Lennar Reviews

I contacted My Lennar and put in the paperwork to have the problem corrected. After a virtual visit, they stated they would contact the contractor.The contractor said it would be about three weeks before we could have someone look at the problem. I said this could be expensive on my electric bill. A man came out and found the thermostat was wired incorrectly. He said the heat was trying to run with the a/c. This resulted in a 720.00 dollar electric bill for the month.

We found a great home on the best lot. We like the home and the quality of the build. We also used Lennar Mortgage and Lennar Title and did not find them to be a cohesive team. There was more confusion between the different Lennar companies than there should have been. We found that each person involved either was great or terrible. We know Lennar is a large company but each individual you work with represent the company as a whole. Overall we had a good experience with the builder and are happy with our new home.

Promises made and not delivered. Been in home for almost 7 weeks and lawn is still not in. It appears that Lennar is focusing on the unsold homes to make them look pretty for sale. If it's already sold, they take their sweet time.

The only responsive person is sales and post closing department. Cannot say much about the rest, not responsive to my concern. It took 4 tries to get mortgage closing documents. we moved in 5/30/23, still did not get deed of our property as of today 7/17/23!

Went there 3 times before I found a sales representative willing to make the purchase happen.

We are glad we purchased this home. The overall quality for the price point of the home was what we expected. We would have liked to be able to pick some finishes and made minor adjustments but were denied. We wanted an outlet in the floor of the living area and told no as an example. On final closing the home had not been cleaned and a long list of final touch up things were not done. Even after closing and being assured a cleaning crew was on the way, it still wasn't cleaned. The plumbing backed up on day two and after paying for the sewer company to tear up our newly sodded yard they found a brick in pipe and no clean out valve between the house and the street. Lastly, they didn't put any thing that was ready to connected electronically. This included the thermostat, the garage door opener, the front door lock, etc. I had to replace or add all these things so I could control my home from my phone. ... More

My wife and me are entering our 2nd month of ownership and I can only give 3 stars for overall satisfaction. I feel the title I've given this post is correct. First, Lennar's advertising for their homes is very misleading. The Web Site claims you get everything you need at move-in You Do Not. Not to give anything away but I paid over $270 thousand for our home and It Did Not even come with towel racks in the bathrooms nor did it come with lighting over the vanities. You would think for that price these small amenities would be standard. They are not. This alone should give you ,the potential buyer, what you are in for with a Lennar home. This home is my 8th home I've purchased in my life, in every case the home I bought had a refrigerator and microwave, this Lennar home Did Not. Profit over Quality should be the Lennar motto. Buyer beware not all that glitters is gold. ... More

We felt that the construction was rushed to finish the building and several things were left undone. We closed on May 12. It is now June 27 and we still do not have a dumpster. Brian and Chris were good at responding to our concerns and customer service Joe helped us out a lot as far as getting things fixed that should have been done in the first place. Again, the quality control that Lennar practices with the contractors is sorely lacking and needs to be improved to assure that Lennar will turn out a high quality product.

Overall the homebuying was ok. The final walkthrough was a bit unorganized as there were some things that were not quality work and expected much more from buying a new build. I’ve had several other issues that I’ve had to submit warranty claims. They are responsive but it seems to be challenging to get the work done. Buyers just beware that it is not an overly smooth process.

I was told that i am getting a smart home from the beginning till the completion of the deal. However in the end, i found out that my house was not a smart home and lacked many smart item. When I complained, few items were added but few still left out.

We have had multiple major issues that should not have passed through the construction stage. We have multiple counter top issues, the wrong colored glass slider, and the new GE appliances are damaged and installed incorrectly and multiple bathroom vents leak during heavy rains. The warranty service manger is helping deal with the items, but as a construction professional myself it is disappointing that these items were deemed acceptable. When you pay for a new home you want the quality that is expected for what is payed. You will always have finishing issues and small items like drywall, flooring, etc. but the major issues that we have had to deal with should not be the allowed standard during construction. ... More

The quality in some places is not really good, fences, grass installation, wall constructions, paint and price is really high vs quality.

