Lennar Reviews

The quality of the home is very poor compared to my last home which was built by Richmond. There are cracks in the garage and basement. The appliance quality is not good. One of the windows in the closet is overlaid with drywall. I didn't even know that window existed. I would strongly suggest Lennar not make money off customers by making them pay/lease for the solar systems. I had a bigger solar system in my old home and I paid for half the price that Lennar/Sunnova is charging us. Please, please don't profit from us in the name of the environment. We will bet better solar panels at half the price. They didn't even put rough in the basement just to save a few hundred bucks (it will cost the homeowner thousands of dollars if they decide to finish their basement). ... More

Make sure everything is in order and done before you move in. Pay attention during the walkthrough. Once you move in, it’s difficult to get them to come back to fix anything.

Poor workmanship in some areas. Very slow responding to issues

It was a fairly easy experience to buy a new home from Lennar. The whole process was great and very pleasant. After you buy they have not responded to issues, I had to resort to calling the installers to fix issues like flooding in the yard. In addition, I entered multiple service requests and have not received any communications from Lennar.

I honestly wish that I was giving a better review, but I haven’t had the most pleasant Closing on my home. The closing process went pretty smoothly but I’ve been running into issue after issue after moving into this house. It does on some things, and things were overlooked on inspection, which does not make me the most comfortable because it makes me question what else was overlooked or rushed. I’ll be honest and say that I’m not sure I would go with this builder again and I don’t know what things can be done to fix the continuous inconveniences I’ve had.

I wish the experience I started with at the model homes with Brandon lasted with the construction team. The buying experience was great, the construction team has a lot of work to do. When I moved in the house was so dirty, items were still not finished and 6 weeks later still not finished. Quality of carpet is so bad.....just leave it as wood and let the home owner install their own. The amount of settlement and the horrible condition of the cement work is a joke. You really need to pay a real company to start installing your walkways, porches and driveways. In the long run you would actually save money. ... More

We preferred a Lennar home, but did not have a very good experience.

Try to resolve issues with cut corners on maintenance. My sink faucet is leaking and water comes down in closet, and every time different people comes and explain that when you clean sink, water supposed not go behind faucet. So I have to keep towel all the times behind the faucet. I never heard like that. I was owning the home earlier and I used to clean bathrooms and I never seen water under the closet. The faucet gasket has to be sealed and leak free.

The experience up to the point of sale was good. Build quality was average at best and poor in several areas - electrical sockets were not flush to the wall with a visible gap, corners overlapped and no effort to fix, broken counter top slab was still used and too late to fix, AC filter was shoved incorrectly causing issues. Customer service post sale was poor to average - you can raise tickets but no way to follow up or even know what ticket was submitted(if you raised many), they ask to sign off with just a request number with no clue on what it refers too, no ETA on fixes, no way to track requests. No way to upload pictures with issues and report on after fixes. ... More

The first home we were purchasing there was a mistake on the paperwork and they wouldn’t do anything about it. So we lost the house and they were nice enough to transfer our money to the new home but they failed to tell us that the property was not level and only that it was a little larger and that they would not do anything about it. Then when we had the first walk through we told them about some items and they told us they would have them fixed by the time the final inspection was complete but they lied about it and told us they had them fixed and or replaced but they lied to us again. Know that we are in the house and we have some issues they said they would fix them and they made an appointment but no one showed up and they were checking on them. ... More

Not real thrilled with the responsiveness of addressing issues that came up AFTER we closed. Still waiting on several items 6 weeks later…

Initial times Lennar Sales person and Lennar Mortgage were very polite and professional. But later both of them were pressurizing to close the Home buying even though many of the activities are pending and some of the closure credit was changed at the last minute.

Lennar has a solid but average process and quality. I have purchased a few homes in the last few years and they don't do anything to set themselves apart and have some questionable procedures that really need to be updated.

