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Lennar

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18415 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

18415 Reviews in All Areas

Star Rating Breakdown

5 ★ 7557

4 ★ 3470

3 ★ 3120

2 ★ 1987

1 ★ 2281

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.7

Responsiveness 3.6

Customer Reviews

First home, so I don’t know what to expect

  • Michael Lorinzo M.
  • Verified HomeBuyer
  • November 21, 2023
  • Conroe, TX

This is the first home that I bought that was built from the ground up and it’s hard on the review because Lennar’s People were magnificent. I couldn’t ask for better people to deal with, but I wasn’t too happy with the workmanship of the home and even when I did the walk-through, it’s Obvious that they could’ve took a little longer to do some of the projects. I didn’t complain too much about issues that I had moving into the home I had to get into the home as soon as possible, but if I was to buy another home I would make sure that I don’t give my notice Until I am in that home and ...

Total Score 4

Quality 2

Trustworthiness 4

Value 3

Responsiveness 4

Conceptually a beautiful home, but based on execution it needs impovement

  • Matthew M.
  • Verified HomeBuyer
  • November 21, 2023
  • Thornton, CO

They oversell expectations and under perform the exection in my opinion. Based on the feild team they need a better process for quility control. They don't like to give you plans based on architectural or structurals, but know this its public record and you can get them from the city or county free of charge.

Total Score 4

Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Like the home. Some issues will be a problem in the future. Handicap son who lives in the home will need help changing the A/C filter in the attic.

  • James K.
  • Verified HomeBuyer
  • November 07, 2023
  • Seguin, TX

see the above comments. Please refrain from sending review questionaires.

Total Score 4

Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

Complete Experience

  • Kern G.
  • Verified HomeBuyer
  • November 01, 2023
  • Orlando, FL

The home buying process with Lennar has been an overall success. My family and would say there were som ups and down from inception. We do understand nothing is perfect. Communication during underwriting could have been somewhat better but once again we do know that this is a process that includes many persons and parts to complete. I do believe the finished product could have been of better quality. From a cost perspective, the sub contractors should pay more attention to quality control verses quantity production. This will benefit Lennar through the warrantee and punch out time period as ...

Total Score 4

Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Generally positive experience, challenges during/after closing

  • Vanessa R.
  • Verified HomeBuyer
  • October 18, 2023
  • Gallatin, TN

Overall, it was a positive experience leading up to closing; however, closing day was a mess. My loan officer (Dawn) was incredibly communicative and helpful, but I cannot say the same for my loan processor. My loan processor did not communicate clearly with me or the rest of the team, leading us to believe that I would not be closing as scheduled. I was scheduled to close in the afternoon, but I did not close until around 5 PM, disrupting my entire workday. When I reached out the night before closing to ensure that everything was in order, I was told that there were no issues. The ...

Total Score 4

Quality 4

Trustworthiness 3

Value 4

Responsiveness 2

Good process

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2023
  • Montebello, CA

Overall the process was pretty good, and we were given detailed walk-throughs to identify any issues, which they took care of. We were disappointed that the closing took two weeks longer than expected, but that seems to have been due to city issues not in Lennar's control. Overall we are happy with the final product.

Total Score 4

Quality 4

Trustworthiness 3

Value 3

Responsiveness 3

Nice Location Good Floor Plan

  • Ronald H.
  • Verified HomeBuyer
  • October 18, 2023
  • Noblesville, IN

Love the area and the representatives were friendly. Biggest issue we had was that even though we were purchasing at the frame stage NOTHING could be changed. Cabinet colors, electrical outlets and structured internet cabling could not be changed or added... even when we agreed to pay additional fees. A little flexibility would have gone a long way to getting this closer to a five star review.

Total Score 4

Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Could be better.

  • Rodney F.
  • Verified HomeBuyer
  • October 18, 2023
  • Rincon, GA

We love our new home, but there are some issues. The most annoying is the lack of gutters on the home. I’m from an era where homes came with rain gutters, so when inspecting the home during the walkthroughs we asked about their lack and were given an explanation of how the new home roofs were built to divert rain water and told we could have gutters installed if we wished. Didn’t think it would be a problem due to the explanation. Of course neither of the walkthroughs was performed in the rain so we excepted what we were told. After the first rain we discovered the roof’s design diverted the ...

