Lennar Reviews

Workmanship of all grouting was terrible. All shipping plastic on the shower basin was not removed and was caulked over the top and peeling off. Overspray of white paint on black cabinets. Many door trim finish boards were cut over an inch short and just caulked at the floor. Garage door floor area had to be floated because there were 1/2 gaps on both far left and far right sides of the door when the door was closed. Alot of mortar was spilled on the garage floor and front porch which all needed to be chipped off. Paint and stains on the carpet. We had the carpets steamed cleaned before we moved in. A number of items that were to be fixed between the initial walk through and closing were not completed. During the final walk through several workers were still in the house working on the issues. We closed 2/28/23 and as of 4/11/23 our yards sod is not complete. Many issues were not addressed in the timely manner that the CM stated they would be. The evening before the down payment was to be made, we were notified of a price increase. ... More

The initial process was a little bumpy, but we got through it. However, during the second walk through I thought I was racing in the Indianapolis 500. That was the quickest walk through I ever did. Afterwards we learned some things were missing and some things weren't done right and as far as things not done right outside the home, make sure they get done before signing and closing on your home. Otherwise, you are responsible for anything that's not right on the outside of the home. Such as, cracks in the garage floor or chucks of driveway concrete missing, just to name a few. Also, doing the first walk through the Lennar guide did not want to open the attic space. Not quite sure what that was about. If asked if you want to get your own inspector before closing, I suggest you do so. However, this is our second Lennar home and though the house was not perfect it still seems to be a good house. Just not as good as the first home we bought with Lennar back in 2006. ... More

I purchased my home in Florida while living in NJ. The process was seamless. Lennar’s sales agent was attentive and answered all my questions. I used their lender and the approval process was quick and easy. This is my second home and it was so much simpler than my first home. I would definitely recommend buying a home with Lennar!!

The did everything that we need

Buying a lennar home is not for the weak, loan officer's are terrible, unknowledgable, Unorganized and truly do not have the customers interest in mind. That goes all the way to management, my l9an officer kept putting blame on others and not fixing anything such as my disclosures being incorrect multiple times and him saying that it didn't matter only the final one matters. Then a manager took over my loan, and he was rude and disrespectful, stuff sent incorrect disclosures, and then chose to tell me I was "high maintenance" because I had to reach out to him everytime something was sent to me instead of him doing his job. Then closing day came, we had communicated many times that my closing was virtual, then the day off he told me an hour before that my closing was now in person, the office is more than an hour away. Had no respect for me or my time. Once I arrived to the office to close he was informed I was there. Chose not to even come and introduce himself until his higher up told him too. To sum it up, buying a lennar home is a nightmare and not for the weak. The only person I am grateful for is Mark, he was my sales consultant, he was there every step of the way and was truly incredible. If it wasn't for Mark I would have quit the process and not bough this home. ... More

We moved in just under 2-month, and have already found multiple issues related to the quality of workmanship.

1, Pushed to closing of the deal without completing the job with satisfaction 2. After closing, Buyers are pushed around for no reason. 3. Managers and main contractors very courteous and professional but workmanship fair. 4. Appliances are all Apartment grade.

Overall, the quality of Lennar is basic. We’ve found a lot of half-completed items ranging from: no anchors on bathroom hardware so items falling off the wall, corners cut in flooring/walls, tiles uneven, front yard sinking, etc. The view and location is why we purchased this home. Honestly, Debbie & John (warranty/construction) team are why this experience was great. Debbie is the best & Lennar is blessed to have her. There are many items we have to upgrade since Lennar builds basic builder grade homes. If you’re ok with a decent price point & updating items on your own, this is a good place to build. Simply, Johnson Ranch is about location and not this builder. ... More

Lennar representatives are very well trained to make up answers on the go - this is everyone else’s, customer service, construction manager, etc. As we get close to closing their objective is to just get your signature to close and not really fix things that were found during inspection. A lot of the work seems to be done in a hurry and does not meet the exaggeration of Lennar representatives. Overall, they are not trustworthy!

Three months after closing, we have more open issues on our closing list, than Lennar has addressed. Most of the issue were opened a month prior to closing. Should never close until the open issues list is full addressed

I have issues with some of the products - flooring gets dents/scratches easily. Walls are crooked. I like my home and the area that I bought in. I am glad my daughter & realtor found the place. Just wish the workers would take a little more pride in their work.

Very poor customer service and difficult to get warranty work done. Lennar lacks ownership of responsibility and transparency. I would never recommend buying a home from Lennar.

The house are rushed to be done

The process was smooth and team collaboration was great

did not get a chance to pick the color of my home

Efficient, Reliable, Trustworthy, professional, and Trustbuilder.

I love my new home! I had a really good experience with my salesman Lee and with John who I did the walk through with. All went smoothly.

House is a good value for the money, but the issue is that nothing in the house was functional of done correct. Light fixtures don't work, I have to hire an electrician to correct them. No crown molding, all exterior light fixtures are loose. Nothing was ready on time. Water main broke on the side of my house and toilets overflowed all over my floors. I am very disappointed. House looks good on outside but beware of how things are put together on the inside. Shoddy craftmanship.

Great experience! Everything looks good and smooth process!

On-site construction team leader Allen Bailey and on-site customer care support Andres Pelaez are fantastic. They simply handled issues with professionalism and respect. We truly appreciate their dedication and they made our experience with Lennar pleasant.

Closing was delayed many times. Last time delay was the day before closing and being out of state we had no place to go. It seems once you had the money, we had wired full payment 2 weeks before closing, that's all you care about. Lennar Wanted documents signed when items were not complete, just trust them. Closed in February still have a check list of items not completed. Amenities still not complete but HOA fees are still collected.

Everyone at Lennar was wonderful from the first person I spoke with until I closed on my home! I highly recommend Lennar for their wonderful customer service and great floor plans!

Lennar was great to work with while buying our home. They did everything to help us get into our home smoothly. With any issues they had quick response to fix the problem.

After a delay of about four months we got close to closing and there was another 10 day delay. but we were still haunted about monies and paperwork for closing. Then when closing was actually imminent we had our walk through, After much follow up and nagging the punch list was promised to be completed before the closing. It wasn't and we had to resort to other means to make the unit move in ready. After all that we still didn't have hot water for 2 weeks. Lennar is still out of control

It was what we wanted, where we want it. Great customer, service and response to issues.