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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 20377 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

20377 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Suggestions

  • Bradley M.
  • Verified HomeBuyer
  • November 21, 2019
  • Fulshear, TX

My wife and I are enjoying our new home. After 6 months of living in it there are a number of things that could have been done better during the construction phase to lower the amount of repair tickets we have opened. Installing damaged trim for example could have been noticed up front. Door frames not square for another. Sometimes doing it right the first time lowers your overall expenses. The service after the fact by our customer service rep has been fantastic. The energy efficiency of the home through the hot summer months was better than expected. I would consider building another ...

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 5

Quality builder

  • Mike C.
  • Verified HomeBuyer
  • November 19, 2019
  • St John, IN

Many give Lennar a bad wrap. In my opinion, they offer a good product at a competitive price and have been very responsive.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Good experience

  • Amy B.
  • Verified HomeBuyer
  • November 19, 2019
  • Leander, TX

Overall good experience. No issues.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Lennar builds a great home!

  • Kristopher M.
  • Verified HomeBuyer
  • November 07, 2019
  • Cumming, GA

Very happy with the home we purchased! No major issues and if any issue raised we were always taken care of.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Overall we love our home.

  • Stacey A.
  • Verified HomeBuyer
  • October 15, 2019
  • Haslet, TX

Overall we love our home.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Lennar

  • Veronica O.
  • Verified HomeBuyer
  • October 03, 2019
  • Homestead, FL

Paint and last touches needs to improve

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Lennar - Nice home; alot of repairs needed to be done; Lennar was responsive;

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2019
  • Durham, NC

Nice home; alot of repairs needed to be done; Lennar was responsive; they always tried the cheap way first but when that didn't work they always fixed it correctly.

Lennar responded:
Thank you for sharing your comments about your home. We are sorry to hear about the issues you described. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - Willingness to assist.

  • Titus A.
  • Verified HomeBuyer
  • October 02, 2019
  • Kyle, TX

Willingness to assist.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Good quality, good value

  • Robert M.
  • Verified HomeBuyer
  • October 01, 2019
  • Fort Myers, FL

Response to repairs a bit slow. Sales office excellent.

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 3

Our first home.

  • Udip S.
  • Verified HomeBuyer
  • October 01, 2019
  • Mooresville, NC

I love floor plan of my home.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Onsite Builder - Superb Customer Care!

  • Anonymous
  • Verified HomeBuyer
  • October 01, 2019
  • Durham, NC

Onsite Builder - Superb Customer Care!

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

All good

  • Vijay B.
  • Verified HomeBuyer
  • September 26, 2019
  • Rancho Cordova, CA

Great

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Overall Happy New Homeowner

  • Sherri P.
  • Verified HomeBuyer
  • September 26, 2019
  • Folsom, CA

The sales team, design center and construction mangers in addition to Chris that handles the warranty are excellent and appreciate any questions or feedback we have. The quality of the materials/workmanship from the drywall company was below par. So many mistakes and problems with them after I closed.

Lennar responded:
Hi Sherri, thank you for sharing your comments about your home. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Delany Cove

  • Melissa K.
  • Verified HomeBuyer
  • September 24, 2019
  • La Marque, TX

I have had to have a bunch of stuff fixed or replaced since I moved in. They build these houses at a pretty good clip but a one year warranty should give all homeowners plenty of time to have any issues addressed. But Lennar is very responsive to these issues and they do follow-up in a timely matter. I hope all of the Construction Managers working at Lennar are as good as the one I had the good luck to be associated with. Andre is impeccable, friendly and knowledgeable. My customer care person also has done a good job. I do not regret my decision to purchase a Lennar home.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

First time buyer

  • Anonymous
  • Verified HomeBuyer
  • September 24, 2019
  • Richmond, TX

Definitely recommend financing and purchasing from Lennar.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

My experience with purchasing a house with Lennar

  • Curtis M.
  • Verified HomeBuyer
  • September 24, 2019
  • Jacksonville, FL

Put yourself in your best financial health, as to having the most control over your purchasing experience, i.e., credit score, income to debt ratio. This may sound like obvious advice, but I cannot emphasize this enough. Side note, inquire with the HOA about any personal things you intend to do on your property. I've had a nightmare.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Disgusting moth like bugs

  • Jon N.
  • Verified HomeBuyer
  • September 24, 2019
  • Phoenix, AZ

Bugs, bugs, bugs! We love our NexGen house except for the bugs. We've had 3 different exterminators out to try and get rid of them. I don't know what to do! I'm thinking we might just sell! I don't know how much clearer I can be! Not being vague at all!!!

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Warranty work.

  • John C.
  • Verified HomeBuyer
  • September 24, 2019
  • Castle Pines, CO

We love our Lennar home and our little neighborhood. Responsiveness on warranty work is a real problem. They are slow to respond and I have had to contact them multiple times on the same issues. I was also told that some of the things that were faulty was built to Lennar standards, which I find hard to believe.

Lennar responded:
Hi John, thank you for sharing your comments about your home. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 3

Rob the builder

  • Richard L.
  • Verified HomeBuyer
  • September 24, 2019
  • Dickinson, TX

This is our first new home buying experience and it was smooth and pleasant mainly because of Rob our builder. He held our hands and guided us through the whole experience. I think if he weren’t involved it probably wouldn’t have been nearly as pleasurable and fun. He is still instrumental in getting any of the warranty repairs taken care of.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Nice home with a few caveats

  • Anonymous
  • Verified HomeBuyer
  • September 24, 2019
  • Noblesville, IN

In general the home seems to be well-built, and Lennar was responsive with issues our inspector found prior to closing. The house seems to be well insulated and reasonably efficient. The garages are deceivingly small and are not very wide or will allow a full-sized truck to be parked inside (too short). The driveways are also very narrow at around 12' wide - several folks have had contractors widen their driveways after purchase. There are minor workmanship issues around the house such as walls that aren't square, trim that isn't square, troweled joints in the sidewalks that aren't ...

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Nice experience

  • Anonymous
  • Verified HomeBuyer
  • September 24, 2019
  • Rosemount, MN

The whole process was pretty simple. Some workmanship issues with some common sense items being overlooked.

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 4

Overall: Good

  • James P.
  • Verified HomeBuyer
  • September 24, 2019
  • Riverview, FL

Lennar employees were professional. Especially John, he was always helping me out and my neighbors on Rose Petal Street. The only thing I don't like is the fact that is they built off another neighborhood, so most people close to Twin Creeks come to our neighborhood pool. A gated community would of made this place better .

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Overall, Lennar builds a quality home.

  • Joseph L.
  • Verified HomeBuyer
  • September 24, 2019
  • Estero, FL

Brad, our sales rep was excellent. The project manager, Jason, was equally helpful. Sherri has been superb in her responsiveness and follow-up with issues.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - Good product overall.

  • Troy C.
  • Verified HomeBuyer
  • September 24, 2019
  • Victoria, MN

Good product overall. Details can be overlooked.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

Landscaping needs help

  • Bradley M.
  • Verified HomeBuyer
  • September 24, 2019
  • Saint Augustine, FL

Tiffany from Lennar is awesome. It’s a shame she doesn’t do landscaping, because that’s why lennar gets 4 stars.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

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