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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18413 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

18413 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.7

Responsiveness 3.6

Customer Reviews

really don't have any

  • Michele G.
  • Verified HomeBuyer
  • January 24, 2023
  • Groveland, FL

I think Lennar should have a program where then can solely help with First time home buyers who know nothing about the ins and out of purchasing. This Corporation is so big one they could afford to have a program where they assist with first time home buyers step by step starting with any and all that is hidden in the fine print. From a choice of pant color to know whether your Front door opens in or out.

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Well built!

  • Anonymous
  • Verified HomeBuyer
  • January 24, 2023
  • Punta Gorda, FL

This structure withstood a Hurricane with almost no damage. The bid process and buying experience was miserable, but we are happy with our decision.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Barbara

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2023
  • Myrtle Beach, SC

The people at Lennar Sales are very friendly and helpful. The Construction Manager has been very responsive to our requests.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Danielal

  • Danielal M.
  • Verified HomeBuyer
  • January 17, 2023
  • Rialto, CA

My issue with the home buying experience was with Lennar mortgage not the home itself. The time it took to not get approved is going to cost me a significant amount of money over the life of my loan.

Total Score 3


Quality 5

Trustworthiness 5

Value 3

Responsiveness 1

Still waiting . . . but we are confident things will eventually get done

  • Gary M.
  • Verified HomeBuyer
  • January 17, 2023
  • Punta Gorda, FL

While we are mostly happy with the finished product, our buying experience has, at times, been a struggle. The estimated closing date was off by almost 4 months. Fortunately we were not selling a house, so this was only a disappointment. We have learned that others that did sell had to scramble for temporary housing. In addition, a number of basic items (mirrors, shower enclosures, vanity lighting, closet shelving, etc) was not installed / fully completed on our settlement date. We waited multiple weeks to have these things addressed. And lastly, our building does not yet have rain ...

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Rush Closing

  • Anonymous
  • Verified HomeBuyer
  • January 17, 2023
  • Davenport, FL

Closing was scheduled by Lennar before all work completed. The front door was painted while we have final walkthrough on the date of closing. Many substandard jobs was done in a rush. The construction manager and customer care team were very responsible and took care of many left over jobs.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

Overall good !

  • Shiraz C.
  • Verified HomeBuyer
  • January 17, 2023
  • Princeton, TX

It’s worth buying the home. Mellisa at the office, David in construction were awesome. The speed they guild these at, leaves a very high margin of sloppy work. We have curved walls. Over lapping paint. Uneven trims , hole hiding behind the oven. Bad landscaping ( sprinkler covered with sod) uneven sod. Despite all of this the house good home. It’s well insulated, the floor plan is well thought out . The ac and heater work. Yup it’s beats renting!

Total Score 3


Quality 2

Trustworthiness 3

Value 4

Responsiveness 5

Not too happy

  • Francisca P.
  • Verified HomeBuyer
  • January 17, 2023
  • Saint Cloud, FL

Not so happy with Lennar anymore,If it wasn’t because I found a lender at the last moment I would’ve lost my deposit , and not to mention the value of the townhouse too high along with a high interest interest rate. And to make it worse a high HOA 250.00 monthly with no amenities still waiting and taking forever to make the poolside. But yes we still have to pay HOA high fee just to perceive blocks and dust . Not fair at all .

Total Score 3


Quality 3

Trustworthiness 5

Value 1

Responsiveness 5

Potential to be a great homebuying experience that ultimately fell short

  • Thomas G.
  • Verified HomeBuyer
  • January 04, 2023
  • Summerville, SC

At the point of our contract on the home, there were very minor changes we wanted made to plumbing (adding a laundry sink in the garage) and electrical (like adding a few additional outlets here and there); drywall and insulation weren't up yet, and it would be a perfect time to make those changes happen. Our Lennar contacts Kevin and Missy were totally unresponsive; the answer was always, always "NO", no changes can be made, not even if we were willing to pay extra for them. I made multiple inquiries and always was met with the same response every time -- it was absolutely baffling, to say ...

