Lennar Reviews

How many calls you need to make to get a faucet fix in your NEW house? Mr CEO please answer.

House was not clean and details with trim not great. I have a crooked window and walls that are not straight over spray paint on all the floors and windows.

Still waiting for things to be fixed under warranty because Lennar wanted to close and so many issues that needed to be fixed. If things were fixed correctly and in a timely manner, I would have given better marks. My advice for future owners would be to make sure the house is up to your standards. Make sure its clean. Things that need to be fixed, get them fixed before closing because they are slow at responding to your concerns after you close. It wasn’t a terrible experience but once you close, you are an afterthought.

we bought house in nov 21. we moved in and when raning for the first time we had a major leak. there are countless cosmetic issues including the paint surface not even a couple of very narrow trust bars a garage door that is not sealed and rodent precense inside the house. were also promised the inclusion of W/D which never happened.

The idea behind the new Reverie community was well thought out and achieved the goal the design team planned. The build quality is poor as there is not a straight wall in the home. For the dollar to delivered value Lennar was the real winner not the home buyer. Not really sure if it is even possible to purchase less quality materials. An excellent example is the guest bathroom shower stall and tub, a cheap fiberglass job with multiple fractures in the material. If I said you could see daylight from all corners of the front door would you believe me. The real challenge Lennar had with this home build was the quality of its sub contractors. Until Lennar can find and hire true professional teams to build these home they will be plagued by these problems. You will not hear from me again unless the foundation breaks as I have hired a team of contractors to straighten and rebuild this new Lennar home. ... More

The home got delayed about two months from the time they told us it would be ready. We identified a few issues during the final walk through and only one of them was addressed. We kept following up on the rest without success.

The closing experience they have it on point, but responsiveness to issues is a failure. Still waiting on stuff from the exemption list to be fixed. Every time they say they are coming they just waste my time because they don’t show up and the response is just ohh well.

The builders are absolutely horrible when it comes to cleaning the cleaning the areas of the homes they are currently building, they do not block off the areas where sod hasn't been placed so when it rains, we have a continuous mud slide along with settled mud in front of our new home and on our block. It's lazy workmanship not to leave those areas in a position where homeowner have to shovel mud and clean up excessive amounts of trash. This is far beyond a small issue, when my car slides on the mud because it is so thick. It makes it that much worse when we are told they only clean the streets on Wednesdays and Fridays, whoever is overseeing the builders of this area is doing a subpar job or the standards are extremely low ... More

We like the layout, room size, fireplace and lighting. We are very disappointed in the windows and sliding door. They leak air badly when wind is over 15 mph. This was particularly bad with the recent winter storm with winds up to 40 mph and blowing snow. We actually had a snowdrift on the inside windowsill at one window. Our furnace ran continuously for 3 days because of the cold air blowing into our house. This is unacceptable. We have Cambria quartz countertops in our our Florida condo and in our previous home. It had a beautiful glossy finish. The countertops in our new home have a dull finish. Also the carpet in our 3 bedrooms is disappointing, not what we expected in a $500K home. ... More

We purchased our first home with Lennar and our sales agent Cathy was awesome! We love our home and the builder's responsiveness has been great. However, the quality of the materials is not the best. The workers mishandled a lot of the materials used and went to extreme lengths to hide the damage, but as I started cleaning, it became visible that these items should have been replaced.

This review is like A Tale of Two Cities. It was the best of times, it was the worst of times. The sales, purchasing, financing, closing and everything else that dealt this the finance/management/updates was fantastic. Everything to do with the construction, construction management, and resolving issues on site was absolutely horrible. The craftsmanship was horrible. It feels like the home was put together over a weekend. The flooring, cabinetry, dry wall, and painting were all done in such a rush and there are still countless issues that still haven't been resolved. Appliances weren't tested. Common sense did not go into the construction whatsoever. Things were installed in such a backward manner. ... More

More communication from realer and builder would be helpful

Lots of sloppy job done. finished product is not up to the standard. I had to hire handyman to finish touchups needed. The home is not built with love. lousy paint job, imperfections in drywall, baseboards are not aligned with the floor properly. etc.

Uses a lot of cheap material.Rushing the work and it shows. We went through the walk through and they said they checked everything but things were not.

The air conditioning does not work properly. Cannot accept it for a brand new home.

The Mortgage and Loan Dept were amazing and an easy process, thank you for this. After purchasing the model though. Different story, we have had many issues in the home, no one responds because it is the Model, and you buy "as is". You reach out and no response. Windows are not opening properly, Curtain rods have fallen out of the wall and dinged up the walls where they were hung and fell into. Doors dont close properly. There is a foul odor that we cannot figure out where it is coming from, many other issues that contradict the "buy a model, you get the best of the best" If this is the case... Im not sure what other homeowners are going thru. :( ... More

Lennar forgets about you after closing.

Had a lovely, attentive, and thorough homebuying experience with Hyatt and would highly recommend him. The only detail I’d call out is I didn’t learn about the required solar lease/purchase until I had already made a purchase decision. If you appreciate detail you may have a frustrating first few weeks (maybe months) trying to get issues fixed. Missing network outlet, subfloor squeaks, sheetrock mud embedded in carpet fibers, broken shower tile, uneven tile, broken recirc light and the list goes on. I am still working through tickets that have been open for over a month. If you buy with Lennar be sure to be as thorough as you can on pre-close walkthrough. They say there’s no need to worry because you have a year warranty if you don’t catch something, but if you don’t they lose incentive to fix it in a timely manner and you will be left managing open tickets when you’re in the home. With that said the price the price paid made this a great value and I don’t regret the decision at all - would do it again. I appreciate the features included in the home even if I don’t use them all. ... More

We had issue with the nails/staple sticking out and that was promptly fix. However, we reported the issue about the garage door paint which is not properly painted and also the host being outside the gate for the back yard. They’re still Otis taking and we’re almost here for 2 months

Still waiting on resolution of many issues with the builder. Electrical, appliances, painting and gutters need to be addressed.

The reasons for low review score is as follows. I had to point out that my shutters were not put on. They tried to tell me that my house didn't come with them on that window. Fence work is not good at all, huge gaps under fence. Had to ask to have a 2x4 removed from roof then they didn't even clean up debris when removed. They tell me they are working on garage issue but nothing is ever done. I had to go to post office to get mail delivery issue fixed myself. I'm finding lumps under carpet where either it's a nail or floor was cleaned properly before installation. I do not see any oversight happening on craftsmanship from a job supper or anything like that here at all. I expected better for price payed. ... More

Globs of cement all over garage floor. Globs o f cement between garage floor and beginning of driveway and a 2 inch height difference between garage floor and driveway leading to myself and guests tripping (very dangerous). Hardware missing on door lock to back porch. Masterbath shower drain corroded with tile red and white plaster :(totally unsightly). Cement splattered all over trim of outside garage door and all along front of garage where floor meets driveway, etc. One thumbs up nice quality kitchen appliances.

Construction began 9/9/21 moved into incomplete unfinished home 8/15/22 with assurances that quality control issues would be completed in a timely manner. Communication as to expectations has been none to weak today is 9/27/22 still have no bathroom mirrors or glass for an example. Stay calm be patient.

I listed 6 things wrong and they have only addressed 1.

For half $1 million Dollars, the home wiring is all messed up. I’m trying to get it completed.