Lennar Reviews

Overall experience was good heidi at lennar mgt and Jordan were outstanding Biggest complaint is the lack of paying attention to details. Paint overall was less than satisfactory Railing finish work was sloppy . In both cases more care was needed to provide a better finished product. Carpentry was satisfactory but again little things like sanding mitered edges before painting are things you just expect to be done Perhaps a review of subs is in order Second lennar purchase so pleased with the builder but expect more quality finish work given the price point

My overall 3 star experience rating is based on my experience with the mortgage side of Lennar. Construction team and sales team were great.

We had multiples issues that needed to be resolved and still waiting to be... -Missing sliding doors -Walls with holes unpatched -Doorbell not working -Missing cabinet moulding -Still no key for main front door -Missing kicker in the kitchen -Master bathroom with defective faucet They should improve the PDI a little bit. We were expecting a fully finished home!

Overall, house is solid. However, towards the end of the build, a person could tell it was rushed. Windows not shutting right, pocket doors rubbing against screws, kitchen faucet not retracting, a bent bar connected to garage door to the garage opener, etc. The good news the warranty’s service people are quite prompt and very professional. Truly appreciate their completeness of at least 12 items needing to be corrected.

Closing and getting the keys took considerably longer than expected with Lennar mortgage

Our sales person Kacey was amazing. She communicated with me and was just short of being our loan officer as well because I could not get any communication during the loan process. Communication with our loan officer was little to none. He would not answer or return phone calls and the only emails he would respond to were the ones our sales person confronted him on. What even more frustrating is when we reached out to our loan officer to lock in our internet rate we got no response and then the interest rates went up. Super frustrating. Luckily the last 3 weeks before we closed on our home we got a new loan officer who was super helpful and took up the slack from the old officer but too little too late I guess when it comes to locking in the lower internet rate. The house is great with the exception of the trim around the doors. The trim around the doors is all cut a half inch above the ground and the caulk isn’t put in well enough to hide it. The response to fixing things after the closing of the home has been fast and efficient. ... More

Overall good experience due to all this Covid situation.

The only issues I had with the complete experience was with the mortgage people and their under writers. The mortgage staff were not that responsive and could have cost me a lot extra money by not paying attention to the market and how the interest rate was going up. I would hope that their job was to help people get the best rate and to watch what was happening and advise the buyer to lock in sooner then they did. The sales team and all the construction managers who work on the site have been excellent and are a pleasure to work with.

Lincoln was great in resolving punch list items.

There is no clear communication on who should we reach out to in case of any support required. Also, I was disappointed that support takes a long time to respond to any help.

I was not very impressed whatsoever with the entire process. Never once did my salesman take the initiative to send me any photos of the construction process being that I am out of state. They told me they would do that. If the non-English-speaking crews that came in to complete each phase was not paid until the work was done to satisfaction, the quality of work would be much better. I feel as though there is absolutely no supervision, just everyone collecting a pay. sure, the houses look great from the outside but speak a different story upon closer inspection. The lending process was like being harassed. I basically had to tell my loan officer that I have the means, via my investments, to purchase the house in cash. That’s when he backed off. I think he was fearful of it I was going to go ahead and do so, especially because interest rates were quickly rising. On a positive note, my project manager was overall the most responsive person I dealt with. He got things done at the end. ... More

Has been difficult to get the dying grass in my yard replaced due to springer system being inoperable for a good amount of time.

Well, I felt during my home buying process, the communication between different departments was lacking in which it affected me at times. There are too many websites that Lennar has and getting on the portal wasn't user-friendly.

Overall we are very pleased with our new home. COVID-related issues caused delays and unexpected changes but I don’t fault Lennar for those. The home is well built. External issues should have been avoided. Our home is on a cul de sac and was positioned such that the driveway has to be curved. The issue is complicated because utilities and a street light are located adjacent to the driveway. Lennar is working with the county to improve access, but this should have been addressed long before closing. The same issue affects other nearby homes on our street and the next street with a cul de sac.

Overall I’m happy I went with lennar, trying to work with lennar mortgage was a complete nightmare. So I ended up going with a different mortgage company.

Overall happy with the home. Unfortunately the closing was delayed a few times, no fault of our own.

This is my second Lennar home. I purchased this home because of the craftsmanship in my first Lennar home. Unfortunately Lennar did cut corners in the craftsmanship in my new home which was twice the price as my first Lennar home.

Very good homes but the mortgage process needs improvement

The quality of materials used to build the home is top notch. Also the built-in technology is great, such as solar panels, water leak detection, sprinkler system, fire alarm, ring alarm, etc. Customer Care has been quite responsive to resolving issues.

During the build process, Lennar did a great job of communicating the process via a weekly email. Unfortunately, beyond anyone control, the process took way too long. The impact of Covid-19 on the build was huge. Materials like windows seem to take forever to arrive. Matt and Tina were very good and providing updates. I have built many homes in the past. The overall workmanship on this home is average. There have been many minor issues that we found after we moved it. Lennar has been responsive in making the changes, but I feel like Lennar should have caught many of these in the process of QC'ing the work from their partners. Lennar was upfront regarding request to changes in the home. Lennar does not modify the home from the specification of the model. Simple request to add additional outlets were not agreed too, which meant having an electrician come in after we moved in to add outlets. This would have been much easier before the drywall and painting were done. Overall, we are happy with the home. I feel like the home and process would be so much better with a little more attention to details. ... More

Our sales rep TK was awesome and really made it a smooth process. They have been responsive with messages pertaining to issues we have brought up but there are things that still remain that were supposed to be fixed or cleaned that have not been. I will say that the quality of the finish work was not very good. Also the paint they use is terrible quality.

The house was very dirty on move in. Floors, inside and outside of all cabinets and carpets were very dirty. Caulking at baseboards was very sloppy throughout house. It looks terrible. Management of contractors was poor which led to long delays due to failed inspections of power and gas connections into house. I have had many new homes. This was the worst exoerience on a home build

The floor plans are amazing. The space inside the home is incredible. I love it.

Smart home, smarter designer. I like the way they think for all details using in these homes.

Good value overall, but lots of cracking on walls and paint spills on floor.