Lennar Reviews

The communication was horrible from start to finish. Painters were really bad. I’m a repeat buyer. My experience in Charlotte was awesome however in Hardeeville SC it was really bad. The quality and supervision was not there.

Excited to be living in the Heritage Landing Community. It unfortunately took longer than anticipated as we waited 3 extra months to move into condo. I wish there was more communication from Lennar but we had to keep calling for any information which was frustrating. Once we closed on our home we did not receive any information on anything that came with home. There was no follow up on how we were doing or how they can help. I was very disappointed in their welcoming us to community of which there was none!! We had to go to sales office for keys and that was it! After settling in a bit there were a bunch of issues: dishwasher did not work, dryer vent was closed shut so dryer did not dry and a few other items. On a positive note the issues were handled very well. Warranty department contacted us almost immediately and issues have been taking care of quickly. ... More

My husband and I have been trying to move back to Reno for several years-family issues were keeping it from happening. I'd been looking at this house for 4 years! When the time finally came Laura and Tricia were there to help. Then a death in my family delayed things again and we couldn't get the first house we wanted. But Laura got us into the same floor plan but a couple months down the road for the same price! Everyone was so helpful getting us into this house after so many delays. Thanks Lennar-we love being back in Nevada and being in our new home!

So far my upstairs HVAC system did not initially work properly due to a bad fuse and I current have a large wet spot in my ceiling in the mud room. The paint job throughout the home is poor and I see paint on the carpet throughout my home The basement does not get warm even when the thermostat is set to 76F. The Caulking around toilets and bathtubs is dirty and messy.

I felt like there was a lack of communication between title company and construction manager, and sales person, I was off and left wondering who was going to contact me regarding closing and final walk-through. Title company had me closing before final walk-through.

The whole experience with Lennar has been a nightmare. Dealing with the construction manager and his boss was a horrible experience. On the first walk through we used 2 rolls of blue tape for the discrepancies. Then things went downhill from there! The tile was messed up in both bathrooms shower areas, with a long list of other issues. Then 10 days later, I went back to do the walk through to close on the house and there had not been 1 thing done to correct the issues. There was drywall issues, paint issues, concrete issues, then paint issues on the outside of the house, roof issues, then lawn issues where they had to replace the entire lawn because no one watered the lawn. Then they were wanting me to close on the house with all the issues not being resolved. They had 3 people pressuring me to sign off on the house, which I would not do till all the issues were resolved. Which now after living there I have received a $1,700 water bill, with another $1,100 - $1,400 water bill the following month. All because Lennar hooked my Irrigation System to the main water meter and did not hook it up to the reclaimed water meter. So, the Irrigation system got billed for the water and then the sewage. I had the Zephyrhills water company come out, and he showed me that I have had a reclaim water meter but it was never hooked up to the irrigation system. Now, dealing with the Lennar warranty people are non-responsive to this urgent issue of a $1,700 water bill that even the water company said was Lennar’s responsibility. Lennar people make all these promises and then they never follow through with any commitments. This is the Lennar homes in Abbott Square neighborhood. So, at this point I would NEVER buy another house from Lennar Homes. Buy at your own risk, and inspect and double check everything before you close! ... More

I am so happy I chose to buy my home with lennar they made the transition very easy for me thanks so much

Most materials and products are nice, not typical builder grade. Much of the craftsmanship is also well done. In our house the prep on the millwork was very poor, not the same as in the model homes. Many repair attempts were poorly executed. Unfortunately it is a poor representation of the rest of the house however it is highly visible and runs through the entire home. It’s a shame since our experience from start to finish was mostly very good. Rockstars were Katie in sales and James in lending. Too bad things finished up with Jennifer in cust service, she gets 2 thumbs down. We didn’t see that coming. ... More

Beautiful home. A lot of issues more related to the contractors than the builder

The first wind storm the shingles are flying off the roof. The refrigerator that came with the house has a box cutter gash down the handle two big scratches on the left side on the right side. It doesn’t make ice and it sounds like it’s a car parked outside of my house all night. Lenar says they are not responsible and Frigidaire says they’re not responsible. The house came with ring security system. All of it installed upside down on every door. The window coverings put up very poorly. Someone can see in my bathroom window easily. The garage door has a dent and it does not lock.Sad

During our closing day we walked in on painters touching up spots. The new home experience was completely taken away from us and nothing was done to make it more memorable. Most recently, as we started planing our basement work to finish our basement we realized that the water heater was placed just in a random spot that takes away square footage from the future bedroom. The reps told me because the house came with an unfinished basement the water heater can get placed wherever . It would be nice to have the water heater moved or be compensated for losing square footage.

No quality finished house. Very expensive house for the quality

My husband and I just got into our lovely Lennar home and we are very happy with it and the experience of our purchase! I am a realtor myself and am always watching for issues, discrepancies and follow through....Lennars' home buying process was seamless! We were amazed when after using my favorite home inspection service right before we signed, they said they could find nothing wrong with the house! That was impressive as that rarely happens in my experience. We really enjoyed Jeff, our sales person, Ryan, Lennar's lender and talking with our HOA representee. All were very friendly and helpful! I would highly recommend Lennar Homes! Patrice ... More

Good Fast Gentle Timely Speed

Angela was wonderful and Kurt and Donnie have been so helpful. I've worked for 2 new home builders the last 24 years, and the team if very good as well as the product and finishes.

Good customer service and communication

Do NOT buy from Lennar!

Lennar was very professional and helpful in the home buying process. They walk you through step by step with the process.

Really enjoy the Cypress model home that we purchased. Got a little crazy before closing. Just had to take a deep breath, get closed, and start working on punch list items. List has gotten pretty short after nearly 2 months with only some minor cosmetic items remaining. Construction manager has worked diligently to help us out.

Lots of problem with new builds

Lennar fixed whatever issues I had, but there was a LOT and much of the painting/drywall/finishing issues should have been properly completed in the first place!

Bought a brand new home. A/C already needed fixed. Took 2 weeks to get done and the temperature outside was in the 90s. Also, two months in, we STILL don’t have access to a mail box. Two outlets have stopped working in the kitchen. Solar panels have still not been activated when they said they should be. Overall, disappointed in my overall experience of buying a half a million dollar home.

Lennar needs to better responding to issues post move in. Person in charge of reviewing work completed by the trades need additional training. Many issues that were to be resolved after our move in are still not addressed. Have notified people in the front office, two guys that worked with the walk through and have submitted on line requests.

Of the 3 Builders I have purchased a home from in Florida, Lennar rates the best in all ways.

Two months after closing the punch list is still 20+ items long. Sometimes a tradie stops by to fix a single blue tape flag but at a rate of 2 "fixes" a week this is going to take a long time to get the home I paid for in February. Nobody feels responsible and the field rep didn't call in the first place.