Lennar Reviews

Once Lennar has your money, they are terrible with follow through on punch list items and anything else spotted after closing to do the proper repairs. Have to chase them and argue non-stop. Make sure not to close on your home until all issues are resolved beforehand!

My new home consultant. Shawna, was absolutely phenomenal! Shawna went above and beyond from the beginning to the end. Knowledgeable. courteous and kind. Shawna made my first time home buyers experience one to remember. Thank you Shawna.

Was really excited to buy my first home and everything seemed great at the beginning. That was about the only good experience. From the buying experience, to the build, to the close, everything was a nightmare and I would never recommend Lennar to my worst enemy. The title office called me as I was on the way to close telling me I owed more money, literally as I was driving there after being told multiple times I owed nothing more. "Glitch" in their system was the excuse. The house was unfinished when I moved in, and is still unfinished. Almost all of my kitchen cabinets are broken or missing, cracks in tiles, bathroom cabinets broken, showers unfinished, granite countertops not sealed, cheaped out on a bunch of materials that most of the neighborhood got but I didn't, because they "ran out of material" to do my garage floor, cabinet handles, brick wall outside, etc. The construction manager Travis literally told me he was going to fight me if he saw me outside of work because I told them they were doing a bad job after being patient for months and understanding all of their push backs and excuses for not getting the job done. The list goes on but this is just the stuff off the top of my head after being in the home for two months. Again, get as far away from this builder as you can. They hide behind their contracts and take ZERO pride in their work/customer service because they know there is nothing you can do to them after you sign your life away and give them the down payment. RUN. RUN. RUN. ... More

Every step of the buying process was smooth with Lennar. This is our first home in a new community and every step of the process was seamless. Our project manager, Ian, was very knowledgeable and paid great attention to detail. We also worked with Adam for our walk throughs and he was very thorough and a pleasure to work with. Working with Lennar as our lender was the easiest process we have ever had. Lennar has thought of everything from start to finish. I highly recommend buying one of these beautiful homes.

Buying process was good and easy........quality is just ok but that's kind of expected in these kind of developments I think. Service to take care of things afterward has been great overall.

The worst experience of my life buying home from Lennar. Bad salesman from start to finish with little to no help , construction manager cheating and treat you like a kid, paint finish crack and final walk have to delay because no one did it from the first walk , after they touch up move in the paint dry and show crack again leaving the buyer stuck . Never never buy from Lennar

Overall quality good. More punch list items than expected, most minor, however one is considerable, will require cutting up master shower tile floor to pitch draining correctly, pitch off more than an inch from one end to the other. In 2013. I also had a new home built by Lennar, quality and responsiveness was better. That experience in 2013 was what lead me to stay with Lennar. The current sale rep, Moe Lee is excellent and very responsive. The mortgage team was fantastic. The only area of concern was with the overall quality of the contractor workmanship. I am currently going through the warranty process, if this goes flawlessly, it will make the quality issue more of an inconvenience as opposed to a major issue. ... More

Bad experience with stuart and the Ivan (Customer rep). This is regarding the dent on the refrigerator. David inspected (Sep 20th) the house before we moved in. And found there is a big dent to the refrigerator and he contacted the respective team to replace it with a new one. Seems they agreed for a replacement (I don't know who he contacted). Till now no one contacted me for a replacement. It's been months and no one contacted me on this. I was not expecting this kind of service from Lennar. I was emailing Ivan and Donald (director of customer care). Still there is no response till date. The worst customer server i have ever faced in my US stay (10 years). ... More

Thomas and Katy were awesome to work with. They stuck with us as we learned about our new home. If issues were found they got them resolved quickly. They were friendly and very kind. Our home is the perfect size and area for us. We love it!

We have built 7 houses and this was the worst experience of any of them.

Happy to move here in Vanue nice club house, nice peoples surround us.

Our move in was hugely disappointing and challenging. Elevator to our third floor condo not working for several days. No hot water for several days. Dishwasher not working, furnace very loud, can hear people on staircase. No insulation?

Purchasing the home we had an excellent experience. Once closing was completed and the punch list needed to be addressed our texts and phone calls are not being returned. The repairs are not being addressed and it’s been almost 60 days.

From start to finish everyone associated with Lennar was extremely knowledgeable and very helpful. From my first call to inquire about the property until final walk thru we were kept informed on a bi-weekly basis how construction was coming along which was extremely important as we were in NJ. Highly recommend to anyone looking for a new well built home.

