Lennar Reviews

Price is good, but there is little attention to finishing. There are many doors poorly cut and painted. There is a generalized rush to close even if the details haven’t been fixed. And when asked for support on warranties, Lennar reps do not respond promptly

We lived out of state and was bought the house site unseen. When we contacted lennar we had a salesman contact us. He was pretty good at keeping in contact until the closing. There were a few issues that had to be addressed, however, most were taken care of before the closing. The fact that we cannot get prints to the house is a little irritating considering if we need to do any upgrading or remodeling, we don’t know where anything is running in the home. We understand the prints are property of lennar, but the prints could be stamped and given to the owners. Steve, our construction supervisor has been absolutely amazing. He went out of his way to ensure we were comfortable with everything. It would have been nice to see that there were actually houses going to be built behind us before we put the down payment down. We would have chosen another lot. We also had to go to another builders website to see the community space that is behind built, so that may want to be updated on Lennar’s website. ... More

The Lennar staff are great. The workmanship I see after being here is disappointing. My 60 day list has over 20 items that need to be looked at. Some should have been done before closing.

The home buying process was fine; wish the price was lower than we paid. I feel that the house was built too quickly, we’ve since found some issues with one outlet, painting, and the carpet and padding feels cheap. This was a spec house so we had no say or choice in what was put on the house or included in the house.

Sloppy work. Paint drops prevalent throughout home. Appliances included were very low quality.

Nothing to say that is real positive.

I would like to start from the beginning, our sales person Holly was inadequate, couldn't get answers to our questions and wouldn't go to her superior to get answers. Then our construction manager Kevin came aboard this is where questions got answered. Kevin is the biggest asset to the Lennar Team without him I probably wouldn't have purchased this home, he made the purchase effortless.

Hardware in use were good quality, however the contractors Lennar used need more training w/o any doubt

Overall, a good experience. Main recommendation for area of improvement is oversight / quality control from the contractors. Many, MANY of the warranty issues post-closing could have been addressed with just better quality assurance by Lennar during the build process. In particular the ground/concrete work and framing. Due to lack of quality assurance, many measurements are off from the renderings, including un-even floors and walls.

The paperwork side of the home buying process was very smooth and convenient. For the price of the house, the quality of materials is lacking. It would have been very helpful to have an irrigation system, security system, and better quality flooring/hardware/lighting for the price.

Angie in Carver helped me and she was the best sales rep I had come across—I met 2 others. She was empathetic, was interested in my business and just an all around joy to work with. She is 90% the reason why I purchased the home.

Buying a home thru Lennar was a simply process.

This is our second home with Lennar and mostly had smooth experience through out the home buying process. Worked again with Joseph (sales), Leslie (loan officer) and Tony (escrow officer) from Lennar who were able to walk thru the closing process seamlessly and was able to answer all our questions in timely manner. Only issue we had was with Nicole from construction team during closing who won’t communicate neither respond to messages nor calls and had hard time getting details.

Bought my 2nd townhome with Lennar in wake forest, NC area. All I can say Lennar delivers on time. However their finish quality has gone down significantly, they don’t pay much attention to detail before final walkthrough, even you note the issues it required multiple follow for the same issue. Sales process and customization almost to NIL. They kind of operate in zone of take it or leave it. So unless you are looking for an investment property you kind of avoid even for large single family home. Where color, design, floors, carpets, cabinets are predesigned by Lennar to max 2-3 combined packages for the community. Essentially they keep their profit and cost controlled through standardization. You end up living in house exactly same as all you community neighbors are living. You won’t miss your home if you sleep over in your Neighbours house LOL! Their customer service is prompt in response. It’s another matter they go by exactly as written in contract. Not even minor deviations. ... More

We have worked with some good people. The response to a few of our concerns was faster than expected.

When our old house sold in 24 hours and the buyers wanted a 14 day close we thought we would be homeless. I got on the Lennar site and found a home that was move in ready and met our needs I clicked buy now. I received a call shortly there after that the home was sold but there was another one on the same street, that fit our needs even better. The sales agent Ashley guided us through the contract and worked with us by phone and email. We closed in under 30 days, everything was easy and well communicated. Although quick it was a very smooth transition to our new home.

I contacted My Lennar and put in the paperwork to have the problem corrected. After a virtual visit, they stated they would contact the contractor.The contractor said it would be about three weeks before we could have someone look at the problem. I said this could be expensive on my electric bill. A man came out and found the thermostat was wired incorrectly. He said the heat was trying to run with the a/c. This resulted in a 720.00 dollar electric bill for the month.

We found a great home on the best lot. We like the home and the quality of the build. We also used Lennar Mortgage and Lennar Title and did not find them to be a cohesive team. There was more confusion between the different Lennar companies than there should have been. We found that each person involved either was great or terrible. We know Lennar is a large company but each individual you work with represent the company as a whole. Overall we had a good experience with the builder and are happy with our new home.

Promises made and not delivered. Been in home for almost 7 weeks and lawn is still not in. It appears that Lennar is focusing on the unsold homes to make them look pretty for sale. If it's already sold, they take their sweet time.

The only responsive person is sales and post closing department. Cannot say much about the rest, not responsive to my concern. It took 4 tries to get mortgage closing documents. we moved in 5/30/23, still did not get deed of our property as of today 7/17/23!

Went there 3 times before I found a sales representative willing to make the purchase happen.

We are glad we purchased this home. The overall quality for the price point of the home was what we expected. We would have liked to be able to pick some finishes and made minor adjustments but were denied. We wanted an outlet in the floor of the living area and told no as an example. On final closing the home had not been cleaned and a long list of final touch up things were not done. Even after closing and being assured a cleaning crew was on the way, it still wasn't cleaned. The plumbing backed up on day two and after paying for the sewer company to tear up our newly sodded yard they found a brick in pipe and no clean out valve between the house and the street. Lastly, they didn't put any thing that was ready to connected electronically. This included the thermostat, the garage door opener, the front door lock, etc. I had to replace or add all these things so I could control my home from my phone. ... More

My wife and me are entering our 2nd month of ownership and I can only give 3 stars for overall satisfaction. I feel the title I've given this post is correct. First, Lennar's advertising for their homes is very misleading. The Web Site claims you get everything you need at move-in You Do Not. Not to give anything away but I paid over $270 thousand for our home and It Did Not even come with towel racks in the bathrooms nor did it come with lighting over the vanities. You would think for that price these small amenities would be standard. They are not. This alone should give you ,the potential buyer, what you are in for with a Lennar home. This home is my 8th home I've purchased in my life, in every case the home I bought had a refrigerator and microwave, this Lennar home Did Not. Profit over Quality should be the Lennar motto. Buyer beware not all that glitters is gold. ... More

We felt that the construction was rushed to finish the building and several things were left undone. We closed on May 12. It is now June 27 and we still do not have a dumpster. Brian and Chris were good at responding to our concerns and customer service Joe helped us out a lot as far as getting things fixed that should have been done in the first place. Again, the quality control that Lennar practices with the contractors is sorely lacking and needs to be improved to assure that Lennar will turn out a high quality product.

Overall the homebuying was ok. The final walkthrough was a bit unorganized as there were some things that were not quality work and expected much more from buying a new build. I’ve had several other issues that I’ve had to submit warranty claims. They are responsive but it seems to be challenging to get the work done. Buyers just beware that it is not an overly smooth process.