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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21923 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21923 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Fast friendly home buying process

  • Rosa S.
  • Verified Homebuyer
  • March 21, 2023
  • San Antonio, TX

Nice neighborhood, great neighbors, cute homes for retires, empty nester and 1st time home owners. Prices are high but are in line with the current market.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Disappointed

  • Sharon R.
  • Verified Homebuyer
  • March 21, 2023
  • Fort Myers, FL

I was very excited when I came to the development and chose to purchase a new home. In the beginning everything moved very quickly. Then it stalled. No updates, rare interaction when I reached out first. My closing date was pushed a few times, which I understand is to be expected - but I would have preferred honesty over BS. Closing day I couldn't move in because there was no occupancy permit. I have been living in the house 7 weeks now and I still don't have a refrigerator in my kitchen because the hole left was too small and it has taken this long to be corrected (still not corrected). ...

Lennar responded:
Good afternoon Sharon, thank you for taking the time to share this feedback. We want to offer our sincerest apologies for the inconvenience these issues may have caused. If you would like us to review any outstanding items, please send a message to us at LennarCares@lennar.com. Thank you.

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

Worst craftsmanship I have ever seen

  • Michael M.
  • Verified Homebuyer
  • March 21, 2023
  • Wesley Chapel, FL

Probably the worst craftsmanship I have ever seen. When you complain about it they basically tell you to close or they will fine you. It has been almost 2 months they still haven’t fixed drywall, paint, tiles, cabinets. James, Kyle, Stephanie all bad. They want the sale and that’s it. Kyle has to be the worst. Took go through the house and see the terrible job and put a stamp of approval is terrible what they do to the consumer. But as the manager Stephanie (I think her name was) it’s all about closing on homes for the investors. They’re mentality is don’t worry about the product being put ...

Lennar responded:
Hi Michael, thank you for your sharing your feedback with us. We are sorry to hear about your experience. If there are any issues we can help address, please send a message to us at LennarCares@lennar.com. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Chewing gum and tape

  • Kathryn D.
  • Verified Homebuyer
  • March 21, 2023
  • Bulverde, TX

New build seems to be put together by chewing gum and tape. The quality of the home is poor. During our first 10 days, our garage door snapped off, our window blind broke and the floors started peeling up. These are just a few issues we faced, however the local team-in particular Brett, has been very responsive to our issues. He has been fantastic and has great communication skills. Lennar needs to value the quality not quantity in their work. They need to stop using labor that does not have the passion toward their craft.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 4

Everyone I dealt with at Lennar was very professional and courteous and all my questions were promptly addressed.

  • William W.
  • Verified Homebuyer
  • March 21, 2023
  • Pendleton, SC

The home is well built and exactly as advertised so I am most pleased with my new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Don't sign until you are 100% sure the home is FINISHED.

  • Janinne M.
  • Verified Homebuyer
  • March 21, 2023
  • Millsboro, DE

Beautiful homes, but be sure you are THOROUGH on your "Celebration" (HA!)walk-through. Once you sign on that dotted line, they are on to the next. Sure, you will get a call to be ensure nobody else goes through what you did, but they do nothing to resolve your own issues. So I'm warning others here too.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Low Country HHL

  • Anonymous
  • Verified Homebuyer
  • March 21, 2023
  • Hardeeville, SC

The notified closing date changed multiple times. We were given an original closing to be October 2022 and based on that we planned for furniture delivery and for us to move in by November. Lennar missed the October closing and we had to pay rent until we could get into the house. We were notified of next closing to take place in January but we found problems with construction that had to be corrected before we could close and get into the house. We expected the things we found would have been noticed and and repaired before we close. Finally closed on 3rd notice and got in to the house in ...

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 2

Tj is great!!

  • Claudette G.
  • Verified Homebuyer
  • March 21, 2023
  • Foley, AL

Have had no issues with Lennar. Workmanship Is great and minor punch list items resolved very quickly. Lennar is by far above some of the other builders in the area.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Horrible Experience

  • Gregory T.
  • Verified Homebuyer
  • March 21, 2023
  • Ave Maria, FL

We purchased in late April with being told a September finish//close. We sold our house and figured we would stay in an AirBnb from August until the September close. After relocating, the closing moved then to October, November, December, and then an actual close at the end of January. The contracts are written air tight to not cover any expenses from a “good faith estimate” of closing even when they have actual close dates given to you. We had to pay short term rental costs with some being in season here, with no reimbursement. We also had to actually find the short term rentals by ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2

Bad Experience

  • Manoj B.
  • Verified Homebuyer
  • March 21, 2023
  • Wesley Chapel, FL

We closed the home a couple of months ago. The house was not ready to be closed due to several issues found during the final walkthrough. But we closed as they promised to fix all items on the same day. But they did not fix all issues. I had a terrible experience working with a few folks. After I moved into the house, I found several issues and reported them to Lennar’s warranty department, and waiting for their response. I went back to my apartment in NJ as no internet is available, and I needed to work from home. I fixed several issues associated with the washer. The dishwasher doesn’t ...