Being that we spent over half a million. Things felt rushed. Materials used were cheap. Lots of mess ups that after we move in aren’t covered. Bathroom shower tile is horrible. Master shower casing is losing its color. When you do a walk through and only thing you hear is I have another appointment I have another appointment we got x amount of time left. Process was just the worse. Still don’t have proper doors and other main fixtures for the house. Nightmare! For the amount of money this should of been a non rushed professional set up process. Instead it was I got get my numbers process

Unskilled labors did the work homes really not ready to close...however many of us were between a rock and a hard spot ...had to move in fast too many issues to list but would love for upper management to pay liberty village a visit ...its time for you guys to see first hand its past time to see this sub

The whole process with securing the loan and financing with Lennar was great and seamless. Once you get your keys and sign off on issues in your home you think will be fixed you hear nothing back. It’s like once Lennar got their money I was on my own. I put in three customer care requests and was “supposed to hear back in a week”. Well that was December 4th and today is January 10th. I have not received one phone call as to when these issues will be fixed. I even texted the rep who I did my customer care appointment with and I have heard nothing back. Be mindful, when you buy a Lennar home after the transaction is completed you are on your own. Luckily I haven’t had issues like my neighbors have (Heater not working, water heater issues, plumbing issues). Still it’s incredibly frustrating I feel like once Lennar got their money they don’t care anymore. ... More

Let me start off by saying that this is a wonderful community and I’m very happy that I moved here despite the construction issues. The other residents make it the wonderful community. My home sat with no progress being done for much of 2022. It wasn’t until the final month that they hurriedly slapped it together. It shows! I am a disabled veteran and have felt totally overwhelmed with all that needs to be done but I will make sure that Lennar fixes all of the issues with my home. As I type this, tiles are being replaced in my living room. The place basically needs to be repainted, I still need beat up doors replaced And other doors repaired. ... More

Our experience was easy from start to finish. The response time to an issue has been outstanding’ easy to work with, friendly!

Be aware of new homes they putting them up 2 fast always remember that if there r 10 people working on your home at least 4-5 of them will cut corners leaving u wit problems down the line stay woke

We just purchased and moved in the end of November. We had things that we were told that they would come back right away to fix or finish and that still hasn't happened. For what we paid for the house, you would think that we would get better customer service and timely repairs. The fact that we were promised grass before we moved in and it didn't happen, very unfortunate. Everyone that I have spoken with has said they can't believe that gutters aren't a part of the home building package, which again is just sad. We are happy to be in our house but just wish that the things would just get done. ... More

The house was realy well done, but theres some things that are not fixed and the house is now in use. Like garbage boxes, front door, painting etc.

Once the down payment went through so did the fast response to issues. Closed early to help them out and immediately regretted that because there were issues with filthy grout on brand new tile floors throughout the home. Painters and cleaners not good in my opinion. I’m not moved in yet but will be soon and hope everything has been taken care of… we shall see. Oh and the garage and lanai and front walkway has many cracks that they say is ok not sure about the driveway yet. Overall I wouldn’t have bought my home because every step of the way was constant phone calls, texts with a real bad lack of response time if at all. I’m sure I’ll find lots more when I move in next week ... More

This is our 5th home buying experience (both existing and new construction homes) and by far the worst experience with the building process and quality/value of the home

I was hoping for this new home build to be a great experience, but unfortunately every aspect of this process was terrible. From the sales team, to the financing, to the quality of work, to the final inspections my wife and I were extremely dissatisfied. During the financing process Lennars rates were higher than others and they used scare tactics such as “you will not get your keys after closing if you do not use Lennar Lending”. This was untrue as were most things Lennar informed me. Once the home was built and an inspection was conducted it was worst that we could have imagined. We had over 300 corrections that needed to be made. We were informed these would all be completed, yet they only had 7 days to do so. As my wife and I contemplated if we were or were not going to close on this house our concerns grew greater as the concerns we pointed out did not get touched until the Sunday before our closing. Majority (85%) of the problems we pointed out never got touched or repaired and it drives us INSANE to live in a home with so many imperfections. I have seen homes built in the 80’s that is in better condition than the interior of our home, which is less than 60 days old. I am extremely disappointed in the process and workmanship of Lennar and would never recommend them to anybody. If you are contemplating purchasing a new home from them I would heavily recommend a home inspector (Lennar will also use scare tactics and tell you that using your own inspector will most likely delay your closing) at a minimum. This purchase has been by far the worst investment I have made and just hope to break even by the time it is time to sell. I love our neighborhood, but this house was made, designed, and constructed atrociously and the builder should be ashamed of themselves for selling this shabby product. If you are dealing with Shelley or Angela from Harvest Point I highly recommend you get with Angela’s supervisor and ditch Lennar lending as fast as possible. The experience I had with the both of them is by far the worst from any professional in this industry that I have encountered. ... More