Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21740 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21740 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar did the bare minimum.

  • Mahmoud E.
  • Verified HomeBuyer
  • February 14, 2023
  • Denton, TX

Lennar is TERRIBLE. They would say anything just to get your foot in the door and the contract signed. Then they delay and delay. They even take away promised features just to get the unit “completed” quickly. They promised the Flo water shut off, then didn’t install it because “they ran out”. On the day of closing, I pointed out that my roof is missing ALL circulation vents, and they responded “oh we must have ran out” but I forced them to install it. Warranty team doesn’t want to fix anything, and are not nice. Overall experience was terrible. No communication, and terrible build quality. ...

Lennar responded:
Hi, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Overall great experience from start to end

  • Jagadeep V.
  • Verified HomeBuyer
  • February 14, 2023
  • Fontana, CA

I love each and every thing from Lennar either DocuSign process, construction quality, house ventilation, cabinets/storage space in all places, plug points in all place holders, garage and lights. Everything is in right place, I love it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Latif

  • Latif K.
  • Verified HomeBuyer
  • February 14, 2023
  • Leesburg, FL

Everything went very well but they are taking long time to come fix when infector put green and blue taps in the house to fix it. Its been 2 months and we are still waiting for it

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 1

Stressful But Grateful

  • Alexandra J.
  • Verified HomeBuyer
  • February 14, 2023
  • Las Vegas, NV

There were a lot of materials that were installed in my new home that weren’t properly covered up or cared for as other trades came through the home to finish other items. My brand new floors have been worked on 3+ times already and are still wrong. Paint was everywhere: on the floors, on my brand new upgraded counter tops, and all over my driveway. So many things have needed to be fixed that the first month in my new home I had a contractor visit practically every other day. It’s hard to believe I’m paying almost half a million dollars to have floors with permanent paint and glue residue all ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

Buying experience "Bad" (to say the least)

  • Rajeev J.
  • Verified HomeBuyer
  • February 14, 2023
  • Orlando, FL

Home buying experience was as bad as it gets. Delays, LACK of commutation to no communication. Closing date got pushed multiple times. Sales Rep was terrible. Only one person who interacted with us during final inspection was good and as professional you would expect when you are making biggest purchase of your life. Due to the delays in closing, my interest rate went up, spend much longer in rented apartment, could not plan for the move. Had to rent extra storage for Furnitures we brought. Due to lack of communication, I had to constantly follow-up to get some sense when the home ...

Lennar responded:
Hi Rajeev and thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to the quality of communication from our teams. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 4

Very surreal experience

  • Joel A.
  • Verified HomeBuyer
  • February 14, 2023
  • Converse, TX

The overall experience was on par with most mid-range builders. The one strange item and I wasn't told about this until we were getting ready to move in. Was that the window screens were not included. For an entire house of half screens is less than $300. It's very strange for a home that's almost $300,000 to not include the screens.

Lennar responded:
Hello Joel, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at Lennarcares@lennar.com. - Lennar Customer Care

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 4

Mrs

  • Nancy P.
  • Verified HomeBuyer
  • February 14, 2023
  • Fayetteville, GA

House was not clean and details with trim not great. I have a crooked window and walls that are not straight over spray paint on all the floors and windows.

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 3

Ok

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2023
  • Baytown, TX

Make sure you double check everything on your final walk through. Builders don’t care about craftsmanship.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 4

Sri

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2023
  • McKinney, TX

Exceptional experience . Very helpful during the process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Waterstone

  • Florence A.
  • Verified HomeBuyer
  • February 14, 2023
  • Aurora, CO

Great experience, great staff and love the house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I am very disappointed

  • Nesib R.
  • Verified HomeBuyer
  • February 14, 2023
  • Lakeland, FL

The worst company to deal with I would never recommend anyone to buy from Lennar Lennar is garbage worst ones

Lennar responded:
Hi Nesib, thank you for your review. We are sorry to hear about your experience. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Sales and Mortgage divisions nightmares

  • Cynthia D.
  • Verified HomeBuyer
  • February 14, 2023
  • Baytown, TX

Our sales agent lied about mortgage rate multiple times and then lied she never stated she had given us such a quote. I, the presence of my real estate agent, had repeated the quote several times back to her prior to shaking hands on the deal. She even had called a supervisor regarding our offer in front of us. She then stated it had been approved. When we had the contract a few hours later we were shocked to find the rate a point higher. When we called the mortgage agent she clarified it was to we 0.76 point higher, but still not the rate of 4.99%. No one could explain the reason for the ...

