Lennar Reviews

WAY WAY WAY too many emails & surveys

LiZ was good. Timely and professional. Ben was our builder and i had to manage the project at end to get water meter hooked up and finally het is to closing. Delays at end cost us 1.25% higher interest rate which will wind up costing us thousands of dollars. Could give me answers about water hookup delays, so i had to go to water dept and get things moving

Home Buying with Lennar was good, their sales agents were always there when required. Since i was not a localite to the place i bought i had to rely on Lennar sales agents for my home. There are few things that could have been done better when it comes to materials and the way the appliances are put in, also since it was my first home i expected the sales agent to explain what are the postivies atleast to me to make sure i am not missing anything in my home.

The sale rep & loan part was great 5 stars. The problem comes in with walkthrough and after closing with issues. I suggest you record the walkthrough and catch everything cause everything isn’t written down they say on I can fix it now and will tell you that outlet works on finial walkthrough but it doesn’t and you call New home rep and never get response

For the most part a good experience and a good house. Overall things are nice and well completed. The wood used to build the fence and porch area is awful and alreadyfalling apart, they left the basement very messy and I've been trying to get an unpainted part outside fixed since our walk through, it's been over a month and a half and I've been completely ignored multiple times and it's still not done. Otherwise we really like our home and are glad to be in it.

Lennar is a great option for anybody looking for a starter home with good amenities. However, the quality of work is pretty mediocre and requires frequent fixes and patch work.

The mortgage process was smooth. We have had some issues with the home. Lennar has been responsive. I feel if the contractors did the job right from the beginning we wouldn’t of had these issues. Biggest complaint is I had a leak in my roof, not acceptable in a brand new home. Also had a nail thru my cable in the media box for the fios connection. A chip in my shower floor. Caulking was sloppy in the bathroom. A rose bush was missing. I feel the workers are rushed to get the work done.

They take the whole experience of buying a New Home to a level of take it as is. At first i was so impressed until it came to work on the details, Attention to details is not on the list. Ive moved about a month and 1/2 and there is still unpainted spot outside the house with bent gutters covers. Just make sure you get everything corrected; otherwise prepared to hear a lot of “we don’t cover that … , that’s owner’s responsibility”. This is what you get when the work is unsupervised. Gave 4 * in overall since Finance, and sales people overall were awesome thru this period of buying.

I like where I live now, but the workmanship is horrible. It’s taken forever to the job done correctly. They rush you into closing with 9 pages of work that has to be done .

Pros : timely updates on construction Everything included and connected features like security , ring etc is good Closed on time Cons : Need to improve on finishing, cosmetic part as well like flush crown moldings , give dimmer switches in kitchen , living room

My experience was good, until the lack of construction keys control resulted in a Burglary of my new house. Caution, upon closing ensure your keys are recalibrated to cancel all others. However the overall experience was positive. Good staffing and responsive to assistance in purchasing. Excellent noteworthy support from Natasha, Chris, Yolanda, Miranda, and inclosing MyKayla,

Purchasing a new home from Lennar was a very easy experience. My new home is beautiful. Once I moved into my new house, I found so many problems. I have had light fixtures falling out on the ceiling, the paint on the doors coming off, a cabinet door falling off, and many other problems. I do have to give Lennar credit for addressing these problems. If you have a problem, you report it to Lennar through a website. It is like filling out a ticket for your problem. You then schedule a virtual visit. Then the problem is addressed. Yes, this is a way to track the problems you have but it is a tedious process. Lennar does fix the problems but it takes so much time to get them fixed. I wish I could just report it to my Lennar consultant and let them handle it. Even though I have found so many issues with my new house, I love the home and where I live. ... More

Not the best at following up. There are a few outstanding issues. A representative has been out. Someone was supposed to return the following week for repairs n such. We haven't heard anything. We've been here 3 months. Overall, I absolutely love the area and our new home.

Prices were severely inflated and the quality of materials is not great for the price paid.

The process of buying our home was easy and we were well informed along the way. Once in the home there were a few items that need fixing or touch up. Our expectations can be that we want perfection immediately but reality is that there will always be imperfections, however new is really nice!

Need to finish some of the work.

Our seles coordinator, Julie, was great, she made syre we were comfortable with the entire process. But after we moved in, we noticed that some of our neighbors who got the keys later than us were given better service and welcome "gifts". Whereas, we only receive a tote bag with the keys only. We also noticed they hired windows cleaning service when our neighbors get the keys, but our windows exterior were not cleaned when we move in.

Overall service was decent, price on the property is more than what it should be

The home looks good, but 2 weeks after the close of escrow the toilet of masters bedroom that has been clogged during construction erupted and poop was was all over our toilet, shower and bathroom. Though Lennar manager responded on time but we were displaced for 2 weeks. We were promised compensation, we left message for the person who was supposed to compensate us he ignored our call and Lennar never call us. It was such a disappointing experience.

The warranty service is poor and so much of process even for the small fix.

Over it is ok experience to work with Lennar, the final walk through by construction manager and customer care rep, they are not that knowledgeable any question asked it is pretty much "i think so " and "i am not sure " answers.

Great experience getting a home right away and approved. However, the Fridgeaire fridge started leaking at the bottom the week we moved in. We placed a couple tickets in to have it looked at & no response from Lennar about fixing the issue or replacing our brand new fridge. Lennar said it’s a known issue that the fridge’s ice machines leak.

House was not totally complete for closing. It has been two months and we are still trying to get uncomplete items taken care of. These are not warranty issues these are items that were not completed during construction.

We have a lot of issues in different areas including electric and flooring issues, currently are in getting repair but takes too long since report is done to got an response

Sales: Bobbi, the sales agent I worked with was excellent and knowledgable. Warranty: Heather and the virtual warranty team seem to be proactive with reported items, although several that were reported over the last two months don't have appointments scheduled and other trades scheduled their appoinments quickly. Some warranty repairs were not made properly, very disappointing. Lennar needs to hire another pool company to make the warranty repairs and charge back to Holiday Pools since they aren't interested in repairing my pool/spa issues.