Lennar Reviews

Pros: Lennar has great houses to offer. I'm satisfied with their design and abundant features. Cons: Lennar's purchasing process is not as streamlined as other competitors. Their departments and affiliated agencies do not seem to be in close communication. I had to make extra effort contacting them to push things forward. I was anticipating to be instructed at every step of the process so I would know exactly what's next. This did not happen. I hope Lennar, as the number 2 builder in the country, would spend more effort to work out an tightly orchestrated workflow for buyers, and guide the buyers at each step. More usefully, if the construction manager/sales can work together and provide construction updates with photos, text, email, that would be even better. There were also some problems with the appliances before/after closing. It took a while to get those issues addressed. After closing, Lennar would not help with appliances, and instead they referred us to the manufacturer. But all the issues we had were all caused by the poor installation quality. So, bring your own home inspector on the walk-through day to save troubles after closing. Summary: I would buy again from Lennar due to its great design. I hope the above mentioned improvements can be done to make customers even more satisfied. ... More

Love walking in my house. The view outside my glass sliding door is enchanting. I see water. Trees, and sometimes birds.

The experience dealing with Lennar was very good, soup to nuts, but everyone feels overworked. This means things were not always smooth, but once focused all good. Workmanship from the trades was a big concern. the trades are hurting, so not sure what Lennar could do to help that.

Good experiences,but purchase prices are more higher

Good Builder to work with. Some issues with the home at signing but they are fairly timely with there response to issues. Be warned the interim HOA board set up prior to being handed over to the community are terrible, non-responsive and flexible with the needs of the initial homeowners who move in during during development construction phase.

The house was great but workmanship is poor specially in Sheetrock and painting. Hopefully they look into it and make it better.

In the initial part of the experience, Julie was great and helpful. We were able to select the floor plan and model we wanted in a time frame that worked for us. In the middle/financing part, we became exhausted. We completed the loan application by the first of the year, and the house was originally set to close the last of February. The loan team waited until February to start reaching out about missing documents and application discrepancies. Then they moved up the closing date to mid-February, made us feel rushed but like we would be fine to close, and then sent us several mixed signaled about whether we would even be able to close at all. After several rounds of applications and emails and DocuSign-ing, we closed in early March. I felt like the loan team assigned to us did a good job of trying to help, but the whole process turned me off from buying a house with Lennar again. Why would you wait so long to start such a process, move up the closing date, and pressure homebuyers to make so many changes? The whole loan thing left a sour taste in my mouth. Now that we are moved in, I’m happy with the house. The neighborhood is beautiful. The house is solid. We’ve only experienced a few minor issues as we’ve moved it. Repairs take a while to schedule, but they do get addressed eventually. ... More

I really need to wait and see how the yard comes out before I can make a real recommendation. Still need some things inside done and outside

Overall it was a good experience. I liked the model immediately. Having built houses before, I was somewhat disappointed with the interior paint job and the choice of carpet. There were other examples of a careless job. The flooring could prove to be problematic. The word that comes to mind is "rushed" because this is such a large development and people are buying houses quickly. I wish that I had been able to give input and change some things. I feel very comfortable in the house and will make changes after I have lived here longer.

Look at all walls for nail heads sticking out of drywall. Check Bathroom tile workmanship. Look for warped cabinet doors, bulging carpet, etc. we like our home but some areas of workmanship are very shoddy and looks as if completed carelessly. we cannot comment on outside due to areas not complete due to weather.

Since day one sales representative was great and the whole process was fast track. After closing Lennar Customer service was very attentive to complete a few pending item. Lennar Customer service need to do a better coordination with their contractors to complete work orders on time during warranty period.

