Lennar Reviews

Very good sales attention. Slow attention on closing day

I was shopping around other homes such as KB houses and Wilson houses but due to the unavailability of homes I had to look at Lennar homes. My experience was good but not great during process to close escrow as the staffs weren’t quick to response to my questions and needs, I usually have to do 2-3 response to get an answer back. After moving into the home, things started to break such as drywall, hidden cracks, hidden poor construction, a lot of nails from roof and backyard. Overall Lennar homes was not my first choice, I had limited time to find a home so I had no choice as landlord was selling the home I was renting. My landlord home is also a Lennar home and they sold their home due to issues that I’m starting to experience. I love my home and it’s a good home but it’s not the greatest. ... More

Other than no response to that, we have had a great experience. Don't tell us that will be handled in w weeks and we are still waiting 2 months later.

Customer service personnel were courteous. No towel rack or toilet paper holder ln bathrooms. No trees in backyard. These should be standard. Homes should have a back patio. Not worth the money. Very disappointed with Lennar. Lots of trouble calls to fix issues in the first month.

I added a request but never received a response.

Lot of improvements Lennar can do

When buying, it would be nice if things were smoother. It was high stress on closing date as most things were not ready. The HOA is finally working so I got my fence that I wanted. Top half of the house is made of ply wood, so it is very loud with kids running around upstairs. Area manager does a great job, and responds in a timely manner (so far)

We have now been in our home for 2 months. So glad we have a year warranty and boy have I been having to place warranty requests! Todays request really makes me sad because there is water leaking from the washroom wall and we had to use the emergency water shut off. Fortunately they get back with requests quickly. Unfortunately this one sounds major

Lennar realtor rep did not accurately provide available homes, prices, and timelines.

Overall good as of now but I think quality wise we have to compromise

Salesperson said maybe on incentives,sales manager no communication wouldn't return calls.Fencing in yard 6 inches above ground-they answer was they don't fix that. LOVE the home! But room for improvement on builderrs side

Overall the experience was quick and relatively simple . Some quality issue drywall spots need to be touched up. Moved into the home 8 weeks ago and I am still waiting on my driveway to be poured.

Quality of the workmanship for the sheet rock was horrible, we had to pay out of pocket to correct some of the walls and even after that the ceiling has very bad crease's where they should have floated the sheet rock. Final walk through was somewhat helpless and those issues weren’t fix as well.

I disliked that the side of the house the ground is not flat, even the backyard and front yard. There is no waterholes in the backyard only on the side of the house. Disliked that they didn’t cover the entire backyard with grass. Disliked that the house didn’t come with a microwave only a stove. They used cheaper lights.

We had limited involvement with the sales team, as visited once and made an offer the next day. Cons Mgr promised to address several items pre-close, about 1/2 were taken care of

The overall experience went well but BEWARE when doing your pre close walk through. You will be promised that your list of things will all be taken care of. Well, eight weeks AFTER our walk through we still have numerous issues that have not been addressed (a few that are pretty major). You must stay on top of the complaint department but they are terrible at following up with you and keeping you updated. Very frustrating.

They have a great team work authority and lots of people to help with questions along the way.

Over all my experience was great for a first time buyer

Foreman and crews changed constantly can be an issue for lack of communication and mistakes. This is still a work in progress so we will leave it at that for now. Every person I worked with in the process from sales to construction to closing was a professional doing the best they could in this environment.

I was disappointed with the quality the paint job was horrible no insulation above the garage Don't expect the best quality just being honest

Quality issues with final product are my primary concern!

Overall Lennar is a decent home builder, but there is room for improvements. Especially in quality of workmanship where it’s lacking attention to details.

Have not gotten a respose from John the "customer care" rep after 3 business days. We own a concrete company and know how far communication can go.

Much of the exterior paint "touch up" is the wrong color. Looks bad.

My initial contact was an older lady at the model for Arcadia. She was horrible and would have turned me against Lennar for all time because of her terrible attitude even though I found what I thought was my perfect house. I fell across another model of that house in a new development called hidden lines and that’s when Lennar redeemed themselves. Laura is amazing and the only reason I bought my present house from him his builder. There isn’t enough bytes on the internet to describe how amazing she is. My builder Jason was also very good but his hands were tied because of his boss with a couple issues I wanted adjusted or done. Then with a rush to close, I noticed many discrepancies in the quality of the build. One of which is more annoying that my windows (some of them) aren’t square. They taper making it impossible to fit blinds consistently. We’ll see if anyone will make it right under the warranty. ... More