Lennar Reviews

Really happy with the fact that everything was included. Anthony from construction is response, friendly and true professional. Premium materials were not premium at all.

The individuals we worked with were great, but the quality of some of the materials for the price paid were below expectations. Since most of this was done through subcontractors, and given the region we live in, it is understandable that this was the case. This can be very subjective though given our move from a well priced area of the country to the PNW that is heavily overpriced for, in my opinion, no real good reason.

Good people to work with… decent home…but low end appliances…cheaper grade carpet….wall paint could be nicer…Not accustomed to subdivision where all the homes are relatively identical. Rate it 7 / 10

The sale was a breeze but the receptivity of the project manager was negative. my back yard was missing sod and the rational provided by the project manger was very disappointing if not ridiculous!

Great house. Well designed with many desirable features. Finishing details were lacking. I believe if this house was not built during the pandemic the finishing touches would have been much better.

Have been very good with most problems, still have one inspection problem not fixed.

Customer service is not good

So far, so good! I’m looking forward to many years of happiness in my new Lennar home.

I had a great experience with the Lennar Team. The agents were very knowledgeable, professional and patient. All transactions were done in a timely matter without any complications.

We love our home and the process was relatively easy. Unfortunately they do not invest in their post closing customer care enough because getting small things corrected quickly turns into a frustrating back and forth

I was told the Community Activities Center would be ready to open in late 2021 and would be like National, I now hear they may not be identical and the opening has now been moved to the 3rd quarter of 2022. That's a big miss

I. Have some problems and waiting for help getting things fixt

Advertised as LUXURY and has many deluxe features but the flooring and painting were substandard. Some of the woodwork was sloppy. If you buy a Lennar home, be picky and note EVERY flaw on your walk through. Look behind every door, look for paint drips/runs. Our laminate flooring pops and creaks. We asked for repairs which were incomplete and made one area worse than before. I will be requesting additional repairs. Driveway terribly too narrow for two cars forcing us to spend additional time and money plus permission from HOA to widen.

Great price for the all inclusive concept.

Overall the experience with every rep was and has been great! Any time we need or needed assistance they would be there for us. However, I will say even though we purchased a lot of the higher end upgrades the install of them was very messy ie. Paint issues every where around the house, as if it was rushed, and so that was disappointing.

constructor was horrible,, no experience

Title company and Champion Windows are difficult to work with.

I would like other buyers to know that Lennar uses cheap labor, and that a lot of the work done on these houses will have to be redone. Please call me I can give examples. The journeyman workers to cheap labor ratio is really low so what the buyers are getting is not journeyman quality work. On the other hand, Cadence spends their advertising dollars making this place to be so great. Don’t get me wrong, I really like the recreation center, & everything that goes alone with that, but the quality of this home is not there. I had one of your construction folks tell me that “ it’s just a track home, you can’t expect great quality.” Just a track home? Buyers are paying a lot of money for “just a track home.” Don’t get me wrong I don’t need to be negative, but the truth doesn’t lie, and if you take these reviews seriously you know that what I’m saying is true and you should make some serious changes in the labor you hire, and that is more journeyman in every trade. Would that bump your costs higher? Yes indeed, but buyers can expect quality craftsmanship. ... More

Good builder great experience

Workmanship on the house was lacking in a few areas and getting those issues resolved definitely took longer than it should.

Overall the experience was good, but I wish that I was offered a choice of lots and be more involved in the building process.

Experiencing good service for response from leannar company. But if you improve the qulity, actually we don't need the service a lot.

In the 9 months between down payment and closing we grew increasingly concerned that Lennar was trying to sell the home out from under us. Tactics used to undermine the sale were devious and not direct with us as buyers. Received pressure to remove contingencies and written agreement about timing was brought into question. Now that we have closed and the process is done, we’ve been told by those in the know that the home value for price is equal or better than other builders. Workmanship on finishes is only fair (sanding, painting, door alignment, over use of caulk to cover up sloppy workmanship, etc.) Everything is builder grade. No substitutions were allowed, not even colors. Worst issue: after only 4 months of gentle use, engineered hardwood floors (part of the premium package) have scratched easily and repair is impossible. On other items reported, the warranty customer service responses have been very good. ... More

Look behind all doors, cabinets, around windows inside and outside, behind commodes, all around garage.

You are made fully aware of process. Great communication.