Lennar Reviews

Other then the sales person I used who was terrific, other issues were very difficult to have addressed. Phone calls and emails to customer service go unreturned until you threaten to go to corporate. The house overall is very nice however there were several repairs that had to be made that were mostly cosmetic in nature. I would be hesitant to buy from this builder again. Sorry Lennar but you asked for it!

I applied and paid for the upgraded kitchen. This was supposed to come with Electrolux appliances but instead, I got Frigidaire appliances without consulting me first before making the switch. Already, the refrigerator isn't cooling just almost 4months of usage. The heating/cooling system is not functioning properly. In the summer, the cooling system was not cooling on the third floor. I called the HVAC company as was advised by the sales agent and an appointment was set up for 29th of October. The HVAC company neither showed up nor gave me a call as to why they couldn't make the appointment. Now, its getting cold and the heat is not coming on. ... More

We are happy in the new house with lot of open issues. It was promised the exception issues will be closed in a month while closing , and still most of them are still open. Not sure if this survey is just a drama or will be taken seriously.

In general I'm happy with the purchase of my home. It's a perfect size for a couple with no kids. Love the balcony and the fact that I can see the sunset all year around. The open plan kitchen-living area is another plus. There are some things that are not the best such us: - Master bedroom could've used an extra A/C duct. One is not enough and it could get uncomfortable at night time. The smaller bedroom has the same duct, but it is half the size of the master, and get really cool and nice. - Master walk-in closet is very small, so the second bedroom closet has to be used by my partner.

We still have issues that have yet to be fixed since before we moved in. Getting ahold of anyone is impossible it’s like the got our money and we no longer matter

Don't believe everything that is told to you when buying a house.

Make sure you get a great inspection and let them fix all the issues before closing

Others not so much.

The construction manager for this development either doesn’t know what he’s doing or he doesn’t care!! We have caught him in falsehoods (many). We had are home inspected and the multiple things that were bad were not addressed (yet) and we were told that they were amazingly well had our inspector take a second look and it wasn’t addressed on our home and sadly the construction manager still has a job. I would say it’s a fluke but we purchased a villa in this same neighborhood and same experience with the same construction manager

The quality of these homes are horrendous considering how much they cost. The materials used are horribly cheap and the finish carpentry is ugly. The attention to detail is nonexistent.

I’ve emailed and called several times and spoke with the builder to get the cover for a sprinkler head that is missing. When we did the walk through it was documented and they said it would be done by the time we moved in, it’s been over a month and there still isn’t any communication on when it’s gonna get done, it’s very frustrating that once you purchase a house from lennar it feels like your concerns are put to the side and that’s not good for a company to promise these things and here we are well over a month with no response. Very disappointing to say the least.

I am grateful that everything is clean and brand new, however, the quality and craftsmanship is lacking. The large kitchen sink has the wrong faucet for that sink size, something like rinsing, the sink out is impossible, and it will have to be replaced. The bathroom faucet leaks under the sink when you splash water washing your face. Over 50% of the installed lights do not work properly. It’s so dim, it’s difficult to see for example cooking in the kitchen or putting on make up in your master bathroom. The backyard is not level. There’s so many large hole like ditches, I have rolled my ankle a few times, I was dismissed & told “it will level out” ? Lennar warranty company has been attentive to most of my request, but I’m told some of it is just them cutting corners and using the cheapest products there’s a garage door with no opener, in addition, there is no handle on the outside of the garage door to open it from the outside. These are just a few of the items that I’ve run across, However, I have not had any issues with the heating and air conditioning, hot water, sewer, etc. So that’s a very big positive. The neighborhood is nice and I look forward to having a clubhouse and pool eventually. I’ve not had an inspection by a private company yet so we’ll see what they say about the “bones” of the house. Thank you ... More

Easy to work with most of the time. Quality of home is extremely poor. Contractors need to pay closer attention to detail. Poor workmanship. The “integrity“ of Lennar is poor Would not recommend your company to anyone else

Overall the experience has been difficult, we closed in late May and still do not have a mailbox and the address is not recognized by the post office or on maps. It has been extremely difficult to get furniture and other items delivered to the house. Our internet service took over 2 months to get turned on the house for the same reason as the service provider could not confirm the address to be true. I wish Lennar had waited another month or two before closing, moving in when we did has been a very unpleasant experience.

