Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 20536 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Polo Run Purchase
- Michael M.
- Verified HomeBuyer
- July 19, 2022
- Lakewood Ranch, FL
Overall we had a great buying experience with Lennar. We did go through a less than attentive sales person early in the process, but that was resolved by the regional sales manager stepping in and picking up the slack towards the end. I would recommend Lennar for any future buyer.
Total Score 4
Quality 4
Trustworthiness 3
Value 3
Responsiveness 4
Promises never kept
- Kevin C.
- Verified HomeBuyer
- July 19, 2022
- Lakewood Ranch, FL
Was told walk thru was on a certain date and closing to follow , but after 3.5 weeks of rescheduling and stories we finally closed, there was no consideration or reimbursement for staying in a hotel for that period of time as the building was no wear near finished upon our arrival in Florida,
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Lennar - Cindy from the sales team was amazing!
- Elritt M.
- Verified HomeBuyer
- July 19, 2022
- Jarrell, TX
Cindy from the sales team was amazing! Troy was wonderful in assisting us with resolving credit issues. The quality of the workmanship was subpar and the fact that I had medicine cabinets linen closets, and ample storage space in my 2 bedroom apartment and not in a $300,000 home makes the value for the price paid less than great!
Total Score 4
Quality 2
Trustworthiness 4
Value 3
Responsiveness 3
Lennar - We have lived in this since 1 June.
- Robert M.
- Verified HomeBuyer
- July 19, 2022
- Haslet, TX
We have lived in this since 1 June. The craftsmanship is average at best. Very cheap paint on walls. You can’t even brush up against them because you will leave a mark. Caulking is chipping a long with the cheap paint. Driveway is already chipping concrete and upstairs has spots where creaking sounds are heard while walking. Lastly if you want to have a nail poke your foot, just come walk on our carpet, especially when entering or exiting a doorway. You’ll put shoes on! It’s unfortunate that it would seem profit is priority over quality because people just want to chalk it up as being ...
Total Score 4
Quality 2
Trustworthiness 5
Value 3
Responsiveness 3
The interior house painting
- Charles W.
- Verified HomeBuyer
- July 19, 2022
- San Antonio, FL
The paint job mostly on the inside of the home was the worst I ever experienced. There are whole strips of wall not painted. They missed along the base boards, corners and doors. I tried to get it touched up by they still did a sloppy job missing most areas. During the walk through the Lennar rep used blue painter tape to also mark missed areas. It appears the painters just took down the blue tape and didn't touch up all missed spots. Every neighbor has complied about the interior painting. Even your own reps said it was poor. But they had no control of the painters, it was common knowledge ...
Total Score 4
Quality 2
Trustworthiness 4
Value 3
Responsiveness 3
Lennar - many post- Move in craftsmanship issues; we expected that there
- Kevin P.
- Verified HomeBuyer
- July 19, 2022
- Gainesville, GA
many post- Move in craftsmanship issues; we expected that there would be greater attention to detail… lennar project leaders were prompt and courteous relative to submitted claims to fix the issues; however, we believe many of the issues should have been identified / resolved before we moved in
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Lennar - Should have provided option for dimmable switches Closing should
- Anil C.
- Verified HomeBuyer
- July 19, 2022
- Huntley, IL
Should have provided option for dimmable switches Closing should have been done after landscaping is finished
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
Lennar - Nice Home for the Price, Quality and Workmanship could be better
- Kenneth S.
- Verified HomeBuyer
- July 19, 2022
- Myrtle Beach, SC
Nice Home for the Price, Quality and Workmanship could be better
Total Score 4
Quality 2
Trustworthiness 3
Value 4
Responsiveness 4
Lennar - Overall the experience was good and I’m enjoying my home.
- Sandra C.
- Verified HomeBuyer
- July 19, 2022
- Morris Plains, NJ
Overall the experience was good and I’m enjoying my home. However, there are some things that could have been done better for the price.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Suggestion
- Edwin A.
- Verified HomeBuyer
- July 13, 2022
- South Elgin, IL
I would wait until the landscaping is completed before letting the buyers move in. There are cracks in the ceilings, and other small issues. The biggest problem for my wife is the noise in the early morning from truck traffic. We have purchased a newly constructed home before. My wife is disappointed with the craftsmanship of this townhome. We thought we paid top dollar, but it doesn’t feel like it.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Lennar - Overall my experience with Lennar was good.
- Mark M.
- Verified HomeBuyer
- July 12, 2022
- Myrtle Beach, SC
Overall my experience with Lennar was good. When I purchased late year in November of 2021, Lennar just acquired Realstar Homes who built most of the homes in the community. One of the issues I had was that Lennar didn’t allow me to choose my own options and decked everything out themselves. Luckily it looks amazing, but I just think it wasn’t cool at the time plus there was no shower door included. The unit itself is very functional and built solid! Not one nail pop have I saw and the floors don’t make that cracking sound when you walk upstairs or upstairs area, that’s usually do to cheap ...
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Lennar - Totally enjoy the community, however the homes are built with
- Brandy R.
