
Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18726 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Not happy with workmanship
- Anonymous
- Verified HomeBuyer
- November 03, 2020
- Folsom, CA
Sloppy workmanship. While it is great that Lennar gives you a full year to file issues that you find with your new house and they would come and fix at no cost, I'd rather not have to do that. Especially on kitchen cabinets and outdoor paint job. These are issues that are easily spotted.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Factual
- Micheal A.
- Verified HomeBuyer
- September 30, 2020
- Richmond, TX
Lennar Homes at Aliana is over priced and interest rate isn't as competitive and anticipated.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Lennar is Improving
- Remy Y.
- Verified HomeBuyer
- September 17, 2020
- Holly Springs, NC
The people I worked with from the contract all the way through to the Home Orientation Specialist were amazing and everyone had great personalities. I have noticed as time has gone on, that the finish work in my home is very questionable. I definitely have a house that is structurally sound, however, on a daily basis I see screws/nails popping, caulking not applied well enough, etc. I have also heard that there is an issue with the annual reviews being completed on time or even people getting a response. I have not completed this process yet but I foresee this being an issue for me as well.
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 2
Sad warranty
- Anonymous
- Verified HomeBuyer
- April 23, 2020
- Port Charlotte, FL
House was suppose to be move in ready. They told us any issues would be addressed. (Not really). The virus only slowed things down more. It started several months before.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Lennar - Staff does a nice job explaining your options
- Mark M.
- Verified HomeBuyer
- April 23, 2020
- Hoffman Estates, IL
Staff does a nice job explaining your options
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Just satisfied but not thrilled
- Michael M.
- Verified HomeBuyer
- April 15, 2020
- Fishers, IN
We do like our new home, but you do and will feel the subcontractors build .. this home could be called a custom, but nothing close .. The builder should of been more involved with every step, but in my opinion chose to stand on the sideline and watch the subcontractors take charge.. flooring and paint are the worse, and will take thousands to replace it up grade .. the structure is awesome but the bones are definitely the biggest disappointment..
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Not the best for the value
- Gilberto R.
- Verified HomeBuyer
- April 14, 2020
- Haslet, TX
Overall, the house was built to fast and cheap. There are things that have already degraded within the house such as flooring, and as well as in the yard with standing water. The house is beautiful from an outside glance, however, once taking a closer look, the imperfections tend to add on.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
A Good Builder
- Stella R.
- Verified HomeBuyer
- April 14, 2020
- Cumming, GA
Overall satisfied with things- minor repairs that showed up shortly after move in.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Could be better
- Anonymous
- Verified HomeBuyer
- April 09, 2020
- Glen Burnie, MD
Contacting the customer service with issues after purchase is not the best. They also hound you to Rate them with “10s” on their surveys, which is a turn off.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
bad costumer service
- Sugery A.
- Verified HomeBuyer
- April 02, 2020
- Orlando, FL
very bad costumer service and warranty
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 1
walkthrough
- Sagar D.
- Verified HomeBuyer
- March 31, 2020
- Tampa, FL
All walkthroughs; initial and final needs to be better. At final walkthrough our home looked like it needed a lot of touchup that a 5 year old can see. Not sure why this was taken care of before we went so we could spend limited time we had on important issues. Aesthetically it just was ready. People who giving the walkthroughs especially for us the initial walkthrough here wasnt very good as the guy seemed like rushing us and gave us very litttle info on the home, eqiipment etc
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Could be better
- Mauricio O.
- Verified HomeBuyer
- March 31, 2020
- Miami Lakes, FL
Satori is a nice community, but Lenar was trying to save on things that really doesn’t worth, small details that you have to fix for yourself because their customer support doesn’t work. There are many walk away they brought to us broken from first day, electric lids not in place, the worst light poles I never see before, they don’t put soil below grass and never pick up construction sand, so if you want a nice grass you need to do it by yourself in your garden. Little details that cost you and your community extra money!
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
It's The Little Details That Matter
- Alan T.
- Verified HomeBuyer
- March 25, 2020
- Gambrills, MD
For a home at this price point using builders best materials for little things like toilet seats (one which I've already had to replace in less that 6 months after purchase), light fixtures, etc. We expected at least a step up from the cheapest materials.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Satisfactory
- Corrin S.
- Verified HomeBuyer
- March 25, 2020
- Joliet, IL
There was a lot of issues the day we signed. It’s been five months and we’re still getting work done.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
Great value. Nicely appointed.
- Drew M.
- Verified HomeBuyer
- March 25, 2020
- Saint Augustine, FL
Love the floor plan and materials. Workmanship could be better (sloppy drywall, paint, and caulking; numerous electrical shortcomings). Slow to non-existent follow up by subs on punch list items and newly discovered issues. Still waiting after 4 months on about 10% of the items.
