Lennar Reviews

I think there should be more insulation in the walls or more barrier because I can smell smoke On my first floor and it is unpleasant. Other than that I can’t complain.

Overall experience was good heidi at lennar mgt and Jordan were outstanding Biggest complaint is the lack of paying attention to details. Paint overall was less than satisfactory Railing finish work was sloppy . In both cases more care was needed to provide a better finished product. Carpentry was satisfactory but again little things like sanding mitered edges before painting are things you just expect to be done Perhaps a review of subs is in order Second lennar purchase so pleased with the builder but expect more quality finish work given the price point

We had multiples issues that needed to be resolved and still waiting to be... -Missing sliding doors -Walls with holes unpatched -Doorbell not working -Missing cabinet moulding -Still no key for main front door -Missing kicker in the kitchen -Master bathroom with defective faucet They should improve the PDI a little bit. We were expecting a fully finished home!

Closing and getting the keys took considerably longer than expected with Lennar mortgage

Lincoln was great in resolving punch list items.

There is no clear communication on who should we reach out to in case of any support required. Also, I was disappointed that support takes a long time to respond to any help.

I was not very impressed whatsoever with the entire process. Never once did my salesman take the initiative to send me any photos of the construction process being that I am out of state. They told me they would do that. If the non-English-speaking crews that came in to complete each phase was not paid until the work was done to satisfaction, the quality of work would be much better. I feel as though there is absolutely no supervision, just everyone collecting a pay. sure, the houses look great from the outside but speak a different story upon closer inspection. The lending process was like being harassed. I basically had to tell my loan officer that I have the means, via my investments, to purchase the house in cash. That’s when he backed off. I think he was fearful of it I was going to go ahead and do so, especially because interest rates were quickly rising. On a positive note, my project manager was overall the most responsive person I dealt with. He got things done at the end. ... More

Has been difficult to get the dying grass in my yard replaced due to springer system being inoperable for a good amount of time.

Overall happy with the home. Unfortunately the closing was delayed a few times, no fault of our own.

This is my second Lennar home. I purchased this home because of the craftsmanship in my first Lennar home. Unfortunately Lennar did cut corners in the craftsmanship in my new home which was twice the price as my first Lennar home.

The quality of materials used to build the home is top notch. Also the built-in technology is great, such as solar panels, water leak detection, sprinkler system, fire alarm, ring alarm, etc. Customer Care has been quite responsive to resolving issues.

During the build process, Lennar did a great job of communicating the process via a weekly email. Unfortunately, beyond anyone control, the process took way too long. The impact of Covid-19 on the build was huge. Materials like windows seem to take forever to arrive. Matt and Tina were very good and providing updates. I have built many homes in the past. The overall workmanship on this home is average. There have been many minor issues that we found after we moved it. Lennar has been responsive in making the changes, but I feel like Lennar should have caught many of these in the process of QC'ing the work from their partners. Lennar was upfront regarding request to changes in the home. Lennar does not modify the home from the specification of the model. Simple request to add additional outlets were not agreed too, which meant having an electrician come in after we moved in to add outlets. This would have been much easier before the drywall and painting were done. Overall, we are happy with the home. I feel like the home and process would be so much better with a little more attention to details. ... More

Our sales rep TK was awesome and really made it a smooth process. They have been responsive with messages pertaining to issues we have brought up but there are things that still remain that were supposed to be fixed or cleaned that have not been. I will say that the quality of the finish work was not very good. Also the paint they use is terrible quality.

The house was very dirty on move in. Floors, inside and outside of all cabinets and carpets were very dirty. Caulking at baseboards was very sloppy throughout house. It looks terrible. Management of contractors was poor which led to long delays due to failed inspections of power and gas connections into house. I have had many new homes. This was the worst exoerience on a home build

The floor plans are amazing. The space inside the home is incredible. I love it.

My overall experience was good. I do not want to fault them for the craft folks they hire and workmanship that they do. There were items along the way that concerned me, but overall most were taken care of. I have yet to receive my exterior house colors for touch up . I have emailed my salesperson and he keeps sending me the same document of the items included in the house, BUT I want to know the NAMES of the colors used for the exterior. Anyway, for the price at the time it was a good value.

Our best experience came with the team who met us at the home; the Construction Manager “C” who should in my opinion play a much bigger part with Lennar. The young man who did the walk through was fantastic and made us feel comfortable. Anna was very warm in person and helpful. We have NO love for your Loan Department at all. The lie “$11,000 towards your closing cost” shouldn’t be used anymore. Though there was a bright spot with “J” the rest of everyone else was unprofessional and extremely pushy. I have been very vocal in discouraging anyone from financing with Lennar. There also is a person who needs remedial sales and customer service training in your “Home Protection Mortgage Insurance”. He was EXTREMELY unprofessional and rude. We do love the home, however there things that could be done to improve it. Our overall experience and totality of it all is a C plus. ... More

Quality of materials is not great compare with my first home with Lennar. I am not happy with value of the price paid.

Troy, Trina, and Joe have been helpful throughout this process. Erin our consultant was the best

Please ensure that Lenore stands by the date that they give you for closing because when they change the date it totally disrupts your life and then you have to spend additional monies that were not initially budgeted for

Attempting to obtain a mortgage for the property was torture. I finally paid cash just to get it over and done with.

The house was incomplete at the time of closing. A very long list of items to be fixed on closing day. It took weeks, if not months to get them all fixed. Lennar sales did not disclose all information about the home lot and Vista community information. A pedestrian Traffic sign was installed at the driveway entrance, Additionally, we have come to find out Vista Lake Owners residing in the Wild Blue community, will not be able to use Wild Blue entrances. This was a huge disappointment. The Community clubhouse was promised completion 6 months ago, now group d had not yet been broken and we are told another year. ... More

The finished quality of workmanship sucks. They should do a walk through themselves before they invite the homeowner in and fix everything they find wrong. But, they wait until the homeowner comes in, and in a couple of hours expects the homeowner to find all the problems. The finish carpentry is poor, the countertops were not cut straight or square, very cheap flat paint on the walls that gets marked up just by leaning a cardboard box to it. They wait to paint the doors after all the hardware is attached, thus more poor workmanship. Walls are not straight vertically, I have one wall off 3/4" in just the width of a 32" door. They do a poor job cleaning up for the final customer inspection, dust and dirt in corners, window sills, etc. Drywall not flush, even or square. This is a poor excuse of a quality new home. But, I will say this, they try to make it right after the fact, but it should not get to that point. ... More

I was told I would get two walkthroughs before closing, I only got one so I didn’t see that the fence gate was on the wrong side of the house, no one told me that they only put grass down 20 feet from the back of your house so I have a good 10 feet of mud when it rains, wasn’t aware fence would not encompass the back door area. Read everything and ask the questions that you may think are stupid

The home consultant I worked with was phenomenal. She was very attentive to my concerns but the lenders that are used were not good at all. Very unorganized and I feel that they lacked experience.