Lennar Reviews

The buying process was fantastic. Working with Lennar mortgage and salesperson was a great experience. However the process was rushed and the build reflects that. On the final walkthrough I did not see a completed house and had to go on faith the remaining items (gutters, weep holes, flooring) would all be addressed having to sign just a few hours later. It took 3 months to completely address the original exception list from the final walkthrough. Additional issues have come up with the response the house is “settling in” and we should wait the rest of the year before reporting. Being a late buyer into the community has left us feeling forgotten and undervalued as Lennar moves to their next development. I wish I could say my experience is unique however my neighbors express the same issues. The community and location is fantastic. The sales team and financial services were awesome. The build quality, maintenance/service and attention to detail is horrible ... More

Builder grade: put in decent brushed nickel faucets, but the cheapest looking chrome towel bars you've ever seen. Builder grade: terrible quality carpet. Builder grade: worst white/gray/pink undertone paint on ceilings, walls, doors, and trim...looks like a concrete basement. There was a huge error in the living room ceiling that they didn't mention, but we noticed it. It took several tries to correct and fix the texture. The Electrolux appliances are subpar. Our Electrolux dishwasher had to be replaced once and the door replaced again, it was almost two months before we had a usable dishwasher. We're still trying to get help with our Ruckus Wireless Connection that is malfunctioning. We hate the tankless water heater; the water in the mater bedroom takes several minutes to heat up both in the shower and at the sink. So, basically, I'm always washing my hands in ice cold water. Be prepared for builder grade and multiple issues. ... More

We have built with Lennar before. The 1st build was a great experience without any craftsmanship issues. This time, we were not satisfied with the workmanship, and we are still experiencing HVAC issues that have yet to be resolved.

Overall a great sales experience. After we purchased, warranty issue after issue. The roof had 15 cracks from poor workmanship.....still no warranty resolution. Many neighbors shared the same experience with the roof.

In all honesty the town homes are beautiful but the craftsmanship and attention and caring of details were terrible, they don’t complete the house 100% more like 93% I shouldn’t have to ask them to fill in cracks or fix screen doors etc.

During original walkthrough we asked for things to be fixed. We waited 3 months for one thing to be fixed. The paint was still over the face plates that we removed. There is still a light switch no one can tell us what it operates. The front door is still has a wide crack that we are trying to find a way to repair it. Lastly we questioned why it takes so long for the hot water to heat in the kitchen sink and the master bedroom. It would of been nice if there s things were taken care of before or even slightly after we moved in.

Sheetrock, trim, paint sub par, but the unit was cheap so I expected that. I am happy with my purchase, but the quality could have been better. I have not had an issue so I do not know the responsiveness. Sales team was great to work with, but the construction quality was poor.

The workmanship was lacking a lot. Flooring tiles uneven throughout. Dry wall was not even and to many of the screws were not covered. Garage floor was not troweled properly.

So the walls feel like primer not paint. The kitchen and bathroom drawer slides are not centered.Not the craftsmanship that we expected in a new home. Overall, just a lack of craftsmanship.

I had very good opinion about Lennar before buying the house. After seeing process and the way it was constructed. My feeling is construction quality has reduced a lot. Also major concern is addressing the identified issues. The team is closing the issues with out properly addressing which is not fair.

Customer service is terrible. They deny you repairs in your home. Not happy with customer service repairs. It is a struggle.

This is my fourth Lennar home. This experience was easier than the last but still a bit difficult. Rushing to have people close is not a good experience. Workmanship is so so. You get what you pay for.

There were some issues that were found during the final walk through. I agreed to go ahead with the closing under the assumption that they would be fixed in a timely manner. It is now almost two months later and they are still not fixed.

The actual purchase experience went smoothly. The workmanship & quality of the house is poor for the price paid. The appliances are very basic. You would expect more for the price paid. The quality of the engineered floors & tiles are awful. The tile work is unprofessional. The grout & caulk work is very messy. The woodwork around the doors and on the window sills were not cut evenly and was rough in many areas. The paint job is also messy with many paint spots that are on the wood floors. The walls have many areas where the paint didn’t cover & bumps on the walls from the paint. It was very disappointing to deal with the many problems that was not expected in a new home. The workers that came to fix some of the problems did not do a professional job. We had a tile replaced in the bathroom & smoothing out some of the grout. There is an area where the new grout is a lot darker than the rest of the grout on the shower floor. We did get quick responses when we reported a problem but the repair people did not do a great job. Some workers didn’t speak English & it was difficult communicating with them. ... More