Total Score 4

Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Slow responses

  • David R.
  • Verified HomeBuyer
  • October 03, 2023
  • Commerce City, CO

Overall a good experience just really slow to respond to questions about the house and I’m still waiting to hear back from emails a month later especially after we moved in it’s been impossible to get a hold of anyone for issues it’s very frustrating

Total Score 4

Quality 4

Trustworthiness 4

Value 4

Responsiveness 1

Delay

  • Jaypal R.
  • Verified HomeBuyer
  • September 26, 2023
  • Walkertown, NC

It was a mixed experience as the selling agent wouldn’t let us have our realtor on board, she gave us a hard time, other than that every thing else was good.

Total Score 4

Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

It has been ok.

  • Sally Q.
  • Verified HomeBuyer
  • September 05, 2023
  • Surprise, AZ

Going through the process of purchasing my new home was good. Good communication and explanations about the process and what was coming next. Once I got in the house, there was a list of things that needed attention which still have not been addressed. Mainly the back fence is not secure, the dirt is dangerously loose and my dog has to stay on her leash and be monitored while outside. Send help!

Total Score 4

Quality 4

Trustworthiness 4

Value 3

Responsiveness 2

Homeowner experience with lennar

  • Srikanth K.
  • Verified HomeBuyer
  • August 31, 2023
  • Durham, NC

My new home experience can be characterized as above average . I encountered the usual mix of excitement and challenges that come with purchasing a new home. While I appreciate the opportunity to personalize my living space and enjoyed the sense of a fresh start, I also faced minor issues like minor construction imperfections. My overall satisfaction was tempered by the need for extra attention to detail during the buying process and a reminder of the importance of ongoing communication with Lennar to ensure a smooth transition into my new home.

Total Score 4

Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Lennar comes up short in the finish work in my opinion.

  • Robert P.
  • Verified HomeBuyer
  • August 29, 2023
  • Myrtle Beach, SC

I would like to compliment the Lennar team of workers that keep this ship moving in the right direction. No easy task. Had great interactions along the way with everyone, sales (Greg), project managers (Miguel & Kimberly) and Sam on the Customer service end. Very professional and helpful. Started off with a non responsive and overwhelmed project manager, which was switched to a new but too late in the project. A lot was missed in the finish work that should have been caught by inspections and managers. I am extremely disappointed by the lack of attention to detail. Here are SOME of the ...

Total Score 4

Quality 2

Trustworthiness 3

Value 3

Responsiveness 5

Beautiful home

  • Dawne R.
  • Verified HomeBuyer
  • August 23, 2023
  • New Palestine, IN

Buying was easy with our realtor involved. Our Lennar Rep was great. Once we signed and purchased the home the Lennar Rep stopped responding to messages. Also, a service we submitted over a month ago has still not been completed, even though the ticket was closed. You can see how that might shake our trust. Our home is beautiful and so far, minimal build issues.

Total Score 4

Quality 5

Trustworthiness 3

Value 4

Responsiveness 1

Daryll

  • Lynn L.
  • Verified HomeBuyer
  • August 22, 2023
  • Cedar Lake, IN

House was very dirty and the things I found one my first walk thou wasn't done on my move in day. Plus we had to wait for Daryll to arrive and I was told to be on time. I am still waiting for items to be fixed.

Total Score 4

Quality 3

Trustworthiness 3

Value 5

Responsiveness 2

No big complaints

  • Anonymous
  • Verified HomeBuyer
  • August 22, 2023
  • Clovis, CA

I do wish during the walk-through we were given a list of things to remember and do when moving into the house. When we are doing the walk-through, and we are being told all these things we need to remember, let’s be serious we are barely going to remember every single detail that’s being told to us all at once. A list of to do items & need to know items is very important and I wish that was provided. There is also things around the condo that needed to be done prior to escrow closing unfortunately some of those items were not done but I was told it would be done after closing however, I ...

Total Score 4

Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Some Quality Issues

  • Scott P.
  • Verified HomeBuyer
  • August 16, 2023
  • Punta Gorda, FL

The overall “buying experience” was quick and easy, but the problems began as we neared our closing date. We purchased our home remotely, so we did not have the luxury of being on-site during the construction process. As the closing date neared, we soon realized the finish quality was extremely poor (after flying down for our walk-thru). It was clear the trim was installed before the tile floors, so it left 1/4” gaps in some places. The mitre cuts looked as if they were made by a “do-it-yourselfer”. And everything was resolved “the Lennar way” with tubes and tubes of white caulking. The ...