Lennar responded:
Good morning Cynthia, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 1

Diana

  • John D.
  • Verified HomeBuyer
  • February 14, 2023
  • Las Vegas, NV

From New Home Consultant to loan, title, warranty, everyone has been professional, friendly, and commutative. A great experience. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

the house is very beautiful

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2023
  • Danville, IN

I have not had much issues.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Che

  • Che L.
  • Verified HomeBuyer
  • February 14, 2023
  • Chula Vista, CA

Efficient, professional, fair, and quality! Thanks for making my first home buying experience a smooth and pleasant process!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar experience

  • Virginia H.
  • Verified HomeBuyer
  • February 14, 2023
  • White Plains, MD

I have to admit that the entire experience buying this home was absolutely flawless. Everyone was extremely cooperative and very punctual in assisting with my problems. I would definitely recommend all my family and friends to purchase their home through Lennar.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar Cameron Woods Ocean Isle Beach North Carolina

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2023
  • Ocean Isle Beach, NC

Our experience during the purchase process was excellent. For the most part, the pinch list process went well, however there are a few things lagging. It remains to be seen how quickly they will be resolved

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Outstanding

  • Michael D.
  • Verified HomeBuyer
  • February 14, 2023
  • Las Vegas, NV

Lennar did not miss a beat through every step of our home building experience. They have been quick to respond with every aspect of the buying a home beginning with sales, loan, building and now with the after care. We have been very impressed and highly recommend the Lennar building team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Ian A.
  • Verified HomeBuyer
  • February 14, 2023
  • Bulverde, TX

We got everything done súper faster and with great quality.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Fair acquisition, good area, should include more of basic needed.

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2023
  • Converse, TX

Decente house, need extra if you wanted cozy but overall its a good purchase

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Horrible!

  • Nabor P.
  • Verified HomeBuyer
  • February 14, 2023
  • Wesley Chapel, FL

Worst experience ever, they don’t even deserve one star. Stay away from Lennar DO NOT buy a house from this builder

Lennar responded:
Hi Nabor, thank you for your review, we are sorry to hear you had a bad experience. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

100 year old home

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2023
  • Cedar Lake, IN

Workmanship of the floors, walls, bathroom is bad. Multiple issues left unresolved . Floors creak and squeak like a 100 year old home

Lennar responded:
Hi, thank you for your review, we appreciate your feedback. We are sorry to hear there are multiple issues left unresolved. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Poor Communication and No Accountability

  • LaTonya A.
  • Verified HomeBuyer
  • February 14, 2023
  • White Plains, MD

There us no consistency within the Lennar teams which takes away from the process. The follow-up is poor, the workmanship is sloppy and everyone blames the last person when there are mistakes. During the walkthrough, I pointed out areas of concern that were not addressed when I moved in. The house was spot cleaned, ie. Dirty windows, paint on the floors and windows, paint on the railings and carpet, debris from the sanding left along the trim of the walls, and on the flooring.While the carp we ts were vacuumed and the house smelled fresh, it was not cleaned properly. I made contact ...

Lennar responded:
Good morning LaTonya and thank you for this detailed review. We are sorry for the poor experience you have faced with your new home. If there are still any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Experience

  • Kingston H.
  • Verified HomeBuyer
  • February 14, 2023
  • Woodbury, MN

I’ve had great experiences working with the Lennar team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A Great Experience from Start to Finish

  • Brian R.
  • Verified HomeBuyer
  • February 14, 2023
  • Winchester, CA

Everything from the final stages of the purchase/build experience with Robyn, to Finance with Stephanie to on going maintenance with David- has been absolute perfection. Customer Service is quick to respond to issues and have them addressed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Narrow Reviews by Area