Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21159 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21159 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Put off for life from buying Lennar new build again

  • Darren W.
  • Verified HomeBuyer
  • November 27, 2022
  • Mooresville, NC

Issue 1 - making people blind bid on a house and using supply chain as an excuse Issue 2 - custom build house where you have no say in what goes into house Issue 3 - cheap materials used, paint etc. Issue 4 - electrical issues Positive - Jeremy. Very helpful with updates during the building process Positive - Becca. Very helpful with the multiple warranty fixes

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

BEWARE! BEWARE! Go somewhere else

  • Diana R.
  • Verified HomeBuyer
  • November 25, 2022
  • New Braunfels, TX

Apply your hard earned money somewhere else. Voss Farms Lennar is built on nothing but shortcuts, the contractors are not overseen. They do what and how they want. I would have though that Lennar would oversee someone building under their name. From start to finish everything was presented in a misleading way. You will not find out till after you close and do not even get me started on the homeowners association, or the solar contractor that you are forced to use.. BEWARE, BEWARE, BEWARE

Lennar responded:
Hi Diana, thank you for your comments. We are sorry to hear about your experience. If there are any outstanding issues we can help address, please send a message to us at corporatecustomercare@lennar.com. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Love the home

  • Rehn K.
  • Verified HomeBuyer
  • November 24, 2022
  • New Caney, TX

Love the sales experience, love the home, loved closing even, but what is the purpose of doing 2 walk-throughs if the majority of the stuff on the list is not taken care of? If we could have waited to do closing, then I would have cancelled the closing until all of the punch list items were complete. Now I am wondering if those things will ever get done...For what we paid for the house, there should not be all the issues still left to correct. This is our 2nd Lennar home and this experience has not been a great one. This house was WAY more than our 1st one and we were treated better on ...

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 4

Worst home buying experience of my life!

  • Lillian R.
  • Verified HomeBuyer
  • November 24, 2022
  • Saint Cloud, FL

Lennar takes no pride in assuring craftsmanship in their home building. During my NHO walk through, in every room throughout the home, there was drywall, painting, and baseboards that were damaged, in need of repairs/repaint and/or replaced. Closet doors are stained with dirty hand prints from installers not wearing cloves or washing their hands. Floor grout was not cleaned properly, making the floors appear to look dirty and dingy, not to mention poorly grouted with holes or gaps throughout. The drywall throughout the home, was poorly cut and installed leaving gaps of almost a 1/4" along ...

Lennar responded:
Hi Lillian, thank you for sharing your comments about your new home. We are sorry for the difficulties you've described. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Looks good overall, needs attention to finer details.

  • Jesse C.
  • Verified HomeBuyer
  • November 23, 2022
  • Huntsville, AL

First time home buyer. I chose my own realtor and mortgage company instead of what was offered by Lennar, and I'm glad I did. Their preferred lender was not very responsive when I tried to get pre-approval. Estimated completion for the house was relatively on target (2 week push back). My realtor had to press regularly to get updates from Lennar, which did get better towards completion. Inspections were on time and everything was ready at the final walk. All discrepancies were addressed, but more flaws and quality issues were discovered after closing. The house was not cleaned very well. Door ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 5

Over priced for this area and this quality of home.

  • Stanley C.
  • Verified HomeBuyer
  • November 23, 2022
  • Whitestown, IN

A little over pricedper square foot, but we are on a golf course. Major issues with our address not being recognized by anyone! No deliveries could find us. We can’t change addresses because no websites recognize our new address. I have met some very nice neighbors on the upside.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

Would never recommend buying with Lennar

  • Clayton S.
  • Verified HomeBuyer
  • November 23, 2022
  • Inman, SC

Our experience with Lennar has been terrible. There was very poor communication throughout the entire building process. When issues would come up, blame would be cast on other members within Lennar with no sense of accountability. The work within the house was lazy. Our walkthrough with the warranty manager was the worst customer service we have ever had to deal with. We received many excuses that any issues were not real problems. We were told "well this is not a million dollar house." We continue to have to fight with Lennar for standing water and drainage issues in our yard that is being ...

Lennar responded:
Hi Clayton, thank you for writing this review. We want to apologize for the frustrations you have experienced with the quality of your new home and communication with our teams. Please send us details to anything outstanding in which we could provide some follow-up, send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Maximina

  • Maximina T.
  • Verified HomeBuyer
  • November 23, 2022
  • Henderson, NV

Very accommodating in the process of buying the house

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Disappointing experience

  • Silvestre G.
  • Verified HomeBuyer
  • November 23, 2022
  • Summerville, SC

Overall, it has been a disappointing experience working with Lennar. We brought up multiple concerns during the construction process that were not addressed in a timely basis. As a result, closing was pushed back because they couldn’t get a CO issued. They fired their superintendent and we a new the week before the closing. To date, (almost two months post close) there are still a number of unaddressed issues on their “promise to fix” list.

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 2

Ms.

  • Anonymous
  • Verified HomeBuyer
  • November 23, 2022
  • Brownsburg, IN

Experience staff very knowledgeable. Contractor manager kept me informed on the process. There's still touch up that needs to be done but overall it's a decent community to live in.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Terrible customer service

  • Curtis W.
  • Verified HomeBuyer
  • November 22, 2022
  • Foley, AL

Looking for the right adjective here. To say my wife and I are Disappointed just doesn’t describe how defeated we feel after waiting 10 months for our home to be built. From the lip service we received from our sales Rep (Les), who did not represent our interest at all. which led to my closing date being delayed sixty days and homes that started construction after our being finished before ours. To the poor craftsmanship that after closing 60 days ago, we are still waiting for resolution on issues to include replacing my flooring that was not square and kitchen cabinets that are damaged ...

