Lennar Reviews

NOT MUCH CONTACT WITH BUILDER

Jackie Anna and Christopher made buying a home an experience we will never forget

You must ask many questions before you buy, especially as concerns finishing your garage and material used in the construction; garage is always unfinished and they won’t tell you that, if you don’t ask. The interior painting is cheap water paint; the slightest scratch or water drop on the walls peels off the paint and the slightest hit on the interior walls produce a dent. Drywall not level in all places and they will tell you that they have no warranty on drywalls. Your kitchen area that should be painted with satin quality paint that can be easily cleaned if something spills on it, is done with normal cheap and light water paint; any oil spills will require repainting using a primer or sandpaper first. You have to be vigilant with your roofing tiles; I was keen and noticed a lot that were flapping and pulled out after some winds. They respond to warranty requests but at times react as if you’re a nuisance to them. I will recommend Lennar, with great reservations to anyone; presently I’m looking for a possibility to sell my Lennar house only after being in for not up to 2 months. Maybe I was just unlucky but I’d advise anyone to ask a lot of questions and do thorough inspection before buying a Lennar home. ... More

Jessica was out loan officer .She was the BEST . Always made sure us old goats understood every communication She put in long hours and treated us like family

I can put up with the noise of new construction around me (2-3 blocks away), but the workers play music so loud that I can't hear my own TV.

I feel the house was rushed. Half of the doors get stuck when opening and closing, makes it very hard when you have a sleeping baby The fridge doors was misaligned, husband was able to fix it Floors by the fridge constantly crack, seems there is a gap Lastly, nails were left exposed in the stairs, my daughter and I have both been punched by it House is beautiful but since they are building 200 homes in Mountain Crest Lake Stevens, a lot of the details were missed.

This may summarize the overall experience; 15 minutes on my way to closing, I got a call stating "not to arrive to the office because they were not ready for us yet"... I was told by the lady who showed us the house that the solar system was included with the house (which was not) and eventually cost us is a bit over $5,000 from incentives that we couldn't get because the lack of information between all involved during the sale who failed to guide us, even though that we explicitly stated several times our willingness to purchase the solar system. We could have easily stepped down from the sale or at least held it but because we were from out state and we really wanted the house, we decided to bite the bullet. Among many construction deficiencies, we are still not happy with the pavers repairs, even though that most were replaced, they all look like if they were bought second hand and still (as of today May 2. 2023) "all" look stained, not even one look new... some have foot paint and I was told, for me to remove it with "warm water and scrub", which I tried with no avail. I got like more than 50 calls asking for silly bank transactions... most of the repairs have been completed but it's a new house and it shouldn't have as many faults as it had/has.... Too many people involved that did not know or communicate with each other. It should be one centralized point of contact thus to avoid any conflicting information. I really hope that someone actually reads this! ... More

These homes are nice and what I lived about it is what includes, like the floor, granite top and ring.

There's a lock of pride in the quality of the workmanship. Very dirty home upon closing. Random nails sticking out of home and poor masonry job. I inherited projects in this new home to fix up what wasn't done. Garage has holes cut into sheetrock for the garage door. Just looks tacky. Floorplan is amazing, yard was fully sodded and beautiful. Customer service rep did an amazing job getting our punch sheet done in our walkthrough! I'd defiantly work with her again, she was on our side in this process!!

The overall purchasing experience was pleasant. Our consultant was wonderful and helpful. Our customer care representative is great, always helpful and knowledgeable. However, our loan officer was terrible, non responsive or helpful. Our paint is already peeling so the quality is not great. We’ve received information in our closing docs that we’re now being told they will not honor so that’s disappointing. We do love our home and the community so that’s a plus.

Just as any buying experience when before after you say yes and give them the down payment to commitment, they fall Over themselves to “be there for you”. The s day you sign you’ll never hear from anybody you saw before again! The lender from Lennar didn’t know what he doing and I got emails from him requesting the same material even after I had closed. At closing, the keys my new home were mysteriously “lost”. I went to my new home with no keys. I had to stop at the sales office for the agent on duty to give me the standard key to open the house. Finally, after three days, they told me they would have to re-key the house and I would have to have a new key to the mailbox made at my own coat. I still, 6 weeks later, have not been reimbursed for that key. Pathetic customer service for a big box office store let alone a National Home Builder! The day I moved in 2 of the fire alarms were chirping. They continued to chirp every 8 hours after I would reset them with a the only long enough stick I had to reach them. On Monday morning the electrician came to the house and changed the batteries and that resolved the issue. They used old batteries in the smoke detectors. 3 weeks later another smoke detector started to chirp. I knew what it was this time. I am still amazed that they used bad batteries in a new house. 3 to be exact. Not a coincidence! The sod they use in the lawns is pathetic! I have been sincerely trying to grow this “grass” with the help of a service and it just isn’t growing. The quality is sub standard. My son Kaye’s his sod last weekend and the difference in quality is worlds apart! Apparently half a million dollar homes don’t qualify for good sod! Lennar should be ashamed! ... More

Quality building materials and good workmanship. Competitive prices. Excellent facilities.

