
Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18965 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Lennar - Wish they wouldn’t take so long fixing things, so i won’t be
- Anonymous
- Verified HomeBuyer
- March 24, 2020
- Dickinson, TX
Wish they wouldn’t take so long fixing things, so i won’t be a bother
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Concerns
- Shelby B.
- Verified HomeBuyer
- March 24, 2020
- Calimesa, CA
We understand that Don is a busy man and he has gone above and beyond to ensure any issues we have had with the home that they are addressed. We have however had a work order placed for 4 months now for stains appearing in our granite as well as electrical concerns with a few of our outlets blowing the circuit breaker. The electrician has called us and has not been very willing to work around our Work schedule and the granite has not been replaced as we have been told there are other additional processes that need to be done to eliminate the stain before the granite is replaced. This stain ...
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Get written documentation on EVERYTHING
- Michael C.
- Verified HomeBuyer
- March 18, 2020
- Dupont, WA
We are enjoying our home. My issues: kitchen stove should be upgraded, same with dishwasher. We would have preferred to upgrade and pay the difference. Buying a package deal is a first for us and the last. We upgraded several items after moving in and that is such a waste when you tear out new materials. Our selected items when we signed our purchase papers where changed without the option to have the original selected items. Phil, the onsite manager, was great. Jorge is very responsive to our needs for repairs. Your sales agent did not meet our personal satisfaction on several ...
Total Score 4
Quality 4
Trustworthiness 2
Value 4
Responsiveness 4
Lennar is just OK
- Glenn E.
- Verified HomeBuyer
- March 17, 2020
- Cumming, GA
We did not have any real issues with the purchase of our lennar home. We did get to monitor the entire construction from vacant lot to a finished home. The workmanship is not very good and time over quality is their MO. We have had minor issues after moving in and Lennar took care of them
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Not the best value for the money.
- William A.
- Verified HomeBuyer
- February 26, 2020
- Winter Springs, FL
Lennar is very responsive prior to closing, after closing I have discovered many issues with the house and the response has been slow. The quality and workmanship is not the best and the HOA management company, employed and controlled by Lennar, is very picky and intrusive.
Lennar responded:
Hi William, thank you for sharing your feedback with us. We are sorry to hear about these issues. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
I expected a little more attention for the Price I paid
- Steven P.
- Verified HomeBuyer
- February 26, 2020
- North Myrtle Beach, SC
Don't expect the quality of the work better than the norm.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
First time home buyer/va loan
- David R.
- Verified HomeBuyer
- February 26, 2020
- Sun City Center, FL
While the sales contact I worked with did seem like a used car dealer, he did stay late to get the sale. Lennar hasbeen caught with their hands in the cookie jar a few times. Lennar owns Eagle Mortgage and Eagle Mortgage owns the appraisal company. This allows them to get to closing quickly, which is very nice for the buyer. It also makes it very easy for lennar to put loan packages together that it shouldn't. I am lucky, most of the process was easy and efficient. It's not the best build quality in the final touches, but it is a solid house.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
New home build
- Anonymous
- Verified HomeBuyer
- February 26, 2020
- Charlotte, NC
Lennar responds quickly to any issues, however their resolution process is poor. These are not high quality homes, however they are priced appropriately for the product quality.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
A little above average
- Anonymous
- Verified HomeBuyer
- November 23, 2019
- Lake Wylie, SC
The home is above average in construction but there are a number of things that need to be fixed. The construction appears to have been rushed and a number of items still need to be done even though it has been a few months since closing. Trees that were promised to be replaced by the agent haven't been replaced. We were told it was too hot to replace them this past summer, but no effort has been made to replace them since summer. Always get things in writing, even though I didn't do thst.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Sales vs Construction
- Anonymous
- Verified HomeBuyer
- September 24, 2019
- Orlando, FL
The sales process was painful. I lived out of town and responses were poor. There was no flexibility during purchasing phase. The construction manager “Henry” was phenomenal and provided answers where he could. He insured all of my concerns were addressed and directed me to the appropriate person if it was out of his jurisdiction.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
My Home Purchase
- Anonymous
- Verified HomeBuyer
- July 30, 2019
- Crosby, TX
They did make the home buying process very easy. It seems as if they push and push to get you approved, then drag their feet. Other than that, overall experience was not bad.
Total Score 4
Quality 4
Trustworthiness 3
Value 3
Responsiveness 4
Lennar - Would be very thorough with walk through.
- Katie B.
- Verified HomeBuyer
- July 24, 2019
- Charleston, SC
Would be very thorough with walk through.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Good people with Lennar, but not the best quality of work done by outside contractors.
- Lynette A.
- Verified HomeBuyer
- July 21, 2019
- Waconia, MN
When a person purchases a new house, you would expect the work to be of better quality. These contractors are supposed to be professionals and do better jobs than myself. We shouldn't have to have painters come back, sidewalks fixed, plumbing fixed, fixtures replaced, garage siding repaired all within the first 2 months. The CM was awesome! He was very willing to get people back in and make the repairs. We passed our 60 day mark, so no more CM helping us. The current customer care rep has been good so far and brought contractors back to make repairs. With the price one pays, I would expect ...