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 2
Mostly well done. Several annoying items in the Review below
- John C.
- Verified HomeBuyer
- March 24, 2020
- Wimauma, FL
No basis to star rate last 2, so we provided a non-committal 3 stars each What does Trustworthiness mean in this context? And fortunately, we haven't had to judge that. But, I really don't know what you're looking for in the last two. We're basically happy with the house and the community. Annoying items: 1.No ceiling lights in bedrooms and living/dining rooms Lennar rep (mostly very nice and helpful) said some want lights, others, ceiling fans. Our solution: ask the new owners before finalizing. What a thought!?! 2. Ditto for kitchen faucet. No flexible hose spray nozzle. I don't think I've ...
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Lennar - Great quality and floor plan.
- Shawn A.
- Verified HomeBuyer
- March 24, 2020
- Winter Garden, FL
Great quality and floor plan. Overall, we are very happy with our purchase, however, the buying and closing processes were not easy. It took several months to resolve issues that were identified at the pre-closing walk-through.
Total Score 4
Quality 5
Trustworthiness 3
Value 5
Responsiveness 1
The quality of the homes was average compared to the price. My biggest issue with my home is that the bestroom is too small for $330K a house.
- Amadu B.
- Verified HomeBuyer
- March 24, 2020
- Blaine, MN
Lennar is one of the best builders around the Twin Cities. I had a wonderful experience working with the sales manger Sarah. She does all she can to answer all my question in a timely manner.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
Workmanship
- Anonymous
- Verified HomeBuyer
- March 24, 2020
- Hutto, TX
Before signing off on the last walk thru sheet make sure ALL of the issues have been completed, we've had issues that have still not been completed. Make sure your drainage in the backyard is correct, When it rains I get a huge puddle in the middle of my backyard, water comes from underneath both neighbors fences, so I will be replacing my fence in about a year. Thanks. Something as simple as painting the PVC pipe in the front so that it matches the house still had not been done and its been 5 months.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Nice home - however some glitches in home
- Robert E.
- Verified HomeBuyer
- March 24, 2020
- Fishers, IN
This is a nice home - there were some “ glitches in home . The service / tech guy seems somewhat distance in fixing or repairing things around house . He showed little or no enthusiasm when he’s over our house . I believe there should be choices who we can pick to come out fix / repair homes - not just this fellow .
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Lennar - Wish they wouldn’t take so long fixing things, so i won’t be
- Anonymous
- Verified HomeBuyer
- March 24, 2020
- Dickinson, TX
Wish they wouldn’t take so long fixing things, so i won’t be a bother
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Concerns
- Shelby B.
- Verified HomeBuyer
- March 24, 2020
- Calimesa, CA
We understand that Don is a busy man and he has gone above and beyond to ensure any issues we have had with the home that they are addressed. We have however had a work order placed for 4 months now for stains appearing in our granite as well as electrical concerns with a few of our outlets blowing the circuit breaker. The electrician has called us and has not been very willing to work around our Work schedule and the granite has not been replaced as we have been told there are other additional processes that need to be done to eliminate the stain before the granite is replaced. This stain ...
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Get written documentation on EVERYTHING
- Michael C.
- Verified HomeBuyer
- March 18, 2020
- Dupont, WA
We are enjoying our home. My issues: kitchen stove should be upgraded, same with dishwasher. We would have preferred to upgrade and pay the difference. Buying a package deal is a first for us and the last. We upgraded several items after moving in and that is such a waste when you tear out new materials. Our selected items when we signed our purchase papers where changed without the option to have the original selected items. Phil, the onsite manager, was great. Jorge is very responsive to our needs for repairs. Your sales agent did not meet our personal satisfaction on several ...
Total Score 4
Quality 4
Trustworthiness 2
Value 4
Responsiveness 4
Lennar is just OK
- Glenn E.
- Verified HomeBuyer
- March 17, 2020
- Cumming, GA
We did not have any real issues with the purchase of our lennar home. We did get to monitor the entire construction from vacant lot to a finished home. The workmanship is not very good and time over quality is their MO. We have had minor issues after moving in and Lennar took care of them
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Not the best value for the money.
- William A.
- Verified HomeBuyer
- February 26, 2020
- Winter Springs, FL
Lennar is very responsive prior to closing, after closing I have discovered many issues with the house and the response has been slow. The quality and workmanship is not the best and the HOA management company, employed and controlled by Lennar, is very picky and intrusive.
Lennar responded:
Hi William, thank you for sharing your feedback with us. We are sorry to hear about these issues. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
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