Lennar Reviews

Lennar is only builder that provides option “Everything included” for their new houses. We really love this great idea and comfortable for home buyers when searching for new home. The service responsiveess is very good. However, the workmanship is not good.

It’s been a roller coaster ride since we first sat down with the Lennar sales person. Lots of attitude, miscommunication, and mistakes. It wasn’t until we contacted the Lennar Division President that we got some real answers and satisfaction. Our first customer service “after the sale” person was lame. We didn’t get a day of possession celebration or gift and he told us that the foundation and walls being out of square was “normal” and that’s how Lennar builds homes. We were told to feel fortunate that we didn’t have some of the problems that other Lennar buyers were experiencing. Our latest customer service person echoed these sentiments, but he’s definitely more responsive and reliable. The Lennar Mortgage and Title people were awful in the beginning, but we ended up with a terrific team of professionals helping us. The sad reality is that Lennar is no better nor worse than Toll Brothers, DR Horton or any of the larger tract development companies. ... More

Could have been thought better than just following the blue print

Overall happiness with the new home. Some issues, minor, but we're resolved quickly.

Lennar employees are very friendly and they answered all my questions. What I love the most is having one bedroom in the first floor and the upgrades in the house. Thank You Lennar!

Great Experience with the sales team

Sales were great! Community Superintendent is very very good and attentive. However our punch list is very slow to get done. Part of that list is the pool company installing an old mainframe box while all other houses got the new ones. Handling the punch list with a purpose should be the priority.

Really happy with the fact that everything was included. Anthony from construction is response, friendly and true professional. Premium materials were not premium at all.

The individuals we worked with were great, but the quality of some of the materials for the price paid were below expectations. Since most of this was done through subcontractors, and given the region we live in, it is understandable that this was the case. This can be very subjective though given our move from a well priced area of the country to the PNW that is heavily overpriced for, in my opinion, no real good reason.

Good people to work with… decent home…but low end appliances…cheaper grade carpet….wall paint could be nicer…Not accustomed to subdivision where all the homes are relatively identical. Rate it 7 / 10

The sale was a breeze but the receptivity of the project manager was negative. my back yard was missing sod and the rational provided by the project manger was very disappointing if not ridiculous!

Great house. Well designed with many desirable features. Finishing details were lacking. I believe if this house was not built during the pandemic the finishing touches would have been much better.

Have been very good with most problems, still have one inspection problem not fixed.

Customer service is not good

So far, so good! I’m looking forward to many years of happiness in my new Lennar home.

I had a great experience with the Lennar Team. The agents were very knowledgeable, professional and patient. All transactions were done in a timely matter without any complications.

We love our home and the process was relatively easy. Unfortunately they do not invest in their post closing customer care enough because getting small things corrected quickly turns into a frustrating back and forth

I was told the Community Activities Center would be ready to open in late 2021 and would be like National, I now hear they may not be identical and the opening has now been moved to the 3rd quarter of 2022. That's a big miss

I. Have some problems and waiting for help getting things fixt

Advertised as LUXURY and has many deluxe features but the flooring and painting were substandard. Some of the woodwork was sloppy. If you buy a Lennar home, be picky and note EVERY flaw on your walk through. Look behind every door, look for paint drips/runs. Our laminate flooring pops and creaks. We asked for repairs which were incomplete and made one area worse than before. I will be requesting additional repairs. Driveway terribly too narrow for two cars forcing us to spend additional time and money plus permission from HOA to widen.

Great price for the all inclusive concept.

Overall the experience with every rep was and has been great! Any time we need or needed assistance they would be there for us. However, I will say even though we purchased a lot of the higher end upgrades the install of them was very messy ie. Paint issues every where around the house, as if it was rushed, and so that was disappointing.

constructor was horrible,, no experience

Title company and Champion Windows are difficult to work with.

I would like other buyers to know that Lennar uses cheap labor, and that a lot of the work done on these houses will have to be redone. Please call me I can give examples. The journeyman workers to cheap labor ratio is really low so what the buyers are getting is not journeyman quality work. On the other hand, Cadence spends their advertising dollars making this place to be so great. Don’t get me wrong, I really like the recreation center, & everything that goes alone with that, but the quality of this home is not there. I had one of your construction folks tell me that “ it’s just a track home, you can’t expect great quality.” Just a track home? Buyers are paying a lot of money for “just a track home.” Don’t get me wrong I don’t need to be negative, but the truth doesn’t lie, and if you take these reviews seriously you know that what I’m saying is true and you should make some serious changes in the labor you hire, and that is more journeyman in every trade. Would that bump your costs higher? Yes indeed, but buyers can expect quality craftsmanship. ... More