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 1

Close to tears

  • Marjorie F.
  • Verified Homebuyer
  • March 21, 2023
  • Land O' Lakes, FL

Instead of being “ wowed” our home buying experience was terrible. The inside of the home was ok, the tile floors being the worst….in fact we are still trying to get the floors clean and presentable. The customer rep seemed bored and mechanical and did not act on any issues for over a month. Our construction manager Mark was the only reliable person that we could talk to. Workmanship is absolutely terrible. Extremely disappointing to find out that the interior was painted a flat white, no one told us and we spent more money painting that we should have. Lennar should have given us some ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

chauhan

  • Pranavkumar C.
  • Verified Homebuyer
  • March 21, 2023
  • Bryans Road, MD

Good location and good interior Lennar Agent specially Diaana very helpful person iam happy to buy home thanks

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Love my new home!

  • Sharon C.
  • Verified Homebuyer
  • March 21, 2023
  • Porter, TX

The service received has been exceptional. Everyone has been helpful and responsive. Now, my not to good experience has been to received the home dirty and having to do service tickets. Other than that, I love my new home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Be careful

  • Frank O.
  • Verified Homebuyer
  • March 21, 2023
  • Land O' Lakes, FL

Move in experience was kind of a hustle. Need to identify al issues immediately and if find other problems must go through on line process that has not been paid attention to. I had to pay for outside people to address my issues.. sorry got into this situation.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Love Our Lennar Home

  • Anonymous
  • Verified Homebuyer
  • March 21, 2023
  • Wimauma, FL

We would have given an overall higher score had we not used Lennar Mortgage. The process of securing our mortgage was complicated, confusing and duplicative. On the other hand we love our home and have found Lennar to be very responsive to our questions and to any concerns we may have had.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 5

Overall Experience

  • Wayne L.
  • Verified Homebuyer
  • March 20, 2023
  • Lutz, FL

This home buying experience has been a total nightmare. Everything from poor workmanship to electrical, plumbing, door issues, etc. We closed 2 months ago and still have multiple issues that have not been taken care of. In addition, we found out after we closed on our house that Lennar does not include screen doors on the patio doors! We purchase them from C&C window for $720.00. When they went to install them on the triple slider, they couldn't install because the door frame was installed incorrectly. C&C replaced the door jam and installed the screens but in the process ripped out a ...

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Great experience with Lennar

  • Yesenia H.
  • Verified Homebuyer
  • March 19, 2023
  • San Antonio, TX

I had a great experience working with Lennar. Fast to act and respond; friendly and easy to talk to. Trust worthy and reliable. Thank you for all your work!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Low quality

  • Anonymous
  • Verified Homebuyer
  • March 17, 2023
  • Parker, CO

Very low quality of workmanship, low quality of material everywhere.

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 1

Realtor

  • William V.
  • Verified Homebuyer
  • March 17, 2023
  • Baytown, TX

Title side and portal are not recommended. Plus 2% commissions is just wrong

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Not just a number!

  • Christina F.
  • Verified Homebuyer
  • March 16, 2023
  • Erie, CO

My family and I are so happy with our Lennar home! From the beginning, our sales associate, Logan, was patient with all of our questions, provided detailed information and helped us get the process started. The home itself has been wonderful, we're 2 months in and other than some minor issues, we're so pleased. If anything does arise, our warranty rep, Melanie, is so responsive in getting things handled or keeping us posted on timeframes. Highly recommend Lennar!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Awesome

  • Apolonia D.
  • Verified Homebuyer
  • March 16, 2023
  • Charles Town, WV

Aa great home buying experience !!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Asim D.
  • Verified Homebuyer
  • March 16, 2023
  • Wonder Lake, IL

I will refer my friends and relatives to LENNAR,Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home buying experience

  • Alecia B.
  • Verified Homebuyer
  • March 16, 2023
  • Elizabeth, CO

Everything was so smooth with the closing of the house. They kept me up to date on everything the entire time. I love my home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar has met all my expectations

  • John M.
  • Verified Homebuyer
  • March 16, 2023
  • Hampshire, IL

I love my house and the area. I had a good sales and closing experience. The ENTIRE team at Tamm’s Farm in Hampshire has been awesome. I have no complaints. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing experience!

  • Teresa H.
  • Verified Homebuyer
  • March 15, 2023
  • Bulverde, TX

Debrah and Bret were amazing! Debra sent us pics of the home, lot, and neighborhood . She would go out if her way on her days off to answer questions and measure rooms for us. We purchased our home site unseen. Bret is still fixing the Warrenty issues we have. He truely cares about us and getting our home perfect!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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