Total Score 4

Quality 2

Trustworthiness 4

Value 4

Responsiveness 3

Waiting on miracle

  • Wingtat F.
  • Verified HomeBuyer
  • August 15, 2023
  • Wimauma, FL

The purchase was smooth and closing was wonderful. The house is beautifully designed but workmanship of tiles and crown molding could be better and more professional done. There appears no quality inspection to the work so many outlets has no power, the water stays in the shower seat instead of running off, granite joints not finished or missing seals, crown molding should be done in one continuous piece or the finish look as one piece. We didn’t have a dryer to use for a month after repotting the problem. Plumber came said it is GE problem and finally the connection was done in 15 ...

Total Score 4

Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

No edgers, no dropcloth or masking, dead sod

  • Steven P.
  • Verified HomeBuyer
  • July 18, 2023
  • Ocala, FL

1st and second walkthrough before closing consisted of the customer/buyer performing quality control of drywall texture and paint. Both were a complete waste of time. Lennar should be able to do their own paint QC long before closing. Painters have no idea what an edger is when painting near a ceiling. Painters and stucco workers have no concept of using a drop cloth to protect floor or pavers bellow. Drywall and paint all over wall switches. Carpet glue and grout all over ceramic tile. Drywall plaster and sanded dust all over window blinds. Sod delivered to lot and sat on ...

Total Score 4

Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

quality of workmanship need to improve

  • Anonymous
  • Verified HomeBuyer
  • July 18, 2023
  • San Marcos, CA

sales agent and customer service are great! Quality of workmanship is poor. Found too many issues during walk through and most are not fixed before closing. Now a few months after closing and many issues are still not addressed.

Total Score 4

Quality 2

Trustworthiness 3

Value 3

Responsiveness 5

We need to continue to be proactive to get issues resolved.

  • Conrad G.
  • Verified HomeBuyer
  • July 18, 2023
  • Indian Wells, CA

This is a builder that does not pay attention to detail.

Total Score 4

Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Walk Throughj

  • Anonymous
  • Verified HomeBuyer
  • July 18, 2023
  • Millsboro, DE

I would suggest you do not go to settlement unless all items are pending are complete. We had a heard time geting very minor things completed when we were told they will be complete on closing day! It will be nice to install bathroom door and leave space where mats can fit in. All doors are made so close to floor , you cannot use bathroom mats which is a safety hazard!

Total Score 4

Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Decent but abundant cost cutting is obvious

  • Marc S.
  • Verified HomeBuyer
  • July 13, 2023
  • Morris Plains, NJ

Reasonable home but numerous areas where cost cutting over quality is obvious. Flooring in particular is awful. Supposedly engineered wood, but the "wood" veneer is extremely thin and fragile, with nicks and scratches evident and no way to repair them easily. Finish on floor is truly terrible. Appliances work but are entry level units in a place that is not entry level price. Insufficient sound absorption material under the "wood" floors allows us to hear the upstairs residents walking around, moving chairs and even talking loudly. More padding beneath the floors would not be expensive and ...

Total Score 4

Quality 2

Trustworthiness 4

Value 3

Responsiveness 4

mixed experience

  • Anonymous
  • Verified HomeBuyer
  • July 11, 2023
  • Dublin, CA

The field person are great: sales representative, customer service rep., construction manager, title company service. The quality of the house is just average. For example: There is no medicin cabinet in the bathrooms. Draws and cabinet are at a minimun numbers. Some of the windows are hard to make it full open. The inside of the garage was not even painted. I paid 1.5+ million for a ~2700 sqf house ...

Total Score 4

Quality 2

Trustworthiness 4

Value 3

Responsiveness 4

Great development at Gossamer Grove. Property issues and improvement suggestions.

  • Anonymous
  • Verified HomeBuyer
  • July 11, 2023
  • Shafter, CA

The process of buying the Home was well documented and good. Workmanship: Overall, it is good, with some issues here and there; nonetheless, the response to issues has been good. The Sun Panels are not placed in the ideal location to maximize energy harvesting on my property. Neighboring property shadow fails over panel starting from 6 PM. I still can’t determine how that will impact panel performance once they are activated. I wish they have placed sun panels on both sides of my roof rather than compacting them all in one location. Fridge: The fridge location in the Kitchen ...

Total Score 4

Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

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