Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21828 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
New Owner
- Gwendolyn A F.
- Verified HomeBuyer
- June 24, 2026
- Crosby, TX
I have been in my home since April 18th, 2026. I was given a great price on the home, and I love my new home, but I had a few issues such as my AC going out this wee, water coming through my kitchen air vents, due to the bathtub bot being installed incorrectly. Also, outlets in the living area did not work. My suggestion is to hire better contractors, and better quality control throughout the building process because, or poses a huge, and unnecessary inconvenience to the buyer, and gives Lennar a bad look. A home purchase is too big of an investment to make thes mistakes I have seen with ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
FOUNDATION ISSUES
- Jennifer Juniet L.
- Verified HomeBuyer
- June 24, 2026
- New Braunfels, TX
This was my first home buying experience. I was so excited! However the underwriting process was not great because our loan officer Andrew was less than responsive. We have no lived there for over a month and issues from the inspection are still not fixed. We have two giant nails sticking out of the foundation. we have cracks in the cemenet everywhere. It is just a mess. I would not wish this process on anyone.
Lennar responded:
Good afternoon Jennifer. Thank you for taking the time to provide your feedback. We regret that your experience did not meet your expectations. If there are still outstanding warranty issues you would like us to review, please email CorporateCustomerCare@Lennar.com, and we will be happy to review the information provided.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Roy
- Reginald B.
- Verified HomeBuyer
- June 24, 2026
- Lehigh Acres, FL
Was excellent from beginning to end.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Horrible builder/management
- Thien Tran Duy L.
- Verified HomeBuyer
- June 24, 2026
- Celina, TX
Once they manage to get you to sign, they’re done with you
Lennar responded:
We appreciate your feedback and are sorry to hear that your experience did not meet your expectations. If you. have any questions or have any warrantable items still require attention, please submit a warranty/service request through your Lennar Account. This helps ensure your request receives the appropriate review and allows you to stay informed of its progress. We hope your home provides many years of happiness for you and your family.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar home purchase
- Teresa S.
- Verified HomeBuyer
- June 24, 2026
- Meridian, ID
We had a great RE Agent who helped us find the right style of Lennar home to fit our needs. We were from out of state and it helped with keeping up with updates and pictures to watch the progress. We're happy with our home. But we do need some follow through from Lennar to address and complete maintenance issues.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 1
Don’t buy here!
- Carol M C.
- Verified HomeBuyer
- June 24, 2026
- Foley, AL
I’m sure this won’t get published, but here goes….. The sales people are eager to sell you a house! Once you buy though, the Lennar Mortgage experience is a nightmare & very time consuming. Worst I’ve ever had. This builder installs the very cheapest materials and appliances. You get what you get. No one ever contacted me about upgrades. Those online photos look great though! You don’t even get a doorbell! The workmanship is poor & they will fight you on warranty issues they don’t want to resolve that will cost them money. They sold me a home with a completely dead lawn & say I ...
Lennar responded:
Good afternoon Carol. We appreciate hearing from our homeowners and value your feedback. We are sorry to hear that you experienced workmanship concerns in your home. If there are still outstanding warranty issues you would like us to review, please email CorporateCustomerCare@Lennar.com, and we will be happy to review the information provided.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great
- Maisel M T.
- Verified HomeBuyer
- June 24, 2026
- Piedmont, SC
I am really glad that I brought with lennar
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Professionals
- Katrina K.
- Verified HomeBuyer
- June 24, 2026
- Madison, GA
Everyone is professional and very friendly. They act with a sense of urgency and are very thorough. The staff always returns your calls and are very helpful. When you purchase a home from them you receive the upmost value when purchasing a home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Miss Louna
- Anonymous
- Verified HomeBuyer
- June 24, 2026
- Wimauma, FL
My experience with Lennar team overall was great.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Bad business, stay away!
- Johnny Z.
- Verified HomeBuyer
- June 24, 2026
- Cleveland, TX
The Finance department is a joke. 7 months asking for documents. it was very frustrating. We decided not to buy the house and they kept the interest money. Stay way!
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Process Good, Quality & Flexibility Bad
- Michael A.
- Verified HomeBuyer
- June 24, 2026
- Lancaster, SC
We looked at models that could be built with a basement. We put a down payment on it and watched as it was built only to discover much later that unlike all the models our house contained entry stairs both from the garage and front porch. We considered this a bait and switch until we found out none of the sales staff knew there were stairs. It’s unfathomable that a 55+ community would make a house where all access points have stairs. I’m fine with stairs currently but my wife struggles with them. We asked if the stairs could be made shorter and for handrails to be added and were told they ...
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 3
Great New Home Experience
- Terri Ann S.
