work. The painting contractors were the worst. Paint splatters all over wood floors, door sills, and tile. Painters never covered roof metal accents so needless to say overspray all over it. Shutters were never installed, chrome accessories were installed when we paid for upgraded nickel. ...

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 5

Complaints

  • Mayra R.
  • Verified HomeBuyer
  • August 15, 2023
  • Naples, FL

Brand new house with a lot of issues.Severals. Wasting time doing claims to be cover by warranty. Staff don’t perform the right job on the site. Totally disappointed.

Lennar responded:
We apologize for your negative experience. Please feel free to contact us at LennarCares@lennar.com if there are any specific items you would like us to address.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great job

  • David P.
  • Verified HomeBuyer
  • August 15, 2023
  • Woodburn, OR

Good follow up with all issues related to house and concerns regarding minor repairs!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Maintenance and Repairs

  • Antonio G.
  • Verified HomeBuyer
  • August 15, 2023
  • Jurupa Valley, CA

I have submitted several issues that need to be addressed and have not received any response from you. When will my repair and maintenance issues be taken care of?

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Great Responce

  • Peter F.
  • Verified HomeBuyer
  • August 15, 2023
  • Mint Hill, NC

The response was timely and the problem was easily fixed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Renters

  • Dannie S.
  • Verified HomeBuyer
  • August 15, 2023
  • Surprise, AZ

My experience had been fine until I realized Lennar sold two new homes next to me to a corporation that rents out these homes. I currently have one neighbor that is already breaking HOA rules. I would have never bought a home where rentals are allowed. Many others are also very upset..

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 5

Thank you

  • John V.
  • Verified HomeBuyer
  • August 15, 2023
  • Henderson, NV

Rick Anthony my loan officer was outstanding and any questions I had he always replied to help.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

N/A

  • Aretha J.
  • Verified HomeBuyer
  • August 15, 2023
  • Jarrell, TX

My home is beautiful. Minor issues but they have come right out after a virtual visit. The process for me went very fast, I would have like input & requested on carpet in the bedrooms.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

None

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2023
  • Tomball, TX

Was a long process. All good.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Buying/Non responsive to issues after you buy

  • Tomas G.
  • Verified HomeBuyer
  • August 15, 2023
  • Inver Grove Heights, MN

It was a fairly easy experience to buy a new home from Lennar. The whole process was great and very pleasant. After you buy they have not responded to issues, I had to resort to calling the installers to fix issues like flooding in the yard. In addition, I entered multiple service requests and have not received any communications from Lennar.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

Overall experience was good

  • Sanjeev P.
  • Verified HomeBuyer
  • August 15, 2023
  • Plainfield, IL

Make sure to take photos during the Orientation, since there are many spots which they might not fix before Closing Paint job is not up to the mark

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

First time home buyer. Zero regret with Lennar!

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2023
  • McKinney, TX

Great experience with builder. They are very attentive to issues and helped with the mortgage process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy Process

  • Mary H.
  • Verified HomeBuyer
  • August 15, 2023
  • Summerville, SC

Purchasing a home was easy and on time. Sales staff were very nice. Construction Manager was very knowledgeable and answered questions quickly

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Warranty specialist

  • Christopher P.
  • Verified HomeBuyer
  • August 15, 2023
  • Fountain Inn, SC

My experience has been horrible The team especially Beth my warranty lady, lacks urgency and seems to be a bit overwhelmed with her workload. I constantly have had to follow up with your office to try get things fixed in my house. I have An ongoing request that has been going on for a month. I have even reached out to your division president and I have not gotten a response. I reached out to Mark over 1 week ago with no return phone call. This company does not find customer service important. I will not purchase a lennar home again neither will I recommend anyone to purchase a home from ...

Lennar responded:
Hello Christopher, Thank you for taking the time to share your feedback with us. We are very sorry to hear that you have not received a response to your warranty request yet. Please send us an email at LennarCares@Lennar.com with details of your concerns so we can do the proper follow-up for you.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Nicky

  • Carlnique M.
  • Verified HomeBuyer
  • August 15, 2023
  • Punta Gorda, FL

We have dealt with a Lennar a few times before and the service is consistent and the homebuying is a fairly easy process. Great team!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Home needs lots of work

  • Sarah M.
  • Verified HomeBuyer
  • August 15, 2023
  • Fort Worth, TX

We moved into our new Lennar home about a month ago. For the price we paid, I would expect the quality of the home build to be great but I have been sorely mistaken. The paint job is terrible. Some base boards were primed but not painted. It seems like there was only one coat of paint applied to the whole house and actually needs to have 2. There were scratches on faucets and cabinets. Glue on the tile. Multiple chipped tiles through out the house. Paint on the tile. Light switches hung crooked. The house was not cleaned well prior to us moving in. I have submitted for warranty and they have ...

Lennar responded:
Hello Sarah,

We would like to express our sincere apologies for the frustration you experienced. I understand that you were not happy with the outcome.

If there are still any outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@Lennar.com

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

Logan is best

  • Ieshan J.
  • Verified HomeBuyer
  • August 15, 2023
  • Lafayette, CO

Sales rep is awesome, before and after sale, he (Logan) is extremely supportive and humble. Few issues from the punch list were not completed, after taking possession, I created the ticket but not all the issues are resolved and the tickets are closed.quality of material is significantly dropped from other projects in Erie, Co. Broken HVAC base is not replaced, water flow in basement is not towards drain but nothing is being done in spite logging ticket, 5 shrubs and 2 trees died and few patches of grass but only 2 trees are replaced and for rest I am continuously following up without much ...

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 1

Very disappointed

  • Andrea B.
  • Verified HomeBuyer
  • August 15, 2023
  • Fort Myers, FL

I would never recommend you guys to anyone I wish I could tell people when I see them in the neighborhood not to buy here it is the worst house it was put together like a 5 year old did it sorry I brought with you guys

Lennar responded:
Thank you, Andrea, for taking the time to share your feedback with us.
If there are still any outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@Lennar.com

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Receptive to claims

  • Jeffrey W.
  • Verified HomeBuyer
  • August 15, 2023
  • New Caney, TX

There is a genuine concern by Lennar to fix anything which needs it.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Narrow Reviews by Area