
Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18728 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Need better finishing workers .
- Rose U.
- Verified HomeBuyer
- July 18, 2023
- Port Charlotte, FL
Susan gets all the work done for us. She has been Great! Lennar constuction should have had all these issues done before we moved in. Been here 7 weeks and still getting problems resolved.
Total Score 4
Quality 1
Trustworthiness 2
Value 4
Responsiveness 5
Good home, poor service
- Anonymous
- Verified HomeBuyer
- July 11, 2023
- Blaine, MN
It's a great home. I love everything about it. I have been disappointed with the amount of service requests I have had to put in - this is a new build, I would have thought these minor details would have been taken care of.
Total Score 4
Quality 4
Trustworthiness 3
Value 3
Responsiveness 2
Happy with the buying process and happy with the house too
- Arun K.
- Verified HomeBuyer
- July 11, 2023
- Carmel, IN
I believe some of the basic reviews were missed by review team. Even after identifying several issues during the walkthrough, some of them had not been fixed appropriate. Otherwise, entire sales process was fantastic.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Mr
- David Maitland W.
- Verified HomeBuyer
- July 05, 2023
- Clovis, CA
everything. was good up to the point of commencing. payment of my mortgage where my mortgage servicer is actually. a debt collection. agency wow. Just purchased the property had to be calling 5days in a row to make payment only to be introduced to a debt collector ?
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
All was ok I think. Lots of money for a few hassles to begin with
- Brian Z.
- Verified HomeBuyer
- June 27, 2023
- Otsego, MN
Again, lots of money to come in to a home with a few flaws. Boss Man Contractor Jeff was awesome
Total Score 4
Quality 3
Trustworthiness 4
Value 2
Responsiveness 3
Quality of work
- Nancy P.
- Verified HomeBuyer
- June 27, 2023
- Land O' Lakes, FL
I love my villa but very disappointed in the quality of work. To get things fixed takes forever I would say make sure you check every thing in your place before you sign on the dotted line.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Turnberry home great features but needs better workmanship
- Anonymous
- Verified HomeBuyer
- June 21, 2023
- Commerce City, CO
We loved the process of buying our home and the smart home features. However some of the craftmanship and materials ie doors and cabinetry are poor or super basic The paint is already scratched off on some of the doors and the bottoms looked warped wood. We will go through the processs and hopefully the ticket system works.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
New home owner - Dellrose
- Michelle B.
- Verified HomeBuyer
- May 02, 2023
- Hockley, TX
The overall purchasing experience was pleasant. Our consultant was wonderful and helpful. Our customer care representative is great, always helpful and knowledgeable. However, our loan officer was terrible, non responsive or helpful. Our paint is already peeling so the quality is not great. We’ve received information in our closing docs that we’re now being told they will not honor so that’s disappointing. We do love our home and the community so that’s a plus.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Floorplans are very nice, workmanship is so-so
- Gurman C.
- Verified HomeBuyer
- April 18, 2023
- Morris Plains, NJ
They rush the building and closing process, so there are many imperfections that need to be taken care of after. They are very busy, so it takes a long time to get everything up to par. Good floorplans and thought, so-so work especially for "luxury". We are happy overall, but not over the top elated.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
It was ok, rushed through closing with many outstanding unfinished items
- Anonymous
- Verified HomeBuyer
- April 18, 2023
- Morrison, CO
Closing was rushed through with many items unfinished. We had to constantly call for follow ups. It was an ok experience
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 2
Workmanship
- Anonymous
- Verified HomeBuyer
- April 12, 2023
- Osseo, MN
Trim, doors, paint are all subpar quality… very surprising for the amount one pays for these homes. Structure well built.
Total Score 4
Quality 2
Trustworthiness 4
Value 3
Responsiveness 3
Lorraine lakes
- Kevin D.
- Verified HomeBuyer
- April 11, 2023
- Lakewood Ranch, FL
Overall pretty good experience. Fairly responsive to small issues. The only negative is that it was super late after the sale process that I was advised that the extended lanai was no longer offered. Was a big selling point for us.
Total Score 4
Quality 4
Trustworthiness 3
Value 2
Responsiveness 3
Ther was some flosses in some areas of the house that we brought to attention to the builder and they responded promptly to correct the matter.
- Antonio M.
- Verified HomeBuyer
- March 22, 2023
- San Antonio, TX
We must have looked at least 13 house ,new and used, to find what we wanted as far as roomy, large yard and we picked one at Lennar Silos community . Even though they are not high standard quality built homes we loved the floor plan. We are happy with our selection.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Wrong information
- Pradeep K.
