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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18728 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

18728 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Construction Manager & Loan Process

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2022
  • Cary, NC

Construction Manger Scott His management style is friendly, and his feedback is always constructive. he always had time for discussion. His willingness to listen and advise constructively is far beyond expectations of any manager. Loan officers Corey / Chris where always accessible they where very analytical and can really break down complex figures into bit and pieces. They are very Helpfull.

Total Score 4


Quality 2

Trustworthiness 3

Value 2

Responsiveness 2

Not what I paid for…

  • Ruth O.
  • Verified HomeBuyer
  • July 12, 2022
  • Spring Hill, FL

While the purchasing part was easy smooth and fun the moving in was the most stressful. I will explain why. I moved in with a lot of cosmetic issues. The paint was poorly done inside and out. Whoever touched up the paint did not use the same color and I have spots everywhere in the house. The guest bathtub had a giant Tiger claw scratch. The cabinet draw will not close. The dryer is dented as well as the microwave. The rugs had nails sticking up I cut myself numerous times. The painters left tape on lights and garage. A chunk of slab is broken off by the sliding doors. The weatherstrips are ...

Total Score 4


Quality 2

Trustworthiness 2

Value 2

Responsiveness 3

Poor presentation of the inside of the home

  • Jim C.
  • Verified HomeBuyer
  • June 21, 2022
  • Riverview, FL

After a month, I am still cleaning Grout and painting on the tile.

Total Score 4


Quality 2

Trustworthiness 4

Value 2

Responsiveness 1

Great in the beginning

  • Cheryl R.
  • Verified HomeBuyer
  • June 21, 2022
  • Erie, CO

However once you’ve paid for your home, the Lennar team severely lacks in finishing anything that needs to be corrected and fixed. You get stuck on a waitlist behind other already established homes. These were items that should have been fixed BEFORE I ever moved in. 2 months later I’m still waiting for corrections.

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

The Sales Rep. Michelle was wonderful....The rest of the experience....not so good

  • Timothy O.
  • Verified HomeBuyer
  • May 23, 2022
  • Huntley, IL

The carpet was almost like indoor/outdoor carpeting with no upgrade options, so we tore out and spent $10K at Home Depot for nice carpet. Dealing with landscaping issues as are yet unresolved. Exterior painting was very poor on the trim work. The sales process with Michelle was fantastic and she helped us immensely and we are very grateful to her for that! Thanks Michelle!!!!

Total Score 4


Quality 2

Trustworthiness 3

Value 2

Responsiveness 2

The craftsmanship and workmanship of value compared to the price I paid is very disappointing

  • Richard S.
  • Verified HomeBuyer
  • May 03, 2022
  • Valencia, CA

The craftsmanship and workmanship of value compared to the price I paid is very disappointing

Total Score 4


Quality 1

Trustworthiness 4

Value 1

Responsiveness 3

Bad landscaping

  • Derek P.
  • Verified HomeBuyer
  • April 19, 2022
  • Bonney Lake, WA

My backyard has been flooded the entire time we've live here. The water does not drain properly and the yard is totally unusable due to the constant standing water. Worried about our foundation. No one has even come out to look at it yet.

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Generally Poor Quality assurance on finishes.

  • Donald H.
  • Verified HomeBuyer
  • February 08, 2022
  • Mt Pleasant, SC

Trim, paint and other final details of the “completed” home showed almost zero quality control. Oversprayed paint, poor paint coverage, dented, dinged and warped door jambs and trim.

Total Score 4


Quality 1

Trustworthiness 3

Value 4

Responsiveness 1

Lennar - Had a lot of issues from the morning we were closing until 3

  • Brandon B.
  • Verified HomeBuyer
  • January 19, 2022
  • Fort Worth, TX

Had a lot of issues from the morning we were closing until 3 months after we closed. The crew that did the grass left a bunch of wet concrete in the yard after rolling the sod down. They came and rolled after we closed. Now it’s either big chunks of concrete in our front and backyard or dig it up and have to fill with soil and new sod ourselves. Our breaker box in the garage was wired wrong and we couldn’t even use our dryer until an electrician finally made it out. The corners of drywall is already cracking. Door frames are coming undone. The floor molding is coming apart. Dealing with a lot ...

Total Score 4


Quality 2

Trustworthiness 3

Value 1

Responsiveness 3

Relator Aaron

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Land O' Lakes, FL

Aaron has been amazing through the entire process of home buying & continues to be now that we are homeowners. He’s super responsive, knowledgeable, & Kind.

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Lennar - Sales experience good.

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Wimauma, FL

Sales experience good. But Warranty issues not resolved and promises not kept.

Total Score 4


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

Lennar is short of Staff for finish work

  • Anonymous
  • Verified HomeBuyer
  • December 31, 2021
  • Frankford, DE

The design of the home is great. Unfortunately the trade partners they select to build the house is poor. The subs slap things together and then leave it up to the finish crew to REALLY finish the house. To make matters worse, their finish crew is short- staffed and it takes FOREVER to get things complete.

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Lennar - Other then the sales person I used who was terrific, other issues

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Naples, FL

Other then the sales person I used who was terrific, other issues were very difficult to have addressed. Phone calls and emails to customer service go unreturned until you threaten to go to corporate. The house overall is very nice however there were several repairs that had to be made that were mostly cosmetic in nature. I would be hesitant to buy from this builder again. Sorry Lennar but you asked for it!

Total Score 4


Quality 2

Trustworthiness 2

Value 4

Responsiveness 1

Lennar - I applied and paid for the upgraded kitchen.

