Lennar Reviews

My experience began with a very energetic salesperson and loan processor who worked to get my home under contract. My experience went downhill from the time I did the final walkthrough, closing, and moving into a home that has lots of poor workmanship and materials. The final walkthrough was conducted by the Superintendent alone, no salesperson. The Title company, was horrid to say the least. We met with a Notary and no one from the Title company addressed us at all. The title company sent emails indicating that we were to return to the home after the closing, however there was no one here to meet us, we had to go find the Superintendent who showed us where the keys were. No one bothered to explain who we were to contact for utilities or where to pick up our mail as the mailboxes were not operable. The painters dripped paint on my tub, light switches, tile holders and the floors. The concrete installers missed a section of the back patio, so we had to except a glaring difference in the concrete or the section would be without concrete creating a breach between the patio and the back of the house. In the front walkway, the concrete is not only cracking, it is breaking up and we are being told that nothing can be done to correct the problem. The concrete in the garage is not level, and again we are being told that nothing can be done and if something is done, we will have two different colors of concrete in the garage. Nothing has been done so far, therefore, I do not trust Lennar as a builder and have serious regrets about my decision to purchase my home from Lennar. Unfortunately, I cannot recommend Lennar to anyone else. ... More

What an absolute nightmare of a home, DO NOT BUY! This is hands down the worst home I’ve ever been in. From the terrible experience with their mortgage team, to getting left high and dry on terrible workmanship, I absolutely do not suggest you buy a Lennar home. Everything on my house was done last minute slapped together and I’ve just taken the beating because it looked good for a solid second. Giant moat in backward won’t get fixed so I’m stuck with a huge landscaping bill. Entire house covered in huge cracks, trim separations, and nail pops which won’t be fixed because it’s “cosmetic.” Roof line has serious sags and they won’t fix the sod in the front yard that was destroyed during our walk through with one of their trucks. I’ll be selling this dumpster as soon as I fix all this mess. STAY AWAY! ... More

We are very happy with help pf several peoples especially Abby, with Lennar.

We closed on home 2 months ago and still require over a Dozen repairs to be addressed and one is security related. Have made numerous requests to have these items repaired. Seems that Lennar is focused on mass production instead of Quality. Overall, we love the neighbor's and facility attributes.

We were very pleased and impressed with our New Home Consultant. The buying process was handled efficiently and professionally through her. Unfortunately, the experience of dealing with construction issues has not been the same. Both the new home orientation and final walk-thru were very disappointing due to the number and nature of items needing attention, the cleanliness of the house, as well as the responses from the construction rep regarding these issues. A list was made by the construction rep at the final walk-thru and we were promised the items would be taken care of within days after closing. With issues unresolved almost six weeks after closing, issues were reported to the portal on Feb 7 and we are awaiting a response. ... More

Everyone was super helpful. A great buying experience.

The experience of purchasing my home was quick and easy.

the closing process seemed rushed...Lennar should allow small upgrades during construction...ie Noseeum screens...light fixtures etc

This is our first new home in quite sometime, and the whole experience from sales to the fast response to our new home after move in. We are so happy with our new Townhome and very happy with Lennar.

Lennar sold our house to us and then sold the loan without letting us know until several days after the sale. They keep communicating with us even though we no longer have a business relationship.

Attention to detail in finishing needs to be involved. Thanks.

It was great pleasure working with all team members of Lennar .

Quality of workmanship is very poor the painting the meal worked

The genex suite keeps tripping breakers. Substituted wooden drawers with plastic. Keep trying to get them replaced. Fireplace was not even connected properly. Still waiting.

The quality is very poor, and it has not been repaired until now

Great experience throughout the process of home buying. Reps are so helpful from the initial phase to closing the deal.

From 1st meeting with Joey until move in things were great. We watched the home being completed. The only problem was that we had to wait an extra month, but it was worth it.

