Lennar Reviews

Overall Lennar is better then most builders in the area. The houses are solid as I was fortunate enough to watch my house be built living down the street in another Tortuga Home. Dealing with mortgage people was a challenge just getting the math correct on their end. Dealing with the Salesman, Construction Manager and Warranty Manager were easy as they always responded in a timely manner. Getting things fixed after the sale, for the most part, was in a timely manner. Construction site is filthy (with non construction material) as workers do not pick up after themselves which intern blows all over your new property. All in all we are happy with our decision to choose Lennar. ... More

The work progressed more slowly than was promised. Our finish date was first set at 9/30/21, and we did not close until 2/28/22. There was a great deal of expense we incurred as a result of those delays (storage fees, rental fees, etc) and Lennar has thus far not addressed compensating us for almost $25,000 in added expenses to us. That was very disappointing.

Builder rushes to get houses completed. Many items were missed in the house and still waiting 2 months for items to get replaced and/or installed. Construction workers are slobs & don't care if they dump garbage everywhere or block your home.

The finishing was done in hurry. Many issues submitted as maintenance for new house is bad. We have to spend much time on this which is unfortunate

We have had issues. Our foundation has sink spots so they are having to pull up our floor and pour concrete. Drywall work is also done poorly. I haven’t been too happy with how poorly some of the work was done. We had our own inspection done and are still waiting on some of the items to be fixed. We closed late Feb.

A big reason we chose to purchase a new home rather than an existing was because there's typically less competition. We weren't able to make a quick decision on an existing house before other offers were made and accepted, but with this new home from Lennar, we were able to avoid that and had time to think about this purchase and visit the model we were planning on buying. Working with our Lennar contacts (Rick and Chad) have been great, they're very knowledgeable and answer any and all questions. Even after the sale, I don't feel like we've been left in the wind, they're still very responsive. There are some minor details with the workmanship I wish could be better, mainly the nail holes in all the trim are visible, but that's the standard quality they offer. The carpet padding isn't as soft as I'd prefer, and we'd have chosen different kitchen appliances if we were buying them, the dishwasher feel cheap and the fridge isn't ideal. Other than those small items, it's great. Overall value is hard to judge, I feel that we did overpay, but not by an amount I'm uncomfortable with. Existing houses come with some extra's that aren't included, such as a deck, gutters, water softener, shades/blinds, none of which were included. I like to think of myself as a DIY guy, mostly because I'm too cheap to pay someone else to do something for me that I can do, and also that I do enjoy doing it, so deciding to buy a new home was a weird decision to come to, but I don't regret it. ... More

I think a lot of finishing touches were neither finished or touched up ~

Overall assessment of our experience is just Fair. Below is the explanation. Delivered product supposed to be an exact replica of what's in the Model Home. Disappointingly what you see is Not really what you get. Builder must own the right to modify, because they do. Several delivered features do not replicate those in the Model as they were supposed to (per SC). Master shower layout, flooring, cabinetry, and others to name a few. Communication with builder/construction superintendent literally Non-existent. 'Take what you get' approach. Oh.... and better be grateful. Also noticed some subs trying to cut corners. But again, take what you you get bc it's the Covid era. ... More

Overall experience was good. Follow up builder repairs prior to move in were slow. Still waiting for island repair 2 months later

Keep buyers informed every week or so on the progress of your new home build.

It would be beneficial for a Representative of the HOA to be involved in the Purchasing process to provide valuable Information to buyers regarding HOA rules and regulations re: front and back yard landscaping etc. I am finding it challenging to adhere to all the regulations for Installing landscaping. It would be helpful to provide some HOA Approved Business Referrals to members for an easier transition. Thank you.

Overall, the process was relatively easy. There was a month delay in our closing date due to supply chain issues out of Lennar's hands. I was disappointed that we were not able to pick out any options in this home as the builder decided what options they were putting in and that could not be changed. Complaints: it would be nice to be able to have the builder move closet shelving up or down to accommodate more shelves but they would not vary from their 'plan'. Also, the hot water takes FOREVER to get hot in not just our home but everyone else's in the community, even with a tankless heater. The builder offered no help with this. ... More

Responsiveness to issues were dealt with quickly thanks to rob

Overall good experience. Delayed in construction made us accrue unexpected and additional cost that we were not expecting to pay. Price of house was higher than comparable properties in other developments. However, team has been very responsive and helpful to any issues after moving in.

Lennar didn't allow us to add any electric outlets or improvement to the house. It comes as it is when other builders allow for add-ons.

Second home with lennar. Enjoy the new floor plan and updated design options. Customer service from representative was not at the level we would have expected given the investment we were making financially.

Quality of material and the appliances provided are very good. Responsiveness to issues is very slow it almost took 2 months to address one issue out of 5 raised

Its was a good experience buying lennar home with minor hiccups.

Lennar employees were helpful and courteous, however the tradespeople they use make their jobs difficult. Too many repairs and redos were required. The average quality of work for the price of the home was not there. My guest room had to be repainted and taped, the backsplash in the kitchen redone and the siding glass door had to be replaced just to name a few.

Great experience, very professional builder!

Overall our home was built fairly well, but there were some issues we brought to the attention of our new home consultant that had to be brought up multiple times before anything was done. Some issues were not relayed to the construction crew/building manager, which led to multiple appointments for repairs after closing.

The female loan officer was a total nightmare. She had no clue how to talk to us and couldn't explain what she wanted.

The homes are beautiful and look great. There are some things that could use improvement. The loan process was very tedious, was nowhere near this much issues with my first home. A lot of confirming useless info that was already provided and needed resubmitted which tells me they were too lazy to look for the documents. The home inspection was great, we pointed out the flaws and we got them fixed, my issue was sod was delayed which was understandable, but if we were the first home to move in without sod, I imagined we should be the first to receive sod, not other houses that came after ours. Other than that, no other real issues stood out. Everything was handled professionally. I feel like the quality of work obviously isnt that what they put into their model homes. But if that's what they're trying to sell then that should be an expectation, those little things count. Or else you feel like, okay they got my money and now they don't care about my service. ... More

The initial experience wasn't great and even after moving in I feel like the sales team don't value the residence...no welcome gift, no follow up. BUT the building team lead by Eric have been amazing in addressing concerns inside the home from paint to drywall to electrical to back ordered items. He makes you feel like he cares that you are there and wants you to really feel at home in your new home.

The buying process was made easy by my sales rep Dion. He embodies the best of Lennar home buying expierience.