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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18728 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

18728 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Response to fixing issues that were found has taken months. Customer representatives have changed and we have to start all over.

  • Michael W.
  • Verified HomeBuyer
  • July 09, 2019
  • Reno, NV

Don,t close until all the defects have been addressed.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Great price, but lower quality materials.

  • Anonymous
  • Verified HomeBuyer
  • July 09, 2019
  • Irvine, CA

I was expecting better quality from Lennard, but they use lower quality of materials, specially the cabinets and closets. I would suggest to reconsider and use higher quality. Just in the first month I had some problems with shower heads, running water on the tub, flicking mater bedroom recessed lights, and kitchen counter top on the big island. still have some problems, fortunately working in progress.

Total Score 4


Quality 2

Trustworthiness 4

Value 4

Responsiveness 3

Good as a lender

  • Luis O.
  • Verified HomeBuyer
  • July 09, 2019
  • Saint Cloud, FL

Buying the house was great but after the fact, hasnt been as good as a thought. Job was done very poorly and still to this day, my house is not completed. Workorders take forever to be submitted and contractor takes forever for the appointments to be made. Then, Lennar gets bought out by Century Homes. Not too happy with what’s going on.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 2

Workmanship

  • James H.
  • Verified HomeBuyer
  • July 09, 2019
  • Ponte Vedra, FL

Maybe some contractors had to much work and hurried this house. The drywall and paint work are not up to par.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

the inside of the house was fine-issue here and there-but we moved in in February and promises that the landscaping and grass would get done in order and we were some of the last

  • Anonymous
  • Verified HomeBuyer
  • July 02, 2019
  • St John, IN

make sure you get everything in writing

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 2

Disappointing

  • Joanne D.
  • Verified HomeBuyer
  • June 25, 2019
  • Clermont, FL

Love our new villa. Four months and still no answer on how to clean the stucco off sliding glass door tracks. Seven homeowners unhappy with same problem. Hope this gets a response. Super still trying to find an answer. Should have been fixed immediately.

Lennar responded:
Hi Joanne, thank you for your comments. We are glad you love your new villa. Please send a message to us at corporatecustomercare@lennar.com with any outstanding concerns and we will follow-up for you. – Lennar Customer Care

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 1

corrections

  • Anonymous
  • Verified HomeBuyer
  • September 10, 2025
  • Titusville, NJ

home is fine, quality is pretty good. Not putting in toilet paper holders, towel racks, seems cheap. They should do that. When you spend $500,000 on a property , this should be in. Issue with the floor in the kitchen and with my bathroom floor by the shower as well. Waiting for them to get back to me to fix. I have been waiting.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

Things need to be done

  • Marta L.
  • Verified HomeBuyer
  • September 02, 2025
  • Punta Gorda, FL

Purchased home, had the walk thru. Things were needing repairs before we moved in. Was told place would be cleaned and things fixed. 2 things still not done. A back screen door latch was damaged and repaired 2 times. I made the comment of replacing latch. Was not done. I have to pay with latch just to use it to exit lanai. One time I exited the lanai I had to go around to the house for to get in. The next item is I was told the place works be cleaned. It looked clean awe walked in. After cleaning floors myself the are staying on the tiles through out the condo. I still want that looked at.

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 2

Home buying experience

  • Leslie S.
  • Verified HomeBuyer
  • September 02, 2025
  • Woodburn, OR

Overall, my home buying experience was great — the process itself went smoothly, and I felt well-supported throughout the purchase. However, once I moved in, I started noticing several flaws in the house that weren't obvious during the initial walkthroughs. It's clear now that certain shortcuts were taken during construction or finishing, which is disappointing given the price point of the home. Another issue is that I was not provided with the HOA rules at closing. This has caused some confusion after moving in, as I’ve had to learn about restrictions and requirements after the fact, which ...

Total Score 4


Quality 3

Trustworthiness 4

Value 2

Responsiveness 3

Experience of new home purchase

  • Clive S.
  • Verified HomeBuyer
  • August 26, 2025
  • Albany, OR

At the time of purchase everything went smoothly. However, at one time when it looked like our home in southern Oregon was not going to sell, we had thought we would have to cancel the purchase order. Instead of someone from Lennar contacting us to discuss possible options that could secure the house, no one contacted us. The refrigerator and sink are of mediocre quality for the price of the property. It was not an option to have outlets on the island. After moving in there were nails under the carpet, near the door thresholds. After several requests to fix the issues, the response was: ...

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Disclose issue.

  • Anonymous
  • Verified HomeBuyer
  • August 10, 2025
  • Princeton, TX

Generally everything went well before we moved in. Well, there were issues along the way, but Lennar responded appropriately to them. Lennar told us the internet will be available by Fision provider the day of closing. We were happy about that. We thought if Fision does not work for us, we can change it to At&t right? No, WRONG. Now we have problem with Fision. Called HOA office. HOA office told us we can change it but still we have to pay for Fision too because Lennar has contract with them. What? That is the biggest betray from Lennar. How they can do this to people. This is ...

Total Score 4


Quality 4

Trustworthiness 2

Value 3

Responsiveness 3

Home buying experience

  • Nathan B.
  • Verified HomeBuyer
  • July 16, 2025
  • Waconia, MN

This is not my first time buying a house with a national builder. I feel the quality of the drywall work in my house was sub-par. Inside corners are not smooth and appear to be a rushed job. There is a giant crack in the ceiling from the middle of the living room to the island. I understand house move and shift but I am hoping this gets fixed at some point. There was also a large chunk of concrete missing from the front porch. This was fixed by just slapping some fill in it which does not look great. Also over time will probably chip out. The builder should have had the porch replaced. I ...

