Lennar Reviews

When we first moved in to our home a few months ago, half the grass was dead, the tree in the front yard was dead, there was trash everywhere, and they did a horrible job painting the inside. There was zero prep work done to the ground before laying the sod down, and I witnessed this as I saw them do the neighbors. They left their bottles and trash and rocks in the yard and threw the sod on top of all of it. Other neighbors have stepped on pieces of metal in the yard. THIS IS A LAWSUIT IN THE MAKING. If one of my children were to have stepped on any of the junk I found in the lawn, it would not have even a good situation. Not to mention they didn’t pull any weeds before starting so now my grass is 80% weeds. I’d rather have done it all my self because I’m doing more work to fix it than it would have been to do it right the first time. I know dozens of others in the neighborhood feel the same way. Also, they used one layer of the cheapest paint possible inside. If you get any dirt on the wall and try to wipe it off, it wipes the paint off with it. So we have to paint the entire house because after 2 months of being here, there’s spots where paint is missing because you can’t properly clean it. There’s also paint splatter all over the floors and it’s caked up on door hinges. I wouldn’t recommend anyone buy a Lennar starter home unless you do the landscaping yourself and ensure they do a good job painting and clean up after themselves. ... More

We are overall pleased with our purchase as we got a great neighborhood and a good house. We also knew what we were getting moving in. If you go in understanding that there's plenty of poor quality items, you'll be much happier. The paint is atrocious. I think they must skip primer and only use one coat, that's for inside and outside. And the drywall is horrible. It's so soft if you push your nail into it, it'll leave a mark. We plan on repainting in the next year and expect that will help They mostly make the process easy and it was pretty fast. The employees are all very nice. We live in a construction area but we're impressed with how clean the construction areas are kept, way better than the other builders nearby. We couldn't afford the more upscale builders but we feel we got a good value. There's just plenty that we'll have to take care of. Oh, and the included appliances are super low quality. We're saving up to replace them when they break in two years. Honestly, we love the layout and the neighborhood. We'd recommend the builder to anyone wanting a new home that comes in with eyes open and knows they aren't a high end builder. They are a mass builder and better than a lot of the other mass builders. ... More

Overall, we were happy with the new home. We have had a few warranty items come up, but they were resolved quickly. Alexis has been great to work with on all those issues. A common theme we have experienced and heard other neighbors complaining about is how hot these houses are in the summer. Even though the air conditioning system is working as it’s supposed to, and the insulation is to spec, we found several air gaps in the attic (under the insulation). They were causing us to lose a lot of the conditioned air and gain a lot of heat. Making it hard for the system to keep up. Lennar can’t seem to fix this issue so we had to come out of pocket to find relief. Otherwise we love the community and our new home. ... More

It’s a sellers market. Lennar has an advantage on making the closing price higher than the asking price. It also doesn’t accommodate the buyers on any choices, color, materials, design, etc., But this builder is efficient in construction and keeps quality it promises. Its customer services seems lack behind and disorganized: providing confusing and wrong information so the buyers have to work hard to connect utilities and local services. The company runs the HOA (or no official HOA yet) seems not yet functioning so be crossed fingers on any HOA related issues.

Stephanie the sales agent was wonderful as was Joe who did my orientation walk-throughs. The lender side of things started off ok but when I started asking questions or responding that there were errors in the paperwork, the friendliness was gone and I was told time and again that "well, these are not the final papers" - not "thank you for pointing that out, these aren't the final papers and I'll make sure X is updated." Or even when the paperwork was sent including a note - "these are not the final papers, just where we are at this moment." I am a meticulous person and when legal documents are sent to me to review - I review them completely and point out issues. To be told that I basically wasted hours of my time reviewing documents which weren't the final product was frustrating. Moving on to the house itself. On the surface, the house is beautiful but when you look more closely you see that it was built to be done as quickly as possible and the heck with the details. The floors are not level anywhere, and I don't mean it slopes to a side because of settling - it hasn't had a chance to do that yet. I'm talking about the fact that every chair in the dining area rocks, floor shelves also do not sit level, and when you walk across the floor there are hollow areas where the flooring compresses down to the slab. When installing blinds, we discovered the window areas weren't square (not same width between top, middle, and bottom), plus one of the windows appeared to not have a complete header as there was only drywall to screw in to and no wood behind it. But the absolute biggest disappointment was the lack of water pressure - it is simply non-existent - from taking a shower to watering the lawn - everything is that much harder because of the lack of pressure. The biggest positive of this home is the community of neighbors, it's just a shame that we don't have a clubhouse to actually gather in, and the pool area leaves a lot to be desired - chaise lounges that are too low for people with knee issues, a very small deck around the pool, and not an umbrella in sight. Honestly, for the price of the home, I expected better. ... More

Sales agent was great. She helped us resolve home issues even after closing when we couldn't get responses from the appropriate departments.

