Lennar Reviews

Overall it was easy to purchase this home. Would have preferred to be able to upgrade to a better appliance package. Also include items such as towel bars and curtain rods. Lennar mortgage was difficult to deal with.

All folks from Lennar and Osbourne Trails were very helpful and courteous.

Overall purchasing experience was great. The whole Lennar team was very helpful and responsive to my concerns. Buyers should be vigilant hiring a qualified independent inspector and insist on being allowed enough time to address any issues before the final walk through. Finance and sales team were top notch. Quality of the home is good, but first time buyers need to understand the difference between a move in ready home and a home that needs upgrades from builder grade materials, paint, etc. The design of the house is nice and the yard is spacious. Buyers appreciate the home warranty as it is often necessary to address builder issues once they move in. ... More

Overall the experience was good, however the quality and attention to detail is lacking in some areas.

The house was built too fast a lot of stuff on the house that needed to be fix but the warranty is good and the workers responded quick to fix the issues on the house in repairs. Nice new neighbor hood.

The buying process was fairly smooth. I have had issues with the AC since moving in. It is working for the first time in 5 weeks.

We did the walk through and put blue tape. Looks like some of the tape was taken off with no repair done and some of the touch up (especially painting) was made worse by the sloppy work.

The homes are beautiful and the buying experience was really great. But after we moved in we found that there was a lot of attention to detail and uncompleted work. Good thing is that Lennar does react quickly to issues. I bought new instead of old home because I didn't want to deal with these types of issues.

Lenar is in it to turn over homes…it’s lost in the name. The workers who do as little as possible, the nails left after clean up, I’ll go so far as no integrity in workmanship… we paid for “luxury”. There is nothing luxurious about these homes especially the finished product. Location is wonderful…integrity is lost with these homes at closing

Having all options for building, financing, insurance, etc. all in-house makes the buying process less stressful. Overall, I am pleased with my purchase and the Lennar team in general.

I really like my new house. Great quality home

Overall the experience was fantastic. The team was highly responsive during the initial process. I wish there was better communication during the final few weeks and that the blue tape walk was given more attention for the repairs as many things were left incomplete and required follow ups after. At this point the issues are resolved but it took quite a bit of work on my end for previously identified issues. That being said, the teams have been highly professional and the warranty team already has been great to work with. Overall I am satisfied and feel like this was a great purchase.

We have recently moved into our our new Lennar home and have found issues we could not see during final walk through. Shower door leaks, feel the nail heads sticking up when walking barefoot on the carpets, unfinished flooring at the bottom of stairs, see sunlight coming through gaps in the attic walls, breaker keeps throwing off when several family members use electricity at same time, fire alarms going off randomly and lots of cracks in the front porch concrete that are not guaranteed with home warranty. The homes are beautiful but construction needs major upgrades in building these homes.

The buying experience seemed satisfactory at the beginning and until closing. However, once we moved into our new home at the Trails community in Carmel Mountain Ranch San Diego, we observed that the USPS letters were not getting delivered to our assigned mailbox. We learned that USPS has not yet installed the mailbox carrier locks and they didn't have a timeline for completing the corresponding work order. The mails will start getting delivered only after the mailbox carrier locks are installed. We contacted Lennar and to our surprise they just apologized, but showed no willingness to help resolve this issue. They just told that it is now a USPS issue, and they can’t do anything to help with this, and we would have to contact USPS over selves. Before buying, the Lennar new home consultant had assured us that they can't close escrow without setting up the mailbox and we will be receiving all our mails in the assigned mailbox itself once we move in. However, we were shocked to find out that the mailbox carrier locks are not installed yet and mails are not getting delivered in the mailbox. If Lennar had not concealed this important fact or about the potential possibility of mails not getting delivered to the mailbox by the time we move in, we would never have bought this home. This was of utmost importance to us before buying the home and we made sure to check with the new home consultant multiple times before buying the home, but now we are stuck since whatever the new home consultant promised turned out to be false. Currently we are struggling to get our mails, and we have to make regular trips to the USPS delivery location to pick-up. Most of the time, the mails are not available for pickup at the USPS delivery location on time and some seem to have got misplaced by USPS (we haven’t received few one-month-old mails yet). At one time, we found few letters lying at out front door, potentially dropped off by a resident of some other address where these got delivered incorrectly by USPS. In spite of multiple requests to Lennar representatives (viz. new home consultant, customer care representative, HOA etc.), they have shown no inclination to coordinate with USPS to help resolve this quickly. ... More

Overall the experience was good but I am having lots of challenges in getting driveway pavers replaces as the originals were defective. While someone came to partially replace some of the stones the coolers were completely different. Getting very little support from people I spoke with

When I request anything from Lennar, they are very responsive. When requesting something from third parties, like Edmonson, they are not as responsive. This was a first time contacting Edmonson, so they get a mulligan. But when you leave a message and a call back number, and no one calls back, that's a problem.

Buying and home closing experience was good. After we moved in, paint from several doors started to peel off within days. Front lawn irrigation was not programmed properly. Lawn dried up by the time we noticed.

Good sales/ buying experience. Lennar product fell short on expectations. Low quality materials for example very small doors. Windos that do not open. Lost space in the corner counter. Very dark house. Ensure the lights are off when you see the house.

As expected the overall build quality and the materials used are great. It was been a great experience with the sales team, mortgage team and the post sale representative. When I have created tickets for issues, the response and scheduling could use a lot of improvements

My experience was great although the process was cumbersome.

Buying and financing was great. We have numerous problems since moving in. The biggest issue i have is the QA inspections. It was obvious that we were lied to by chris. Our dryer could not have ever been checked, because it was not connected to the breaker box correctly. We were told it passed 2 inspections. HOW. All of our issues have been corrected to date. This was our first new home purchased. I guess our expectations were too high. Lennar boasts all inclusive, yes. But all appliances are low end.

Make sure to run water in the house. I had a plugged up shower drain. Had some missed items that needed to be fixed. Otherwise we had a good move.

The buying process was easy we have had problems which should of never had like the dish washer wasn't even hooked up no hose for the actual water.. Also having A/C unit problems with leaking that went through the garage ceiling.. The people who come out are great I'm just hoping there not building these houses to fast and cutting back on quality..

Brooke sold me my new home and is absolutely amazing to work with. My complaint is with Lennar. I informed Lennar of an issue regarding the home pulling in to much electricity and they said everything was working great. I received a 331 dollar electric bill and I reached out to the customer service representative and was told he was waiting for a response from his bosses. I have not heard anything about Lennar assisting with this bill.

Our sales person we great. Attentive, Informative, and super responsive. He went above and beyond during the purchase