
Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18970 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
My new home
- Jeffrey D.
- Verified HomeBuyer
- March 24, 2020
- Lancaster, SC
We love the community we’re in. Overall, the home is solid, but quality of some materials could be improved. Dry wall and trim work need more attention to detail. The one area of disappointment for us was flooring options. Only three choices to choose from and one of those was carpet (no way). Lennar offers what they offer and anything you want to add or make changes to is on you with after market costs.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Many minor issues were initially denied
- Carmen J.
- Verified HomeBuyer
- March 18, 2020
- Fayetteville, GA
I purchase home model as a new home. When I found undone work I was denied assistance cause it was a model but paid new price
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
We requested for the Intel home to be install, but cont to have the issue not resolved.
- Rafael S.
- Verified HomeBuyer
- March 18, 2020
- Vero Beach, FL
Amazon has failed to respond. Failing to make follow-up appointments.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 2
Extremely easy and pleasant to buy from
- Daniel T.
- Verified HomeBuyer
- March 17, 2020
- Phoenix, AZ
Going through the initial process to finally closing was super easy and all my questions were answered so I wasn't confused on anything. House is wonderful and other than a few issues that took multiple times to fix from final closing I would recommend Lennar for others looking to buy.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 2
Great home but customer service/warranty department needs home improvement
- Anonymous
- Verified HomeBuyer
- March 17, 2020
- Round Rock, TX
Lennar home buying experience was great. Our salesperson, Chris, Construction manager, Kurt, and title team were both very helpful and responsive. They answered all our questions and concerns timely. Lennar makets their homes as "Everything is included" and this can be a little deceiving. We have a smart home and that is great but I would have much rather had all my rooms wired for cable and internet than having an Alexa or Amazon show in my home. Our home only came with the living room and master bedroom wired so we have had to spend extra money out of pocket to have cable and internet ...
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 1
Lennar - Everything is fine.
- Kim G.
- Verified HomeBuyer
- March 17, 2020
- Savage, MN
Everything is fine. People we worked with were very nice and helpful. Love the house.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
I’m not quite sure
- Anonymous
- Verified HomeBuyer
- March 17, 2020
- San Antonio, TX
As long as your issues are within your 30 days of moving in are taken care of you’ll have no problem. I can’t say 100% but it seems like any work order you put in after your 30 days of moving in “isn’t covered “ grant it my issues were a little unconventional but I really hope I don’t need my warranty because I feel I might have a lot of problems.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Construction issues
- Joanne K.
- Verified HomeBuyer
- March 07, 2020
- Queen Creek, AZ
Heat pump caused the Next-Gen area to heat up and cause strong smoke smells to the point the fire department had to come out. Debris within the system air ducts were clogged with building materials. Clothe dryer in Next-Gen had issues and I am still dealing with them. A circuit breaker in the dinning area of the main house keeps tripping, no electrician has come to check on it after it has been reported. Continues to happen.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Good first home buying experience
- Anonymous
- Verified HomeBuyer
- March 06, 2020
- San Antonio, TX
Overall good experience, did get the closing date moved a few times but that is inevitable sometimes. One thing I wish they would’ve actually mentioned is the sod in the backyard is not all the way included, it is in the brochure but there’s so much information on it it get overlooked. The loan officers were very patient, really went out of their way to make as easy as they could, the seller was also great.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 3
There is still room to improve.
- Carmen S.
- Verified HomeBuyer
- March 04, 2020
- Katy, TX
We love the smart home and connectivity, and for the most part the materials used to build and finished the home. The kitchen appliance package should be of better quality, we had issues with the stove and dishwasher and had to fight with the manufacturer for service. Also, some of the trim work was not clean and sharp with globs of paint and unfinished spots, not clean and sharp as I was expecting Lennar to finish homes, also, we still have issues with water puddles in different areas, even though it has been repaired twice already. Is as if the person that should have checked the house ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Lennar - Selling agent was courteous and responsive.
- Anonymous
- Verified HomeBuyer
- March 04, 2020
- Ramsey, MN
Selling agent was courteous and responsive. Our final walk through went well and the contractor who assisted us with that was great as well. Since moving in we've had a few issues lennar and Amazon have come out to address. Lennar was quick to come out the first time but we seemed to have been lost in the shuffle and had to call/message the general contractor multiple times to get him to send guys out. Amazon was quick to respond and took good care of us when we had problems with the smart home features.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Lennar - It took from September 2019 until January 2020 to get some of
- Douglas W.