Found that the quality of material used during construction are not the level expected based on price paid for home. Make sure that every part of the house is checked and perform a final walkthrough to double check that all issues have been resolved before closing.

Home buying experience mixed. Pushed to close early, A LOT of craftsmanship issues with building of house - paint splotches on floor, mismatched paint used on walls, gouges in shower stall and tub etc.

I’ve owned three Lennar built homes. The first two were exceptionally well built However, my current new built home that I just purchased has many issues with building Materials and craftsmanship. Lennar is working with me on my list of issues so hopefully all will be good in time.

For price home should have more upgrades, Materials and workmanship only average, found many things were substandard, eg…kitchen granite counter edges were very sharp, not rounded and smooth, tile grout lines not sealed, garage floor had multi cracks etc. Most faults not visible during walkthrough.

Overall, the house is pretty nice and was one of the better options in the area. However, there are multiple small things that show rushed construction and the use of cheaper materials (e.g., paint splatters/drips, CHEAP vinyl flooring that gets damaged from dropping even small/light things, a complete lack of towel/shower rods and cabinet/drawer handles, tiny screws for door hinges that are often stripped from overusing power tools which leads to sagging doors, tons of nails sticking through the OSB wall boards from missing frame beams during installation, wavy walls, and carpet edge trim only installed in 3/6 places that it should be). Our warranty service team has been very responsive and done their best to work with us on getting any issues addressed. We’ve had a bathroom exhaust fan replaced and a sagging door repaired in the first month of ownership. Both service requests were addressed promptly and respectfully. We are also working with our warranty team to get some paint because we have NOT received the extra paint that was promised during purchasing. One of the sales representatives (Carlo) is awful to work with. He is generally not responsive and disinterested in whatever you have to say. When Carlo does respond, his communication feels very condescending and disrespectful. Every interaction with Carlo leaves us feeling like he is just TOO IMPORTANT to even consider being respectful to us in his communications. He has been the worst part of the home buying experience with Lennar. On the other side of things, a different representative (Gwen) has been amazing in trying her best to help us where Carlo would not. Lennar’s data privacy procedures definitely need some improvement. Sharing people’s personal contract data is a major breach of privacy that could lead to harmful situations (e.g., someone’s stalker learns their new address, workplace, etc.). ... More

Overall. Not a pleasant experience from start to finish!

My whole process was very fast. Within the short period however, the loan process was very frustrating. The loan officer was difficult to reach at times plus some of the people who were working my loan lived in another time zone, making it even harder to communicate/connect with. The person who initiated the homebuying process basically disappeared after I put my down payment down. As a first time homeowner, I feel like the experience could’ve been way better.The house overall was nice until I moved in and experienced 2 roof leaks from the sealant being broken. Though it was quickly fixed, I believe as a new house there shouldn’t be a problem with the roof but then again they build the houses very quickly! ... More

Wrote review above without last names

Bought a home with Lennar at the end of March. Closing was moved up--I appreciate that. However, lots of little dents and scratches that were promised to be fixed after closing never occurred. I followed up time and time again and never heard back. I gave up and paid about $1500 to fix these items on my own. Note that the homes are built by teams of independent contractors--Lennar does not have their own teams building them. Workmanship can vary. Knowing what I know now, I would not close until all issues fixed.

The overall buying experience was good, however there was an issue that was shared during my decision process that was short of accurate. The lack of parking has been less than desirable. I was told that I had two parking spaces in front of my townhome. However, when I double-checked after purchasing my home, I was told something different. There is not enough parking, nor is there adequate street lights for safety.

The new townhome we purchased seemed to be rushed. There were two contractors, the first one left. The quality of the finished work was not that of a professional organization. We have drywall corners, edges, etc that weren’t finished properly. When we walked and blue taped problems, some were fixed others just had the tape removed. After closing it took weeks to get all the final issues fixed. We’ll have to work on the drywall issues ourselves. Also, the HOA was more than we were quoted. The plus side- The interest rate and closing cost buy down was the best I had seen in a while and better than anyone in the area. ... More

Th construction quality has not been very good. The material used is below standard. All the construction issues are being marked as within limit, which is not good. The quality of the product does not match the price paid.

