Lennar Reviews

The buying experience with Lennar is as one might expect, A large company getting through a lot of detail in a streamlined manner. Some things fall through the cracks and they do a pretty good job of fixing those things. From a buyer’s perspective it seems like having the ability to make changes in the home at an early stage makes the purchase more attractive. Being unable to decide what the end result will be makes the home a cookie cutter product. When you are putting up your life savings it’s hard to understand that a company doesn’t understand that 8 or 10 different homes isn’t enough of a choice in possibilities to make thousands of different personalities happy with their finished product. People have different day to day lives. They want a home that works for them. ... More

Overall pretty good experience. Fairly responsive to small issues. The only negative is that it was super late after the sale process that I was advised that the extended lanai was no longer offered. Was a big selling point for us.

We love our new home

Stucco not applied correctly. They were in a hurry and it is now peeling off the house. Front yard graded in the freeze. Is now lumpy and undermined with roof runoff and needs to be completely redone.

Sales staff and mortgage staff were amazing. Great experience.

The staff was courteous and friendly. I feel I got a good home for the price.

We had the worst experience with the warranty person!

Looking to maximize profit for stockholders, Lennar overlooked the homebuyer by selecting mostly average quality (at best) features throughout, i.e., kitchen and bath cabinets, baseboards, door moldings, closet shelving, etc. Top that by not painting the garage or by selling upgraded "luxury" kitchens which don't even have a refrigerator and you have Lennar at its best. Heavy use of sheetrock mud, paint and caulking attempts to hide many of the workmanship flaws. It cannot be overstated, inspect EVERYTHING for operation and flaws prior to the developer's walkthrough and give them the list. Once closed, it's more difficult to get things done and they have other priorities. After two months, I still have "blue tape" places where work needs to be done and Lennar's representatives said the items would be addressed. ... More

Neither the concrete subcontractor or the irrigation subcontractor showed up at the time I was told they would be here. I have not heard from either of them. The floor in the garage looks like a spiderweb. I am concerned The cracks will continue into the house and ruin the tile .I do not understand the lack of response from your subcontractors. On my final walk-through I mentioned to your representative I thought someone should have been in the house much earlier to take care of things that were still being done on the day of the walk-through. His response was “ I got here after the build was complete so it is not my house.” Not a good response. ... More

If I could turn back the hands of times I would have never bought a home with this builder. My salesman David was to sum it up the worst if you get him run immediately. Tiffany my loan officer tried to get me to close on a house I wouldn't be able to take possession of just so they wouldn't have to redo paperwork. It's been a month my front lawn has fallen into the street my cabinet fronts are falling off, I have standing water in yard and they never relaid the sod so now its mud and weeds and they stripped it from the edges so the grass doesn't even meet the sidewalk. Byer Beware

Our new Lennar home experience was excellent. We are happy to have found a great community to retire in Delaware.

This was an purchased as an investment property as good thing this was not our main residence. We had our walk thru with the main project manager and gave him a punch list of items that needed attention and or repaired. None of it got done (even after we closed) and they had us submit any issues once they got their money to a website to submit any further claims or issues. After a week of calling they came out and fixed some of the issues and we still have several items were still waiting on hat need attention. This has been ongoing on for over a month now. Very poor customer service and the quality for what you pay for is very subpar. I would avoid this homebuilder if you can (especially if this is your main residence) ... More

Brokers, both realtor and mortgage great to work with Made purchase pleasant

Don’t buy a Lennar Home if you expect to receive a nice yard to go with it!!!

Make sure when you do your walk thru you take your time and person takes notes. Take photos. 75% of items were not corrected and now we're living thru contractors in and out of the house. Makes it difficult when you're trying to settle in.

Very poor communication when buying home especially since we came from out of state.

Not good on helping with warranty items

Great experience knowledgeable people and patient

Home was delivered 1 year late with very poor craftsmanship and little quality control. House was not delivered in moved in condition and was very dirty. Craftsmanship is equivalent to DIY. Uneven flooring, cracked tiles, cracked grout, loose, rotted, moldy subfloors, missing cabinetry, electrical issues, crooked walls, sloppy paint and trim work.

Overall we love our new home. As with any new home, there have been a few issues/punch list items but so far Lennar has been great about fixing them. Lennar Mortgage (Bryan is amazing to work with), Lennar Insurance and Heidi all made this home building and buying experience an easy one. Thank you

The overall experience was stressful , I believe that the craftsmanship of the house is poor, as I am already seeing nail pops , had to have warranty work done . When asked if I could have some paint to touch up my walls after moving in , I was told you can go to Sherwood Williams and tell them Lennar house Walnut Creek and they know the paint . To be honest that’s not what someone that pays 500,000 for a home wants to hear , your build supervisor did catch the pillar in front of my home as twisted . Placement of light switches are awful why not have a switch in the garage for the garage , No outlet near the water main to use the monitoring items that require 120 v , I rate my over at 3 stars , some people on your team work as hard as they can to please the buyer others are just there to collect a check and you can see that , the warranty dept was quick to come and fix my issues , slate did a great job of keeping me in the loop. ... More

2 days after moving in to the new construction home my downstairs bathroom had a sewage back up and overflow. I had 6 inches of sewage in my entire bottom floor of the house. Bayonet was sent out to scope the lines and clear the clog, they found construction rags blocking the path and the cause for the over flow. This over flow ruined almost all of my furniture and everything in the boxes that had not been unpacked yet sitting in my living room. I was told everything would be covered by Lennar, this was not true. 3 weeks of very loud dehumidifiers running 24/7, which increased my electric bill by almost $200, my living room was tented off where I could hardly get into my kitchen for 4 weeks, I also had to miss a lot of work just to be home while they replaced the drywall that had been damaged. I am a first time home buyer who has had a horrible experience with Lennar through this process. I have still not received an apology for the incompetence of the construction workers, only god knows how they got the construction rags in the pipes. After everything got repaired I proceed to ask about when I would be reimbursed for my personal belongings that were damaged considering I had been told the whole time that I would be reimbursed. I was then given a warranty handbook and told to read a section on page 9 that tells me they aren’t responsible for personal belongings damaged even though I have no control over this. I am getting married in august and still have about 10k that has to be paid off. I am now put further in debt because I have to buy all new furniture. This was supposed to be a fresh start and the beginning to an amazing next set of years, instead I am stuck in a rut thanks to Lennar. What a horrible experience this has been. Unfortunately all I have been left with is to urge everyone that I know to never buy a home from Lennar. ... More

This isn’t second Lennar home. I am a single woman and was very nervous about everything. I had to buy a home after the hurricane and I went to Lennar because I knew I had a great experience before. Kristen walked me through all the financial steps and answered her phone and texted me back always and very promptly. Colten answered all my questions about the property quickly and with detail, Mike followed up to make sure I had all proper documents and Brian has been in touch and over the top in any questions or other Ned’s with the home. These employees exhibit such loving concern and empathetic interest. They are the reason I recommend Lennar. Of course Lennar develops a beautiful good quality home fir a great price! Thank you Lennar! ... More

I have very good experience with Jon and my loan officer (Christian) and his team. But on my backyard the drainage (landscape) is really bad. I report for lennar home care last month 03/10/2023 and they told me the builder will fix the landscape. It's over a month now and a lot of water on my backyard. There is rain last Wednesday after 6 days still a lot of water.

We have enjoyed our experience with Lennar as positive and exceptional workmanship. Everyone we encountered has been pleasant and responsive.