Lennar Reviews

Pretty bad experience in terms of communication, I tried to call so many times but no answer, even email communication is very bad. I still have issues with home insurance because I changed A to B. but I still pay A rate, and nobody does nothing to fix and calling or emailing is nearly impossible to speak with right pesons....

Richard seemed like a glorified babysitter over workers but really knew nothing. Lee knew more .House was DEFINATELY not checked for problems and repaired before sale was complete.

Several items could have been made much better in this experience. From a quality standpoint every item, and there we a lot, could have been done the right way the first time and kept everybody's stress level down. Most items are as cheap as they can go, cabinets, closures..... We never got the trustworthiness we would have liked. We built in a 55 plus, and most of the time you just got an automated e-mail, hardly ever a person to explain, and they would come 5 at a time. Been nice to have that one person with you from start to finish. When you call who you think you should they tell you it is another department. For the price paid we would have hoped for some input, colors, options on hardware, upgrades, additional outlets. This is immediately shut down, they are building what they want and take it or leave it. The responsiveness to the issues was pretty good, roof tiles, roof leaks, walls, cabinets, floors, garage doors. Just a shame you have to have all these crews come back in and do the fire drill. The design of the home is very nice and works for us, the process to get in has room for improvement. ... More

The home buying process in the beginning was very fast which was good. However, there wasn’t much communication as to what “phase” we were in or status updates after signing the purchase agreement. As first time homebuyers, we were pretty lost with the whole process. The house is lovely, the walk through was smooth & easy. Issues came about after moving in such as no cold water, garage door not hung properly, vent to the bathroom installed without a spring, cracks in the shower floor.. but they were handled in a timely manner for the most part. The team at Lennar title were the most helpful with any questions after we closed. ... More

Too many ants inside the house, and the brake power auto off every day, lost mail in the mailbox

The most important thing I would suggest to perspective buyers is to be at the home site weekly, address the concerns as you seem them and make sure you do not close on your home until all punch items are resolved. Also make sure you get your own home inspector.

We like the style of our home, but the finishing details are not the best. The crown molding is poorly installed. Very obvious joints are visible. The appliance package is not the best either. Our microwave stopped working after 3 weeks. Took almost a month to get a new one. Our customer service person was great in getting this solved. If it weren’t for Chris C. We would still be waiting. Hard to believe there are no ceiling lights in the bedrooms. There is no egress off the back porch either so the homeowner has to spend money right off the bat if you want to get off your porch without going back in the house. Also, the basement floor was filthy with clumps of dried mud/concrete all over. We needed to have it professionally cleaned. The front porch was also very dirty with mud and paint on it. It would have been so nice if Lennar took pride in the finishing details of their homes before handing them over to the buyer who paid a good price for their new home. ... More

So the home is nice for the most part, the yard is a good size. My only concerns were that the closing was a bit of a mess and it was hard to get a hold of certain people. Also. We have had an ant problem since the day we moved in and we’ve even paid to have someone come and spray but they keep coming in through the walls

A very stressful buying experience - Gyorgyi the sales rep for Lennar was the reason for our stressful buying experience. Encourage new buyers to get everything in writing and not assume anything. Gyorgyi was like a used car salesperson - tells you anything you want to hear whether is right or wrong - just to make the sale. Ultimately, we are happy with our home; however, we just about walked away from buying a home from Lennar.

Lennar mortgage need improvement in their mortgage process and have some experience underwriter.

Everything was great price, house exempt when it came to financing they guy that was helping me out never answer the phone only when he needed something, long process and for him to just say you are not approved. I try to call him back never respond back.

There were multiple issues with the house(incomplete)

Kristen was wonderful in the whole process and supportive

The salesman was attentive, and informative. The closing agent did a good job on the documents. The construction seems sturdy; however, the interior finish was sloppy. Paint was splashed on the floor tiles and front door. Some interior equipment and appliances were poorly installed and cheap. Having to pay 4 different associations is burdensome.

Despite purchasing the townhome in pre-sale after it was delivered to me, Lennar offered larger houses at lower prices.

Screen door not included with sliding patio door. Person responsible for final walkthrough not entirely honest.

This was my third house purchased with Lennar, and I was really impressed by how poor the quality of finishing and details was compared to the others. They have tried hard to resolve everything, but for me it was a disappointment and I will think twice before buying the next house with them.

Could not make walk through, tried a zoom walk through however lack of internet did not allow that. Therfore we were quite surprised on move in day. Doors were unlocked missing items from within the home washer & dryer not hooked up. House was never cleaned very good, water to refrigerator not hooked up, dish washer did not work and it took three times over a month to get it working. Paint on 90% of all wall plates. And when we tried addressing these issue we were told it's now a warranty issue. Therfore not a very good experience to start out.

