Lennar Reviews

They rush the building and closing process, so there are many imperfections that need to be taken care of after. They are very busy, so it takes a long time to get everything up to par. Good floorplans and thought, so-so work especially for "luxury". We are happy overall, but not over the top elated.

Many things told such as gated community, golf cart friendly fans in all rooms and water views not happening They say they did not promise it their salespeople did.

We absolutely love our new home and Lennar made the homebuying experience smooth and easy. However, we have had more issues than we would have liked in our first few months in the home. Our hot water heater did not work when we moved in, which left us with no hot water for approx. a week until the issue was resolved. The water lines connecting into our washing machine were also switched - another week or so to get that fixed. Now we are having an issue with our dishwasher and so far have not made any progress toward resolution despite multiple phones calls and requests. Hoping that the issues stop soon and we can enjoy our home, but it has been stressful thus far and we haven't received a lot of support in getting things resolved timely. ... More

Closing was rushed through with many items unfinished. We had to constantly call for follow ups. It was an ok experience

Way too many issues to list. Cabinetry in the kitchen issues with wrong colors and measurements. entire walls out of square, poor trim, finished carpentry and paint work done through the entirety of the house. Spaces with wrong measurements. Poor quality control. Every single trade’s work is really poor. Not surprised about the trades quality at all, I’m surprised about Lennar’s poor quality control. Now all there is to do is patch work. Unsatisfactory.

Love the home Quality of workmanship is average at best Lots of issues that are from workers not caring about quality Of work .there cars are ruining the new streets oil leaking personal vehicles running machines gouging up the blacktop. And they don’t care. Extremely sloppy. .cement work very very poor.even the side walks.huge globs of cement in the middle of sidewalks your building a beautiful new community there ruining roads before we get to use them…workers very sloppy during construction doesn’t take Much effort to work neatly.gives a better impression when people are Looking at newly constructed homes.lots of siding issues from lack of effort.u shouldn’t be installing it crooked ,like badly crooked they even put a window in the wrong spot..shower tile sloppy.drain appears to not be correct sloppy tile cuts .plenty more .great house for the price some training for workers might help .anyone I’ve called about issues has been very nice. that was nice. ... More

While I feel our overall buying experience was positive, I do feel there can always be improvement. Need to be more realistic about projected closing dates. Puts undue pressure on Project managers already facing supply chain and labor issues. Need to be more conscientious about certain installation, design and application. - Very simple fixes that get ignored. The response has been very good from the customer care. The suggestion that something is "not a warranty issue" or "a Lennar problem" are questionable in a home that's been occupied for less than 2 months.

Thought the builder would have been able to help with this. Piping in the backyard is a real eyesore.

Overall good experience, only area not happy with is responsiveness to warranty issues. Think the closing could have been more personalized as well.

Trim, doors, paint are all subpar quality… very surprising for the amount one pays for these homes. Structure well built.

Quality of material and workmanship are good. However, final checks require improvement. Few examples: Entrance door was missing screws. Garage floor has paint and lots of dust. For every ticket (for issues), I submit, I am required to submit virtual session, enable video to capture the details. While the owner is in the process of move (packing, moving, un-packing, setup utilities..etc), it is extremely difficult to cater time for a virtual sessions + schedule repairs..etc. Instead of virtual sessions, I suggest enhancing your issue submission application to allow capturing the picture or video or both and submit. If you have enough information, this will eliminate virtual sessions. Also allow owners to update the ticket if the status changes - I mean if the issue got resolved or they managed to fix it or managed to get some help to fix it..etc Also use the issues information (wealth of knowledge) to take proactive action - I mean alert owners to check few things (check list within the 1 or 2 months of move-in) and report if there are any issues, before they report. If you need additional information, feel free to contact me. I hope this helps. Also I commend the services of the person who oversees fixing the issues. Very prompt, professional - a great asset having the person! ... More

Overall, the quality of Lennar is basic. We’ve found a lot of half-completed items ranging from: no anchors on bathroom hardware so items falling off the wall, corners cut in flooring/walls, tiles uneven, front yard sinking, etc. The view and location is why we purchased this home. Honestly, Debbie & John (warranty/construction) team are why this experience was great. Debbie is the best & Lennar is blessed to have her. There are many items we have to upgrade since Lennar builds basic builder grade homes. If you’re ok with a decent price point & updating items on your own, this is a good place to build. Simply, Johnson Ranch is about location and not this builder. ... More

Overall pretty good experience. Fairly responsive to small issues. The only negative is that it was super late after the sale process that I was advised that the extended lanai was no longer offered. Was a big selling point for us.

Looking to maximize profit for stockholders, Lennar overlooked the homebuyer by selecting mostly average quality (at best) features throughout, i.e., kitchen and bath cabinets, baseboards, door moldings, closet shelving, etc. Top that by not painting the garage or by selling upgraded "luxury" kitchens which don't even have a refrigerator and you have Lennar at its best. Heavy use of sheetrock mud, paint and caulking attempts to hide many of the workmanship flaws. It cannot be overstated, inspect EVERYTHING for operation and flaws prior to the developer's walkthrough and give them the list. Once closed, it's more difficult to get things done and they have other priorities. After two months, I still have "blue tape" places where work needs to be done and Lennar's representatives said the items would be addressed. ... More

The home buying experience went well and was easy. The quality isn't exactly what we expected. There are dents, dings, flaws, and stains throughout. The carpet was placed in the home much too early in the process and was handed over to us with clay stains throughout. Two toilets were covered in urine from the construction workers, and the primary shower was not clean. The house just felt dirty when we moved in. That was disappointing. There hasn't been any follow up with anyone on the team either since escrow closed. This isn't the experience we expected from Lennar. We're hopeful the flaws are only cosmetic. The neighborhood seems great and we love all the trees and green spaces. ... More

Random things in the house were found to not work or not be installed correctly. Electrical outlets not working is very annoying.

We had our home built and we only had 1 package choice in options, color of carpeting, tile and floor planking. The windows, HVAC and appliances are on the low end of quality. Clean up was terrible. We spent a minimum of 20 hours scraping paint off the floor and trim.

Craftsmanship was not of the same quality of the first Lennar home we purchases. The process felt rushed with our walk through taking place before house was finished. There were numerous finishing issues including places where spackling needs to be redone and painting was not complete.

Everything was good with the building experience, the communication, time lines. but there are a lot of Quality issues, workmanship and materials used. Simple things like Sodding, Attic Access, Fence, Plumbing, Tiles, Flooring ... every where the quality speaks ... Never i will again buy a Lennar Home

Less than pleased with Lennar completing items. Punch list was not completed until 2 months after move in. Carpet in main bedroom was stained and is still not replaced. Garage floor was not cured properly and still sticky. Still waiting word on when they will redo. I put requests in but still have not heard anything.

We have been very impressed with Lennar's response to work orders for customer care issues. The vendors they send out are prompt and efficient. We have been completely satisfied and would recommend anyone to use Lennar Customer Care

We loved the sales team. Mortgage was a headache. A lot of the supplies are cheaply made and constructed “to spec” but they’re not done the right way. Like the electric box. It’s approved by village inspectors but not done the best way. The windows and wall’s allow for a lot of noise from the outside

Over all we are very happy with Lennar, The only thing is there are some issues in our home which were reported and it got fixed latter,

We must have looked at least 13 house ,new and used, to find what we wanted as far as roomy, large yard and we picked one at Lennar Silos community . Even though they are not high standard quality built homes we loved the floor plan. We are happy with our selection.

Very focused on new builds but a bit slow to address issues pointed out prior to settlement. Follow up and communication on outstanding issues could be better.