Some issues was resolved but other issues are present and no one has responded yet honestly it’s like I’m actually bothering them

I walked into a home I bought online and when I did see it in person I was not happy, there wasn't any grass in the yard, and inside it's as if it was done by a someone in a rush and was cross-eyed, I woke up to a pile of ants and a few spiders and when I went to talk to someone about it was told that it's my home so I would have to deal with it, and this was after living in there for 3 days, a front driveway that has a crack across three panels that I still have to pay full price for, no back pad that I can grill on, cabinets that hits the walls and flooring that was done without care, when I first looked into this company, I told others to look into it and buy, now I don't do it because I do not want someone to blame me for buying from Lennar ... More

when you do your house walk the first and second time, everything looks great and you are loving it, once you are settled in, you start to really notice everything is rushed and done the cheapest way, when you are putting in tickets for repairs, they take along time to reply, i understand i am not the only one here but on some tickets, they dont even get back to you, i am still waiting on cracked/broken cabinet drawer which i mentioned in the walk thru

Overall, the experience has been pleasant. The finance side of the business went very well. But, from the time we completed our initial walk-through to now has not been so pleasant. I was told that Lennar doesn't complete a thorough cleaning of their properties. It's called "construction clean". So, we had to go through the entire property once we closed to clean all paint, tape, and sheetrock dust off of everything. Now, I have a warranty claim, and they are telling me it's homeowner maintenance. I am not pleased right now.

Once moved in noticed a few things that needed to be touched up reached out and still haven’t heard back. Blessed to have a new home for my family and I but would love a call back to get things touched up that was promised if we needed anything.

The quality of the home is very poor compared to my last home which was built by Richmond. There are cracks in the garage and basement. The appliance quality is not good. One of the windows in the closet is overlaid with drywall. I didn't even know that window existed. I would strongly suggest Lennar not make money off customers by making them pay/lease for the solar systems. I had a bigger solar system in my old home and I paid for half the price that Lennar/Sunnova is charging us. Please, please don't profit from us in the name of the environment. We will bet better solar panels at half the price. They didn't even put rough in the basement just to save a few hundred bucks (it will cost the homeowner thousands of dollars if they decide to finish their basement). ... More

Try to resolve issues with cut corners on maintenance. My sink faucet is leaking and water comes down in closet, and every time different people comes and explain that when you clean sink, water supposed not go behind faucet. So I have to keep towel all the times behind the faucet. I never heard like that. I was owning the home earlier and I used to clean bathrooms and I never seen water under the closet. The faucet gasket has to be sealed and leak free.

Buying experience was good but on the building side of it it’s poor

Worst Experience with Lennar Mortgage never ever again from start to finish. Terrible experience. These people working for your mortgage company are not trained the right way.

Day 2 after move in revealed a major plumbing issue. I give credit to the response time here. It was addressed the next day.. but they had to tear the front porch concrete and brick up to fix the problem. It was repaved and bricked, but a few footprints were left imprinted in it and the new beams that sit on the porch still have the plastic wrap on them. We've contacted the appropriate people to fix these things but it's been 3 weeks and I'm not sure they will.

This review is like A Tale of Two Cities. It was the best of times, it was the worst of times. The sales, purchasing, financing, closing and everything else that dealt this the finance/management/updates was fantastic. Everything to do with the construction, construction management, and resolving issues on site was absolutely horrible. The craftsmanship was horrible. It feels like the home was put together over a weekend. The flooring, cabinetry, dry wall, and painting were all done in such a rush and there are still countless issues that still haven't been resolved. Appliances weren't tested. Common sense did not go into the construction whatsoever. Things were installed in such a backward manner. ... More