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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18728 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

18728 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

GET IT IN WRITING

  • Travis F.
  • Verified HomeBuyer
  • June 25, 2025
  • Seguin, TX

There is no changing anything, very thankful I was able to purchase my own home but hindsight maybe I should of looked around first. Garage door cracked while trying to install a security lock, inside of the drywall facing windows had to be repaired before blinds could be added. was told I would receive 1 tree in the front and two in the back just to find out others were told the same but the two in the back would not happen even with emails and text correspondence. now I'm coming up on week three waiting on the HOA to give the permission. no faucet on the backside of the house of which I ...

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Good price paid not so good warranty

  • Anonymous
  • Verified HomeBuyer
  • June 18, 2025
  • Cleveland, TX

I paid a good price for this home but I see many of the materials us3d to construct my home are poor or low quality that will not last more than 4 to 5 years like the exterior siding made out of compressed wood not cement hardy bia4ds. I also see loopholes to avoid some warranty repairs like trees that died 2 weeks after purchase date etc. Overall, good price but I will not buy a lennar home again. Thank you for the survey

Total Score 4


Quality 2

Trustworthiness 3

Value 4

Responsiveness 1

Ok quality. Can be much better

  • Sai P.
  • Verified HomeBuyer
  • May 14, 2025
  • Fishers, IN

Lennar has cut multiple corners in quality. They have done an abysmal job in leveling the lawn. The house finishing has multiple rough finishes. They have door a very poor job in closing out the gaps inside and outside the house. I would expect a lot more if I am paying more than 600k for a house.

Total Score 4


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

Issues

  • Allan David K.
  • Verified HomeBuyer
  • April 16, 2025
  • Westfield, IN

I have been unable to contact anyone with issues. Contact me.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Dean

  • Tasneem D.
  • Verified HomeBuyer
  • April 09, 2025
  • Goodyear, AZ

I looked at home. The price was 403K there was some fraud found on my credit report, so I had to take care of that took me about 2 to 3 weeks to take care of my credit report called my agent again and wanted to put an offer on the same house. Within that period of time same house was $10,000 more Lennar Holmes have no sympathy on people like me who had credit compromised and found out by accident

Total Score 4


Quality 4

Trustworthiness 3

Value 2

Responsiveness 1

Not good construction

  • Victor F.
  • Verified HomeBuyer
  • January 17, 2025
  • Huntley, IL

Ceiling and wall visible taping many settlement cracks.appliances cheap..oven lower drawer falls out..1 day microwave installed bad had to have company fix. 1st floor so cold.air coming into room from electrical switch and outlets along west wall.envolpe compromise 2nd floor bedroom floor cold over garage also spare room over front door cold. Wam bam get you in construction. Heat comes on every 5 minutes due to first floor so cold along west wall had to purchase humidifier but can't keep up humidity do to furnace keeps running drying out house humidifier good for 2400sq ft.

Total Score 4


Quality 1

Trustworthiness 3

Value 2

Responsiveness 4

Responsiveness

  • Kathleen G.
  • Verified HomeBuyer
  • December 12, 2024
  • Port Saint Lucie, FL

I will tell you that you are awful with keeping people updated and aware of what is going on. I will say that I had to call 2 to three times to get answers on most of my questions. I think you should have told me more about the running of Lennar and veranda preserves. I am happy with the moved but not thrilled with the organizations. I will say there were 3 people that were wonderful! Benjamin, my closing agent and Denise

Total Score 4


Quality 2

Trustworthiness 4

Value 3

Responsiveness 1

QUALITY WISE POOR

  • Anonymous
  • Verified HomeBuyer
  • October 23, 2024
  • Chula Vista, CA

Quality wise, defects everywhere, aesthetics and appliances, very different from the model home that entice you to buy. Customer care responds fast but after that the process of making things done/ fixed takes ages, I believe this is all experienced by most of homebuyers of Lennar sad to say.

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Ernesto

  • Ernesto G.
  • Verified HomeBuyer
  • September 14, 2024
  • San Antonio, TX

Have several issues with the grass the Lennar Company tells me that I need to call the grass Company but I purchased the house from Lennar not for the grass Company also have other issues that they haven’t help me I think personally they don’t care

Total Score 4


Quality 2

Trustworthiness 2

Value 5

Responsiveness 1

The buying process was satisfactory, quality not so muxh

  • Gerald C.
  • Verified HomeBuyer
  • August 15, 2024
  • Williamsburg, VA

Came to colonial Heritage, probably higher expectations than I should have. Lennar was portrayed during the sales portion as a quality builder unfortunately, those expectations haven’t been met. I would have expected better than below average workmanship, which is unfortunately what we got.

Total Score 4


Quality 1

Trustworthiness 4

Value 3

Responsiveness 2

i need my door adjusted

  • Alfred W.
  • Verified HomeBuyer
  • May 22, 2024
  • Summerville, SC

i need my door to be adjusted

Total Score 4


Quality 2

Trustworthiness 3

Value 4

Responsiveness 1

Liberation Model

  • Anonymous
  • Verified HomeBuyer
  • May 17, 2024
  • Wimauma, FL

Purchase this model only for because of the layout and having my mom close. Excellent floor plan. Quality of work and materials used could be better. Compromise only for floorplan layout and lot size.

Total Score 4


Quality 3

Trustworthiness 3

Value 1

Responsiveness 3

Quality of materials and workmanship are NOT what they were 20 years ago !!!!