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 3

Mixed Bag

  • Huy N.
  • Verified HomeBuyer
  • December 31, 2022
  • Katy, TX

Our experience with Lennar was a mixed bag. Issues with Lennar Mortgage aside, Lennar was helpful and prompt with questions and inquiries. There were some miscommunications (in regards to ceiling fans and gutters), but the issue was resolved with the help of Alejandra. She did a great job with sticking her neck out for us to help rectify the issue. However, I am fairly upset that it head not communicated to us that we had a transformer box in our backyard, prior to the electrical tech coming onto our property unannounced and uninvited.

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Home

  • Amiesha T.
  • Verified HomeBuyer
  • December 27, 2022
  • Crandall, TX

Homebuying process was rocky but not too bad… I used lennar mortgage. There were constant delays with closing date but overall they got things done. No issues with home so far

Total Score 3


Quality 2

Trustworthiness 4

Value 4

Responsiveness 4

Looks good overall, needs attention to finer details.

  • Jesse C.
  • Verified HomeBuyer
  • November 23, 2022
  • Huntsville, AL

First time home buyer. I chose my own realtor and mortgage company instead of what was offered by Lennar, and I'm glad I did. Their preferred lender was not very responsive when I tried to get pre-approval. Estimated completion for the house was relatively on target (2 week push back). My realtor had to press regularly to get updates from Lennar, which did get better towards completion. Inspections were on time and everything was ready at the final walk. All discrepancies were addressed, but more flaws and quality issues were discovered after closing. The house was not cleaned very well. Door ...

Total Score 3


Quality 2

Trustworthiness 3

Value 4

Responsiveness 5

He was attentive, however limited in what he could do

  • Thomas M.
  • Verified HomeBuyer
  • November 15, 2022
  • Durham, NC

Visit the lot, ensure you attend all inspections, ask about out of state concerns

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

Lennar Waterwheel Home Purchase 9/30/22

  • Jamie W.
  • Verified HomeBuyer
  • November 15, 2022
  • San Antonio, TX

We faced some challenges right off the bat with our first pick home getting sold, literally as we were signing our salesforce documents, however in the long run we got a much nicer house with better amenities for roughly $200 more a month. After that things went pretty smoothly right up until we had to start dealing with Lennar Finance. It was extremely frustrating having to upload the SAME requested documents MUTLIPLE times, receiving incorrect cash to close amounts, & trying to get ahold of people was like pulling teeth. Also, while dealing with finance, there were mistakes made with our ...

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Anonymous

  • Anonymous
  • Verified HomeBuyer
  • November 08, 2022
  • Eastampton, NJ

1. Stone on front of home had to be replaced- poor workmanship. 2. Horrendous spackling job in the garage, stairway and storage room. 3. Key to the home does not work in the lock of the door to the house through the garage. 7 weeks later and we still do not have the proper key, which is on order. 4. Stain on front cement porch -still no solution for removal. 5. LENNAR mortgage process was a nightmare. It should be streamlined- instead it is very time- consuming and difficult to navigate. There are too many people involved. There should be one contact person for the whole process to ...

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Good

  • Sufiyan R.
  • Verified HomeBuyer
  • October 25, 2022
  • Millsboro, DE

The quality of the materials could be better. The finishing could improve as they haven't done good finishing.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Disappointed

  • Diane H.
  • Verified HomeBuyer
  • October 25, 2022
  • Hampton, GA

I'm mostly disappointed in how some of the homes in the neighborhood are maintained. I was surprised to learn the number of investment properties and rental that are in the subdivision. We have some houses were the grass has not been cut, dogs tied up in the front yards, basketball goals lying down in the front lawn, and couches in the garage where people just hang out with the garage door up. This is definitely not what I was expecting and I don't know what the homeowners association is doing. Overall, I'm just disappointed.