  • Godfrey I.
  • Verified HomeBuyer
  • November 03, 2021
  • White Plains, MD

I applied and paid for the upgraded kitchen. This was supposed to come with Electrolux appliances but instead, I got Frigidaire appliances without consulting me first before making the switch. Already, the refrigerator isn't cooling just almost 4months of usage. The heating/cooling system is not functioning properly. In the summer, the cooling system was not cooling on the third floor. I called the HVAC company as was advised by the sales agent and an appointment was set up for 29th of October. The HVAC company neither showed up nor gave me a call as to why they couldn't make the ...

Total Score 4


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

Lennar - We are happy in the new house with lot of open issues.

  • Balaji P.
  • Verified HomeBuyer
  • September 07, 2021
  • Cumming, GA

We are happy in the new house with lot of open issues. It was promised the exception issues will be closed in a month while closing , and still most of them are still open. Not sure if this survey is just a drama or will be taken seriously.

Total Score 4


Quality 2

Trustworthiness 2

Value 4

Responsiveness 1

Good design for a small 2 bedroom home with 2 car garage

  • freddy l.
  • Verified HomeBuyer
  • September 02, 2021
  • Las Vegas, NV

In general I'm happy with the purchase of my home. It's a perfect size for a couple with no kids. Love the balcony and the fact that I can see the sunset all year around. The open plan kitchen-living area is another plus. There are some things that are not the best such us: - Master bedroom could've used an extra A/C duct. One is not enough and it could get uncomfortable at night time. The smaller bedroom has the same duct, but it is half the size of the master, and get really cool and nice. - Master walk-in closet is very small, so the second bedroom closet has to be used by my partner.

Total Score 4


Quality 3

Trustworthiness 2

Value 1

Responsiveness 3

Lack of response to issues

  • Brittany L.
  • Verified HomeBuyer
  • August 03, 2021
  • Summerville, SC

We still have issues that have yet to be fixed since before we moved in. Getting ahold of anyone is impossible it’s like the got our money and we no longer matter

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

We were told when buying the house that the community pool and clubhouse would be built soon.5 months later they ate just starting. With temperatures in the 90,s now and no place to use a pool things are not pleasant.

  • Frank C.
  • Verified HomeBuyer
  • June 30, 2021
  • Summerville, SC

Don't believe everything that is told to you when buying a house.

Total Score 4


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

After 6 months still waiting issues from closing to be fixed

  • Anonymous
  • Verified HomeBuyer
  • June 08, 2021
  • Davidson, NC

Make sure you get a great inspection and let them fix all the issues before closing

Total Score 4


Quality 4

Trustworthiness 1

Value 3

Responsiveness 1

Les followed through and assisted us. I would trust working with him.

  • Stechnij L.
  • Verified HomeBuyer
  • September 09, 2025
  • Mesa, AZ

Others not so much.

Total Score 4


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

Construction manager

  • Robert P.
  • Verified HomeBuyer
  • June 25, 2025
  • Englewood, FL

The construction manager for this development either doesn’t know what he’s doing or he doesn’t care!! We have caught him in falsehoods (many). We had are home inspected and the multiple things that were bad were not addressed (yet) and we were told that they were amazingly well had our inspector take a second look and it wasn’t addressed on our home and sadly the construction manager still has a job. I would say it’s a fluke but we purchased a villa in this same neighborhood and same experience with the same construction manager

Total Score 4


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Price vs Quality

  • Mason G.
  • Verified HomeBuyer
  • April 22, 2025
  • League City, TX

The quality of these homes are horrendous considering how much they cost. The materials used are horribly cheap and the finish carpentry is ugly. The attention to detail is nonexistent.

Total Score 4


Quality 1

Trustworthiness 4

Value 1

Responsiveness 2

My experience with the sale team to get the home was excellent

  • Miguel C.
  • Verified HomeBuyer
  • April 15, 2025
  • Winchester, CA

I’ve emailed and called several times and spoke with the builder to get the cover for a sprinkler head that is missing. When we did the walk through it was documented and they said it would be done by the time we moved in, it’s been over a month and there still isn’t any communication on when it’s gonna get done, it’s very frustrating that once you purchase a house from lennar it feels like your concerns are put to the side and that’s not good for a company to promise these things and here we are well over a month with no response. Very disappointing to say the least.

Total Score 4


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

Poor quality

  • Suzanne M.
  • Verified HomeBuyer
  • September 12, 2024
  • Jarrell, TX

I am grateful that everything is clean and brand new, however, the quality and craftsmanship is lacking. The large kitchen sink has the wrong faucet for that sink size, something like rinsing, the sink out is impossible, and it will have to be replaced. The bathroom faucet leaks under the sink when you splash water washing your face. Over 50% of the installed lights do not work properly. It’s so dim, it’s difficult to see for example cooking in the kitchen or putting on make up in your master bathroom. The backyard is not level. There’s so many large hole like ditches, I have rolled my ankle ...

Total Score 4


Quality 2

Trustworthiness 2

Value 1

Responsiveness 3

Skys End

  • Rosanna G.
  • Verified HomeBuyer
  • August 18, 2024
  • Caldwell, ID

Easy to work with most of the time. Quality of home is extremely poor. Contractors need to pay closer attention to detail. Poor workmanship. The “integrity“ of Lennar is poor Would not recommend your company to anyone else

Total Score 4


Quality 1

Trustworthiness 3

Value 1

Responsiveness 3

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