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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21741 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21741 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

No issues, except for the Mortgage company

  • Tari R.
  • Verified HomeBuyer
  • June 27, 2023
  • Henderson, NV

No issues, except for the Mortgage company, worst I have ever dealt with

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Hassel free lending process

  • Robert W.
  • Verified HomeBuyer
  • June 27, 2023
  • Conway, SC

This was such an easy process. Of course I was prepared for almost any problem that could come up in the mortgage process. As far as the building process goes, it was smooth and my Lennar homebuying rep was in constant communication and responded quickly to our questions. I would highly recommend Lennar to my friends and family.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The home buying process was straightforward

  • Stanford H.
  • Verified HomeBuyer
  • June 27, 2023
  • Indio, CA

The home buying process was made easy to understand with the great team at lennar.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

LOTS OF ISSUES.

  • Lawrence L.
  • Verified HomeBuyer
  • June 27, 2023
  • Myrtle Beach, SC

Buying the home was easy , I DID NOT expect to have SO MANY issues with a NEW home.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 3

Smooth process

  • Donald D.
  • Verified HomeBuyer
  • June 27, 2023
  • Summerville, SC

Very pleased and highly recommend neighborhood

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sahil was helpful but later became unresponsive after closing

  • ANZ L.
  • Verified HomeBuyer
  • June 26, 2023
  • Fort Worth, TX

Great experience and flexibility till closing. No response after closing and did not return calls multiple times

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Wonderful buying process - overall it was great

  • Sandeep P.
  • Verified HomeBuyer
  • June 26, 2023
  • Spring City, PA

Our overall buying experience was great. Products is good quality but we expected few things could have been better in home. But I understand Lennar excluded them to save some money. We wished they are included like security and lights here and there to complete the experience. However, there are few people who made this process much smoother. Terri from sales and Esso from building manager team are really awesome and provided exceptional service. Even customer service team like Nina did great job in addressing any issues as soon as possible whenever we had any questions. Great team ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

owner

  • Manuel S.
  • Verified HomeBuyer
  • June 26, 2023
  • Davenport, FL

its been 2 months since my closing, i have tried numerous times talking with paul lacy construction manager regarding the paint all over my driveway they haven't replaced them to this day , getting ready to hire my attourney

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Attitude

  • Joo H.
  • Verified HomeBuyer
  • June 25, 2023
  • Pilot Point, TX

Some person has bad attitude while going to closing process.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Fine.

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2023
  • Wesley Chapel, FL

Our experience was fine. Our sales rep started out really accessible and helpful but became impossible to reach as time went on and as he became tired of our outreach. The home is what it is, but we had no illusions. Most of it is fine, although we wish we had been able to make personalizations (would have been happy to have paid for them) for our new construction home… especially since it took longer to finish than initially planned. We’ve found a lot of places where the builder tried to save money and where subcontractors cut covers, but we expected that. We also have reason to believe that ...

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 2

Would not recommend - stressful

  • Derek L.
  • Verified HomeBuyer
  • June 24, 2023
  • San Antonio, TX

From being promised the wrong interest rate to having the closing date moved (not to mention several times) on the day of because of negligence from a laborer on sight. I would not recommend working with this specific San Antonio branch. The communication within Lennar was clearly poor and made the experience excruciating.

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Rude

  • Alice W.
  • Verified HomeBuyer
  • June 24, 2023
  • Crandall, TX

0 0 0 0 0

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Our sales rep, mortgage finance agent and closer were wonderful and responsive to work with.

  • Mary R.
  • Verified HomeBuyer
  • June 24, 2023
  • Naples, FL

We were highly impressed with the quality of building materials in our new home and with the beautiful landscape plantings.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Horrible experience. Would never consider a Lennar home again

  • Gregory S.
  • Verified HomeBuyer
  • June 23, 2023
  • Hardeeville, SC

Horrible experience. Would never consider buying a Lennar home again

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great with one frustration

  • William H.
  • Verified HomeBuyer
  • June 23, 2023
  • Rockford, MN

Everything from purchasing the house and moving in has been great. I am very frustrated over the planning and execution of getting a driveway landscape irrigation and sod. It is very frustrating watching people that moved in a month after us get all of that stuff done while we are still sitting with a dirt yard. It has been planned twice and it has been moved twice and we were told that it was going to happen minus any inclement weather, but 85 and sunny does not seem like inclement weather to me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

happy with new home quality

  • Anonymous
  • Verified HomeBuyer
  • June 23, 2023
  • Portage, IN

happy with new home quality

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Brian’s response to common issues has been dismal at best

