Lennar Reviews

Overall the process was smooth, they are good at sending friendly reminders of stuff to be completed.

The sales process went well. Good communication etc. on the other hand, Lennar support after closure is terrible. They do not promptly respond to issues nor take accountability of damages that you observe when you start living the house. I am still waiting for responses to several service requests. My impression is that they do not want to fix the issues.

Initially I was very excited to build my new home with Lennar. That changed rather quickly. My closing was delayed over 6 months. When issues were discovered during the final walk through I was threatened with a daily fine if I did not close. There are items on the punch list that have still not been addressed almost 2 months after closing. I have contacted multiple people by phone and email and there is still no timeline on when the issues will be resolved. Overall I am very disappointed with the process and I will never recommend anyone buy a Lennar home.

No upgrades are offered in home. This is our second move into an Adult Community. This one is poorly run.

We should have never have gone to settlement for the house The house was not ready to be moved in no electric to the central air unit. No cable for the TV countless mistakes and flaws like buying a used car all promises and then you have to fight for everything. I’m disappointed.

Multiple Service Request. Electrical, Irrigation Leak, Plumbing Leak that flooded the complete home. Newest Service Requests are Roofing Caps browned off and Mortar joint missing the Mortar. Only been here six weeks and have been living thru warranty repairs the whole time. Finish paint and caulk is very bad. Three different doors that need adjusting or weather stripping.

I was interested in checking out a home and that same day I had a appointment with Chris the housing consultant and he showed me what was available and we found our forever home and used my VA loan which was easier than I thought and we were able to move in just over a month later with no issues and the good thing about Lennar is everything is streamlined and in house for the most part so no issues and they respond back quick when you have questions. A 10/10, I would def use them again and was so affordable compared to other builders!

We moved into our home a month ago. House seems well built but Lennar fails in the attention to detail to make the experience great. My home was given to me with overgrown lawn, many issues found before closing were fixed well beyond instead of before as promised. Devices in the home had no instructions as boxes were thrown away, documents we needed to set up smart devices. Customer services tends to behave as if they’re doing you a favor by fixing things that should’ve been working to begin with. No complaints about the house itself but the treatment and attention to detail has room to grow.

Quality non existent in Lennar homes.....everything was done as cheaply as possible!

Everyone we talked with and helped us out with the process. Randy our mortgage loan officer. Josh and Justin were great to work with too.

My home buying experience was easy, and I love my home!

Buena esperiensia, buena atención al momento del cierre

This is my 3rd new construction home with a big builder and there are so many issues. Way too many appointments to count to have things corrected from things that should have been ready to go to major issues like leaks. Subcontractors are horrible and do not care about quality. Employees will say anything. Mortgage experience was not good. I didn’t find out until an hour before my closing appointment that I was set to close, so I had to rush to the bank to wire funds and then rush to get to attorneys office in time. Horrible experience and I do not feel confident in my home quality.

Overall the house is very well built. Do not have many options during the build such as electric range vs gas stove but the appliances and fixtures are very good. Very few issues with the house after completion. Customer support teams are excellent. I would buy Lennar again.

They lied and mislead us from day one. They have been totally unresponsive to issues and refer everything to thr Warranty then drag it out hoping you will give up. During the build they do not provide options even if you have signed the agreement to purchase. Cut cornors and finishes are a cheap ad possible especially appliances and cabinets. NEVER, NEVER AGAIN!

It’s definitely quantity not quality home! They are thrown together!

A very efficient and thorough process!

Amenities are very nice but at this price I would have expected ceiling fans and more cabinets for storage.

A lot of back and forth with the clubs and attorneys. I don't think that there's a good job at all communicating.

From beginning to the final walk thur, everyone was very helpful. Aaron and Reese were on top of any issues we had. Dannett was extremely pleasant and a joy to work with. All in all, a good experience. BTW. We love our Osprey.

Joey D was great, after his part it’s been one problem after another. The bottom line is speed is prioritized over quality…and it really shows. What should be a wonderful experience has been about as fun as a root canal. Appliances, electrical, carpentry, paint, masonry, landscaping, plumbing, HVAC, stucco, cabinetry, tile - I can’t think of one aspect of our house that hasn’t had issues. Just exhausting, frustrating, and disappointing.

Elson was great as was Angela with the mortgage I am very disappointed that no one can tell us when the boat slips are to be finished or how they are to be allocated. I have seen NOTHING done to build them and that is one reason we moved here

I was not informed when the closing date was until the day of closing, which I chose at the last minute (only 2 days before the final walk-through). Someone dropped the ball here. The Cox internet was not connected; had to have a Cox associate out to connect it, which took him hours because he said nothing was connected. Would have chosen semi-gloss for the whole house instead of flat paint, especially for shelving, which marks severely. Love the high ceilings, the cabinets, the blinds at every window, the master bath, the style and pattern chosen for the pavers.

The salespeople were nice, and the lending department was great. But when you buy a brand new house, you expect things to be like new with no issues. We've had issue after issue with this home - from floor to ceiling, exterior & interior. The "warranty" office lies to you, takes forever to get anything done, and does not follow up. We loved the layout & the neighborhood seemed nice- but the work quality is not good.

The houses were rushed to be finished just to get people in and on my street alone four out of five houses have had major repair work done, and they're brand new less than two months and a half.