- Verified HomeBuyer
- June 24, 2026
- Summerville, SC
This is my first new home experience. The Lennar salesman was so helpful with the process of buying my home. Once I purchased the home the builder and the customer care consultant made time to explain the general information on the home. Going through the home to make sure everything went smoothly. Any concerns were addressed immediately. What a wonderful company to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Almost a great experience
- Anonymous
- Verified HomeBuyer
- June 24, 2026
- Panama City, FL
The process to buy was easy, I would have give it 5 stars if it wasn’t for the new home consultant. Once we were hooked on the home, he didn’t care, he was on his phone the entire time we were closing. This was our first home purchase and the closing was very anticlimactic.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Unexpected
- James B.
- Verified HomeBuyer
- June 24, 2026
- Venice, FL
I had no intention of purchasing another home until I saw what was available by Lennar. The floor plan, the tranquil views, the affordability convinced me that this was the place for our second home. The entire team was a pleasure to work with and interact. They were pleasant and helpful throughout the entire process.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Beautiful Home, Frustrating Warranty Experience
- Bailey G.
- Verified HomeBuyer
- June 24, 2026
- Albany, OR
My home-buying experience with Lennar has been disappointing, particularly when it comes to responsiveness and post-closing warranty support. During my final walkthrough, I pointed out several noticeable paint splotches throughout the home. I was assured they would be corrected before move-in. However, when I moved in, it was obvious that the wrong paint color had been used to cover the areas, making them stand out even more. It took several days to receive any meaningful response regarding the issue, and ultimately I ended up repainting the affected areas myself. I have also been ...
Lennar responded:
We appreciate you taking the time to share your experience. We regret that your homebuying journey did not meet your expectations. If there are still outstanding warranty issues you would like us to review, please email CorporateCustomerCare@Lennar.com with additional details. We appreciate the opportunity to learn from homeowner feedback.
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
The GOLD Standard
- Scott Alan K.
- Verified HomeBuyer
- June 24, 2026
- Whitestown, IN
My experience with Lennar was exceptional at every step of the process. From my initial inquiry all the way through to the closing, my questions were thoughtfully answered and my concerns were immediately addressed. The quality of workmanship was evident throughout the entire build, and I’m not ashamed to admit I monitored the progress daily. I was constantly surprised that even the little details were being done. Things like solid reinforced joists during framing and sanding down floorboard seams prior to the laminate flooring and carpet going in. These are things the homeowner would ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lots of ups but more downs with this purchase BUT GOD
- Tarsha R.
- Verified HomeBuyer
- June 23, 2026
- Groveland, FL
I’m glad we hired our own home inspector. We’ve had quite a few work orders put in to fix, repair and replace things. We’re making the best of it all.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Great experience!
- Dylan G.
- Verified HomeBuyer
- June 23, 2026
- Tualatin, OR
I had a great experience purchasing a Lennar home. Everyone from the first sales person to the warranty folks have been great. We had some hiccups with paint touch up that was handled quickly. Minor cosmetic issues that would pop up from any homebuilder. My only complaint is the quality of fence boards. I know cedar is expensive these days but it makes a huge difference in the appearance and lifespan of a fence.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Purchaser
- Heavenly C.
- Verified HomeBuyer
- June 23, 2026
- Princeton, NC
It was an amazing experience and Lennar went above the call of duty. Professional,caring and meet your every need
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Carmichael
- Aluxa Burnedette C.
- Verified HomeBuyer
- June 23, 2026
- Rialto, CA
The purchase experience was a little shaky.I end up having to get an outside lender. Then, I've had some issues with my home and it took a while for them to fix them. I still don't have any kind of response with the h*. A or anyone else that's running this show. In this gated community an hour and a half
Total Score 3
Quality 5
Trustworthiness 3
Responsiveness 4
Great experience
- Juliette C.
- Verified HomeBuyer
- June 23, 2026
- Gilbert, SC
My experience with Lennar Homes was great. They help you every step of the way our recommend them to anyone that wants to buy a home. They are awesome.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing Lennar home buying experience...
- Donna G.
- Verified HomeBuyer
- June 23, 2026
- Meridian, ID
The moment i walked into and saw the Lennar model homes, I knew that I needed to buy one. Mostly because everything is included ...all appliances ....and a washer and dryer and blinds ....omg , wow! In addition, from the sales person in the model home all the way to closing escrow, Lennar had it extremely organized and kept me I formed every step.of the way until I got the keys in my hand. Thank you for.making this experience from.beginning to end, painless for me. ,
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great buying experience
- James S.
- Verified HomeBuyer
- June 23, 2026
- Green Cove Springs, FL
Lennar was wonderful to work with!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home Owner
- Cherril R.
- Verified HomeBuyer
- June 23, 2026
- Gardner, KS
We are very pleased with our new home! Thank you for making it a wonderful experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
We bought a new house
- John T.
- Verified HomeBuyer
- June 23, 2026
- Tucson, AZ
Great home value , great customer service
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
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