Lennar Reviews

Jamie was very helpful, informative, responsive and pleasant to deal with!

Quality is not met and not satisfied the customer needs

A lot of things could have been done with more care.

Experience was great. Quality workmanship and materials were awesome! But refrigerator's water and ice dispenser was not fully operational and I cant get them to replace it. The warranty contact was not helpful at all, no trouble call ticket provided and it seems like nothing has happened.

Day of closing home was not ready, all the issues get transferred to Home Warranty, it takes a long time and you buy a new home with things damaged or not finished and now you have to take care of it, make the calls then wait for a video call, then take time off work. I expected to have my home ready but sadly it was not, promised things were going to get done before we came back from our closing and it was not done. The people that work for Lennar are very nice but they are overwhelmed and over worked.

Communication from Lennar was excellent all the time. Sales contact Jeff was excellent. Very poor quality on house finishes compare to previous new homes I bought.

Given high material prices and the very strong demand from home buyers for new homes in Lakewood National, it is my belief Lennar cut corners when possible with respect to quality. The perceived pressure placed on the staff/workers to rush the process to close exacerbates the warranty work necessary afterwards. Interior paint quality and workmanship has been my biggest issue. However a missing smart lock for the front door, a thermostat (per the Honeywell help desk) that isn’t programmable to your phone, a missing kick plate for the dishwasher, and an expensive door that must be replaced because the glass insert was hastily installed, and an electrical outlet that was wired incorrectly are other examples. The construction manager worked diligently to resolve a significant punch list the week leading up to closing. Plus he personally made sure other issues were resolved after closing. So far, the warranty work representatives have been attentive, responsive and friendly. ... More

Overall experience is good; sells person and team are very responsive; some final assembling jobs could be improved. Most of designs are nice; inside of kitchen cabinets should have all pulled out drawers. Aldo wish have more spaces/storage in laundry room.

For the most part, we are very happy with our Lennar home. We feel it was well built and we love our kitchen appliances. Our biggest disappointment is with the flooring. We were required to choose engineered wood, with only 3 color options. The floor had a bad spot when we moved in and has yet to be resolved. We have no children or pets, yet already have numerous scratches and nicks. It’s very disappointing. The other thing that I found surprising is that they didn’t put a mirror in the powder room and we had to install our own towel bars in the bathrooms. It makes us wonder in what other ways were costs cut that are not so obvious- I guess time will tell. ... More

Quality of materials used for the houses vary too much from one unit to the other and unfortunately your unit might be the one always getting the lowest quality of all.

the closing was delayed 3 times but I don't know if it was because of the bjilder

Overall wasn’t a bad experience buying the house 3 months of delays which is the times right now with all of the delays with materials. The fit and finish (the minor details) in my house were not the greatest I had to fix some things myself and few other things still not done. With how much I paid for this house I expect better.

We still haven’t received all the items in this “move in ready” home. It’s been nearly 60 days and we still don’t have the advertised (and paid for). We’ve contacted the local Lennar reps several times over the past month and still haven’t received the fridge or an alternate solution to the problem. It’s an issue that would prevent me from ever considering another Lennar home or recommending one to a friend/colleague.

This is our second Lennar home. We will continue to buy Lennar products if they continue to produce the same product.

My Lennar dream home turned into a nightmare. Drain lines backed up into the house . Had to have them cleaned out 3 times in the first month. Electrical plug-ins and light switches are in the wrong place on the walls. Cabinet doors installed wrong. Stove is unlevel. I could go on and on but I'm running out of room to write.

Our realtor was fantastic and was the best part of the experience. She sent us pictures and kept us updated throughout the process. However the attention to detail was not as fantastic. Paint on the tiles, appliances not hooked up, missing ceiling fan because they just “forgot “ to install and no bath mirrors. I definitely think more attention to detail is important. They did correct the issues we had over the first 3 weeks it just takes a lot of phone calls and time.

On my delivery MJ was keen on communication and timely responses for needed repairs.

Purchasing was easy enough, challenge with the walkthrough and follow up on outstanding items. Punch Lindt was extensive and I am still working through getting it taken care of. Spending a lot of time to make sure it gets completed and need to constantly follow up.

Lennar is more interested in quantity not quality. To many repairs had to be done after final walk thru. Other repairs having to take place after moving in.

My biggest complaint was being told if our loan closings was late we would have to pay a fee per day being late. Lennar was however not held to the same standard when delays occurred. Especially during Covid that needs to be amended

Marc keep me updated weekly. That was very important when it came to planning my move. The only thing Lennar could improve on is presenting a gift at closing. For example a bottle of wine and two glasses to say thank you and welcome to your new home. All homes I have purchased new provided a welcome gift. The apartment I stayed in gave a nice welcome gift.

Cannot opt out of very cheap appliances. Had to get rid of appliances before installing up graded appliances. Can’t make any changes, not even to add an electrical outlet.

We had a good experience with Lennar. The overall quality is as per the price you pay. It will be good if they can allow little bit of customizations. Their overall response to the issues is good.

Overall good product built, maintained, and sold by good people. Promised repairs take a long time to complete. We’re quite happy to be here.

the goal is to finish the homes so the buyers can move in, but the outside is an issue when the have to come back to pave the garage space the steps not finish to even have guest over, I understand this all comes at a later day but 2 months is a little unexpected , not sure if there waiting to finish the other homes so they can do this all at once , which is not fair to the buyers who already closed on there home