Homebuying process was easy. I was not happy being int the middle of a cost cutting effort from Lennar. Originally told the house would come with (and was on all marketing materials including website) Wifi Mesh Network, Water Sensor, Ring Alarm, and other great items but it did not show up on the final transaction. I missed it on the documents I signed and it could not be honored. Not super thrilled spending over half a million dollars on a house and it does not include any ceiling lights in any room, the living room, and even the master bedroom! Need to run lamps everywhere. Getting the house is plagued with issues. The big one is HVAC which the heater didn't work upon moving in so they fixed, now it has heated up and the AC doesn't work which they just fixed today. Dishwasher drain line was not installed and just random quirks with door alignment, loose toilets, show knobs loose, towel rack fell off, floor board trim coming up, network/coax jacks on the wall not connected at all (just faceplate), network box shoved in and had to get re-installed/cut, etc. Tried starting dishwasher today and its erroring out, so dealing with that now. I'm hoping nothing else. Spenser has been good for support. Still wish I had a flawless Lennar experience. Sadly my parents had the same Lennar experience in a different state. My position is a Quality Operations Manager and while I think I have a particular eye, I don't think I was being picky on any of these flaws. The house even had the wrong number displayed on the home as it was the same as my neighbors, so that was changed. ... More

We love the design of our home and the community. Unfortunately, we are disappointed with the many aspects of our new house. We feel the quality of the materials and the appliances are subpar. We were also given misinformation about some of the logistics. For example, we closed in February and were told our driveway would be paved in late March and our street in April. Since our sod wasn’t installed right away, the lower part of our driveway was loaded with mud constantly. Our driveway was completely today, after several phone calls and our street has yet to be paved.

Lennar needs to improve construction quality. I have to submit 10 work order in the first month after move in. 2 walkthroughs didn't help me to resolve the issues. There is no home security system, not even a ring door bell or keyless smart lock. I found a empty beer bottle on top of my kitchen cabinets. Try to see what you can find in your homes!!

We had a mixed experience with our apartment purchase. On one hand, Bryan (our agent) professionalism and communication skills were commendable throughout the buying process. On the other hand, the condition of the apartment was unsatisfactory, with unaddressed issues from the walkthrough, such as an unconnected dryer exhaust duct, an unsecured washing machine drain hose, a subpar paint job, and a missing kitchen cabinet shelf.

Sales team was great, Financing, Heather was great, closing communication was lacking. Overall, we love the house and the neighborhood.

When putting in a clean something that’s not working, takes too long

I really enjoyed the sales process, David was a total pro and was really responsive to all questions and helped us understand the options and features with each house we looked at. I felt like he was very honest with his advice and opinions and established and maintained a very professional and friendly demeanor with us throughout the process. The Lennar Mortgage experience was fairly painless as well with the exception of the website for uploading documents and such. The IT on the Lennar website needs attention, it doesn't work well and is not user friendly. My specific issue was it would not allow me to log in and would not allow me to reset my password, after numerous attempts over the course of several days, this was finally resolved. Some specific issues we experienced since moving in were the discovery that all of the faucets dispense water at such an angle that it splashes water out of the sink and onto the floor or onto your belly depending on where you are standing. They look nice but are not a great design for the sinks that were installed with them (which cause the splashing). I have replaced most of these already and it is a shame that the plumbers who installed them didn't identify and correct this issue (by using different faucets). The electrical (circuit breaker panel) in my house has been very challenging, popped circuit breakers have been an ongoing issue, specifically with the double ovens and the clothes dryer. We've had electricians out numerous times and also several dryer repairman visits to figure out what was going on. The dryer was popping the circuit breaker and was also found to have been wired incorrectly. They also have done a "max burn" on the ovens to help acclimatize the circuit breaker from what I've been told. The bottom line is this apparently is/was a known issue and should have been resolved prior to closing. And finally, the interior paint in this house was apparently applied while it was very cold which caused it to bubble and appear uneven throughout the home. This was noted during pre-closing walk through (home orientation and also celebration walk) and not corrected, actually many of the discrepancies related to paint that were noted during the walk throughs were not corrected. So overall, not especially impressed by the level of attention to detail and the thoroughness of the trades or post work inspection process. I love the house but I expected more from a brand new construction home than to have all of these issues after I moved in. ... More