Total Score 3


Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

The builder was responsive and addressed all my issues immediately. My last Construction Manager was great. Sales Rep was great. My experience with Lender was not good at all..

  • Ella D.
  • Verified HomeBuyer
  • October 18, 2022
  • Durham, NC

My experience with the Lennar Lender Rep was not good at all from beginning to end. Very poor communication and responsiveness, poor update related to my loan. Pushing automated emails was good enough for him, but communication was the worse experience I've had. The material used for the home fell short and the seller and construction manager did their best to address all issues. Quality of the material is not good, plastic fixtures, painting was subpar. The foundation of the home, flooring and space design seems solid so far. I expect some issues out of a new home, but wish for better ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

Love the home, hated the closing.

  • John H.
  • Verified HomeBuyer
  • October 18, 2022
  • Punta Gorda, FL

Our sales rep Tony was awesome to deal with. Even though the closing date kept getting pushed out our sales rep kept us up to date and we totally understood the delays due to COVID related impacts of materials and labor. We were super excited to get our new condo to enjoy with our family for vacation purposes. The community had every amenity we wanted ; gated, golf course, fitness center, various pools. However, the closing left a bad taste in our mouth about Lennar. The work crews were pressured to finish the building by end of the month, which also happened to be Lennar's quarter, When we ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

Good experience up until getting warranty claims addressed

  • Shawn N.
  • Verified HomeBuyer
  • October 18, 2022
  • Lakewood Ranch, FL

The warranty process and getting things completed needs to be addressed. I have 9 items on a warranty claim and NO ONE will respond to these issues. Including a missing laundry room door that is now going on 60 days.

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

An OK experience

  • Andrew D.
  • Verified HomeBuyer
  • September 27, 2022
  • Dayton, NV

First, people were nice. Margaret was helpful and encouraging. Only one issue with Norm where my wife felt like he was suggesting she was not truthful, otherwise he was quite nice. My issue is with Lennar's business model. I've built several custom homes over the years where I have flexibility in making changes, With Lennar - ZERO opportunity for even slight modifications. That's a bit frustrating for someone spending $600K on a house. I really think you should find a way to add some flexibility into the process. I don't expect custom home flexibility, but some.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

My buying experience

  • Cesar C.
  • Verified HomeBuyer
  • September 13, 2022
  • San Antonio, TX

Was able to lock in a decent rate at the beginning of summer before the rates came up. Closing date got pushed 4 times. Initial start of contract was May 1 and first closing date was mid june and got pushed to end of June then mid July and last was end of July. We love our home and Lennar was able to help with closing costs and our loan officer was very responsive with updates and good and bad news. The construction is of good quality but know that mistakes are made being at the rate they are building these homes. Blue tape everything you can before closing. Look inside cabinets and attic ...

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Quality and handover

  • Mhd M.
  • Verified HomeBuyer
  • September 13, 2022
  • McKinney, TX

Poor quality materials and finishes. Bad walkthrough experience, orientation was made over the phone! Dead trees handed over, you can see many of them dead in the community!

Total Score 3


Quality 2

Trustworthiness 4

Value 4

Responsiveness 4

Second time with Lennar, not as good this time

  • Joseph F.
  • Verified HomeBuyer
  • September 13, 2022
  • Morristown, NJ

Sold my first Lennar home and bought a second in the same community. Overall the home is beautiful and Lennar does a great job. But they set the bar high on the first one and fell short of my expectations on this home. They had me close long before I should have. They cheaped out on a lot of things (ex, appliances). I'm almost 2 months in and many basic things still have not been fixed. And I wish they would let you customize a few things.

Total Score 3


Quality 3

Trustworthiness 5

Value 4

Responsiveness 2

Have not been happy with Lennar

  • Cheryl C.
  • Verified HomeBuyer
  • September 08, 2022
  • San Antonio, FL

Construction person not so great difficult to speak with anyone

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

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