Lennar Reviews

Home buying experience was ok. Our Mortgage Loan officer was Amazing and our job site Superintendent is amazing. However, the quality of this homes is cheap and with no taste at all. Materials are cheap, kitchen Granite is ugly, Master Shower is cheap and you don't get to choose any other details or make any changes to your own home. Appliances are cheap too. So you are paying $401K for $100K value home. Very sad!

Our experience with Lennar has been great. Always friendly and .professional, Any questions or concerns we had were addressed almost immediately once being contacted. We love our new home! Any questions or concerns were addressed almost immediately.

Unfortunately was not a good experience in the buy and all processes. I received my house with several problems and poor quality in the finish of the house, paint, wood etc

The builder does not have any kind of quality controls. One month after closing, we have experienced all kinds of plumbing and electrical issues, not to mention so many items not fixed since closing. The house is in a really bad shape, e.g. cracked window/bathtub/grout etc. considering the price tag. The service request is submitted through an online system. Once submitted, you will need to wait to schedule a remote discussion with a representative, who will then transfer the ticket, each step could take several days to weeks.

From the moment I met up with Cheryl, the salesperson, I was thrilled. Cheryl really listened to me and what I wanted in a new home. The communication was fabulous. When I met Dave after I signed to build my new home, Dave explained to me the building process and when I could expect certain aspects of the development. Every question I asked was addressed and taken care of. I have tremendous respect and admiration for Lennar Builders because of those people were here everyday to make sure that my home was completed on time and in such beautiful condition.

We love the community and the floorplan of our home. The workmanship and some materials could be better. Construction Manager was responsive to all our concerns and request.

The builder’s were amazing. They walked me through and made sure I understood every detail of the home from start to finish.

Sales department and building department are not aligned. Definitely have opportunities to improve

Community is very nice. House should Have lights in all rooms. Installing a fence is a horrible experience; Lennar should have system to get one in a timely, cost effective manner. Sale contracts are error riddled, impossible to understand, and so generic they have 50% not applicable. Have a contract for cash and another for financing.

Hi, This is my third lennar home, but my experience of buying of third lennar home was really bad that I would never buy another home from lennar. I had primary home and investment home from lennar prior to this...they were forcing me to close home with open drywalls and lot of work pending. Can you imagine closing home and some attorney coming to your home on Saturday evening 9PM to close home ? They forced me to do this although still pending items. They said If I dont close it today I will lose my 10% security deposit and my interest rate will go up even my rate lock doesn't expire another 1 month. They said Will address all the pending issues next week but It has been almost 7 weeks and no one responds it. Even when I raise warranty ticket 1 week ago still no response. Lennar was never like this before, otherwise I wouldnt buy my third home with them. But I am done with them. Its nightmare as a lennar customer now...never seen anything like this. If they continue to treat their customers like this and think get away they are making huge mistake. This could be the beginning the end of largest home builder. I hope management sees these issues and fix them before its too late. Again this is not just my experience so many people in that neighborhood complained the same thing. So you get the idea. If you are first time home buyer I would remove lennar home from your shopping list no matter how attractive their incentives and sale price compared to other builders. This is not the quality and home buying experience you want as a first time home buyer. Thank you, ... More

The only reason we continued with the contract is it's the only thing we could afford

Builder met our needs and we love our house.

Getting responses from departments that are supposed to rectify issues is next to impossible. Seven weeks after closing still have 20+ items remaining from punch list.

I worked with an outside real estate broker who was fantastic!

Melinda (Lennar consultant) made the selection of model and contract experience very easy. Bobby and Josh (my before and after contacts) were always listening and did what they said they would do. Made it very easy to go thru the building experience. After the purchase, Gonzo installed upgrades for me. very reliable and affordable. Very satisfied with experience and finished product.

From day one, you're on your own! NHCs are worthless. Male construction manager won't talk to you and ignores emails. Responsiveness is slim to none. Too many mistakes were made, and when you point them out, they get mad and ignore you even more. The only time you hear from Lennar is when they want money. Otherwise, you remain in limbo for the duration of construction. The most unfriendly builder (except for one concierge) in NV, and I've dealt with several over the last 30+ years. If not for the floor plan and location, I would have cancelled my contract and walked away. If you don't care about communication or workmanship, and plan to stay silent the entire time, they you'll be fine. If not, just know that you'll have to be your advocate by keeping an eye on things on a weekly basis, especially towards the end. And know that there are NO options. The entire experience was extremely frustrating and disheartening, especially for the price that you pay...and never know what's going on. ... More

The home-buying process was super smooth, and did not have any issues whatsoever. The entire Lennar team were friendly and answered all questions i had about the home and community.

The closing process was very stressful and communication between Lennar and the attorney was disastrous. Old documents were mailed, documents were signed after the fact, and signing day was not pleasant. Please do better, Lennar.

The people at Lennar are very professional and very responsive and provide great customer service. The process Lennar uses could bd better. Too many people are involved and it became confusing as to who I needed to work with for different items (mortgage vs. building questions vs. document collection vs. closing agent). Would be great if the client worked with one person through the entire process. Also, the resubmitting of documents became a little tiresome. The same documents nearly every month is a bit overkill.

Well, the first week of living in the house, a lot of nails on the rug that my wife got cut on her feet. Another issue is where you put the towels broke off and most of them are loose. I try contact the person in charge of the warranty, but never got back to me. I’m missing a screen on my second floor. They never got back to me again about it there’s a lot of minor issue, but no one has got back to me

Overall we are happy with the whole process of moving. There are some issues with the responsiveness and accountability of the team. We feel like there are too many people involved in the process and no point person to whom to direct complaints. Not very happy with the coordination of the project.

My entire home buying experience with my LennarHome was a wonderful experience! My loan officer Allison was amazing! She explained the process and was always available for my questions and/ or concerns. The quality of the home and price for the options I chose was comparable to other builders in the community. I love my new home within an active adult community and would recommend others. I can’t wait until the entire community is built with the slated amenities to enjoy for years to come.

Elson was awesome from start to finish. Andrea and Andre needs customer service training. Cheyenne was great. Overall the experience was decent. The process was smooth although I was a nervous wreck.

Lennar is the BEST at it!

The materials used in home are cheap and the construction is not so good. This is the townhome. We always hear neighbor tv sounds and also when they walk in their home, we will hear bang bang noise.