Process went very smooth aside from current promos advertised all over the place not being true. (Blasting 4.75 rates then taking a 10k deposit and saying that couldn't happen is a bit of a problem) maybe I am the ignorant one seeing a promotion more than once and not reading the VERY fine print (when promo available) all that being said we got the rate we wanted after offering to back out and are very happy with our home and purchase!

I can put up with the noise of new construction around me (2-3 blocks away), but the workers play music so loud that I can't hear my own TV.

I feel the house was rushed. Half of the doors get stuck when opening and closing, makes it very hard when you have a sleeping baby The fridge doors was misaligned, husband was able to fix it Floors by the fridge constantly crack, seems there is a gap Lastly, nails were left exposed in the stairs, my daughter and I have both been punched by it House is beautiful but since they are building 200 homes in Mountain Crest Lake Stevens, a lot of the details were missed.

Issues identified during walkthrough are still not all addressed almost two months after closing.

We absolutely love our new home and Lennar made the homebuying experience smooth and easy. However, we have had more issues than we would have liked in our first few months in the home. Our hot water heater did not work when we moved in, which left us with no hot water for approx. a week until the issue was resolved. The water lines connecting into our washing machine were also switched - another week or so to get that fixed. Now we are having an issue with our dishwasher and so far have not made any progress toward resolution despite multiple phones calls and requests. Hoping that the issues stop soon and we can enjoy our home, but it has been stressful thus far and we haven't received a lot of support in getting things resolved timely. ... More

While I feel our overall buying experience was positive, I do feel there can always be improvement. Need to be more realistic about projected closing dates. Puts undue pressure on Project managers already facing supply chain and labor issues. Need to be more conscientious about certain installation, design and application. - Very simple fixes that get ignored. The response has been very good from the customer care. The suggestion that something is "not a warranty issue" or "a Lennar problem" are questionable in a home that's been occupied for less than 2 months.

Overall good experience, only area not happy with is responsiveness to warranty issues. Think the closing could have been more personalized as well.

Overall, the quality of Lennar is basic. We’ve found a lot of half-completed items ranging from: no anchors on bathroom hardware so items falling off the wall, corners cut in flooring/walls, tiles uneven, front yard sinking, etc. The view and location is why we purchased this home. Honestly, Debbie & John (warranty/construction) team are why this experience was great. Debbie is the best & Lennar is blessed to have her. There are many items we have to upgrade since Lennar builds basic builder grade homes. If you’re ok with a decent price point & updating items on your own, this is a good place to build. Simply, Johnson Ranch is about location and not this builder. ... More

The home buying experience went well and was easy. The quality isn't exactly what we expected. There are dents, dings, flaws, and stains throughout. The carpet was placed in the home much too early in the process and was handed over to us with clay stains throughout. Two toilets were covered in urine from the construction workers, and the primary shower was not clean. The house just felt dirty when we moved in. That was disappointing. There hasn't been any follow up with anyone on the team either since escrow closed. This isn't the experience we expected from Lennar. We're hopeful the flaws are only cosmetic. The neighborhood seems great and we love all the trees and green spaces. ... More

Craftsmanship was not of the same quality of the first Lennar home we purchases. The process felt rushed with our walk through taking place before house was finished. There were numerous finishing issues including places where spackling needs to be redone and painting was not complete.

Smart features and good floor plans. Good sales team and finance team. lennar portal is very user friendly. There are places where they have cut the corners.

Home building process and updates are on point. How ever if you raise any issues with them make sure you follow up constantly and ask them to call you for inspections. They build towards a time deadline towards the end so you might end up with lot of cosmetic issue. make sure you take an experience person for home walk through.

Had a leak 2 weeks in and dom handled it in a timely manner.