Lennar Reviews

I was very satisfied with Lennar

We love our home but there are some issues with keeping the ponds maintained (grass around edges next to water and no fish for but control) There is also a vacant lot at the end of Passion flower that is overgrown and unsightly. I also don't like the fact that we are having to pay $5.3 million for the pool and clubhouse that was promised as our amenities when we bought our house.

Still have dead plants around the house and have not heard from the electrician regarding moving the switches

THE PURCHASING EXPERIENCE AND THE PEOPLE PRE-SALE WERE WONDERFUL. EVERYONE WAS VERY ATTENTIVE AND REACTED VERY QUICKLY TO ANY ISSUES. HOWEVER, AFTER THE SALE SUPPORT IN SOME CASES IS LACKING. THEY NEED TO FINISH THE HOMES TO COMPLETION BEFORE MOVING ON TO NEW UN-SOLD HOMES IN THE DEVELOPMENT. MOST OF THE CURRENT HOME OWNERS IN OUR DEVELOPMENT FEEL THE SAME WAY. THERE IS SUCH AN EMPHASIS ON BUILDING NEW SOLD & UNSOLD HOMES THAT FINISHING EXISTING NEW OCCUPIED HOMES IS PUT ON THE BACK BURNER. SUGGESTION......FINISH WHAT YOU STARTED BEFORE MOVING ON TO THE NEW PROJECTS.

I do love our new home, but I must say they dropped the ball on the finish work. Scratches on wood floors, nails protruding from walls, paint on carpet, dent in tub etc. It looks like it was rushed to complete and I don’t really think the finish workers cared that it was someone’s home. The neighborhood is great and the house is solid, but a bit more concern with the finished product would be good.

We are overall happy with our new home, our home took about seven months to be built from the date we purchased it, and the home Is very modern and clean looking, the house is built with the latest materials in all areas, very energy efficient, LED lighting, appliances were included as well except for the washer and dryer, they are very good quality and not cheap base models, the only issue we had Word minor imperfections such as painting in very small spots, We pointed this out during our first home walk-through and some of it got fixed but some of it never was, The home itself is very good quality but I think the contractors they use for somethings do a quick rush job and don’t realize that things don’t look perfect, in our case it was just some of the painting in areas was a little out of place, The home itself is very good quality but I think the contractors they use for somethings do a quick rush job and don’t realize that things don’t look perfect, in our case it was just some of the painting in areas was a little out of place, (i.e door frames look like they were painted too much and started to drip then then dried that’s way, front door paint can easily tell it was touched up with a brush therefore has a different pattern in small areas) ... More

Positive: The follow-up of the construction manager and assistance from customer service Negative: Sales; unresponsiveness and unnecessary stress including incorrect documentation, sales price, closing experience. Took up to 5 months waiting to receive my home and even then it was at the last moment to go to closing because of missing CO. A lot of unnecessary costs could had been avoided but the stressed caused by the sales agent will NEVER be forgotten. Good construction company but expected a better experience such as K HOV.

Sales team (James) was very supportive and helpful, even months after the sale. Resolution of punch list items was handled slowly but very professionally and thoroughly by Lennar staff (Danna).

For the price of the home it matches the quality.

I was in the process of looking into my first house for last 3 years, and finally Lennar had the one that was my first Home.

Mostly a positive experience but disappointed in craftsmanship in some areas.

Buyers should be involved in the entire building process, making sure what they are getting suits their needs.

Decent builder with great customer service. The Sales person, Robbie is superb. Issues with workmanship and commissioning. AC was not hooked up. Discovered it when it got warmer. Should never have accepted the unit from the sub.

I am impressed with the workmanship, my primary home is from Lennar but my second home is way better than my primary home from Lennar.

Have home Inspector go over your home first.

No clearcut person to deal with during the buying experience.

I had called for a few issues. Received response from Lennar and Im satisfied. I still have a thing or two but Im ok.

The entire staff was wonderful. The only thing that I had a problem with was the Mortgage company. I was ask to present multiple documents multiple times by different agents.

The quality of homes are great but of course there is always some details that need to take care and the person in charge is not good like the person we have before (Jose)

Took a while and some personnel changes to get everything done, but it is all great now..

Salesman was terrific. On site construction manager was terrific.

Everyone was very nice and helpful through the buying stage. We had a few punch list items that took a little while to get handled, but they were completed. We are pleased so far, and the community is great!

The product is great and I am happy with it. The customer service from the loan officers was not what I would have expected. Everything was via email. No one ever called to tell you who would be calling you next, or what the next steps were. You would just receive an email from someone new making request. Very impersonal for such an important purchase. The initial agent was missing in action unless they needed something signed on their end. Never reaching out along the process to see if we had questions.

There were some issues with the house even before going in that weren't fixed and it's sad that you have to submit a warranty request to get them fixed and that can take up to 1 - 2 weeks. They should definitely be more in depth of how to change out lights and other things that you normally wouldn't think to ask. It would also be great if you were a new and first time homeowner to have a contact person with questions as far as HOAs how to submit a service warranty just general things instead of reaching out to people who no longer want to work with you because you've already purchased the home. I guess we'll see in time how durable these homes are. ... More

Working with Gino, the mortgage officer and Dennis, sales agent for the second time was excellent experience. The final walk though before the closing was excellent. the major issue this time was the delay of 4 months long delay in closing and loss of tenants/rent due to that was a major set back. Plus after the closing the ongoing construction with only one street access is a nuisance, mail delivery and school bus access are not convenient still. other than that location wise it is excellent. hope to get another smooth experience of buying a third home from Lennar.