We purchased our current home from California. It was a fairly smooth process and going through the financial was great. We had a great sales person. However, the quality of home was not what we expected. I would say for the most part, the tile setters were the worst. I have never seen tile layed so poorly with very uneven lines in the grout.The grout was messed up; different colors everywhere. Kind of embarrassing when I have somebody come to my house. I felt like I was looking at floors that were installed by people that had done it for the first time. Everything was very dirty especially the floor. The windows were very dirty and smudged and the backyard was not cleaned up at all. ... More

I always liked Lennar, but I see now the poor workmanship that we as new owner have to go through because the sub contractor get away with poor work standards. I have to submit warranty work for basic construction work example kitchen cabinets not leveled properly, rain gutters pitch towards the house and not to the down spout, paint on window frames and screens. MY BRAND NEW TUB big chunk missing and scratches because the subcontractors had cement all over the tub during construction with no protection. FYI I can only pray they taped all of the joints especially in the showers corners.. Lennar big message to you time to hold subcontractor responsible for doing poor work, charge them for all of the work and if you want to meet with me (I’m talking to the CEO and big bosses) Please contact me so i can show you what’s happening in the field. BTW my cabinets are schedule to be repaired in late August (I bought the house late February) and my tub repair is scheduled for August 1,2023. We paid plenty for the house, you would think the workmanship would be at a high professional level too. God Bless America! ... More

No quality finished house. Very expensive house for the quality

Buying experience was good but on the building side of it it’s poor

I have very good experience with Jon and my loan officer (Christian) and his team. But on my backyard the drainage (landscape) is really bad. I report for lennar home care last month 03/10/2023 and they told me the builder will fix the landscape. It's over a month now and a lot of water on my backyard. There is rain last Wednesday after 6 days still a lot of water.

Buying a from Lennar was a challenge. This was our first new purchase and my expectations at the beginning were not met. Once we got our new production manager things went smoother. You need to be diligent about checking in and if you not in the area ask for pictures weekly. Overall it wasn’t terrible but I don’t think I would ever buy a newly built home.

Worst Experience with Lennar Mortgage never ever again from start to finish. Terrible experience. These people working for your mortgage company are not trained the right way.

Moving to San Antonio from Chicago and thought this is going to be my forever home but for some reasons it’s taking longer than expected to fix little things in the new built home, trying to have fixed before I move in and still no improvements of the requested repairs (sad face)

Altogether the home is decent, but the workmanship was shoddy in places, with some carelessness, sloppiness, or not paying attention to details. And many issues that needed fixing that we pointed out even before closing still have not been fixed more than a month and a half later. The included appliances, cabinets, and flooring seem to be the cheapest Lennar could find. Some aspects of the design of the home were not thought out well, with shower heads and bathroom cabinets being too high, and the garage too small and driveway too narrow - I can barely fit my car in the garage. What's the point of a garage if you can't put your car into it!? The construction quality seemed poor also, with cracks in the foundation and split/broken 2x4s in the frame. Also options for cabinets and flooring that we saw in the model were no longer available at the time we wanted to buy. They cut back on a lot. ... More

the floors in this home are so hard that have been in excruciating pain since moving in and I consider this house unlivable! if I could trade it in I would it. I cannot recommend anyone buy a home from lennar if this is the type of flooring that will be in your home. the pain I am in out weighs any good. I will say that responsiveness has been quick but no avail. The overall home buying experience besides a few delays was pretty good the salesperson James was very helpful and patient, and I felt Diana who did the walk through was trustworthy, but again, the flooring is so awful I would have to give it a zero on quality of workmanship and materials is substandard and I would see inhumane and criminal. I do not think the value is worth what I paid and after 8 months of looking for a home and moving over 1,000 and all of the obstacles I faced to get here, I am looking to get out in less than one month of moving in ... More

Day 2 after move in revealed a major plumbing issue. I give credit to the response time here. It was addressed the next day.. but they had to tear the front porch concrete and brick up to fix the problem. It was repaved and bricked, but a few footprints were left imprinted in it and the new beams that sit on the porch still have the plastic wrap on them. We've contacted the appropriate people to fix these things but it's been 3 weeks and I'm not sure they will.

Cheap homes from appliances to build quality not worth 400k