Lennar Reviews

Love the home and the layout but the devil and the details definitely made the ownership process a bit lackluster. I had a ton of post-closing repairs (minor to medium) that still aren't complete. The good thing is no one is pushing back on the repairs it's just the sense of urgency you would home for a brand new home.

Several issues found after moving in. Very annoying. Most were addressed to our satisfaction.

Fixing problems with house have been slow

Pleased with initial buying process during construction. Frustrated with short notice to close (required to close prior to opportunity to view finished product). Final clean up and finishing touch-ups to complex seem to be ignored.

Lennar sales and finance people were great to work with and buying a Lennar home was easy! Any time I have had an issue with my new house their warranty people have been kind and responsive. However, Lennar compromised on the quality of some of the materials. The quality of the interior paint is terrible! It picks up marks from simply touching it and cannot be cleaned without exposing the driwall. The carpet is also of very low quality picking up dirt and staining with normal use. It has gone from a light gray to a dingy tan with casual use. The exterior foundation is covered with a brittle sealant foam that breaks off with accidental contact. These low-quality items were disappointing. After purchasing a house, having to replace paint and carpet in the first year of ownership is financially challenging and irritating ... More

The whole process is very rushed and there is very little power given to the buyer at the end of the day. Although we had checkins and inspections, there was still no ability to see some of the issues that we needed to have addressed until after we moved in. Our representative has been terrific in getting theses addressed after the fact, but these issues should not have been present in the first place. 3 in particular are quite frustrating. 1 despite addressing concerns when we noticed these spots while reviewing videos during construction checkins, there are several large areas where a leveling material was added to our floors on the second level where the builder never checked to ensure the the floors were level so now there are several dips and bumps that will require pretty intensive work to repair after the fact. 2 electrical code was not followed while running our A/C wire in our walls from our condensor, resulting in a wire being nicked while hanging a picture despite all of the proper precautions being taken. The wire is just hanging in the wall, not attached to a stud, was run through a hole drilled through a beam and no metal protective plate was added. All three of those things are electrical code violations. 3 our A/C unit was leaking freeon badly due to poor workmanship when installed resulting in damage to several mechanical items from manhandling of the equipment that which required several visits to repair in brand new equipment. It also looks and feels like the carpenters never heard of a level or a T-square. In our particular development, there is a lot of issues with Lennar’s decisions to enter contracts that cost the homeowners significant fees but provide little to no benefits particularly around the management and security companies that they hired to run those services for our HOA. They also sold the community as a premium community and then slapped a rental community that operates under different rules right in the middle of it. We share amenities that we need to pay for with these vacation renters that do not and they run rampant in the community because they do not gave the same repercussions as the owner communities for violating rules. There are also little to no rules placed on the rental properties so they do not maintain the same neighborhood standards. All the while the owners HOA’s help to fund the profits of these rental properties. There is also insufficient security provided by both the company Lennar hired to run the gates and patrols and the equipment ( or lack there of ) provided. This is made even worse by the high fees we pay for these services. ... More

Lennar Mortgage messed up on my home insurance policy. I'm still waiting for my refund. Other than that, sale respresentative, construction manager and onsite service manager are very friendly and quite helpful.

You need to check every area in the house, many items were not completed

Compared to the stories we have heard from people dealing with other builders in town, we don't have much to complain about. However, you can see where they used subpar materials and cut corners to meet deadlines.

Easy to communicate with the sales

Spent way too much for what I got. House is a mixed bag of nice amenities and cheap junk. It took way too long to finish.

Lennar overall is a good company. The construction manager we had was awesome!

Just wish the home had better finishes

We ran into a bunch of issues with the loan lady and she wasn’t listening. But Jose the sales guy helped us threw the process on buying the house.

Home purchase was straightforward but issues occurred which required multiple follow-ups. A solid house however design features were not changeable to customize house to buyer. Amenities were not shown to buyer but alluded to in literature and lacking in important areas such as beach access for community on the lake.

Home design is good but cheap quality products/finishes and poor workmanship. Response to warranty claims is slow

My husband and I chose Lennar because we were drawn to the "Everything Included" package and the community was very nice, quiet, and family oriented. Sadly when we got close to our closing date, the original construction manager quit and left MANY things undone. He failed to oversee some of the work done and the new construction manager had to come into MANY problems to try and get things going. He performed miracles, but in the end, beyond control we had some cosmetic things that were done with excellence. Painting was not clean and pristine, some base boards were damaged and simply painted over to hide it. And some were just not cut properly. These are things we will fix because we simply could not delay. I would recommend any buyers stay in close contact with the new construction managers so you point out any concerns. The new manager is very dependable. Unfortunately, we didn't have his oversight throughout our entire build process. So our ratings reflect the process and not the outcome. We probably will not purchase another Lennar home, but we are thankful everything worked out as best as it did for us. ... More

Good: They let you tour the home once it is framed, walk you through, explain things in detail when you can see inside the walls. The sales team that answers your question is excellent, responsive, and informative. The build crews are good and they don't seem to take shortcuts. Not so Good: They mark up the flooring, and offer really crap carpeting so expect to pay another 10-20K for flooring above list so you don't have cheap carpet in living room. Don't use their title or lender, the 5K incentive is eaten up in the first 5 years with the higher interest rate they offer and they are part of the Lennar company so looking out for you is not the first priority. Finally, they run pipes too close to the surface here so we never have cold water or even slightly cold water, in the summer when you really want it. ... More

When I bought my house there was a lot of communication, they told me the water was included which was a lie, My house found roaches they offered me fumigation when I bought it and now no one appears to help me, when I need something I have to be sending emails to see who can help me.

We worked with Lennar for 3 Months just to find out we got approved for a loan 3 days before closing. Imagine not getting the loan and wasting 3 months of house hunting? When we were asked for documentation they were uploaded into the portal within hours. We were asked for those documents again days later as the representative wouldn’t be able to find it without me telling them where it was. This was not an easy process. My previous home purchase was seamless compared to this catastrophe.

Change your paint its easily to get chip and dirty

Nice home, but terrible service.

The buying experience was a little frustrating due to being out of country and some of the sales staff was not super helpful. There has been has been a few warranty issues with tile work and the company sub-contracted with Lennar is slow to fix the issues. Love the neighborhood and looking forward to loving my house once issues have been fixed.

The neighborhood project manager was a 10 but the rest of the process was average. I realize we are dealing with Covid so I can look past the delays. However, I was disappointed with lack of options. I also think every house in the neighborhood looks the same. There is no variety of color or style. It makes it look cheap. We need more brick, stone, hardy board, richer colors to make it pop and not make our neighbors looks dated

THE HOUSE WAS GREAT THE YARD WAS TERRIBLE. ADDRESSED THE ISSUE AT CLOSING AND NOTHING IS BEING DONE ABOUT IT!