Total Score 4


Quality 2

Trustworthiness 4

Value 2

Responsiveness 4

Dov

  • Dov M.
  • Verified HomeBuyer
  • June 22, 2025
  • Monroe Township, NJ

The money at least we can have floors that can be washed meaning to be able to use water

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

The good, bad, and the ugly

  • Linda P.
  • Verified HomeBuyer
  • May 14, 2025
  • Fort Worth, TX

Jordan and Seth both were kind and patient with us. Bring seniors we are not very tech savvy and both of them helped us in that regard. On the construction side, this is the worst paint and grout job I’ve ever seen. I was expecting builder grade paint but the manner in which was applied is awful. When we went to pick up the keys to our home we met Richard, customer care, who said he would be by in a few days. That was the last we saw of him.

Total Score 4


Quality 2

Trustworthiness 3

Value 4

Responsiveness 3

Nestor

  • Nestor A.
  • Verified HomeBuyer
  • May 07, 2025
  • Camarillo, CA

Responsiveness to issue... The telephone that I RECEIVED WAS not the right phone to report my issue.. To request or report my sliding door is not smooth or easy to open and lock the Sliding door.. For your information IStill need correct number to report of any issue concerning the Home.. Thank you..

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Sherry client

  • Luz Amparo H.
  • Verified HomeBuyer
  • April 25, 2025
  • Ave Maria, FL

I recently purchased an apartment with Lennar and overall, the experience was positive. The process went smoothly, and I appreciate the professionalism of the team during the transaction. However, I do want to mention one concern. I referred a friend, Sherry, who also purchased a property through Lennar. While I was happy to receive the referral commission, unfortunately, it was issued under the wrong company name. Despite a few emails requesting a correction, the matter is still pending. I understand that mistakes happen, but I would appreciate a little more follow-up and support to ...

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Ms

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2025
  • Elizabeth, CO

There is poor material quality.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Research

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2025
  • Bridgeport, PA

Workmanship can be sloppy. Pay attention to the details. Confirm what you are told in the selling process. If the development isn't completed take a look at the plans. Lennar seems more concerned with maximizing the number of houses built in a development and not so much about the development of a "community". How do you advertise a "dog park" but have no thought to install dog waste stations? Lol. Hence you will have a dog waste issue on your property. The appliances included are good. The cabinets, flooring, countertops and fixtures were also good. Ceiling lighting is questionable. ...

Total Score 4


Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

It was okay.

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2025
  • Kissimmee, FL

Going from a custom build where I got to pick every last detail, to this type of a build where I get no choices was hard. We knew what model we wanted, we knew what development we wanted but after that we really didn’t get any choices. Colors, what lot, front patio or not and the timeline; there are zero choices. Also on paper the development looks great. But once you’re in you’ll find the garages are barely big enough for your car, let alone extra space for storage. A full size truck does not fit on the driveway without blocking the sidewalk, so everyone parks at least one car on ...

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Builder is not bad, but finance company was awful cost me to loose $10000 incentive.

  • Jamal B.
  • Verified HomeBuyer
  • April 02, 2025
  • Raleigh, NC

Concrete work is subpar, and the tolerance for Lennar's acceptance is unacceptable. Finance bounce is a game. The broker can't read the tax return and treats the customer like trash because of the bounce. Lennar should do something about it. I lost $10000, maybe the loan officer didn't like my accent.

Total Score 4


Quality 4

Trustworthiness 2

Value 4

Responsiveness 2

Team not responsive

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2025
  • San Diego, CA

The sales person I was assigned to work with was not good at all. He wouldn’t respond to any of my questions. He would communicate only when something was needed on the lennar side and he would pressure me when he needed something. His boss was equally unresponsive and unreliable so I didn’t really know who to turn to. We are not local and now after the purchase we need some support and its not clear who to go to for questions etc. While the property is very nice my experience with the hudson team has really not been great

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 1

Some what is not good

  • Srinivasarao V.
  • Verified HomeBuyer
  • February 18, 2025
  • Little Elm, TX

Warranty service team is very bad with my experience

Total Score 4


Quality 3

Trustworthiness 3

Value 5

Responsiveness 1

Gate FOBS

  • Terry M.
  • Verified HomeBuyer
  • February 12, 2025
  • Canton, GA

I was given two gate fobs about a week after I closed on my property and they do not work. Three different requests have been made to rectify this problem and I still haven’t heard back from the current HOA manager. The far gate remains open 24//7 but I would like to have this problem rectified as soon as possible. Also my name is not on the gate directory! Why is this when I closed on 12/20? Please follow up with these issues.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 1

Beautiful

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2025
  • Williamsburg, VA

Beautiful but could use improvements on quality.

Total Score 4


Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

Wonderful Sales Agent

  • Mitchell B.
  • Verified HomeBuyer
  • January 23, 2025
  • North Fort Myers, FL

We love our new home. The homes that Lennar build are beautiful. The sales agent Iolando was above and beyond great! She was so informative and so helpful. We would have passed on our purchase if it was not for her. The only negative experience thus far is that the building manager will not respond to communication about concerns dealing with minor fixes. Hopefully, he will soon.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 1

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