Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 17872 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
They get you hooked...
- Lori T.
- Verified HomeBuyer
- November 09, 2022
- New Braunfels, TX
Purchasing went smoothly, but then once in the house and items discovered that needed fixing, well then...that takes some time and effort getting anyone to come back to actually fix it. You have to call and call, then call some more and it still isn't fixed. I don't like having to be the squeaky wheel, but if that's the only way to get them to come back, I'll be squeaking all day long.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
It was dine
- Patricia J.
- Verified HomeBuyer
- November 08, 2022
- Converse, TX
The process was fine. I wish that Lennar added the small area of grass in the backyard and screens for the cost. But other than that all has been well thus far.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Satisfied Overall
- Anonymous
- Verified HomeBuyer
- November 01, 2022
- Durham, NC
Overall, I am happy with my home. My salesperson Matt was awesome - he went above and beyond before and after the sale to ensure my needs were addressed. There were definitely some corners cut and some of the materials were on the cheap side, but I would surmise this would be true of any large corporate builder. I did not have the best communication from the construction manager, which impacted the level of trust I had in the work and quality. Since closing, the Lennar team has been very helpful and responsive to identified issues and have addressed them in a timely manner. I wish greater ...
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
Lennar Home Review
- Anonymous
- Verified HomeBuyer
- October 25, 2022
- Clovis, CA
The sales process was fairly smooth. Only complaint would be sometimes felt left in the dark about what step was coming next. Should almost be provided a schedule. Even if you don't the know exact dates at least can prepare for what's next. In terms of the construction of the home. We knew this before buying. Lennar homes are built fast, cheaply build. No eye for craftsmanship. But you pay for what you get. Lennar homes tend to be on the cheaper end when compared to similar homes on the market.
Total Score 4
Quality 2
Trustworthiness 4
Value 4
Responsiveness 4
Lennar staff at Babcock Ranch terrific; construction crew not so much
- Anonymous
- Verified HomeBuyer
- October 25, 2022
- Punta Gorda, FL
Shawn with Lennar Backbock Ranch was terrific. We did feel a b it pressured to close when there were numerous items in the home that were not comnplete. 6 weeks later we are still trying to get this done.
Total Score 4
Quality 4
Trustworthiness 3
Value 5
Responsiveness 2
Lennar
- Jason E.
- Verified HomeBuyer
- October 25, 2022
- Gallatin, TN
Sales started strong and communications fell by they wayside. Updates were not timely or accurate. Having difficulty with the warranty issues we have reported, overall construction is good. Service seems to be our issue.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Barry
- Barry R.
- Verified HomeBuyer
- October 25, 2022
- Rosenberg, TX
A lot of back splash from the paint and back door problems and landscaping problems water not draining properly
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
terrible paint job
- Anonymous
- Verified HomeBuyer
- October 25, 2022
- Durham, NC
WAY WAY WAY too many emails & surveys
Total Score 4
Quality 3
Trustworthiness 5
Value 3
Responsiveness 4
Started great. Finished not so great
- Anonymous
- Verified HomeBuyer
- October 22, 2022
- Moncks Corner, SC
LiZ was good. Timely and professional. Ben was our builder and i had to manage the project at end to get water meter hooked up and finally het is to closing. Delays at end cost us 1.25% higher interest rate which will wind up costing us thousands of dollars. Could give me answers about water hookup delays, so i had to go to water dept and get things moving
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Good and Satisfied
- Manoj P.
- Verified HomeBuyer
- October 18, 2022
- Raleigh, NC
Home Buying with Lennar was good, their sales agents were always there when required. Since i was not a localite to the place i bought i had to rely on Lennar sales agents for my home. There are few things that could have been done better when it comes to materials and the way the appliances are put in, also since it was my first home i expected the sales agent to explain what are the postivies atleast to me to make sure i am not missing anything in my home.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Not satisfied
- Zepora J.
- Verified HomeBuyer
- October 18, 2022
- White Plains, MD
The sale rep & loan part was great 5 stars. The problem comes in with walkthrough and after closing with issues. I suggest you record the walkthrough and catch everything cause everything isn’t written down they say on I can fix it now and will tell you that outlet works on finial walkthrough but it doesn’t and you call New home rep and never get response
Total Score 4
Quality 3
Trustworthiness 3
Value 5
Responsiveness 1
Mostly a good experience and house, a few areas could definitely use improvement
- Elizabeth S.
- Verified HomeBuyer
- October 18, 2022
- Erie, CO
For the most part a good experience and a good house. Overall things are nice and well completed. The wood used to build the fence and porch area is awful and alreadyfalling apart, they left the basement very messy and I've been trying to get an unpainted part outside fixed since our walk through, it's been over a month and a half and I've been completely ignored multiple times and it's still not done. Otherwise we really like our home and are glad to be in it.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Quick close, mediocre quality work
- Kunal S.
- Verified HomeBuyer
- October 18, 2022
- Haines City, FL
Lennar is a great option for anybody looking for a starter home with good amenities. However, the quality of work is pretty mediocre and requires frequent fixes and patch work.
