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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21164 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21164 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lots of little problems

  • Agnes M.
  • Verified HomeBuyer
  • November 15, 2022
  • Reno, NV

My first morning in the house I took a shower and it didn’t drain. They cut a hole in the ceiling over my kitchen sink to clear the drain it took 3 weeks to get patched. The front door, you could see light and feel air coming thru. It was worked on and 2 weeks later I can see light again. It looks like the door is bowed. Things identify in the walk thru didn’t get fixed. I’m a skilled tradesmen I can fix these things, but with a bran new home I didn’t expect to have to.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Love the home but

  • Freddy P.
  • Verified HomeBuyer
  • November 15, 2022
  • Thornton, CO

I'm gonna be honest I love our home! It's a great location and something my wife and I are proud of! However the issues we need fixed still haven't been resolved. We had a call with the customer care person and she sent all the issues to the rep so he can schedule the trades to come in. We haven't heard anything from them. Responsiveness is severely lacking at willow bend. It seems like they are more interested in seeing how many they can get done this week and forgetting about their clients who have already purchased the property. Being told put it on the 30 day and then to hear nothing from ...

Lennar responded:
Hi Freddy, and thank you for your review, we are sorry to hear you have not heard from our customer care team. Please do not hesitate to contact us at corporatecustomercare@lennar.com if follow up is needed with any outstanding items. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Buying

  • Angela R.
  • Verified HomeBuyer
  • November 15, 2022
  • Athens, AL

Buying with Karen at Lennar was a breeze. She made it an easy process. We have had a few issues since then and let’s just say we have felt the same respect that we had with Karen. You lost a good one

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

The experience was ok ok

  • Rahul G.
  • Verified HomeBuyer
  • November 15, 2022
  • Parker, CO

I had a good experience , overpriced homes

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Review of a Lennar home.

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2022
  • Williamsburg, VA

Quality of home appears excellent at this point.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

easy to work with

  • Sandeep K.
  • Verified HomeBuyer
  • November 15, 2022
  • Fuquay Varina, NC

enjoying my new home :)

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Outstanding

  • George G.
  • Verified HomeBuyer
  • November 15, 2022
  • Henderson, NV

This is my 2nd Lennar home and the process was just like the 1st one, outstanding.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Purchased a Model- No contact with the builder

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2022
  • North Las Vegas, NV

The Mortgage and Loan Dept were amazing and an easy process, thank you for this. After purchasing the model though. Different story, we have had many issues in the home, no one responds because it is the Model, and you buy "as is". You reach out and no response. Windows are not opening properly, Curtain rods have fallen out of the wall and dinged up the walls where they were hung and fell into. Doors dont close properly. There is a foul odor that we cannot figure out where it is coming from, many other issues that contradict the "buy a model, you get the best of the best" If this is the ...

Total Score 4


Quality 3

Trustworthiness 2

Responsiveness 1

Rose

  • Rose E.
  • Verified HomeBuyer
  • November 15, 2022
  • Durham, NC

Working with Matt Lovelace was excellent. And it was a pleasure working with Cason and Steven. I highly recommend them.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Moving to Chula Vista in November

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2022
  • Chula Vista, CA

Great sales team to deal with.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Great home buying team to work with.

  • Tamela O.
  • Verified HomeBuyer
  • November 15, 2022
  • Bonney Lake, WA

Seamless experience with no regrets

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Miguel

  • Miguel V.
  • Verified HomeBuyer
  • November 15, 2022
  • Angleton, TX

The house is beautiful and we are creating a sweet home, thank you so much for all support.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The worst I ever had.

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2022
  • Myrtle Beach, SC

It is the worst I had experienced. They mis-represent items. They are not very responsive, When I have an issue, they won't get back to me until I kept calling or I will need the RE agent to contact them before they will get back to me. The closing process was terrible. The workmanship and the material are horrible. I will never ever buy a house from them again.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Bad experience

  • Wilfredo B.
  • Verified HomeBuyer
  • November 15, 2022
  • Sultan, WA

Very Bad experience

Total Score 4


Quality 1

Trustworthiness 1

Responsiveness 1

worse home buying experience ever

  • Gary Y.
  • Verified HomeBuyer
  • November 15, 2022
  • San Diego, CA

The quality is SO bad, will not buying ftom Lennar anymore

Lennar responded:
Hello Gary and Thank you for your feedback. We are sorry to hear about your experience. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Poor workmanship

  • ROBERT B.
  • Verified HomeBuyer
  • November 15, 2022
  • Haslet, TX

Poor workmanship, warranty terrible

Lennar responded:
Hello Robert and thank you for your review, we are sorry to hear this. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Mary

  • Mary M.
  • Verified HomeBuyer
  • November 15, 2022
  • Pendleton, IN

Very spacious and well built homes. My visitors always recommend the house and says they have never seen such a house. Good job lennar and trustbuilders.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

it is all good and smooth

  • Feng Z.
  • Verified HomeBuyer
  • November 15, 2022
  • Myrtle Beach, SC

fairly smooth experience, walk through fix promptly

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

He was attentive, however limited in what he could do

  • Thomas M.
  • Verified HomeBuyer
  • November 15, 2022
  • Durham, NC

Visit the lot, ensure you attend all inspections, ask about out of state concerns

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Betty

  • BETTY B.
  • Verified HomeBuyer
  • November 15, 2022
  • Myrtle Beach, SC

I had a great experience with Lennar. The house was ready when they said it would be.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Decent

  • Justin M.
  • Verified HomeBuyer
  • November 15, 2022
  • Princeton, TX

They have good and bad. I dealt with some great people in sales like Mike and hated finance past Christian that is. The mortgage process was good but also a headache for sure. But we are all in all happy. Great community with great families, events and great times

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Overall good- a few issues

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2022
  • Taylors, SC

There have been several minor issues that have been resolved quickly. We paid too much for the house because the housing market was crazy when we signed our contract and we were on a waitlist for a while. Now there are several houses for sale right around us. Timing is everything in the housing market. The biggest complaint I have is standing water in our yard after the house next door was completed and water runs down into our yard and pools. The water doesn’t stay long enough for Lennar to consider it a warranty issue with the grading though, so I guess we will have to live with it and ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 5

It was a good experience with builder.

  • Samuel R.
  • Verified HomeBuyer
  • November 15, 2022
  • Seguin, TX

Sales agent was outstanding. He helped us a lot!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The builder was very easy to work with.

  • Geralynn M.
  • Verified HomeBuyer
  • November 15, 2022
  • Thornton, CO

The process went smoothly and our home was delivered on time. Love the house and the neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experiences with Lennar team

  • Peter W.
  • Verified HomeBuyer
  • November 15, 2022
  • Harbeson, DE

would definitely buy it again

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

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