  • Patricia M.
  • Verified HomeBuyer
  • May 16, 2024
  • New Port Richey, FL

I'm EXTREMELY disappointed in the quality of materials and labor . I bought this Townhome because' Lennar' was the builder. Ryan Homes has comparable prices and locations but I chose this because Lennar had such a good name in the building industry. My other home here in FL was not a Lennar but my dad's home, built 2003, is Lennar and the quality of his home is excellent, I would NOT recommend Lennar to anyone these days. They do not build anything. They sub it all out and the contractors get paid for the job, not the quality of the work. -- Granite countertop seems are very ...

Total Score 4


Quality 1

Trustworthiness 3

Value 2

Responsiveness 4

This part was great....too many unfinished issues for what a new house cost all should have been tip top

  • Delmas F.
  • Verified HomeBuyer
  • April 24, 2024
  • Osteen, FL

Everyone tried Very hard to accommodate me and that I appreciated

Total Score 4


Quality 3

Trustworthiness 3

Value 2

Responsiveness 2

Mr

  • Akinlolu E.
  • Verified HomeBuyer
  • April 20, 2024
  • Crandall, TX

They need to improve on the materials they are using for the building. The contractor needs to do excellent work for their clients please

Total Score 4


Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

The finish and the quality control Could be better.

  • Yezer R.
  • Verified HomeBuyer
  • March 12, 2024
  • San Antonio, TX

The quality control is not the best, the finish of the house was really bad.

Total Score 4


Quality 1

Trustworthiness 4

Value 3

Responsiveness 2

Title team is not smooth in sharing information timely

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Orlando, FL

I had to make multiple calls to get any information and it delayed my closing and I had to escalate to the manager. Also, the warranty team is very slot in response no due diligence.

Total Score 4


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

Not a big fan, but ok.

  • Timothy P.
  • Verified HomeBuyer
  • November 08, 2023
  • Summerville, SC

Not a fan of materials used in any part of the home. The paint/ and workmanship was awful.

Total Score 4


Quality 1

Trustworthiness 5

Value 1

Responsiveness 3

2023 Closing

  • Anonymous
  • Verified HomeBuyer
  • November 07, 2023
  • Cottage Grove, MN

Home bugging and lot selections were all quick and easy to understand. We received brief updates and pictures on a weekly basis. Constructing prices was quicker than usual. Closing was easy. For anyone choosing to build, Please inspect carefully. Materials may not be the best of quality nor sturdy.

Total Score 4


Quality 1

Trustworthiness 3

Value 3

Responsiveness 3

Disappointed

  • Tyler H.
  • Verified HomeBuyer
  • October 18, 2023
  • San Antonio, TX

Our warranty guy doesn’t know what he’s talking about or how to communicate with customers. I still have questions and concerns that we’re never answered by him and he’s blocked my number which is insane. I told him to have his office call but never got a call. He was extremely confrontational and talked to me and my wife like we weren’t worth his time. Extremely disappointed I had to deal with this individual and that our house still has issue that he never fixed even though he said it would be

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

N/a

  • Tohid A.
  • Verified HomeBuyer
  • October 18, 2023
  • Baltimore, MD

Home comes with a good amount of damage, then they claim it’s not under lennar warranty

Total Score 4


Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

Mixed Bag - But I would do again I suppose.

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2023
  • Edgewater, FL

Bought new home. Overall happy with home, but things to be aware of. 1. AC system was undersized by 1 Ton. Took a month to get someone to acknowledge, believe and do something about. 2. Yard wasnt levled and prepared correctly. One whole back corner wasnt cut down and mowed until days before close. It is a sinkhole now, waiting for this to be fixed almost 2 months after close. 3. Attic insulation was shorted by 4"-6" - how is this missed at inspections? 4. Quality of some items is less than builder grade 5. Neighborhood warranty person is great, they have to fight upstream against ...

Total Score 4


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Great Buying/Non responsive to issues after you buy

  • Tomas G.
  • Verified HomeBuyer
  • August 15, 2023
  • Inver Grove Heights, MN

It was a fairly easy experience to buy a new home from Lennar. The whole process was great and very pleasant. After you buy they have not responded to issues, I had to resort to calling the installers to fix issues like flooding in the yard. In addition, I entered multiple service requests and have not received any communications from Lennar.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Low build quality, good service upto sales, average customer support

  • Anonymous
  • Verified HomeBuyer
  • June 22, 2023
  • Fort Myers, FL

The experience up to the point of sale was good. Build quality was average at best and poor in several areas - electrical sockets were not flush to the wall with a visible gap, corners overlapped and no effort to fix, broken counter top slab was still used and too late to fix, AC filter was shoved incorrectly causing issues. Customer service post sale was poor to average - you can raise tickets but no way to follow up or even know what ticket was submitted(if you raised many), they ask to sign off with just a request number with no clue on what it refers too, no ETA on fixes, no way to ...

Total Score 4


Quality 3

Trustworthiness 2

Value 2

Responsiveness 3

Lennar poor workmanship standards that sub contract do miss poor work

  • George C.
  • Verified HomeBuyer
  • May 16, 2023
  • Venice, FL

I always liked Lennar, but I see now the poor workmanship that we as new owner have to go through because the sub contractor get away with poor work standards. I have to submit warranty work for basic construction work example kitchen cabinets not leveled properly, rain gutters pitch towards the house and not to the down spout, paint on window frames and screens. MY BRAND NEW TUB big chunk missing and scratches because the subcontractors had cement all over the tub during construction with no protection. FYI I can only pray they taped all of the joints especially in the showers corners.. ...

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

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