Lennar was on it when they wanted you to purchase the home… then their responsiveness and flexibility decline from there. Out of all the builders we looked into they were the least flexible with allowing anything to happen before closing, which is understandable. they are very strict with allowing anything their rules leading up to closing then almost seem to want to disappear after that. Not everything was fixed at closing, as they continually promised it would be (things that were pointed out at our walk through and inspection a week prior) and it was/has been a struggle to get it all Completed by them since then. They like to take the short cut with some of the construction work (like trying to patch a hole in brand new counter tops rather than replacing, hiding holes in the wall with light fixtures). I personally think they fly through the homes too quickly during the build process and are doing too many at once. We love our home because of the location, the floor plan is perfect for us ans for the personal touches we have added since moving in. There have been a few great people we have worked with from Lennar along the way but overall it’s been more frustrating than I imagined with buying a new home ... More

Sadly, our issues that were in our walk through were not resolved yet and we have been living in the house for almost 2 months. We put so much money into buying this home it's sad we can't get stuff addressed in a timely manner.

Our salesman, Norman, kept trying to sell us something we did not want and, although, we were #1 on a house, we walked in on a conversation with another prospective where he was about to sell them the house we had been promised. We were just waiting for the house to be released to put our money down. We have had trouble getting warranty work completed. We had a private inspection done and some of those issues, which were supposed to be addressed before we moved in still have not been completed. One guy forgot the paint he needed, said he would close the ticket and reopen it when he got back so he it would look like the work had been completed. Work still has not been completed. The list goes on. ... More

They have closing I had two dead trees, one front one and back. I have been dealing with a gentleman that is horrible. His name is KRIS I have probably 50 text messages of him saying they are going to replace both trees, but they only replaced the one in front, two days after I moved in I had Prince and Son evaluate both trees. They said they were both dead. KRIS be ashamed of his self not respond to his messages and now I have a dead tree in my backyard. I have been living here for over a month and my first water bill was $648 so yes I have been watering the property , they landscape the house next door. They went all the way on my property to my house and filled the whole side of the house with side on top of my nice green lawn and I still have one uncovered sprinkler head. I would never buy a home again from Lennar and , I am a contractor ... More

I purchased my home about 2 months ago . I am just finding outlets that don’t work the molding is cracked and the shower drain isn’t finished. I could not be present for my final inspection because I am active duty military and I was away. I have been trying to reach somebody because I was never given a key to the pool area but I am getting nothing. I am so disappointed

We moved into our house in March and overall it is great but we immediately had issues with our dishwasher. We also realized that the line from the Lennar sales rep of “we’ll always be there for you” was a bunch of bull. Immediately after signing they essentially wash their hands of any issues or responsibilities

I felt there were a few shining stars in my experience, but there were communication issues with finance. There was poor craftsmanship on many issues. The repairs I requested on final inspection were not all completed, and when I tried to use my warranty to fix them, Lennar never contacted me to schedule repairs. I’m not sorry I bought the house, but I am sorry the company has such lack of integrity and pride in the job they do. When you make a promise to a customer, you should keep your word.

We preferred a Lennar home, but did not have a very good experience.

The first home we were purchasing there was a mistake on the paperwork and they wouldn’t do anything about it. So we lost the house and they were nice enough to transfer our money to the new home but they failed to tell us that the property was not level and only that it was a little larger and that they would not do anything about it. Then when we had the first walk through we told them about some items and they told us they would have them fixed by the time the final inspection was complete but they lied about it and told us they had them fixed and or replaced but they lied to us again. Know that we are in the house and we have some issues they said they would fix them and they made an appointment but no one showed up and they were checking on them. ... More

We purchased our current home from California. It was a fairly smooth process and going through the financial was great. We had a great sales person. However, the quality of home was not what we expected. I would say for the most part, the tile setters were the worst. I have never seen tile layed so poorly with very uneven lines in the grout.The grout was messed up; different colors everywhere. Kind of embarrassing when I have somebody come to my house. I felt like I was looking at floors that were installed by people that had done it for the first time. Everything was very dirty especially the floor. The windows were very dirty and smudged and the backyard was not cleaned up at all. ... More

Altogether the home is decent, but the workmanship was shoddy in places, with some carelessness, sloppiness, or not paying attention to details. And many issues that needed fixing that we pointed out even before closing still have not been fixed more than a month and a half later. The included appliances, cabinets, and flooring seem to be the cheapest Lennar could find. Some aspects of the design of the home were not thought out well, with shower heads and bathroom cabinets being too high, and the garage too small and driveway too narrow - I can barely fit my car in the garage. What's the point of a garage if you can't put your car into it!? The construction quality seemed poor also, with cracks in the foundation and split/broken 2x4s in the frame. Also options for cabinets and flooring that we saw in the model were no longer available at the time we wanted to buy. They cut back on a lot. ... More