Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21940 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Low quality workmanship all around the house
- Zorawar S.
- Verified Homebuyer
- October 18, 2023
- Marietta, GA
The windows and walls are not straight. The finishing on walls and tiles is poor. Overall it seems the work is done by inexperienced workers who were in in rush to finish. We highlighted this during inspections but response was that they cannot do anything and quality inspections are only for issues that are visible from 6 feet away. Unsatisfied with builder’s quality for a $1 M home.
Total Score 3
Quality 1
Trustworthiness 4
Responsiveness 4
Auburn Meadows Lifestyle in Smyrna DE
- Jeanine D.
- Verified Homebuyer
- October 18, 2023
- Smyrna, DE
Lennar made my home buying experience with possibilities, exciting. Ms. Nikole from the sales team kept in direct contact with me throughout the whole process. The individual attention from sales plus the loan officers made the stress of buying a property attainable and attractive.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
After you sign the papers, there is no communication on the progress of your build. The attention to detail is none. Callbacks have to go through a warranty program, which can be a nightmare.
- Melina P.
- Verified Homebuyer
- October 18, 2023
- Ave Maria, FL
The price you pay for the product that you’re buying is adequate. But if you’re looking for just adequate no perfection or even close to a building standard, you’re wasting your money. No communication skills during the build process. Attempting to get the punchlist fixed is a nightmare. Due to the fact, you have to go through a warranty service as they put it to get things done. I cannot in good faith recommend Lennar to anyone that’s purchasing a property.
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 2
New house with old house problems.
- EDUARDO C.
- Verified Homebuyer
- October 18, 2023
- Davenport, FL
As far as the home buying process it is easy and simple but the quality in workmanship around the house it is extremely poor. Everything in the house is built too fast therefore the house have problems just like an old house. I already got multiple problems on a "new" house. Lennar will tell you that everything in the house has warranty which it does but, you have to take out of your time to fix problems they made while building the house. Also, it takes them a long time to fix anything. I bought a new house to not have problems of an old house.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Poor Home & Purchase Experience
- Anonymous
- Verified Homebuyer
- October 18, 2023
- Land O' Lakes, FL
Home is substandard with poor workmanship. Lennar did not meet any of our expectations of a newly constructed home. Home was not finished by the closing date despite reassurance that everything would be done. We wanted to delay the closing until everything was completed but Lennar threatened loss of our 10% deposit if we did not close that day. Construction manager apologized and gave his commitment that he would personally make sure everything was done right but broke his promise the next day and said it was not his department or responsibility after closing.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Bad experience
- Jun C.
- Verified Homebuyer
- October 18, 2023
- McKinney, TX
The total experience with Sales person, title, inspection were bad. In order for Lennar to be great company to trust, the ground work from. Sales and other areas should be good but my experience was very disappointing.
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 2
Good and easy.
- KATHERINE M.
- Verified Homebuyer
- October 18, 2023
- Parrish, FL
a new person from Lennar every couple of days to the point that I was confused about who to ask questions.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Neutral Buying Experience
- Austin C.
- Verified Homebuyer
- October 18, 2023
- Lakewood Ranch, FL
We love our home and the location, neutral on the overall home buying experience rating. During the process, there are many, many things that should have gone smoother. Unfortunately, without disclosure, the Builder removed many items from our build in an effort to increase profit margins (I.e. Epoxy Garage Coating, Vanity Lights, Glass Front Door, Smart Home Features (EERO Router) etc.). One of the items was compensated, but not without a fight with the sales rep and manager. Items were documented on Lennars punch list and our Buyer Punch List 30+ days prior to closing and are just ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Model condo VS what we bought
- Sharlyn M.
- Verified Homebuyer
- October 18, 2023
- Punta Gorda, FL
Love the condo. Lennar should notify buyers they took away the crown molding, the shower bars, less ceiling lights. Communication on cut backs should be communicated.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Home purchase
- Maggy J.
- Verified Homebuyer
- October 18, 2023
- Indianapolis, IN
Poor quality of paint in the house. The paint was a definite rip-off. Missing some door stoppers. Oven door fell off on first use. AC system leaking water all over floor. Heating and AC system too close to master bedroom.
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 5
Not good
- Suzanne G.
- Verified Homebuyer
- October 18, 2023
- San Antonio, TX
Very frustrating. Issues from the very beginning till now. My very first week in this house my bathroom flooded due to a missing cap, it took way too long and me complaining for someone to come look at it. My house was not move in ready when I closed there was several issues with the AC, there was paint on the floor and cabinets and I already had fully moved in by the time they came to clean it. One of my door doesn’t close all the way, and it’s been stressful as a single woman to deal with all of these issues after I just bought a 251k home. I advise any buyer to not move in their houses ...
