Lennar Reviews

When we have a problem, they call us back immediately my wife and I really enjoy the courtesy and respect with Lennar

Very bad I have no word to explain!!!

From Billy the salesman up to the warranty workers that come out to service my home I have had a great experience.

I had a great experience working with the Lennar team from the sales person (Rosalie to the closing notary person (Taylor). Everyone was professional and very friendly. I was especially impressed with the loan processing team. They processed my loan in such a short period of time, and I was able to close escrow in 3 weeks. Thank you Rosalie, Jerry, Megan, Javi, and Taylor for all of your hard, dedicated work!!!!

Our overall experience was very disappointing. The contractors did very sloppy work. From the paint droppings all over the floor, to uneven handles on every kitchen cabinet, every outlet and switch cover crooked, broken pavers around pool. Uneven lawn with dead sod, irrigation system not approved by HOA. Uneven seam on granite counter top and the cheapest home appliances they could find. Lennar warranty service has only addressed 25% of our complaints and others work orders have been ignored.

Please know when you buy a smart home from them you will be setting up 95% of it without anyone's help from Lennar. They just want you to put down the deposit for your home and once that happens they completely stop trying or caring. I was told by an employee actually that Lennar is cheap. However, I love my house. They did a really good job with it overall, but please don't be fooled by the glamour of your house because nothing is what it seems with them with their rude employees.

Very good experience in my new home

Very bad communication along the sales cycle and home construction.

I would not transfer any funds into escrow account until all the punch list is done. Once you transfer funds they will close on the property, by transferring funds you give them the right to close read your contract closely. there only goal is to meet the closing dates. Then anything that needs to be done goes into warranty work. They have been moving along on the list of things that need to be done most of that is from poor sub contractor work.

First the details of the house could be better. Flat wall paint that shows every touch. does not cost a lot to use a different paint. My walk through was not good. Door frames were horrible and had to be replaced. Flooring was buckled in the living and dinning room. Replaced in several time and still could not get it right. On day of closing I walked the house again. The flooring is two different dye lots now. Not enough time to change it before closing. Tape and texture does not match in enty due to them having to fix it. Overall, I would not purchase a house from Lennar.

The lending and purchasing was terrible. I have other co workers and friends who just gave up and didn’t move here because of the process. I’ve shared this a few times with Lennar and no acknowledgement for your sales team. The home itself and lot is amazing.

Great experience from start to now. Had to call home warranty twice but they fixed the issue right away. Absolutely great company and people and I loveeeeee this home. I am grateful for everyone in the process of getting the house.

Complete nightmare. From finance to HOA to builder response. We will tell all to never buy lennar

James was awesome to work with, answered all my questions and phones calls even on his days off. Very professional service through the whole home buying experience.

The entire friend end process to buying a home with Lennar was a nightmare dealing with Sandra, Amanda and their manager during the process to get approved for a loan. Had to be some of the worst customer service I've ever experienced. Steve Renshaw was the one exception to a breath of fresh air with his knowledge and professionalism. The home itself looked great and the project manager Dan was great to deal with. Upon moving in we've noticed a few more hiccups here and there, but overall satisfied with the home and neighborhood. They respond quickly to necessary repairs or maintenance

Great experience with group of experienced Lennar team. I will recommend them to any potential buyers.

Would not be coerced into closing until house complete with just a few items to clear. We experienced no baseboard, no electric in areas, no glass in shower door, missing door handles. On and on. Too much pressure to get money in the bank for executives.

Jen helped out a lot. She was very pacific in our needs in the companies needs loved working with her. It was a pleasure.

Lennar should work on improving construction quality. Builder’s quality check is a joke. Construction managers waits till the last moment or goes beyond closing of the house to perform the required corrections. As a result - rushed work and multiple iterations are required.

We purchased for our elderly parents so they could be close to a pool and work out area. From what i understand, the pool area will never be complete. How could you sell these condos to people expecting a life style they cannot live. Especially the elderly. The ring had to be replaced and now we find the back door does not lock so they leave it open. i am sure this will not get published.

The floor plan is beautiful but the workmanship is lacking. It is like Lennar dropped every door before putting them in and they rushed on touch ups, using the wrong paint in many cases. They lack attention to detail. They also outsource their work and there doesn’t seem to be much oversight or quality control.

Most of the staff with Lennar is great, however communication skills on the other hand, not so good. I understand things happen, but the lack of communication was absurd. Our home was never cleaned before moving in either. Moving into a dirty home, with an infant, trying to unpack was chaotic. The builder did send the cleaners over about a week later, however when they cleaned they left tiny pieces of metal (from their scrubbers) all over my floor. Blue tape was still left in some places as well. All in all my family and I were just expecting a different outcome. The staff was friendly and helpful, the builder was informative and tried to be corrective as well. Id suggest slowing down, making sure the home is 100%, instead of rushing through just to get it done. Us homeowners can tell the difference! ... More

My new home consultant and construction manager (Patricia and Doug) were extremely helpful during the whole process. They both were exceptional in their service and for that I am very grateful and pleased. However, Lennar's workmanship is lacking and their lack of flexibility in customizing certain items in the home is frustrating and disappointing. Also, some of the materials used in the home are of poor quality. On a brighter note, their Customer Care Service Team is extremely responsive and helpful!

Response to arising issues is poor, new community information in non-existent and the entire area need to be kept cleaner. The home construction workmanship needs extra attention to details for smaller issues that are important. I have several small home fixes that need done and I’m not getting a timely response for a fix?

from the sales person to the closing table; not what is expected lies and excuses... you most love the walkthrough before closing and see items hold by tape... 3 weeks after closing and items weren't fix.