Total Score 4
Quality 2
Trustworthiness 4
Value 3
Responsiveness 5
No surprises here
- Daniel S.
- Verified HomeBuyer
- July 17, 2019
- Riverview, FL
Over all I’m satisfied with my new home. I knew going in what to expect. Lower end fixtures and appliances, drywall work definitely not the best but about what I expected from a track home. People at lennar very helpful but slow to respond to minor issues. Never did get my garage keys and bathroom exhaust fan never has worked.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Mixed Review
- Anonymous
- Verified HomeBuyer
- July 16, 2019
- Visalia, CA
This was my second Lennar home in five years. However, the quality of materials and workmanship has significantly declined compared to my previous Lennar home. Lennar homes are beautiful and space is planned out well. Buying process was easy and not complicated.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Lennar - Pluses and Minuses
- Wilbert C.
- Verified HomeBuyer
- July 10, 2019
- Thornton, CO
Make sure as a new buyer you are present for the final walkthrough and customer orientation. Purchasing our home from out of town meant we missed both and were behind the eight ball from the start. Quality seems pretty good, workmanship and cleanup left something to be desired. Follow-up for warranty issues needs to be improved.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
Great design, great location, very good finishing material, but poor workmanship and responsiveness
- Luiz F.
- Verified HomeBuyer
- July 09, 2019
- Kennesaw, GA
I really like the house I bought from Lennar. Location is top notch. Finishing material is also very good. My experience with the sales team was also very good. Some finishing work is poor. Responsiveness is also poor. I have place a complain on a couple of electrical issues and never got anyone coming to fix them (or even to see what were my issues). Also my driveway, that was just done, is already showing holes on the concrete. Painting is bad.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
Overall it’s a good home
- Michael P.
- Verified HomeBuyer
- July 03, 2019
- Arvada, CO
Disappointed in a few areas that you shouldn’t have to deal with in a new home. Still working to get many things fixed. Overall we love the home just not to thrilled about some of the issues we still have to fix on a brand new home.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
Great Home... minor flaws... poor property grading/
- John K.
- Verified HomeBuyer
- June 27, 2019
- Durham, NC
I absolutely love my home and have enjoyed working with Chad Aycock and John Faircloth. Matt from customer care has been helpful too. My main issue has been with my property. The yard was poorly graded and the yards are not 100% sodded. This is causing erosion on the back part of my property. The poor drainage was causing a lot of standing water on my property and it took a few months for it to be fixed. The issue has been addressed and a French drain was put in. It looked great at first but the dirt is starting to settle and you sink down into the ground where they dug the trench... the ...
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Great house, just watch the follow through
- Anonymous
- Verified HomeBuyer
- June 10, 2019
- Noblesville, IN
They will build you a nice house, just make sure you get everything in writing and even then be prepared to either wait or have to go back and forth about it. They don't always do what they say they will do. I would avoid closing on a house in the winter as all the spring things they say they will comeback and do have not happened. And finally, I would suggest you just get the full sod package because if you don't you will regret what they do instead.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Nice house
- Michael D.
- Verified HomeBuyer
- October 15, 2025
- Corpus Christi, TX
Enjoying the new house. No issues with the house so far. No contact from the sales team after signing papers. They disappeared. Wish they gave more information about building materials such as type of paint and flooring. Will be tough to match when fixing touch ups.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
Everyone at the closing Table got paid but me
- Coleia T.
- Verified HomeBuyer
- October 15, 2025
- Parrish, FL
I had money coming back that I desperately needed instead im in my new home struggling. I was told up to the day I closed I was getting money back...instead I had tor fork out money. IT is sad that I had fork out money after being told I was fine and that I would get My deposit at closing....now I'm behind on everything and just moving in. I barely got my lights on in my name. I'm still very sad and disappointed this situation has really put me into a bind. I now may be late on my 1st House pmt due to this set back caused by YOU guys. My closing was moved 4 times extended by you guys because ...
Total Score 4
Quality 4
Trustworthiness 4
Value 1
Responsiveness 4
Happy but problems
- Leticia A.
- Verified HomeBuyer
- September 17, 2025
- Floresville, TX
My overall experience was great! I had some really great people helping me through the process. I did have a few issues with the house once I moved in. Dishwasher not working and roof leaking in light fixture in the bathroom. Roof was taken care of quickly. Going on 2 months and dishwasher is still not working.
Total Score 4
Quality 3
Trustworthiness 3
Value 5
Responsiveness 2
My first house
- Lou A.
- Verified HomeBuyer
- September 17, 2025
- Childersburg, AL
The buying experience was easy enough but not very personable I was handed a folder with the Deed and keys and that was it. Gavin has been very helpful in getting the minor problems fixed. The only problem that has not been fixed is the address problem which I hope will be fixed soon.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 3
It was fine
- Maria S.
- Verified HomeBuyer
- September 16, 2025
- Port Saint Lucie, FL
Lauren & Gina were the best people throughout the purchase. Still waiting on things they were going to complete that were pending from the second walkthrough tape was never removed. Waited 4 days for the money back after I was told that in 24 hours I was going to receive it. I purchased 2 houses in less than 2 years . Any way after all that…I love my house.
Total Score 4
Quality 3
Trustworthiness 3
Value 5
Responsiveness 2
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