Lennar Reviews

Make sure everything promised is completed. Warranty work should be submitted asap

I put a Warranty request 2 weeks ago NO response!

unfortunately not all the holes needed to hang the hurricane shutters were not drilled. wirering for "smart house" didn't match what AT&T require wirering for microwave oven was not connected concrete mix used in garage and front porch crumbles easily

Never came out to put plug in sprinklers or replace dead shrubs from installing driveway.

The quality of the workmanship and materials is wanting.

I really am disappointed that I moved in, in March and don't have a lawn yet. People in the townhouses and other houses who moved in after me have lawns ahead of me. People in townhouses don't care about lawns. I hired and paid a lawn edging company and was told final grade would be done on my property last week. We are all waiting.

Be prepared to "be on your own" , as I was told after I had moved in, papers signed, and asking questions about some very confusing things ( wi-fi, what and where certain things are, including instructions). Good thing this isn't my first house. But, I am in a "learning mode" with special circumstances. I would buy it again, because of the people you "meet" thru the process, which was smooth and painless. No regrets. And survived the "earthquake" with absolutely no damage. The only thing I would change is making the garage bigger and insulate it. Most of the locks, and dead bolts were not installed properly. Read the solar agreement carefully! The last power outage, there was NO power available for "backup". I think that should change, to be true solar energy efficient. ... More

Wasn’t too happy with the original sales rep Viet. Took a long time to get things back to us which caused delays in our build. This also pushed us back at the design studio which then we couldn’t pick the exterior colors due to other homes next to us getting there before due to the delay. Wasn’t thrilled about spending over over $400,000 on a new home and not being able to get the brick and siding we wanted. Our new salesman Joe helped move things along but the damage was already done by viet. We also had a flood in our basement not more then a few weeks aafter we moved in due to the pit not being cleaned out property ( we did have it cleaned but lost a lot of personal items that were never recovered) ... More

Don,t close until all the defects have been addressed.

I was expecting better quality from Lennard, but they use lower quality of materials, specially the cabinets and closets. I would suggest to reconsider and use higher quality. Just in the first month I had some problems with shower heads, running water on the tub, flicking mater bedroom recessed lights, and kitchen counter top on the big island. still have some problems, fortunately working in progress.

Buying the house was great but after the fact, hasnt been as good as a thought. Job was done very poorly and still to this day, my house is not completed. Workorders take forever to be submitted and contractor takes forever for the appointments to be made. Then, Lennar gets bought out by Century Homes. Not too happy with what’s going on.

Maybe some contractors had to much work and hurried this house. The drywall and paint work are not up to par.

make sure you get everything in writing

Love our new villa. Four months and still no answer on how to clean the stucco off sliding glass door tracks. Seven homeowners unhappy with same problem. Hope this gets a response. Super still trying to find an answer. Should have been fixed immediately.

Generally everything went well before we moved in. Well, there were issues along the way, but Lennar responded appropriately to them. Lennar told us the internet will be available by Fision provider the day of closing. We were happy about that. We thought if Fision does not work for us, we can change it to At&t right? No, WRONG. Now we have problem with Fision. Called HOA office. HOA office told us we can change it but still we have to pay for Fision too because Lennar has contract with them. What? That is the biggest betray from Lennar. How they can do this to people. This is America. America is America because consumers have options. Now we don't. (I do not know the term of the contract yet. But here I am asking Lennar do not do that again.) ... More

This is not my first time buying a house with a national builder. I feel the quality of the drywall work in my house was sub-par. Inside corners are not smooth and appear to be a rushed job. There is a giant crack in the ceiling from the middle of the living room to the island. I understand house move and shift but I am hoping this gets fixed at some point. There was also a large chunk of concrete missing from the front porch. This was fixed by just slapping some fill in it which does not look great. Also over time will probably chip out. The builder should have had the porch replaced. I am not a fan of the white trim and cabinets. The quality of the cabinets seem rather cheap considering the price point of the house. I also know that even if we would have done a "dirt sale" we still would not have had a different option in trim/cabinets. I don't understand why a towel ring was not provided in the main bath upstairs and in the owners suite. It would be nice to have those provided and installed as part of the overall package. It would also be useful to have a storage cabinet or larger vanity in the master bath. A ceiling fan would also be very useful in the laundry room as there is no air movement in there and it becomes very hot and stuff which will lead to mold done the road. The overall experience of buying the house went smoothly. Or builders team was knowledgeable and helpful and I understand that some of the items above our out of their control. ... More

The money at least we can have floors that can be washed meaning to be able to use water

Jordan and Seth both were kind and patient with us. Bring seniors we are not very tech savvy and both of them helped us in that regard. On the construction side, this is the worst paint and grout job I’ve ever seen. I was expecting builder grade paint but the manner in which was applied is awful. When we went to pick up the keys to our home we met Richard, customer care, who said he would be by in a few days. That was the last we saw of him.

Responsiveness to issue... The telephone that I RECEIVED WAS not the right phone to report my issue.. To request or report my sliding door is not smooth or easy to open and lock the Sliding door.. For your information IStill need correct number to report of any issue concerning the Home.. Thank you..

I recently purchased an apartment with Lennar and overall, the experience was positive. The process went smoothly, and I appreciate the professionalism of the team during the transaction. However, I do want to mention one concern. I referred a friend, Sherry, who also purchased a property through Lennar. While I was happy to receive the referral commission, unfortunately, it was issued under the wrong company name. Despite a few emails requesting a correction, the matter is still pending. I understand that mistakes happen, but I would appreciate a little more follow-up and support to resolve this properly. I truly hope Lennar continues to take good care of its customers, as the overall experience deserves to be fully positive. ... More

There is poor material quality.

Workmanship can be sloppy. Pay attention to the details. Confirm what you are told in the selling process. If the development isn't completed take a look at the plans. Lennar seems more concerned with maximizing the number of houses built in a development and not so much about the development of a "community". How do you advertise a "dog park" but have no thought to install dog waste stations? Lol. Hence you will have a dog waste issue on your property. The appliances included are good. The cabinets, flooring, countertops and fixtures were also good. Ceiling lighting is questionable. (Hanging pendent lights may not align with the counter.) Bathroom showers, tubs and flooring just okay. It's a basic starter home. Would I purchase another Lennar Home? No. ... More

Going from a custom build where I got to pick every last detail, to this type of a build where I get no choices was hard. We knew what model we wanted, we knew what development we wanted but after that we really didn’t get any choices. Colors, what lot, front patio or not and the timeline; there are zero choices. Also on paper the development looks great. But once you’re in you’ll find the garages are barely big enough for your car, let alone extra space for storage. A full size truck does not fit on the driveway without blocking the sidewalk, so everyone parks at least one car on the street. The street is now so full emergency vehicles can not get down the roads. Then they plant trees, right in front of stop signs. How the city approved this design is mind blowing to me. ... More

Concrete work is subpar, and the tolerance for Lennar's acceptance is unacceptable. Finance bounce is a game. The broker can't read the tax return and treats the customer like trash because of the bounce. Lennar should do something about it. I lost $10000, maybe the loan officer didn't like my accent.

The sales person I was assigned to work with was not good at all. He wouldn’t respond to any of my questions. He would communicate only when something was needed on the lennar side and he would pressure me when he needed something. His boss was equally unresponsive and unreliable so I didn’t really know who to turn to. We are not local and now after the purchase we need some support and its not clear who to go to for questions etc. While the property is very nice my experience with the hudson team has really not been great