Very nice home- but a lot of fit/ finish issues. Excellent response to fix all of our concerns- often same day. Closing process was poor. Hectic and unorganized. Almost two months late and still do not have gold fortification certificate. Love the home and value- but overall experience needs work. Especially closing process.

First let me start by saying Ashlee our Sales Rep and Shane our Superintendent were fantastic. I heard not so great things about Lennar in the northern part of our state which caused me to hesitate purchasing. The division and community in which we bought are amazing. My only regret was not purchasing sooner.

I would advise people look to other builders. Lennar is a joke, the salesman destroyed any hope I had and refused to meet us. When we closed I basically demanded he not show up to hand us our keys. The construction manager is nice as hell and very responsible but always running around having to put out fires from the crappy work these subcontractors do! If you see a Lennar sign… keep driving! Don’t stop and look and end up loving the area and home… because dealing with these clowns is not worth it.

I closed on my home in Feb 2023. Prior to closing, I found items in one of the closets. This is a new build, no one should have left anything in one of my closets! A few weeks later, I had a sewer backup in my half bath that saturated half of my livingroom. The issue was baby wipes that were flushed. When I took photos of the items in my closet, there was a pack of baby wipes with the items. This happened over a month ago and I'm STILL trying to get this situation taken care of. That's just one issue....it takes forever to get things done (punchlist) that were supposed to be completed prior to closing. I have a countertop in my kitchen that has a huge imperfection in the granite that they will not replace. My home was supposed to have glass not a shower rod in the master bath. One of the sinks in the master bath has a crack from the drain to the granite countertop. I can go on and on, about this nightmare. This is my first home and I'm full of regrets!! Haven't lived in the home for a full month yet and is already wanting to sale it! I paid a lot of money for this home and it was built with scraps by unskilled workers! Don't do it!!!! If you do end up so desperate that you purchase a Lennar Home, take photos of EVERYTHING! ... More

The overall home buying experience is great! This includes the people we’ve met, quality of the home, and responsive to issues with the home.

I am very happy with the way everything went with the purchase of the house through Lennar Mortgage.

The communication was horrible from start to finish. Painters were really bad. I’m a repeat buyer. My experience in Charlotte was awesome however in Hardeeville SC it was really bad. The quality and supervision was not there.

Excited to be living in the Heritage Landing Community. It unfortunately took longer than anticipated as we waited 3 extra months to move into condo. I wish there was more communication from Lennar but we had to keep calling for any information which was frustrating. Once we closed on our home we did not receive any information on anything that came with home. There was no follow up on how we were doing or how they can help. I was very disappointed in their welcoming us to community of which there was none!! We had to go to sales office for keys and that was it! After settling in a bit there were a bunch of issues: dishwasher did not work, dryer vent was closed shut so dryer did not dry and a few other items. On a positive note the issues were handled very well. Warranty department contacted us almost immediately and issues have been taking care of quickly. ... More

My husband and I have been trying to move back to Reno for several years-family issues were keeping it from happening. I'd been looking at this house for 4 years! When the time finally came Laura and Tricia were there to help. Then a death in my family delayed things again and we couldn't get the first house we wanted. But Laura got us into the same floor plan but a couple months down the road for the same price! Everyone was so helpful getting us into this house after so many delays. Thanks Lennar-we love being back in Nevada and being in our new home!

So far my upstairs HVAC system did not initially work properly due to a bad fuse and I current have a large wet spot in my ceiling in the mud room. The paint job throughout the home is poor and I see paint on the carpet throughout my home The basement does not get warm even when the thermostat is set to 76F. The Caulking around toilets and bathtubs is dirty and messy.

I felt like there was a lack of communication between title company and construction manager, and sales person, I was off and left wondering who was going to contact me regarding closing and final walk-through. Title company had me closing before final walk-through.

The whole experience with Lennar has been a nightmare. Dealing with the construction manager and his boss was a horrible experience. On the first walk through we used 2 rolls of blue tape for the discrepancies. Then things went downhill from there! The tile was messed up in both bathrooms shower areas, with a long list of other issues. Then 10 days later, I went back to do the walk through to close on the house and there had not been 1 thing done to correct the issues. There was drywall issues, paint issues, concrete issues, then paint issues on the outside of the house, roof issues, then lawn issues where they had to replace the entire lawn because no one watered the lawn. Then they were wanting me to close on the house with all the issues not being resolved. They had 3 people pressuring me to sign off on the house, which I would not do till all the issues were resolved. Which now after living there I have received a $1,700 water bill, with another $1,100 - $1,400 water bill the following month. All because Lennar hooked my Irrigation System to the main water meter and did not hook it up to the reclaimed water meter. So, the Irrigation system got billed for the water and then the sewage. I had the Zephyrhills water company come out, and he showed me that I have had a reclaim water meter but it was never hooked up to the irrigation system. Now, dealing with the Lennar warranty people are non-responsive to this urgent issue of a $1,700 water bill that even the water company said was Lennar’s responsibility. Lennar people make all these promises and then they never follow through with any commitments. This is the Lennar homes in Abbott Square neighborhood. So, at this point I would NEVER buy another house from Lennar Homes. Buy at your own risk, and inspect and double check everything before you close! ... More

I am so happy I chose to buy my home with lennar they made the transition very easy for me thanks so much