Lennar does not offer options or upgrades which was very disappointing for me. Lennar wants me to buy what they offer which is pretty much its standard plan but added $10K to my purchase price vs the one that was released a week ago from my lot. Very greedy developer in my opinion. Lennar wants homebuyers to just eat up what they offer and tear their new home down if they want a different backsplash or paint color. Lennar shoves into new VIPs throats selections made by the previous VIPs (who backed out) for interior color, cabinets, carpet, flooring even if the lot has not started construction. The VIP who saved the day was left without any voice at all regarding her new house. Supposedly, you are to make homebuyers happy. But no! I had to eat everything up since my house in CA already sold and I need a new house in Graham quick. If KB has developments in Graham, I would have run to them in a jiffy. Then initial installation of ceiling and floor vent filters are not done. I was told those are maintenance items. Maintenance is to keep them maintained so there should be filters there to begin with to maintain them. Ceramic tiles are not sealed. Same explanation was given. Again, to maintain something, it should exist first. You make the homebuying experience frustrating and more stressful. It is already stressful to sell, move out, move in and you made sure we have to worry about air filters, about sealing bathroom tiles before we can even use them. I was experiencing breathing issues when I moved in. I was finding debris around floor vents. That was when I found out there were no filters, so dust and debris were being blown all over the inside of the house due to absence of vent filters. During orientation, I was told filters are to be replaced every few months. I was not told there would be no filters to replace unless I put them in. The duct openings all around the house are of different shapes and sizes. What filters do I buy?? Then, up to now, I cannot use the master shower stall since I could not seal the tiles yet. Thank you, Lennar. Sales and finance group are very knowledgeable, efficient, friendly and professional. Title, however, almost screwed up my close. Title knew from the very start I was separated, and I submitted for the Title to be in my Revocable Trust's name. I submitted a copy of the Trust Agreement on the website. 2.5 months before expected closing sate. A couple of days prior to close, I was asked for Quit Claim from my separated husband, something I could not possibly conform to since I was not in communication with my separated husband. I called the cops on my husband for threatening me. Anyway, finance was quick to resolve the issue since Lennar already have a copy of my husband's Interspousal Transfer early on. Your customer service rep is not trustworthy. She lied about things that are supposed to be Lennar's responsibility and about what was said and arranged. She is nice and all but to make her job easy and also to cover for her mistakes she lied about stuff. She would say things like: Oh, that is just how that is done or that is just how it is. Turned out not true because construction fixed them. I was never sent email on actual timeline for closing except the very first one (with TBD dates). I was told it will be re-sent but it never happened. She would ask me to sign docs stating all walk-through items were completed before they were actually completed, with the promise she would make sure they were done. But some items were actually never done and I had to argue about them to get them done since I was naive to believe and sign docs before they were done. Nails in wood staircase handles should never be filled with grout or caulked but should be filled with wood fillers. Yours are very unsightly. Anyway, I still have a lot to do to enjoy the house you built, which I bought. ... More

solar company was imposed on buyers. not very responsive solar company. the panels were already muddy at the time of move-in. build quality in average, not upto the brand name "LENNAR". window installation was average. overall average. buying experience was not the best. had to follow up on the next steps multiple times. no one from lennar provided a clear roadmap of things that would take place before closing and the procedures. everything was a on-the-go task to be sorted with out prior anticipation due to lack of information on the closing procedures. coyotes and squirrels roam around a lot causing inconvenience. ... More

Unfortunately I'm a furniture maker so workmanship and overall quality are very visible to me. Here's what I got for $800K: No handles on cabinetry, flat paint or primer used only, No soft close hinges or drawer guides, one hose bib and a front yard that was supposedly "carefully" designed and looks cheap as heck. Amazing that I'm looking for painters to redo the interior.

Overall just OK in our opinion. SO MANY layers of people involved in this purchase. We never knew who was doing what or when. Not sure Lennar did either for that matter. Still have things to complete that were told would be done. It appears that they are in a big hurry to get out of this development and on to the next, so we’re getting short changed. Hope that isn’t the case!

Rush to closing, home was not really ready. Response for repairs has been good.

The home provides good value for the price paid. The person I had for warranty issues did a GOOD job. However, other owners have had difficulty getting other point persons for warranty issues such as serious electrical issues to respond at all. The HOA, which is in charge of community concerns such as irrigation for new plantings, is close to unreachable. No phone calls to the HOA are answered: they go directly to voicemail. Phone calls are often left unreturned. It takes close to a month to get the HOA to approve or disapprove of home improvement plans such as having your lanai screened. Requirements for improvement plans were not accurately communicated to the owner when initially requested, leading to a rejection of the owner's application. Communication with the HOA is poor to non-existent. ... More

I feel that our home was rushed to make a closing date. The sod was not yet rooted. In comparison to the rest of the homes in the neighborhood there were very few shrubs planted. The tree in the front will probably have to be replaced. There are door hinges that don’t appear to be properly installed and so on.