- Verified HomeBuyer
- July 12, 2022
- Crandall, TX
Totally enjoy the community, however the homes are built with the basic cheapest materials
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Overall good experience
- Anonymous
- Verified HomeBuyer
- July 12, 2022
- Blaine, MN
Some inconsistent information received during purchasing and building experience. Satisfied with the house but hoping the quality lasts as long as it should.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
Good Value considering the environment
- Anonymous
- Verified HomeBuyer
- July 12, 2022
- Gainesville, GA
My best advise to anyone purchasing a new home today is to be patient but also diligent. Lennar does their best to manage the supply chain and labor challenges. Since moving in 4 weeks ago, we have encountered issues that required significant repairs. All can be contributed to poor sub-contractor performance. At the end of the day, the onsite project manager went above and beyond to make things right for us. Lennar needs to hire more leaders like Evan.
Total Score 4
Quality 2
Trustworthiness 4
Value 4
Responsiveness 5
Lennar - Lennar has been great to work with so far.
- Mark R.
- Verified HomeBuyer
- July 12, 2022
- Punta Gorda, FL
Lennar has been great to work with so far. Dana has been awesome supporting our punchiest issues. GC has not been back to finish punch list issues after several calls and text. Dana is working on it. Kitchen countertop has pits and Cloudy spots that will not come out. I know several owners have replaced counter and carpet already. Lennar needs to look into supplier and quality going into condos.
Total Score 4
Quality 2
Trustworthiness 4
Value 4
Responsiveness 2
Lennar - Took so long to get issues solved
- Yan L.
- Verified HomeBuyer
- July 12, 2022
- Commerce City, CO
Took so long to get issues solved
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 2
Like the house, but still issues to point out
- Justen L.
- Verified HomeBuyer
- July 12, 2022
- Aurora, CO
I've lived in my home for 45 days now, and am generally satisfied overall; however, there are some items to note if you're going into a home buying experience here. Make sure you know your colorways and are happy with them prior to agreeing to purchase the home. Don't let the salespeople, construction team, warranty people, or anyone force you into anything. For the price paid for the home, the construction was reasonable and workmanship was okay.. but you'd expect more attention to detail and prompt follow-up to correct minor issues and ensure the customer is happy. I've had false promises ...
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Great company, poor service
- Anonymous
- Verified HomeBuyer
- July 12, 2022
- Kissimmee, FL
It’s really hard to communicate with the office staff, once closing came they didn’t care about multiple issues included those mentioned regarding the house. Response times are extremely high, with people having to follow up multiple times to get a response.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
Unresolved issues
- Joshua C.
- Verified HomeBuyer
- July 12, 2022
- Fishers, IN
Had a lot of homes constructed at one time which lead to a few issues still unresolved. Like the home, but follow up on unresolved issues and communication could be better. Multiple no shows on warranty items in less than a month in the home.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Beautiful home, bad sound insulation!
- Anonymous
- Verified HomeBuyer
- July 09, 2022
- Lake Forest, CA
Overall, we really enjoy the new home we bought from Lennar. However, this place's sound insulation is horrible! We live in a town home and have neighbors left and right. The garage is in the first floor, everyday we can hear our neighbor's car door close when they get home, also when they go up and down to the stairs. The builder said there are multilpe dry wall inbetween each unit, so techniquelly, we don't really share the same wall with others. But we still hear foot steps, doors in the house closing, sometimes even their TV.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Lennar - John in sales office was great and deserves a 5 star review.
- Glen K.
- Verified HomeBuyer
- July 09, 2022
- Monroe Township, NJ
John in sales office was great and deserves a 5 star review.
Total Score 4
Quality 2
Trustworthiness 4
Value 3
Responsiveness 3
Lennar - Everything started off great then as it got closer to our home
- Anonymous
- Verified HomeBuyer
- July 07, 2022
- Summerville, SC
Everything started off great then as it got closer to our home being finish built. No one communicated issues to us and little things that needed to be done were never finished. Got a lot of fast talk but no completion.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
Lennar - It will be better if we get weekly updates on the process.
- Anonymous
- Verified HomeBuyer
- July 05, 2022
- Fuquay Varina, NC
It will be better if we get weekly updates on the process. Construction manager never send any updates and not friendly.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
Lennar - I feel like if my husband and I didn't point out a lot of things
- Anonymous
- Verified HomeBuyer
- July 05, 2022
- Commerce City, CO
I feel like if my husband and I didn't point out a lot of things that were not done correctly, they would have let it slide. We've had neighbors complain about things missing from their home or not done well. People are in the excitement of getting a new home, there needs to be people in their corner making sure their home is what is expected.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Working with the Sales Agent and Home Superintendent was a pleasant experience.
- Ronald Z.
- Verified HomeBuyer
- July 05, 2022
- Hudson, FL
There are no Bathroom Accessories so I had to buy all of the items in the two Bathrooms after the sale. Also, the Warranty people have been slow to repair a water leak. It was reported 6 weeks ago and still has not been resolved.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 2
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