Lennar Reviews

We had a very positive experience throughout the home buying process. The team was professional, responsive, and made everything feel smooth from start to finish. They answered our questions quickly and kept us informed every step of the way. The quality of the home itself has also been impressive. The craftsmanship, layout, and finishes really stood out, and you can tell care was put into the construction. There were a few minor issues after move-in, which is why I’m giving four stars instead of five, but overall we are very happy with our purchase and would recommend them to others looking for a new home. ... More

Thank you Lamar very much. My wife and I are very happy about our new home.

The process of buying our home was relativity quick and easy. The house is overall a good price, but definitely some things that were cheaply done/ built. As well as things that we asked to fix during our final walk through were not fixed fully. You can just tell it was done quickly, but that’s kind of what you expect in a new build. Overall, a positive experience.

All the on site and construction managers have been excellent-very pleasant and responsive

Overall process was smooth. I used all of Lennar's in-house services (loan, insurance, and title). Good communication with the team and streamlined the process. Their prices can't be beat, but you do get what you paid for. Lower build quality and materials compared to other builders, but we knew that before getting into it.

They rush you thru paperwork, bury important info in digital signed documents, no option to dispute anything you are signing. Rush you thru walk thru, identify issues, and they NEVER come back to fix anything. We have light coming in under our Front door jam, and light shining in thru the wall between entrance and garage wall at the baseboards. They rush to finish and close, they don't care about the customers. Then when we get closed, they sell your mortgage to some fly by night company. The "digital signing everything" is the worst process! We have custom built a home before, and bought 2 existing homes, No closing or application was this horrible. We have Constant bug and knats crawling in from outside thru the tub surround that was slapped up. Glue all over the vinyl flooring that we have to scrub and scratch off. Paint all over the windows that they never cleaned up. Realtor who worked for Lennar collected his closing check, never to be heard from again. No one cares. Just a cheap cookie cutter house close to our relatives. ... More

Great sales person. Very knowledgeable.

Lennar has been very responsive to all request regarding any issues with our home from screen doors to door adjustments. We are quite pleased with entire process from purchase to homeowner with our new home.

Melissa, our mortgage loan officer, was fantastic and went out of her way to help with the mortgage loan process. However, the Lennar underwriters were terrible. They waited until the last minute before closing, then expected us to jump through hoops, gave no clear instructions on what they needed or how, called while we were in the middle of packing, were unreachable for return calls, and ultimately caused our closing to be delayed which put a wrench in the entire process.

My experience with professional customer care representative Rose was excellent and sincere. She was easy to get in touch with and /or quick to return my calls.

Quality of house is poor. Paint on the wall and cabinets is awful, we need better quality of work. Also process of Lennar mortgage was horrible. Hard to reach out people when we have question . No one call back or reply to even emails . Also house construction was not that good either . Carpet installation on stairs are bad. Fooled are uneven .

Issues with home took many attempts to get a response. Also, sod was laid the day prior to settlement and several spots are dead and missing from day one. Trash was not picked up for six weeks. Our sales rep Stephany is great and has helped tremendously in addressing the issues. Jessica however seems to be overwhelmed.

I lived out of state when I bought my home and was looking for an easy process being remote. Lennar was exceptional! From the buying to the building, I was given so much helpful information being out of the area. My builder, Ben, went above and beyond to send me pictures and updates so I could track the progress. The quality is phenomenal as well as reinforced by my private inspection which went smoothly. I’ve already gotten many compliments on the design of the home and materials. I had the best experience with Lennar and would buy from them again.

Management team is horrible but the house is decent

The virtual closing was a disaster and if we could have pulled out of the deal we would have. The communication with the agent Michael Berrons ( not sure of the spelling because he never gave us a business card) was n on existent! He was not there for the closing and never even acknowledged us after the initial signing. I highly recommend that you have an in person closing for buyer in the 55+ communities. We like the house but the communication after the sale is non existent! Lennar could get recommendations if they spent a little more time on follow-up after the sale. A list of what accessories manufacturers that are used for fixtures would be invaluable. Follow-up after the sales is a must! I wish I could give you better reviews but with your current, lack of action, it is not possible. Very disappointed. ... More

The hole buying the house was a big joke I would not do it again

The contract that you have to sign with on our is horrible and completely one-sided, totally in Lennar’s favor and abusive to the buyer. Some of the clauses you have to agree to are illegal and violate local code. Len’s lawyers did a good job of protecting Lennar and not protecting the homeowner in anyway.

We bought an already built house and closed within 3 weeks. Because the house was almost finished we did not get to choose appliances, cabinets, or extras……builder grade appliances are just ok. But we did get a great price! Wish that we had more time but needed a house quickly. The best part of Lennar was our sales person Steven and our walk through specialist Darren…….we purchased in Bridgewalk, Saint Cloud, Florida. We are happy with the purchase.

My experience with Lennar has been horrible. The workmanship is below average. The sales rep it’s nice until you cut the house on your contract after that you never hear from him.

I will N E V E R attempt to buy anything from these people again they are a scam they took half of my escrow after going through the whole process of being approved than not.

We were so excited about our new home! Until walk through. Finally when it was time to walk through it before closing, we saw that the yard was like a ski slope— the incline was scary steep, and basically not a yard, no grass would grow there. The houses on either side had retaining walls, but not ours. With 3 kids and 2 dogs, this would not work, and Lennar refused to do anything about it, so we did not go through with the purchase and we lost our Ernest money. Horrible experience and so sad

Lots of miscommunication. Things called out were not taken care of and transparency was not given. Lots of items that should've been fixed originally and promised were never fixed. Instead told that it's not a custom home during my walk through. Disappointed as nothing was delivered. Still doing my claims now and many bad quality installs are not going to be fixed. Emotionally tired.

Everything went amazingly and they were beneficially flexible with the close date

Was told that when I moved in the house would be clean, it was far from being cleaned, I had to clean the house my self as well filed issues for it being clean. I have a low OCD, certain things were not leveled , example an outlet clearly uneven as well the inside door latch.

I did not use Lennar‘s mortgage company, but used their escrow company. As a loan officer myself, I found their escrow to be lacking in service and responsiveness. The overall purchase experience was OK at best. Now that I’ve been in the home for over a month. I have requested several repairs through the Lennar website and it is going on eight weeks and the repairs have not been completed or scheduled. I have reached out to the Millwood homeowners association and have yet to receive a response from them as well. It’s been frustrating, and I’m hoping they make some improvements on the Customer Service. ... More