Lennar Reviews

Good with quality and delivery of building

We have a pair of defective double panel window install and found out after we close the sale. Garding and landscaping need to work on how to manage the water drainage system works for the long term of the house. Buying a house is long term investment perhaps and I hope the builder can focus more on quality control and extend customer care after the house is closed.

Lennar is a big company and will push you around if you let them. Don’t let them. Workmanship is ok, it’s goibg to depend on the contractors they hire. Just make sure you keep track of things and don’t let them get away with poor workmanship. Full disclosure: Our house was prebuilt so we didn’t get that chance and your mileage may vary.

So far I have really enjoyed living in McQueen Landing. The homes are very nice and the sales and construction staff are friendly. I am glad I moved to this community and I look forward to living here!

The workmanship of the home could be better. The home is settling really quickly, showing some work that could've been done better. There are no walk-out basements which was not disclosed and no porch or patio out back which also was not disclosed. There is water pouring outside the back of the home constantly and I don't know why. This "new" stuff is not all that great.

The home we bought from Lennar is perfect for us to downsize into. The floor plan is perfect for empty nesters. Lennar did provide a lot of extras for the price of the house. For the most part Lennar has responded to issues we have. One area that we have been ignored on is the grading in the back of the house. I feel there is a low area that needs attention but have not been able to get them to respond even after sending pictures of ponding. Nail popping on the walls is not considered a warranty item. I do wish builders would use screws to install sheetrock inside the house to avoid the issue of nails popping out in the walls. I believe most builders take the same approach. But that is a small issue and we experienced this in a custom built house ... More

House is made of goof products but Lennar tends to rush some of the construction in which now warranty has to get involved and that is a never winning battle. Overall the house is good, the grading is bad, but we are happy overall.

Our Lennar home is very spacious and has a wonderful floor plan. That’s what sold us on the home. Our salesperson was very welcoming and seemed to really care and helped us in our search. She told us what our Lennar home came with and even wrote it down in an email. However when the home was being built things were different. We were told that sprinklers would be installed. She actually wrote it in an email along with our appliance package and garage door opener. We didn’t get the sprinklers and we’re finally told we should’ve looked at the option package that we signed. There were so many emails sent by Lennar about the home and the process with messages that it had to be sent back immediately. I didn’t really care for everything being done online. We didn’t really feel like things were personal and we had questions that didn’t get answers. The actual finish work was quite disappointing. Things were done haphazardly and we had to insist that many items be reinstalled and fixed. There were also some design elements that made no sense whatsoever. The utility room had a space for a fridge next to the dryer. However there was no plug and we were told that Lennar stopped putting them in for that several years ago. Lights were not centered and only the master and the family room were wired separately for ceiling fans. That seemed a bit cheap. We couldn’t even put a light over our dining room table because it had two can lights at either end. We were also told that plugs could not be installed on the island due to new building codes. However homes across the street and around the corner have them. It makes me wonder about the honesty of the builders and their representatives. There were several other designs that just didn’t make sense. Our Lennar loan officer on the other hand was absolutely terrific! She was so helpful and responded quickly to my questions and issues that came up. All in all we are glad we went with Lennar but would be much more content if there were some design changes and communication had been better. Right now we’re dealing with a roof leak and some AC issues. We’ll see how their service team responds. Hopefully they’ll do the right thing! ... More

My overall experience was good, the process was really fast, Lennar seller was very kind and supported us to make the purchase possible. Regarding the house, we have detected just small details that need to be fixed, the appliances and material used are good quality.

Overall it was easy to purchase this home. Would have preferred to be able to upgrade to a better appliance package. Also include items such as towel bars and curtain rods. Lennar mortgage was difficult to deal with.

All folks from Lennar and Osbourne Trails were very helpful and courteous.

Overall purchasing experience was great. The whole Lennar team was very helpful and responsive to my concerns. Buyers should be vigilant hiring a qualified independent inspector and insist on being allowed enough time to address any issues before the final walk through. Finance and sales team were top notch. Quality of the home is good, but first time buyers need to understand the difference between a move in ready home and a home that needs upgrades from builder grade materials, paint, etc. The design of the house is nice and the yard is spacious. Buyers appreciate the home warranty as it is often necessary to address builder issues once they move in. ... More

Overall the experience was good, however the quality and attention to detail is lacking in some areas.