My sales person was awful. Always on us for a signature, however, when I needed anything, the responses were few and far between.

Home buying experience good, just responsiveness with work orders has been taking time (ex leaky faucet, paint, etc) but very friendly staff

Bad timing! Signed a purchase agreement in June for a new home to be ready in November. Hurricane hit in September; some damage to the house but salvageable. Flew down for inspection in mid-December for a late December close; found too many problems for a punch list (no A/C, no refrigerator, lots of finish issues). Salesman had moved on to another development. Closed late December (so Lennar could book the sale in 2022). Moved in on January 1. Found much of builders support team not available until days after holiday. Gradually getting things fixed (now 6 weeks after move-in). Overall a frustrating and disappointing process. Don't think I will buy another new house again. ... More

Will (builder superintendent), Amber, Sara and Jodi (sales/loan team) were great throughout our home buying process. They were all professional and courteous, never treating us like it was about a sell but more about how they could be of a help to our family and addressing our questions & needs. We have had a few questions about after settlement and Will (builder superintendent) has come by to address our questions always providing superior customer service! Many many thanks to the Lennar team for their professionalism, promptness and the beautiful home for my and I.

The process was difficult due to being out of state. Accommodations were made to allow for signing because of our situation in MICHIGAN because of my shoulder surgery and having to live in separate housing to accommodate my recovery and have a place for our dogs. Overall we got it done and everyone was accommodating. As for the house, we were very disappointed with the finishes in the home. Due to my surgery, I was not able to attend the walk thru, my son attended instead. Painting quality was poor. Door casing that were cut too short and not caulked, chips on door cases, paint drops, edge of doors not sanded smooth, loose door handles, many caulking misses around windows and sills, loose rail on stairway, it is very apparent that trim was not sanded, drywall dust was not removed before painting, carpet upstairs was pieced in several places and seams are very noticeable, and overall the house was not cleaned and ready for move in when we arrived. Drywall dust and paint drips on the floor, drywall dust on tops of tile in bathroom, had to scrub kitchen backsplash as grout had not been washed off completely, cupboards had to be washed, window sills and windows were dirty, leaves and debris in screened porch and garage taping is horrible. I’ll be putting in several warranty concerns as we are finding and taking pictures of all the areas that should be addressed. The home itself is well constructed, but finishing in the house was below the standard that should be expected. The walk thru just did not allow my son the time needed to do a thorough inspection. As I said as we have moved from room to room unpacking and settling that is when you can see the issues. Cleaning uncovered issues as well as we had to thoroughly clean every room as we moved in and before we felt we could place furniture. Interior finishing and final cleaning seemed to show a lack of concern and pride in the work being completed. I painted part time for a contractor and then on my own for years while teaching school for extra income. What I have seen in the finishing here would never have passed our supervisors inspection. It will be a wonderful home once we have everything settled, warranty work completed and pretty much a repaint completed over the next months. As I stated, I am taking pictures of all areas and will be sharing them as warranty claims are filed. I would be more than happy to walk one of your project managers thru and point out all the areas they should be noting and having corrected before move in. Thank you for providing the opportunity to share my concerns. Everyone has been very nice and they have been quick to answer questions and help find solutions. I get the feeling that it’s the pressure to get homes finished quickly, putting quantity before quality has a great deal to do with the finishing work that is done. ... More

Overall, we are not very impressed with our Lennar home. We did get it for a good price, be we expected more for our money. We especially expected what was here to be in much better shape and quality. Things look very rushed and sloppy all around our house. Paint splatters everywhere, drywall looks very bad in places, yard is a mess with trash and debris left behind everywhere. It is quite disappointing with the amount of things we have had to do ourselves just to make the house presentable, and there is still a lot we have the clean and make better. Overall we are disappointed with the finished product and would not recommend Lennar. ... More

It was great as we came from not so good experience from earlier builder, lennar made purchasing process seamless and the sales people knew answer to everything we asked for

It was a great experience!