- Verified HomeBuyer
- March 04, 2020
- Reno, NV
It took from September 2019 until January 2020 to get some of the issues resolved from my final walk through
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Lennar - Fixtures, wall plates, garage doors, doors in general seem to
- Michael M.
- Verified HomeBuyer
- February 27, 2020
- Noblesville, IN
Fixtures, wall plates, garage doors, doors in general seem to be very cheaply made. A little surprised at that.
Lennar responded:
Hi Michael, thank you for sharing this feedback about your home. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Many defects
- Jose V.
- Verified HomeBuyer
- February 26, 2020
- Auburn, GA
House has many defects, they keep coming. Hopefully they won’t be more sticking out!!!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Good easy process
- Wendy G.
- Verified HomeBuyer
- February 26, 2020
- Riverview, FL
Buying a home with Lennar was a good experience. Anessa the Lennar rep is what truly made it worthwhile. Other than that I have not had any issues so far except for not enough coats of paint on the wall and having to kill bugs inside the house due to them leaving windows open etc while building the houses.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Expect a solid structure, but poor finish details.
- Anonymous
- Verified HomeBuyer
- December 01, 2019
- Homestead, FL
The construction guys do a great job at laying the block, setting in the roof and handling most of the structural components. However, the outsourced painters, finishing trimmers, tilers and carpet guys are awful. Expect paint in the carpet and windows (the paint to basically be white chalk which comes off the wall when cleaning), the tiles to be irregular in height and to have missing grout (or just black mastic coming through the light tan grout). I won't even talk about how terrible the sod is installed in the yard. With all that said, these new constructions are great value for the ...
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Could use improvement
- Anonymous
- Verified HomeBuyer
- November 30, 2019
- Bulverde, TX
As a new home buyer, while under construction I would like to select certain things, like flooring preferences/colors, etc. With these homes you cannot make any changes.
Lennar responded:
Thank you for sharing your feedback about the "Everything’s Included®" concept. We appreciate your comments and will make sure to share them with the team in San Antonio. We hope you enjoy your beautiful new home for years to come! – Lennar Customer Care
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Naples new home
- David P.
- Verified HomeBuyer
- November 28, 2019
- Naples, FL
The sales part of the home buying went well. Excellent support by sales (Paul). The closing and walkthrough didn't go so well. House was not ready at walkthrough. Communication could have been better but go through it. Construction manager was professional and built a friendship.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
Excellent floor plan, plus Everything is Included quality appliances and more. Solar was included.
- Adam Z.
- Verified HomeBuyer
- November 28, 2019
- Winter Garden, FL
As if this moment in time , house is six months old, Lennar has been very responsive to our concerns. I have owned Lennar homes in the past, as long as you hire a home inspector at pre drywall and for the final walkthrough, Lennar has been cooperative in making any necessary repairs.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Unit 14 still has out standing issues
- Robert G.
- Verified HomeBuyer
- November 28, 2019
- Estero, FL
4 months after move in we still have unresolved issue. The warranty agent apparently has difficulty getting results from some sub contractors
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Skye Series 2019
- Anonymous
- Verified HomeBuyer
- November 25, 2019
- Shafter, CA
Should have a higher quality in the workmanship however these communities are built fast so this was not a huge surprise. Nail pops throughout the house and cracks in most window frames. Given the aesthetic issues we are overall pleased with the purchase of the home. Financed through lenses lender which made the process seamless.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Satisfaction good
- Annie B.
- Verified HomeBuyer
- November 24, 2019
- Apopka, FL
I believe all patios should have the screen offered/given unless refused by Tenants
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Happy overall but they missed many items before closing
- Anonymous
- Verified HomeBuyer
- November 24, 2019
- Woodstock, GA
Love our house but Lennar could have done much better with quality control. Didn’t even have a garage door night before closing. Chased for months to close items documented prior to closing.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
Lennar - Alyssa was awesome and always kept us in the loop with what was
- Jackson B.
- Verified HomeBuyer
- November 21, 2019
- Fort Worth, TX
Alyssa was awesome and always kept us in the loop with what was going on. In terms of workmanship we have already replaced a lot of things in the house due to being or cheaper quality when we bought it but overall was a good experience.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Thoughts about Lennar
- Paul M.
- Verified HomeBuyer
- November 19, 2019
- Queen Creek, AZ
I feel that a lot of things are overlooked. Simple things. The quality control of the different parts of the building process is far from good. I know good help is hard to find. There are things I believe you should change. The stainless sink in the kitchen are passé. There are many options besides stainless and porcelain. The tile work seems substandard. I like my house, but I think you need to get into current times.
Total Score 4
Quality 3
Trustworthiness 5
Value 3
Responsiveness 4
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