Overall Lennar is better then most builders in the area. The houses are solid as I was fortunate enough to watch my house be built living down the street in another Tortuga Home. Dealing with mortgage people was a challenge just getting the math correct on their end. Dealing with the Salesman, Construction Manager and Warranty Manager were easy as they always responded in a timely manner. Getting things fixed after the sale, for the most part, was in a timely manner. Construction site is filthy (with non construction material) as workers do not pick up after themselves which intern blows all over your new property. All in all we are happy with our decision to choose Lennar. ... More

The work progressed more slowly than was promised. Our finish date was first set at 9/30/21, and we did not close until 2/28/22. There was a great deal of expense we incurred as a result of those delays (storage fees, rental fees, etc) and Lennar has thus far not addressed compensating us for almost $25,000 in added expenses to us. That was very disappointing.

Builder rushes to get houses completed. Many items were missed in the house and still waiting 2 months for items to get replaced and/or installed. Construction workers are slobs & don't care if they dump garbage everywhere or block your home.

The finishing was done in hurry. Many issues submitted as maintenance for new house is bad. We have to spend much time on this which is unfortunate

We have had issues. Our foundation has sink spots so they are having to pull up our floor and pour concrete. Drywall work is also done poorly. I haven’t been too happy with how poorly some of the work was done. We had our own inspection done and are still waiting on some of the items to be fixed. We closed late Feb.

A big reason we chose to purchase a new home rather than an existing was because there's typically less competition. We weren't able to make a quick decision on an existing house before other offers were made and accepted, but with this new home from Lennar, we were able to avoid that and had time to think about this purchase and visit the model we were planning on buying. Working with our Lennar contacts (Rick and Chad) have been great, they're very knowledgeable and answer any and all questions. Even after the sale, I don't feel like we've been left in the wind, they're still very responsive. There are some minor details with the workmanship I wish could be better, mainly the nail holes in all the trim are visible, but that's the standard quality they offer. The carpet padding isn't as soft as I'd prefer, and we'd have chosen different kitchen appliances if we were buying them, the dishwasher feel cheap and the fridge isn't ideal. Other than those small items, it's great. Overall value is hard to judge, I feel that we did overpay, but not by an amount I'm uncomfortable with. Existing houses come with some extra's that aren't included, such as a deck, gutters, water softener, shades/blinds, none of which were included. I like to think of myself as a DIY guy, mostly because I'm too cheap to pay someone else to do something for me that I can do, and also that I do enjoy doing it, so deciding to buy a new home was a weird decision to come to, but I don't regret it. ... More

I think a lot of finishing touches were neither finished or touched up ~

Overall assessment of our experience is just Fair. Below is the explanation. Delivered product supposed to be an exact replica of what's in the Model Home. Disappointingly what you see is Not really what you get. Builder must own the right to modify, because they do. Several delivered features do not replicate those in the Model as they were supposed to (per SC). Master shower layout, flooring, cabinetry, and others to name a few. Communication with builder/construction superintendent literally Non-existent. 'Take what you get' approach. Oh.... and better be grateful. Also noticed some subs trying to cut corners. But again, take what you you get bc it's the Covid era. ... More

Overall experience was good. Follow up builder repairs prior to move in were slow. Still waiting for island repair 2 months later

Keep buyers informed every week or so on the progress of your new home build.

It would be beneficial for a Representative of the HOA to be involved in the Purchasing process to provide valuable Information to buyers regarding HOA rules and regulations re: front and back yard landscaping etc. I am finding it challenging to adhere to all the regulations for Installing landscaping. It would be helpful to provide some HOA Approved Business Referrals to members for an easier transition. Thank you.

Overall, the process was relatively easy. There was a month delay in our closing date due to supply chain issues out of Lennar's hands. I was disappointed that we were not able to pick out any options in this home as the builder decided what options they were putting in and that could not be changed. Complaints: it would be nice to be able to have the builder move closet shelving up or down to accommodate more shelves but they would not vary from their 'plan'. Also, the hot water takes FOREVER to get hot in not just our home but everyone else's in the community, even with a tankless heater. The builder offered no help with this. ... More

Responsiveness to issues were dealt with quickly thanks to rob

Overall good experience. Delayed in construction made us accrue unexpected and additional cost that we were not expecting to pay. Price of house was higher than comparable properties in other developments. However, team has been very responsive and helpful to any issues after moving in.