- Verified HomeBuyer
- March 07, 2023
- Princeton, TX
Some of the items were missing post closing which were part of plan. When I raised request each team is pointing to others. No one communicated that these items were not part of the house I purchased, but as per them it’s a known issue for some houses.
Total Score 4
Quality 4
Trustworthiness 2
Value 4
Responsiveness 2
Thought it was going to be great.
- Mark G.
- Verified HomeBuyer
- March 06, 2023
- Brownsburg, IN
The employees are great. Kind and helpful. Debra made the purchase experience easy and Josh was very attentive regarding quality issues. Unfortunately, the subs and contractors are NOT GOOD. Our electric was poorly done and the quality of the garage door is unspeakable. We have had cascades of water pouring down the inside and the vendor says it’s NOT covered. Additionally, if we caulk the windows it voids whatever warrantee there it! Very disappointed.
Total Score 4
Quality 1
Trustworthiness 4
Value 3
Responsiveness 4
New Lennar Home
- Anonymous
- Verified HomeBuyer
- February 21, 2023
- Durham, NC
Nice home only would have preferred to add custom touches.
Total Score 4
Quality 3
Trustworthiness 4
Value 2
Responsiveness 3
Home buying experience was good in regards to mortgage. But we had/have lots of issues after we moved in and is still pending.
- Swapna P.
- Verified HomeBuyer
- February 21, 2023
- Bartow, FL
Home buying experience was good in regards to mortgage. But we had/have lots of issues after we moved in and is still pending.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 2
Process could have been better
- Ronald J.
- Verified HomeBuyer
- January 24, 2023
- Saint Cloud, FL
This is our second time purchasing a new home and I have to say this process was a little more difficult. The lack of communication was the biggest issue for me. We were giving three different completion dates. And now that we are all moved in there are still things that need to be fixed inside the home. Everyday we're finding something that was not complete. I will say these are beautiful homes but you can tell they cut corners on certain things in the home. For instances there are no real towel racks in either of the bathrooms. The shower door does not close all the way. Our refrigerator ...
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
A lot of unfinished jobs
- Elizabeth S.
- Verified HomeBuyer
- January 19, 2023
- Ave Maria, FL
The loan team were diligent and always very willing to help us as well as Jen the sales representative Who answered our calls and questions in a timely manner.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Disappointed
- James G.
- Verified HomeBuyer
- January 17, 2023
- Port Charlotte, FL
Disappointed after traveling all night from out of state Supposedly the house was move in ready. When we arrived at 430 AM …..the house we walked into was filthy! Slept in the garage… in the car. Brought it to the project manager’s attention and he had a cleaning crew come in that morning.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Still waiting on 30 review
- Lori M.
- Verified HomeBuyer
- January 17, 2023
- Lebanon, TN
For the most part things are ok. Small issues have been addressed. However we’ve been here almost 2 months and still not been able to have 30 review. Have reached out and not heard back
Total Score 4
Quality 3
Trustworthiness 2
Value 4
Responsiveness 3
Back Yard Mud Pit
- Ezell M.
- Verified HomeBuyer
- December 27, 2022
- Crandall, TX
We called out that there was water accumulation in the back yard that was not dissipating prior to purchase. It was listed as an exception to close. The water did dissipate some but not completely. This is a huge inconvenience as we have dogs and every time they go outside, when they return, the dogs muddy up the floor. During closing and after closing the Lennar Rep did make contact. We turned off the water sprinklers a week after we purchased house and the mud/water has remained, to this day. I will be contacting the rep after the holidays to see about getting this remediated. In ...
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
excellent support during construction once I closed there is no support or dates when the open issues are going to be resolved I am not sure to whom to talk to which makes me really disappointed.
- Mihai K.
- Verified HomeBuyer
- December 20, 2022
- Naples, FL
excellent support during construction and regular updates once closed no support. Sorry but that's how I feel.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 1
Rich and Jennifer
- The F.
- Verified HomeBuyer
- December 06, 2022
- Sparks, NV
Jennifer was fantastic. Always there to help us. She advocated on our behalf more than once. We had a terrible experience with the dishwasher. It never worked properly and had to finally 6 weeks later be replaced. I felt Rich did not help as much as he should have. I did not want to blow up before I got the result I needed. Customer Care was not very helpful
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 2
Meh
- Tara L.
- Verified HomeBuyer
- December 06, 2022
- Canby, OR
I guess the house is nice. A bit overpriced for the quality of the workmanship. Responsiveness post closing has been very lackluster.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 1
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