Lennar Reviews

This is my second Lennar home, first home in Texas. I was expecting more, my buying experience was better in CA.

The whole process went smoothly and I was always updated on the progress.

They don’t give enough options

The quality of the final product is above average. Multiple issues are showing up due to the poor job provided by contractors. The responsive time to resolve issues is also poor. It takes weeks before your problem is taking seriously. I was expecting better from a company like Lennar.

The service during and after the purchase was top notch, but the quality of work was not worth thr price. Things have been falling apart left and right, and while the response and warranty work has been quick, im 3 months into my purchase, and over a dozen claims. These aren't little things either, light fixtures falling out of the ceiling, closet shelves falling off the wall, major structure issues, but this house had a premium price tag under the guise of "luxury". On the outside the home looks luxurious, but living in the home is now a guessing game of what will break next.

Multiple issues that took some time to fix. Slow response time. Paint is poor quality and they do the bare minimum. We moved into a smart house but it was a dumb house for a couple weeks due to no communication from builders and subs needed to hook everything up.

Had a great time buying the house and love the aesthetic. The quality of the materials and workmanship is clearly low cost. Lots of little defects around the house that are noticeable. Responsive and promptness from the Customer Care team has been abysmal. Very difficult to get things fixed after you've purchased. Very disappointed with that aspect.

Be careful that you review all the promises that they make to you on the home. Review with the sales agent verbally any issues that you have and get them to put into writing any promises made. Review the extras in the house and make sure you get them when the house is completed. Find out exactly who will be handling any issues that arise. The walk through is important and put in writing what needs to be done and have their person sign for it. Verbal issues just disappear as does the rep they send with you. Make sure they review and meet with you to get the keys and the complex rules.

My lamps shake and rumble loudly when my wife walks in the master bedroom horrible built no firewall in the floors to keep noise quiet

Still have some issues with water in side yard after it rains. A sink hole in the front yard by side walk. Hole in garage that mice can get in the walls

Poor quality of finish work and materials. Carpet seams show and nap goes in opposite direction. Tack strip nails come up through carpet( don't walk bare foot). Cabinet quality very poor and counters had 1/2" gaps at cabinets. Repairs were just cover-up, not repair.

Service Requests are being closed without resolving the issues. Arrogant customer support representatives.

I purchased the model home, it was in a good shape but I don’t like the fact that there no warranty on the house.

Upon moving in found out that my water had been turned off. Lennar had the city turn off my water which cost me $100 to have it turned off after hours. The day after moving in I went to do a load of laundry in the upstairs laundry room. About 30 minutes into the load water started pouring from the ceiling and into my dining room downstairs. I immediately turned off the water to the washer but it was too late. It turns out the drainage hose from the washer wasn't secured properly. Severe damage had been done. Repairs took 9-10 days and included commercial fans, ripping out floors, insulation and repairing dry wall. I felt extremely well taken care of by the project/construction manager who really expedited the process and looked after me but I felt like if it wasn't for him it would have taken much longer and that there wouldn't have been attention to detail. Other than these 2 things I love my home!. ... More

Please make sure you see your exact home before you purchase there was some confusion on the pitches versus what I received are what I thought I was gonna be receiving I had already signed my contract to build and then found I wasn't given everything that I seen on the picture so I had to pay an additional $1000 down and over 18000 more in upgrades to receive what I want other than this my home by an experience was great

Unhappy with grading and finishing yard work

This is the second Lennar home we have bought and the experiences have been very different. The quality of the workmanship on this Wales Ranch home compared to our last one is very disappointing, especially the finishing work. The subs that have come in to fix things have been unreliable, have done either half of a job or a poor job, and it's an ongoing struggle to get things done as they should have been done in the first place. Lennar has also used inferior items in place of higher quality ones this time and yet the price was far higher. They have cut corners, given us lower quality, and it shows. ... More

The finish work was pretty bad. Lots of warranty issues for the yard, the flooring, the bathtub, cabinets, keys to my house, and no internet, just a few. Everyone has been very nice. I know they are very busy, but i don’t think there should be this many issues in a new home. I’ve done my own spackling and touch up paint, and pulled 5 large bags of weeds. My side and back yard look horrible. I have no complaints about any of the people I’ve dealt with. I’m not sure who would be to blame for all of this. I do love my home in spite of All the issues. I’m just very frustrated.

Poor built in quality/material and accessories.. Warranty team- very rude and long wait time to fix

The walkthrough was so fast that we miss a lot of issues. Once the walkthrough is done , then you are informed that the second walkthrough is only to cover that everything that was identified in the first walkthrough was fixed. Then you are informed that a new issues identified after the first walkthrough is going to delay the closing time. Basically the builder put you against the wall. Then after closing the builder informs you that any new issue goes through the insurance company. Also, there is only one time fix for almost all the issues. Very disappointing

From last 2 months we are following with lennar and sunnova on solar activation . No response from both of them . Lennar moved to new vendor for home that are still not sold , they left people who already purchased. This is unfair. If anyone willing to talk on this please contact us.

Let’s see…a 55+ active adult (retirement) community (old people) where the house thermometer is so small you can harder read it. Makes absolutely no sense. A front door that is 8’ tall which means you must purchase a customized screen door to fit. Super large,oversized garbage and recycling cans with no where convenient to store them.

The home I got it’s not the same as model house! So many details they are not finished. The builder used the cheap materials. For the 2210sqf I paid 471.۰۰۰in my Neighbourhood paying a lot less!

Very disappointed, marked areas with tape and tape was removed without the work being done.

Overall, the home buying experience went well. Every person was very professional and courteous. Thumbs up to the employees. My house sits in a smaller subdivision. The lot I am in contains a very large Cotton Wood tree that should have been cleared by Lennar. The tree’s branches have already caused major damage to the small house next to me ( also new and has not sold) and resulted in one side of the house having to be rebuilt. If anyone from Lennar reads this please advise whom I need to contact to address the removal of the tree and leveling of my lot. When I asked about the property lines and the brush, dead trees I was informed by a Lennar Representative that it was to be left for drainage. This is not the case I found out with the township. The excavating and ground work was done very poorly and should have included leveling my lot . I am now left to fork out a large sum to properly clear and prepare my lot. Be very careful when buying and check out everything. Get an inspector and have someone check out your lot. Thank you for reading . Homeowner since March, 2025. ... More