Total Score 5
Quality 3
Trustworthiness 2
Responsiveness 1
Great place to buy a new home
- Eric F.
- Verified Homebuyer
- October 18, 2023
- Pilot Point, TX
Great experience with Lennar, Ahmed was our loan officer he was very welcoming . every question we had about tuning in paper work he would be on top of it and got us taking care of we now live in our new home we love it thanks Lennar !!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Construction Manager was TERRIBLE
- Gary K.
- Verified Homebuyer
- October 18, 2023
- Punta Gorda, FL
Warranty Department and People are great!
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 5
Love the home
- Donald P.
- Verified Homebuyer
- October 18, 2023
- Raleigh, NC
Being in the first phase of a new community has its ups and downs. The overall process was hectic, but the end results were well worth it. Happy in my new beautiful home.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Post sale
- Anonymous
- Verified Homebuyer
- October 18, 2023
- Boiling Springs, SC
Once moved in noticed a few things that needed to be touched up reached out and still haven’t heard back. Blessed to have a new home for my family and I but would love a call back to get things touched up that was promised if we needed anything.
Total Score 4
Quality 2
Trustworthiness 2
Responsiveness 1
The construction manager was great to work with and helped me to contact Lennar staff for appropriate inquiries.
- Patricia W.
- Verified Homebuyer
- October 18, 2023
- Ocala, FL
Lennar staff are well versed in customer service details, professional in their interactions and just a pleasure to do business with. Thank you for helping to make a daunting experience less scary.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Lennar for the win
- Monique D.
- Verified Homebuyer
- October 18, 2023
- Lugoff, SC
I rented a Lennar Home prior to purchasing one and this is what made me want to buy with the builder. It was the detail of they put in the home and the unique features. I also like that Lennar builds the home and sales then so you get a new construction home without waiting 6-8 months. The process went quickly 3 weeks from going under contract to closing. No major issues and I am very happy with my home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
Could be better.
- Rodney F.
- Verified Homebuyer
- October 18, 2023
- Rincon, GA
We love our new home, but there are some issues. The most annoying is the lack of gutters on the home. I’m from an era where homes came with rain gutters, so when inspecting the home during the walkthroughs we asked about their lack and were given an explanation of how the new home roofs were built to divert rain water and told we could have gutters installed if we wished. Didn’t think it would be a problem due to the explanation. Of course neither of the walkthroughs was performed in the rain so we excepted what we were told. After the first rain we discovered the roof’s design diverted the ...
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
It is ok but quality is not much as expected
- Anonymous
- Verified Homebuyer
- October 11, 2023
- Plainfield, IL
Home quality is not much expected and I though overpaid for this quality
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 3
Our Retirement in Idaho
- Tammra N.
- Verified Homebuyer
- October 11, 2023
- Caldwell, ID
We started three years ago to find a new home to retire in, in the state of Idaho. We saw the hand of the Lord move in finally bring us to the Lennar development known as Mandalay Ranch, in Caldwell, ID. After searching for the time that we have and picking out the features and design of the home we wanted, the home Lennar offered provided 90% of all we wanted in the asking price. We did not have the experience of choosing features of the home and would have preferred a different layout in the master bathroom, but that is the 10% that was not our preference. But having worked with many home ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Seafoam Trail House
- Eric S.
- Verified Homebuyer
- October 11, 2023
- Lakewood Ranch, FL
There are some nice features in the house. We were not allowed to change anything even though we were willing to pay for tile in all rooms. We had a home inspector inspect the house and he made a list of things that were not done correctly in early August. We are still trying to get the last of those items finished and it is October 11th. We were not told the truth and closed on the house after being assured that all the repairs were completed only to find out that at l1 items were still not completed. For the most part the warranty repair people are much better than the original people that ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Older single widow
- Carol J.
- Verified Homebuyer
- October 10, 2023
- Westfield, IN
My experience here was great I had the most helpful agent here Dominique she walked me through everything. Couldn’t have done it without her. I love my new home
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
New Home Review Delano, MN
- Anonymous
- Verified Homebuyer
- October 10, 2023
- Delano, MN
Overall we had a great experience with Lennar. We were kept informed of the progress being made throughout the build.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Anthony
- Anthony G.
- Verified Homebuyer
- October 10, 2023
- Ocean Isle Beach, NC
Nothing but issues. Broken stove paint all over floor prices of floor not installed correctly dishwasher installed on wrong side,
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 4
The Retreat, Fontana CA
- Kyle G.
- Verified Homebuyer
- October 10, 2023
- Fontana, CA
The quality of the materials such as running boards, window screens, especially paints is very poor quality.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 4
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