  • Aditya P.
  • Verified HomeBuyer
  • June 23, 2023
  • South Elgin, IL

The landscaping was started later even after the weather was clear and sunny Landscaping put less flowers into our yard than the house across my house 2311 southwind. The only plausible justification is to appease new homeowners and not listen to the current homeowners. Lastly, I have been told “you don’t know if the lawn is getting water by seeing it dry since it was installed”. Landscapping missed putting the additional Sprinklers and you can see with your naked eyes that entire patch of lawn is dry Please put more consistent flowers like the house across 2311 southwind and put an ...

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 5

It was a great experience all the way around. Lennar folks have been responsive. It was great working with Kevin and Shana. Closing was painless.

  • Karl P.
  • Verified HomeBuyer
  • June 23, 2023
  • New Caney, TX

I really like how Lennar works with home buyers. Lennar provides the full service, one stop shop when it comes to the purchase of a new home. All services work together to ensure a great home buying experience. I would highly recommend Lennar over other home builders in the area.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Low build quality, good service upto sales, average customer support

  • Anonymous
  • Verified HomeBuyer
  • June 22, 2023
  • Fort Myers, FL

The experience up to the point of sale was good. Build quality was average at best and poor in several areas - electrical sockets were not flush to the wall with a visible gap, corners overlapped and no effort to fix, broken counter top slab was still used and too late to fix, AC filter was shoved incorrectly causing issues. Customer service post sale was poor to average - you can raise tickets but no way to follow up or even know what ticket was submitted(if you raised many), they ask to sign off with just a request number with no clue on what it refers too, no ETA on fixes, no way to ...

Total Score 4


Quality 3

Trustworthiness 2

Responsiveness 3

Underwhelmed

  • Anonymous
  • Verified HomeBuyer
  • June 22, 2023
  • Indianapolis, IN

The specialist I was assigned with this property is very poor with his follow up process. I would reach out multiple times and needed to involve my realtor to get a response. I am also disappointed is some of the workmanship of the property: every door has paint missing on the edge due to only a thin layer being sprayed, patio boards are uneven and appears hastily assembled, and there is a 1/16th inch cut tile in above my stove due to not measuring the tile correctly which gives a cheap appearance. For the amount paid I was hoping for better finishing work with the property.

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Lower quality

  • Steven M.
  • Verified HomeBuyer
  • June 22, 2023
  • Land O' Lakes, FL

Somewhat lower quality and missing features compared to the one year old home we just sold. Sales person Navida was wonderful and very helpful. Negatives that stick out are the cheaper doors and windows, interior paint on carpet, doors, and light switches. Also, dead sod in the backyard. In addition, the delayed opening of the clubhouse and reclaimed water for irrigation are irritating. These are issues that will be addressed when we return in the fall. We love the look of our home location and of the community.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Good sales representatives Bad constuction/waranty workers

  • David C.
  • Verified HomeBuyer
  • June 22, 2023
  • New Braunfels, TX

The salesmen were very helpful and walked us through everything we needed to know. When it came time for the walkthrough there were a few things that were promised to be fixed that never got done before we moved in. We have brought it up through email text and call for the past 2 months and still have had no one come by to fix the simple things they missed.

Total Score 3


Quality 1

Trustworthiness 4

Responsiveness 1

Villa Villa Villa

  • Jeanine K.
  • Verified HomeBuyer
  • June 22, 2023
  • White Plains, MD

Lennar staff is very attentive to my needs and concerns. Professional and outspoken in excellence.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent

  • Anonymous
  • Verified HomeBuyer
  • June 22, 2023
  • Fort Worth, TX

Make a good inspection when buying

Total Score 4


Quality 5

Trustworthiness 3

Responsiveness 5

Promises made … promises not kept

  • Kelly W.
  • Verified HomeBuyer
  • June 22, 2023
  • Carmel, IN

It would have been nice had someone told us before we bought here that 85% of the development were investors. Would have looked somewhere else for sure.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

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