Lennar Reviews

Michael and Joe say they will fix a reported problem but never follow through. Upstairs floor boards are creaky and depressed feeling as though your going to follow through. When reporting problems pertaining to workmanship of home the buyer is told that it’s a cosmetic issue and that it’s not covered even though it’s the fault of the builders. When buying a new home you should feel good about it and not feel that there is a mountain of problems. I live across from a model home and people constantly ask me about our Lennar house and neighborhood. I am at the point where I’ll be telling them the truth. I’m not happy ... More

Poor communication, construction quality poor, lennar staff not willing to deliver quality home, construction manager not responsive n did not fix home inspection issues, home delivery to customer with bunch of issues, after closing complaints not handled, overall extremely bad experience

This is the 3rd New home I’ve purchased in the past 20 years. As a Military Veteran this was by far the worst attention to detail home I have owned. Wall outlets not all equal, carpets were dirty and full of saw dust. Professional cleaning not done. Walls have curves, windows not equal widths, air vents not in an enclosed bathroom, no air vent at the top of stairs where there’s a window. Pretty much these construction managers are slapping these homes together and not ensuring every detail is correct. For a $500K home, I expected better. Definitely not my forever home. Will look to a new builder when that time comes. ... More

The buying experience was great but once we closed it was like they didn’t care anymore. The staff were super friendly and nice but issues identified prior to closing are still not fixed. The price paid does not come close to the quality you would expect. Walls are not straight, caulking is missing and not finished. Paint was messed up and told it would be fixed at the 30 day mark then was told they will only repaint at the 11 month mark. Best advice I can give is don’t close unless everything is completed because it won’t get done.

Construction superintendent was absolutely unresponsive. In fact he never showed up for my walk through.He made nine commitments and never met one.I closed on the house on April 27th and did not receive house keys until June 19th. Still don't have closet doors.I intend to caution every new owners of what to expect when they move in.On the other hand the sales personnel were outstanding.They were responsive and really tried to assist in getting things done. I don't know how they can work with the construction superindent.It's a shame because you have a good product and concepts and one individual can leave such a bad impression. ... More

I feel the workmanship and some of the materials were shoddy and paint was not done properly. The excuse of having to paint in the dark was an embarrassing statement.

Sales people were outstanding. Construction people left a lot to be desired after closing and repairing imperfections. Quality of construction was poor.

Communication response time and fixing issues is a bit lacking and I understand that there is an employee shortage everywhere but it should not take as long as it is taking to fix the issues I pointed out before closing and now rolling over to 30 day review when new homes are being built and being closed on my street. If those new homes are able to get their materials in, I don’t see why my home can’t also get the materials in as well. The home is great, I just would like a better turnaround time fixing my issues so I can fully enjoy my new home

I like the model we bought. The curb appeal is nice. I was a little disappointed with the communication. We got the house with dirty windows and stains on the patio concrete. We asked for them to power washed and nothing was ever done even though Grant said he put request in.

The home buying experience was generally smooth. But once we closed it was difficult to get anyone to complete things that were supposed to be completed

Quality of workmanship is lacking

There have been a lot of issues once we moved into the such as with the dishwasher, garage door, windows, etc. too much stress for a new built.

Sloppy work during final walk through. Missed a lot that we flagged. Has taken 3 weeks and counting to fix issues reported to them.

Currently pre-construction items were not successfully updated and no one has gotten back to. Kitchen cabinet doors falling apart with only one month of use. Not happy with the amount of time they take in order to get back to you when issues are reported. On the other hand my sales person was amazing and always responsive. The mortgage and closing was a smooth transaction even when I had so many questions. They will always get back to me on a timely fashion even if it was after hours.

My only concern is we are not receiving the garage door that we were promised when we sign the contract. The temporary door is unacceptable and not in good condition. They decided that we won’t be getting a new garage door- that will try to fix the existing dings and problem with the temporary door- this issue has made homeowners very unhappy including me. Hope they’ll revisit this problem and fix it so all the homeowners will have better respect for Lennar.

Expect delays Expect problems found in walkthrough to be very slow in being responded to

My sales person is the best experience we had with lennar Yatsira but the rest of process and workmanship and material really disappointed concrete finishes are horrible trim and caulking and paint are really bad the contractor only care about getting the job done with no quality so sad for all that money we paid

The office people are all very pleasant, very helpful. The quality of work done on my house is poor. The sloppiness of the painters, lack of caulk, paint on the floor, chunks on the light switches, grit all over the tub, shower doesn't drain. My windows and walls and door frame is crooked. Some flooring has already been replaced as well. I've had issues with the water, electric and gas, just to name a few. I've had new homes built in the past, all I had were nail pops after a year....I've had all these issues within a months time. I'm working with a pleasant girl in the office, and she has been helping me make appointments and getting people out to repair the issues, which is frustrating. It took 5 people and 3 hours to flag the visual issues on my first walk through. I love the size and layout of my home, it's just sad that it's not a happy, joyful experience that I expected in moving into my new home. ... More

Repairs need to be done

Defects started to show after 1 week and they say that is what they have to work with - there is nothing they could do - the fire sprinkler cover fell - it still is off - so there is a hole in my ceiling - the patio door lock destroys the wood frame - the tankless hot water has no hot water - my list can go on and on - I would love to have given a great review - but right now It really is bad

Quality of work in building home was poor, seems certain trades are about quantity not quality when it came to building home.

Builders warranty sucks because basically there is no warranty on the sod they laid down I put in a work order and it took 2 1/2 months of me hounding my warranty guy and he even came out and looked and agreed with me that they screwed up but his boss was a jerk and won’t pay to have it fixed

Overall, it's a smooth purchase process, with great online interface. However, the materials used and electrical appliances quality are horrible. Paint, fridge, water heater, AC heater, Wifi switch, all require repair No matching paint for fix up The fridge has damaged connector and wont dispense filter water The water heater switch was not connected The AC air heater has a loose cable and wasn't fixed for over 2 weeks. Not actively fixing the issue with Wifi switch.

Our walkway was left messy and I was told the developers supposed to fix it. I have sent several emails to get someone to fix our walkway, still no one is taking responsibility for it. A new community walkway shouldn’t be looking a mess.

House is great, Hate the landscaping