Total Score 4
Quality 2
Trustworthiness 3
Value 4
Responsiveness 4
These issues could of been avoided if done correctly
- Kim W.
- Verified HomeBuyer
- October 18, 2022
- Harbeson, DE
The mortgage process was smooth. We have had some issues with the home. Lennar has been responsive. I feel if the contractors did the job right from the beginning we wouldn’t of had these issues. Biggest complaint is I had a leak in my roof, not acceptable in a brand new home. Also had a nail thru my cable in the media box for the fios connection. A chip in my shower floor. Caulking was sloppy in the bathroom. A rose bush was missing. I feel the workers are rushed to get the work done.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Safe not Beautiful
- Anonymous
- Verified HomeBuyer
- October 18, 2022
- Fort Pierce, FL
They take the whole experience of buying a New Home to a level of take it as is. At first i was so impressed until it came to work on the details, Attention to details is not on the list. Ive moved about a month and 1/2 and there is still unpainted spot outside the house with bent gutters covers. Just make sure you get everything corrected; otherwise prepared to hear a lot of “we don’t cover that … , that’s owner’s responsibility”. This is what you get when the work is unsupervised. Gave 4 * in overall since Finance, and sales people overall were awesome thru this period of buying.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
New Florida Homeowner
- Bernadette K.
- Verified HomeBuyer
- October 18, 2022
- San Antonio, FL
I like where I live now, but the workmanship is horrible. It’s taken forever to the job done correctly. They rush you into closing with 9 pages of work that has to be done .
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Overall good quality but can improve in few areas
- Anonymous
- Verified HomeBuyer
- October 18, 2022
- Garner, NC
Pros : timely updates on construction Everything included and connected features like security , ring etc is good Closed on time Cons : Need to improve on finishing, cosmetic part as well like flush crown moldings , give dimmer switches in kitchen , living room
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Buyer
- Henry W.
- Verified HomeBuyer
- October 04, 2022
- San Antonio, TX
My experience was good, until the lack of construction keys control resulted in a Burglary of my new house. Caution, upon closing ensure your keys are recalibrated to cancel all others. However the overall experience was positive. Good staffing and responsive to assistance in purchasing. Excellent noteworthy support from Natasha, Chris, Yolanda, Miranda, and inclosing MyKayla,
Total Score 4
Quality 4
Trustworthiness 3
Value 3
Responsiveness 4
Beautiful House - Lots of Problems
- Cindy A.
- Verified HomeBuyer
- October 04, 2022
- Charleston, SC
Purchasing a new home from Lennar was a very easy experience. My new home is beautiful. Once I moved into my new house, I found so many problems. I have had light fixtures falling out on the ceiling, the paint on the doors coming off, a cabinet door falling off, and many other problems. I do have to give Lennar credit for addressing these problems. If you have a problem, you report it to Lennar through a website. It is like filling out a ticket for your problem. You then schedule a virtual visit. Then the problem is addressed. Yes, this is a way to track the problems you have but it ...
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
Great community, but
- Anonymous
- Verified HomeBuyer
- September 29, 2022
- Crown Point, IN
Not the best at following up. There are a few outstanding issues. A representative has been out. Someone was supposed to return the following week for repairs n such. We haven't heard anything. We've been here 3 months. Overall, I absolutely love the area and our new home.
Lennar responded:
Hello, thank you for your review. We are sorry to hear you have had a bad experience with follow up.
If there is anything we can do to assist you going forward, or any outstanding issues, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
inflated prices, sub par finishing
- Anonymous
- Verified HomeBuyer
- September 27, 2022
- Lake Forest, CA
Prices were severely inflated and the quality of materials is not great for the price paid.
Total Score 4
Quality 3
Trustworthiness 3
Value 2
Responsiveness 4
Easy, efficient, well thought out and very communicative.
- Thomas J.
- Verified HomeBuyer
- September 27, 2022
- Chanhassen, MN
The process of buying our home was easy and we were well informed along the way. Once in the home there were a few items that need fixing or touch up. Our expectations can be that we want perfection immediately but reality is that there will always be imperfections, however new is really nice!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Kuriakose
- Anonymous
- Verified HomeBuyer
- September 27, 2022
- Saint Cloud, FL
Need to finish some of the work.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Decent experience but can be better
- Yaohui H.
- Verified HomeBuyer
- September 26, 2022
- Lake Forest, CA
Our seles coordinator, Julie, was great, she made syre we were comfortable with the entire process. But after we moved in, we noticed that some of our neighbors who got the keys later than us were given better service and welcome "gifts". Whereas, we only receive a tote bag with the keys only. We also noticed they hired windows cleaning service when our neighbors get the keys, but our windows exterior were not cleaned when we move in.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Decent
- Ashiq I.
- Verified HomeBuyer
- September 24, 2022
- North Plains, OR
Overall service was decent, price on the property is more than what it should be
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
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