Lennar responded:
Hello Curtis, and thank you for sharing your feedback. We are sorry to hear you are disappointed with your new home. Please send a message to us at corporatecustomercare@lennar.com with your address, and details of anything outstanding so we can review for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Loving Our New Home!

  • Jeffrey L.
  • Verified HomeBuyer
  • November 22, 2022
  • Westfield, IN

From start to finish we’ve had a great experience with Lennar. Our salesperson and construction manager did an excellent job keeping us up to date on the progress of our home. Prior to closing we met twice with the construction manager to make sure any construction or quality issues were addressed. A few follow up issues came up after we moved in and Lennar was quick to correct them (and followed up to make sure we were satisfied ). We’ve been in our new home for about a month and a half and so far things couldn’t have gone better.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

So many issues

  • Ryan F.
  • Verified HomeBuyer
  • November 22, 2022
  • Riverview, FL

Washing machine when on the spin cycle bangs the side The Dishwasher started smoking on the first use. The floors in the master bedroom squeaks very loudly as if it’s an old house. Paint on the carpet and tiles was told they be back to clean up. Of course no one came.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Bad

  • Anonymous
  • Verified HomeBuyer
  • November 22, 2022
  • Littleton, CO

Very bad especially sales person and construction manager. They need professional trainings how to deal and satisfy customers.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Take your time

  • Anonymous
  • Verified HomeBuyer
  • November 22, 2022
  • Westfield, IN

Make sure when you walk through , you take your time.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Horrible- Di not purchase from Lennar

  • Tina T.
  • Verified HomeBuyer
  • November 22, 2022
  • Gresham, OR

Customer services after purchase is horrible. There's alot of issues with the new home. Submitted request only for Lennar to deny. Issues not resolved. -drainage issues -hvac issues -plumbing issues

Total Score 5


Quality 1

Trustworthiness 1

Responsiveness 1

Not smooth

  • Rahul L.
  • Verified HomeBuyer
  • November 22, 2022
  • Wesley Chapel, FL

It was hassle for to close my house plus finishing wasnt done properly. Last moment my closing docs was messed up and i opened tickets to fix issues.

Lennar responded:
Hi Rahul, thank you for your comments. We are sorry to hear about your experience. If there are any issues we can help address, please send a message to us at corporatecustomercare@lennar.com. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 4

Responsiveness 4

Lennar Quality

  • David R.
  • Verified HomeBuyer
  • November 22, 2022
  • Riverview, FL

At the time of the initial walk thru, there was no electricity, therefore we could not properly inspect the home. There were many issues with this home, that simply is unsatisfactory for the price we paid. We are still in repair mode and to be honest, I don't wish to enter ticket after ticket for items that should have never existed in the first place.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Bad information

  • Wendell S.
  • Verified HomeBuyer
  • November 22, 2022
  • Brush Prairie, WA

Not happy with the the customer service, 600K +, and the agent did not receive us on closing day , just left a text and location of our keys, our address does not show up on any maps …etc just a headache

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

The Big Wait

  • Artis S.
  • Verified HomeBuyer
  • November 22, 2022
  • Lanham, MD

My experience with Lennar was less than exciting and fun. However, I am Very pleased with my home. There were delay after delay. There were a few people trying to push and help but at times it seems that I was told things to quiet me. My overall experience was not fun and took the excitement away from the experience of home buying. The seller agent that was on sight? I barely heard from and I had to contact her for questions. Just a mess. But Overall I am happy with my home after waiting to close after a year and six months wait.

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 3

Disappointed

  • Janath M.
  • Verified HomeBuyer
  • November 22, 2022
  • Parker, CO

Timelines are not met properly, they are just building in a hurry which decreases the quality After move-in issues are not fixed on time and responses are not proper. The promise was made to install full house blinds verbally but now the salesperson who told me is not with Lennar and now they are saying he is not with Lennar and there is nothing in writing, however, my couple of friends/neighbors brought it up and got full house blinds installed. It's not fair to treat one customer differently than other. Tickets opened regarding home repairs, once moved are moving very very slowly. I ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

On-time delivery, responsive sales, not-so-great quality of finish

  • Rajdeep G.
  • Verified HomeBuyer
  • November 22, 2022
  • San Diego, CA

Delivery was spot on time, despite challenging circumstances, sales team was responsive and supportive, home move-in experience was good... only problem is with the quality of the finish... looks like poor supervision leading to too many issues post handover. Also, ticket resolutions is painfully slow.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Miserable experience in the first 2 months

  • Joyce G.
  • Verified HomeBuyer
  • November 22, 2022
  • Kissimmee, FL

Yes, their warranty service is fairly quick to respond, but we have severe water damage every time it rains. We have torn the drywall apart in the front room three different times. The seams of the house were not sealed, there was a fist in the block wall about the size of my fist. This is rental property and we haven’t been able to put a single renter in after three months. I will not buy another Lennar home, the workmanship and quality are just not there.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

My loan officer and processor both were amazing

  • Ram N.
  • Verified HomeBuyer
  • November 22, 2022
  • Valencia, CA

The sales staff was awesome she really helped me get this home with a making deal

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mickey

  • Mickey J.
  • Verified HomeBuyer
  • November 22, 2022
  • Foley, AL

The Lannar team was professional, friendly and always ready to help and resolve any issues. A special thanks to Les in the model office and York in the construction area. Both these individuals were great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Narrow Reviews by Area