Lennar Reviews

Our sales rep Tony was awesome to deal with. Even though the closing date kept getting pushed out our sales rep kept us up to date and we totally understood the delays due to COVID related impacts of materials and labor. We were super excited to get our new condo to enjoy with our family for vacation purposes. The community had every amenity we wanted ; gated, golf course, fitness center, various pools. However, the closing left a bad taste in our mouth about Lennar. The work crews were pressured to finish the building by end of the month, which also happened to be Lennar's quarter, When we arrived to do our walk thru the day before our scheduled closing, it was like a war zone with trucks , workers and materials everywhere. Our unit was only primed and many options were not in place. When we told our sales rep we felt the unit was 2-3 weeks from being move in ready and we did not want to close until all the work was completed. We were told since the county declared it was habitable, we could either close or lose our 10% deposit. I felt very pressured to close and it seemed almost illegal, We couldn't stay at our unit the week we closed since painters and workers were still there working on our unit for a few days after closing. We still had almost 15 things which needed fixed after closing including leaking drainpipes and missing kitchen cabinet and crown molding. This made me hesitant to ever buy a Lennar home again, which is a shame since we love our condo and all the people at Lennar who helped us with our purchase. ... More

The warranty process and getting things completed needs to be addressed. I have 9 items on a warranty claim and NO ONE will respond to these issues. Including a missing laundry room door that is now going on 60 days.

First, people were nice. Margaret was helpful and encouraging. Only one issue with Norm where my wife felt like he was suggesting she was not truthful, otherwise he was quite nice. My issue is with Lennar's business model. I've built several custom homes over the years where I have flexibility in making changes, With Lennar - ZERO opportunity for even slight modifications. That's a bit frustrating for someone spending $600K on a house. I really think you should find a way to add some flexibility into the process. I don't expect custom home flexibility, but some.

Was able to lock in a decent rate at the beginning of summer before the rates came up. Closing date got pushed 4 times. Initial start of contract was May 1 and first closing date was mid june and got pushed to end of June then mid July and last was end of July. We love our home and Lennar was able to help with closing costs and our loan officer was very responsive with updates and good and bad news. The construction is of good quality but know that mistakes are made being at the rate they are building these homes. Blue tape everything you can before closing. Look inside cabinets and attic for cross members in the frame coming loose. Painters need pay more attention with overpainting and splashing on floors. Outside the home the lawn is coming along. Weeds can overcome your new grass if not maintained. Some of the grass was brown as they were installing it. Out of the 4 trees they planted the 2 oaks are dry and brittle and i don't think they are going to come back. Two others are surely turning green but will see come next spring. Note their is not a construction supervisor onsite ensuring plans and things are done correctly. Hope that someone besides the homeowner do a walkthrough and identify all discrepancies before hand and corrective action is taken to fix them before homeowner does initial walkthrough. ... More

Poor quality materials and finishes. Bad walkthrough experience, orientation was made over the phone! Dead trees handed over, you can see many of them dead in the community!

Sold my first Lennar home and bought a second in the same community. Overall the home is beautiful and Lennar does a great job. But they set the bar high on the first one and fell short of my expectations on this home. They had me close long before I should have. They cheaped out on a lot of things (ex, appliances). I'm almost 2 months in and many basic things still have not been fixed. And I wish they would let you customize a few things.

Construction person not so great difficult to speak with anyone

The building looks grand at the first impression, but once you begin to live in the house one begins to find the house lacks many details that a luxury home should consist of. In our home, most noticeable is the electrical switches and outlets, then the lighting. switches are not placed at logical places, lacking multiple switching capability, some even did not provide multiple switching. outlets are sparse, some not even present such as at a long hallway, no light in the closet, bathroom lights not suitable for makeup for the ladies of the house. poor workmanship.

Call Price sales agent was not particularly easy to work with. However, Melissa warranty person and Season the project person very helpful and responsive!

They rushed at the last min and many thing like the mail has been a inconvenience.

Used cheap materials, and it shows. Why no gutters? Think where the water goes when it rains, and it rains a lot in florida. Appliances are cheap, who buys a side by side fridge? The walk thru with a Lennar guy made me feel like I was complaining when all I wanted was a good home, I think I deserve that for $350,000.

The closing was forced as the home was not completed. We had over 2 dozen things that needed completed. If we didn't close the day we did the interest rate went way up. Seven weeks after closing we still have at least 10 items on the punch list still needing completed. Knowing who to talk to at Lennar is irritating. The sour experience we are still going through has ruined the sweetness of buying our final new home.

Take time to notice the things one would not even look at during your walk thru, like quality of workmanship done by the building construction team. Take time to notice the backyard grass section the various slope grades, possibly work done in a hurry by the land surveyor landscaping team. My opinion is the Surveyors team should have noticed the various issues of backyard ? Such as grass/grade/slope, grass rolls planted on top of rocks? Not even to walk on. But Lennar has been great to respond to all issues I will say! so I commend the Lennar North point team, and thank them 100% for their caring response time repairing all issues. Lennar is Great. ... More

It was ok, not a exceptional one

Lennar offer great price but lack in quality

A lot of issues still left to be resolved but overall an ok experience

The up front contacts and salesmanship were very good; the financial support process was quite poor; the construction is average with many nice features but too many punchlist items to work through; the HOA is pricey and not helpful at all; the landscaping is average; great community and location however; people are almost all friendly and responsive.

Customer service from Lennar has to improve a lot compared to other builders. This Lennar home is my 3rd home in Tampa and had better customer experience from other builders. For eg: During mortgage approval, Lennar was not flexible to give me options to decide. the representative was very insisting on one option and was always late to respond to queries. another example is Lennar closed the home without appliances in place and took nearly a month to instal. I could not move to new home but was responsible for the mortgage. Also, without approval and after closing my home, the construction manager stored appliances of other homes in my garage. ... More

Positive experience with sales department though annoyed with constant price increases during discussion period. Experience with mortgage division very frustrating. Most trade work par for production home. Brushed paint and caulk work done on site is marginal at best. Warranty performance good so far.

Love the house. Issues of where light switches are. Selection process to restricted. Orientation to the community was lacking. Sod was in fair condition; bushes seem to be dying. Would have preferred to have options on flooring. Never informed there would be a retention pond so close to my house.

I am happy with the property but the warranty proccess has been slow and frustrationg; it's been nearly 2 months since closing and am still waiting for punch list items to be completed. It has been difficult to manage since I am not currently located in Florida.

Quality of work could be better but overall okay.

Better than I expected

I’m more happy than unhappy overall, but there are significant items that really soured the home buying experience, including inexplicable delays in closing (not supply chain or COVID related, just disorganized), skipped final inspection due to the time crunch, bubbled paint/missing paint/splattered paint in numerous spots (all minor, but noticeable), failed low voltage electrical component problems, and insect problems immediately upon move in. All of these can be fairly easily corrected, and for the warranty-covered items they are being fixed without any push back, so that is good. Also, the sales and customer service folks are knowledgeable, honest, polite, and all-around pleasant to work with. But the bottom line is that even though I can look passed these because I can see the house for what it will be once these things are addressed, it is frankly embarrassing to bring over friends and family (for at least the first 2 months it takes to fix these) to a new house with all of these issues. ... More

good experience at point of sale