The house was built too fast a lot of stuff on the house that needed to be fix but the warranty is good and the workers responded quick to fix the issues on the house in repairs. Nice new neighbor hood.

The buying process was fairly smooth. I have had issues with the AC since moving in. It is working for the first time in 5 weeks.

We did the walk through and put blue tape. Looks like some of the tape was taken off with no repair done and some of the touch up (especially painting) was made worse by the sloppy work.

The homes are beautiful and the buying experience was really great. But after we moved in we found that there was a lot of attention to detail and uncompleted work. Good thing is that Lennar does react quickly to issues. I bought new instead of old home because I didn't want to deal with these types of issues.

Lenar is in it to turn over homes…it’s lost in the name. The workers who do as little as possible, the nails left after clean up, I’ll go so far as no integrity in workmanship… we paid for “luxury”. There is nothing luxurious about these homes especially the finished product. Location is wonderful…integrity is lost with these homes at closing

Having all options for building, financing, insurance, etc. all in-house makes the buying process less stressful. Overall, I am pleased with my purchase and the Lennar team in general.

I really like my new house. Great quality home

Overall the experience was fantastic. The team was highly responsive during the initial process. I wish there was better communication during the final few weeks and that the blue tape walk was given more attention for the repairs as many things were left incomplete and required follow ups after. At this point the issues are resolved but it took quite a bit of work on my end for previously identified issues. That being said, the teams have been highly professional and the warranty team already has been great to work with. Overall I am satisfied and feel like this was a great purchase.

We have recently moved into our our new Lennar home and have found issues we could not see during final walk through. Shower door leaks, feel the nail heads sticking up when walking barefoot on the carpets, unfinished flooring at the bottom of stairs, see sunlight coming through gaps in the attic walls, breaker keeps throwing off when several family members use electricity at same time, fire alarms going off randomly and lots of cracks in the front porch concrete that are not guaranteed with home warranty. The homes are beautiful but construction needs major upgrades in building these homes.

The buying experience seemed satisfactory at the beginning and until closing. However, once we moved into our new home at the Trails community in Carmel Mountain Ranch San Diego, we observed that the USPS letters were not getting delivered to our assigned mailbox. We learned that USPS has not yet installed the mailbox carrier locks and they didn't have a timeline for completing the corresponding work order. The mails will start getting delivered only after the mailbox carrier locks are installed. We contacted Lennar and to our surprise they just apologized, but showed no willingness to help resolve this issue. They just told that it is now a USPS issue, and they can’t do anything to help with this, and we would have to contact USPS over selves. Before buying, the Lennar new home consultant had assured us that they can't close escrow without setting up the mailbox and we will be receiving all our mails in the assigned mailbox itself once we move in. However, we were shocked to find out that the mailbox carrier locks are not installed yet and mails are not getting delivered in the mailbox. If Lennar had not concealed this important fact or about the potential possibility of mails not getting delivered to the mailbox by the time we move in, we would never have bought this home. This was of utmost importance to us before buying the home and we made sure to check with the new home consultant multiple times before buying the home, but now we are stuck since whatever the new home consultant promised turned out to be false. Currently we are struggling to get our mails, and we have to make regular trips to the USPS delivery location to pick-up. Most of the time, the mails are not available for pickup at the USPS delivery location on time and some seem to have got misplaced by USPS (we haven’t received few one-month-old mails yet). At one time, we found few letters lying at out front door, potentially dropped off by a resident of some other address where these got delivered incorrectly by USPS. In spite of multiple requests to Lennar representatives (viz. new home consultant, customer care representative, HOA etc.), they have shown no inclination to coordinate with USPS to help resolve this quickly. ... More

Overall the experience was good but I am having lots of challenges in getting driveway pavers replaces as the originals were defective. While someone came to partially replace some of the stones the coolers were completely different. Getting very little support from people I spoke with

When I request anything from Lennar, they are very responsive. When requesting something from third parties, like Edmonson, they are not as responsive. This was a first time contacting Edmonson, so they get a mulligan. But when you leave a message and a call back number, and no one calls back, that's a problem.