Lennar Reviews

Krista was amazing at selling us what seemed like our dream home. The showing process made the homes at Lennar Johnstown Farms look amazing. Come time to move in and we had issues with title, with mortgage and with the construction of the house. Tolerating everything up to getting the keys was easy to do because we had excitement for what was to come. We made it to the house where things that needed to be fixed, were not. There was paint splatter all over the house on the inside and on the out. Appliances were changed without our knowledge. Overall I think the sales team sold exactly what they were supposed to but the construction team failed to meet expectations. ... More

Buying experience was good but on the building side of it it’s poor

While I enjoy my home, cosmetically, there was a poor job done on many things to cut corners.

We were very happy with our 4 bedroom Lennar home in Trail’s Edge. So far so good. The seller agent Shawn was great and the construction manager Ryan was very responsive. The punch list was short which was excellent. We are comfortable if something comes up, customer care will work with us to resolve it. Overall very happy.

In overall, it is a good experience, good accompaniment throughout the process, they could improve the materials they use in the bathrooms, update the laundry machines, provide information on how to contract the garbage service.

Not a bad experience but definitely could be improved. Sales people don't handle the stuff professionally, too many emails are something which worries but handling this scale is also not an easy thing as well. I hope they either slow down or add more staff so that they can handle customers professtionally. They need support staff before sales who can listen to the customers complains.

The process was mind boggling at first, but it was the best thing I have experience beside my two kids. Lennar was by my side through the entire process and in the end I was very satisfied. With that being said, I adore my new home.

We are previous Lennar home buyers, and that is the reason we came back to Lennar. We were disappointed with the quality of this Lennar home. There were quite a few areas of poor workmanship and this was disappointing. We have had a difficult time getting a warranty items completed, I feel that the price of the home was high for the quality and the interior features and the quality of the workmanship.

Overall it was an easy and pretty painless purchasing process from start to finish. From the first time my wife and I met our consultant Kurtis he was very on attentive and responsive. We decided to move ahead with purchasing a home from Lennar during our initial visit to the model home and let Kurtis know. Within 24 hours Kurtis had sent me the necessary documents to begin the process and instructions of where to wire the deposit. The escrow process went smooth and we closed a couple days later than anticipated due to a delay on flooring, which was our fault. During our first walk through there were quite a few minor blemishes throughout the house(paint overspray, wall scrapes & knicks, moldings scrapes, etc) along with the windows being dirty with mud that had splattered on them from the exterior which we documented with their representative. He assured us that the items documented would be fixed for our final walk through. When we came back on the final walk through all the items had been fixed with the exception of the exterior windows still being mud splattered which was not the end of the world but it would have still been nice if it had been taken care of. Once we moved in it came to our attention that our upstairs heater was not working and we contacted the HVAC company that was contracted by Lennar and they informed us that the unit had been wired incorrectly which the corrected. Other than that, the only thing I have found wrong with the house so far is an ethernet port that was wired incorrectly which I fixed myself in about 5 minutes. So overall I would say that the workmanship of the house was great all and all. ... More

It would've been nice to know Verandah is located in a MUD ZONE. VERANDAH is an exurb of Greenville Texas and a exurb of Royce City Texas. That's very unique! I now empathize with citizens of Puerto Rico and DC. Located in an the nation, but unable to vote for my interest of my immediate area except the ISD. Greenville, the county seat, is approximately 20 miles away. The location is good for me, and my neighbors I've met, are friendly and excited about their new home purchase. There are not many lights on the street I live and it's pretty dark at night. This should've been looked at a little closer. There were some problems identified but the response to having them corrected has been reasonable. There should be vehicle speed signs posted. The major offenders appear to be construction workers and support personnel. Residents aren't immune from exceeding normal speed restrictions in the complex. It's a disappointment, to me, rain gutters we're not factored into the price of the home. I would have welcomed that, now that's an additional out of pocket expense for me and I hope not to run afoul of the HOA. This area is going to continue to grow and everyone who purchased here will be happy with their purchase. ... More

Throughout the process I was able to communicate with everyone I needed and the responses were timely.

Great experience, love the house but the people were the star of the experience. Everyone we dealt with was courteous, friendly and extremely responsive. Top notch and we highly recommend.

The staff were customer friendly, professional, and patient and answered my questions; I have no complaints, I like the floor plan, and the community is ideal for my daughter and grandchildren. I feel safe and secure, which is a plus for the community.

Travis, Shane and Emmanuel were extremely helpful.

Agent was not very good about getting back to my realtor on the purchase of the home. Had to contact her more than once. Even had to go to a supervisor to get updates. Issues with electrical after I moved in. But can say very prompt on coming to fix.

No happy with the way I was treated, I’m still waiting for the grass to be place and no one gives me an idea when it’s going to be installed

Trades just slap it up and hope they get away with poor work. The margin for this publicly traded company must be very good.

As a woman buying a house, I felt the salesmen were more comfortable communicating to the man. Have we not evolved. Women have jobs. They make $$$$. Lennar could work on this area. Be bold. Lead the way to treating all people as humans with $$$$$.

I am a first time homebuyer and would have liked more support from Lennar through the process. There were a few websites for different things and not much guidance as to where we needed to go for each thing. It was just search Lennar and figure it out. I would assume a lot of their customers are first time home buyers too so they should cater to their audience more. The house itself is definitely thrown together with no care from the workers side if anything was neat, level, etc. I have been able to upgrade things after moving in to make it more livable.

Items in the home were removed without my knowledge, and when I questioned it after purchasing, I was told that they were removed. No one follows up after money is transferred .

This is our second home, which was built by Lennar. We continue to have problems that have been outsourced for replacement or repair. The reports and updates we are getting reflect on Lennar as uncaring if we do not sign off on service tickets. Twice now a ticket has been closed without a completed repair. Where is the care in that?

Great modern touch and quality of fixtures throughout

Issues identified during walkthrough are still not all addressed almost two months after closing.

good material but very slopy workmanship. Have to schedule. Repair every week floor tiles were installed by a blind worker need I say more.

The property is great. They got most of the issues before we moved in. Only small things popped up.