Lennar Reviews

The buying of our home was great however we’ve had a lot of difficulty working with Lennar’s warranty team to address issues. They are slow to respond, confusing to communicate with, and lacking in basic customer service.

It is obvious that Lennar is rushing to close their units and get the payment as soon as possible. Most condos are released with many deficiencies. At first the builder crew was responsive in attending some major finishing issues but after 3 months since closing they dont even answer calls or reply to messages. Very disappointing

I have been enjoying interior plan of my house. Chuck.

I am so happy with the home I purchased with Lennar, the team that helped me were so awesome and genuine. My loan officers Adam and Rick were very helpful and guided me through the entire process. Very happy and glad I chose to but with Lennar.

We started looking for older houses in our price range. Which was exceptionally hard in the 2022-2023 housing market. Our realtor brought us to LENNAR, and we got a great deal. New construction, big yard, price in my range, and interst rate in the 4's. Great people, great company. Turned our families dream into a reality!

Great experience and value with Lennar!

Cheap quick builds with cheap slow fixes to any issues with the home. Grout is falling apart day 1 in the bathroom. Salesman Josh in Bastrop was helpful up until he made his sale. He became unresponsive and dismissive once he made his commission. We’ve been living in on brushy creek drive since March and we still have no mailboxes. Lennar is trash. Customer service is trash. I regret buying this home.

We have been super happy with the purchase of our new home built by Lennar. When we had our own home inspector inspect the house, he was very disappointed in the fact that he couldn’t point out any major flaws of the home. The inspector said the house was built very well and he couldn’t find any major issues. They go above and beyond to make sure their buyers are happy. For example, Lennar is replacing the sod in our front yard because it didn’t root properly, which Lennar didn’t have to do since the sod isn’t apart of our home warranty. We are well pleased with the purchase of our new home.

The Lennar team end to end has been thorough, friendly, effective, attentive, respectful and proactive throughout the whole process.

Ray helped me and ALWAYS answered the phone, which is really important I think. The project manager, Russell, was very helpful as well, and I was allowed to do multiple walk-throughs of the property as it was built. After everything was done, Julius, the warranty guy was super responsive in giving attention to a couple of things that I missed. Overall a really good experience. Would definitely recommend this builder to any friends and family.

Although i know that with any home there is no such thing as perfect, however, certain attentions to detail are clearly missing here. It definitely feels like quantity over quality. There were many things on our punch list that has still not been fixed. During our walkthroughs things were said they would be done personally by the construction manager that day, and they are still not fixed. We were told our house would be locked up at night before we were able to move in but after we had closed, and the doors were left unlocked. Again told by the construction manager. Right now we are in a battle to get someone to come and fix our irrigation because we have a broken pipe that is just flooding our backyard and can’t seem to get anyone over. My list goes on. Make sure you do your research before coming to Lennar. ... More

Overall I wouldn't recommend a Lennar community to others. You are inundated with so many different people during the buying and closing process, who knows who anyone is and why are there so many different titled people to handle this process. They don't all communicate together and it shouldn't be my job solely to keep everyone up to date, especially if I'm not receiving answers for issues. I was under the impression that I wouldn't be dealing with the same type of unexpected issues that arise when buying an already established home. We've had the electricians and plumbers out numerous times since closing and moving in. Our home should not have been plumbed backward and that is something that should have been caught in an inspection. Items on a to do list for a pre closing walkthrough should be addressed and not have to be made an exception when not completed by closing. I just expected something different for a new build home vs buying non new build. ... More

Everything went well and closed on time.

With in a month I could see dry wall cracks, cracked wood.

Great home buying experience. This was my first time purchasing a home. Lennar took out the stress and worry through the entire process. They kept me in the loop every step of the way. I will definitely be recommending Lennar to my circle of people I know.

If possible monitor your home being built from start to finish. Look closely at your walk through - there are lots of discrepancies to pick out as the contractors used during the home build are not attentive to detail.

Quality issues with almost everything. No transparency from the construction manager and overall no good communication. Lennar’s standard is much lower than it should be and even though the work is done it is not quality. Anywhere they can they are trying to cut corners to save money and try and just do “good enough” work. Even though their work is clearly sub-par. Yes our house is completed and yes we are happy in our home but Lennar’s quality control is lacking, their honesty and transparency is sub-par at best.

I was told to contact Joe with issues. I let him know my dishwasher was leaking. Joe was so amazingly helpful that he told me to stop using it. I am not making that up. That was the end of his assistance. I explained there was a pile of drywall, a tarp and debris in front of my garage door. After a week, most of it was cleaned. Amazing, Lennar!

My experience with Lennar has been very positive. Friendly helpful staff. They make everything easy from initial contact to occupancy.

Too many issue overlooked. I don’t really know why they have a construction manager if that person is not going to supervise. Here is the list of some of the issues we had the first 2-4 weeks after closing. Gas leak, broken septic tank, electrical issues, Dishwasher was broken during installation (it leaks) really poor drywall finish where you see all joints, poor workmanship for all finishes. Honestly this does NOT feel like a new home. It’s been a headache from day one. In my opinion Lennar is like a fast food restaurant. I will never recommend lennar!!!!!

Purchase and closing went pretty smoothly. The home was a great value for the square footage and features included. Overall, the build was good but there were some minor annoyances (trim separating from wall, doors closed while the pain was wet, exceptional amount of cleaning needed prior to move-in) that prevents me from giving 5 stars. Overall, I would recommend this builder.

Workmanship and customer service is awful. All they care about is getting the sale and not willing to make sure the customer doesn't regret dealing with them. Which I do! Buyer's Beware! If you are already locked into a sale, go thru the walk thru with a fine tooth comb, even if it takes all day. DO NOT CLOSE UNTIL YOU ARE CONFIDENT ALL ISSUES HAVE BEEN RESOLVED. Especially, crappy workmanship like trim work, painting, flooring, and insist they get all the paint splatter off the floors. If you find any of these things after closing you are crap out of luck getting them to fix it or making it right. All I am asking them is if they found the same issue in a brand new home would they not expect the issue to be resolved! Period! ... More

Every thing is ok. Very good.

Everyone I worked with was great!

Lennar is definitely the place to get a good bang for your buck, but be prepaid for any issues to not be resolved. They’ll tell you X is going to be fixed or is on order, but then X will magically disappear and never be repaired. All of my trees have fallen over and had to be ripped out including having many electrical wiring issues in the home. The floor plans are nice and they do include things like blinds that other builders done include so that is a bonus given the issue I’ve had to deal with